Kevin Chen

What to do if Monster Hunter Rise won’t launch properly on Xbox Series X or S

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You may run into issues when trying to launch Monster Hunter Rise on your Xbox Series X or Xbox Series S console. You can take a look at this troubleshooting article to see how you can get the game to boot up without any problems.

1. If you have the game previously suspended via Quick Resume, then it may be causing issues when you are trying to launch it again.

In this case, we recommend that you remove the game from the Quick Resume list. To do so, you need to take the following steps:

  • Press the Xbox button to open the Guide menu.
  • From there, select the “My games & apps” option.
  • In the “My games & apps” screen, move the cursor over to the Monster Hunter Rise icon and the press the Menu button.
  • In the pop-up menu for Monster Hunter Rise, select the “Remove from Quick Resume” option.

2. You can also try removing the other games from the Quick Resume list as well.

3. If you have been putting your console into Sleep mode instead of shutting it down, then we recommend restarting it.

To do so, press and hold the Xbox button and then select the “Restart console” option.

4. Make sure you have the latest patch downloaded for Rise as the game launched in a little bit of a buggy state.

To manually download the new version, you need to do the following:

  • Press the Xbox button to open the Guide menu and then select the Home option.
  • In the Home menu, move the cursor to the Monster Hunter Rise icon and then press the Menu button.
  • A small pop-up menu should appear, where you need to select the “Manage game and add-ons” option.
  • Finally, you need to select Updates from the “Manage – Monster Hunter Rise” menu.

5. You can also try clearing the system cache of your Xbox Series X or Xbox Series S by doing the following:

  • To start off, you need to fully turn off your gaming system.
  • Once it has been turned off, unplug its power cable.
  • Next, you need to wait for a minimum of 2 minutes.
  • Once at least 2 minutes have passed, plug the power cable back into your Series X or Series S.
  • Turn your gaming system back on and then try to open Monster Hunter Rise.

How to fix ‘registration of the trophy information could not be completed’ error

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When trying to start a PS3 game over cloud streaming on your PlayStation 4, PlayStation 4 Pro, PlayStation 5 or PlayStation 5 Digital Edition console via the PlayStation Plus Premium service, you may encounter the following error message:

  • “Registration of the trophy information could not be completed. The game will quit. (80022D86)”

To see how you can fix this trophy issue and get the game to boot normally, you can check out this troubleshooting article from Seeking Tech.

1. For the first step, you can try syncing your PlayStation 3 trophies to the PlayStation Network. In order to do so, you need to take the following steps:

  • First off, try to open the stream for another PS3 game.
  • Next, you need to open the PS3 Menu. On the PlayStation 4 or PlayStation 4 Pro, you can do so by pressing the PS button and then select Display PS3 Menu. On the PlayStation 5 or PlayStation 5 Digital Edition, you need to press the PS button, select the Now Streaming card and then select Show/Hide PS3 Menu.
  • Inside the PS3 Menu, move right to the PlayStation Network tab and then select Trophy Collection.
  • Wait for the trophies to be synced to the PlayStation Network.
  • Finally, close the currently streaming videogame and then try to open the game where you previously encountered the 80022D86 error.

2. You can also try not touching your controllers for 10 minutes.

Once the server detects that there haven’t been any controller inputs for over 10 minutes, it will start to kick you out of the cloud streaming game. After the game has closed, try to open it again to see if you are still getting the “registration of the trophy information could not be completed” error.

3. Restarting your PS4, PS4 Pro, PS5 or PS5 Digital Edition may also help as well.

4. There may be some widespread server issues where save files and trophy data are either lost and/or causing the cloud streaming PS3 game not to boot up correctly.

In this case, we recommend that you avoid streaming the game until Sony fixes the problems on the server blades.

5. If you can’t afford to wait, then you can try contacting the PlayStation Support team to see if they can provide some additional help with your issue.

What to do if the Disney Plus PS5 App can’t be opened

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When trying to open the official Disney Plus streaming application on your PlayStation 5 or PlayStation 5 Digital Edition console, you may notice that it doesn’t get past the initial splash screen. To see how you can potentially get this app to open properly, you can take a look at this troubleshooting guide from Seeking Tech.

1. When we saw that the Disney+ logo stuck on the screen after trying to open the video streaming application, it was due to an Internet connection issue we have on our network.

So, for the first step, make sure that your home network is online. Furthermore, you should also make sure that your PS5 is connected to the Internet.

You can also try power cycling your modem and router by turning off both devices, waiting for at least two minutes and then turning them back on again.

2. Moreover, you may have to restart the app to get past the splash screen.

In order to do so, you first need to long press the PS button on the controller in order to get to the home screen of your PlayStation 5. From there, you then need to move the cursor over to the Disney+ logo. Afterwards, press the Options menu to open the pop-up window, which is where you can select the Close App option.

Once the app has completely close, try to open it again to see if it can launch normally this time.

3. Restarting your PS5 may also help as doing so will close the streaming application as well as refresh the connection from your home network to the console as well as from the console to the Disney+ servers.

To restart your system, quick press the PS button to Control Center. From there, select the Power option located on the right side of the bottom-side menu and then the Restart PS5 option.

4. Updating the application may also help as the new version may contain a fix for the hang-ups.

To update, move the cursor over to the Disney+ icon again and then select Check for Update. If there is a new version available, then make sure you have it downloaded and installed before you try to open the application.

How to prevent ‘your streaming game closed due to inactivity’ error on PS4 and PS5

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When playing a cloud streaming game on your PlayStation 4 or PlayStation 5 via PlayStation Plus Premium, you may end up getting kicked out of the stream even if you have a stable Internet connection. To see how you can prevent this from happening, you can take a look at this troubleshooting article from Seeking Tech.

Why you’re getting discounted form cloud streaming

Before you get disconnected, you may see the following message with a countdown clock:

  • “You have been inactive for a while. This game will close to make room on the server for other players.”

If you want to continue you session, then you need to press any button on your DualSense or DualShock 4 controller before the countdown ends.

Otherwise, you will be booted off of your current session, losing any unsaved progress. You should also see the following message appear on the screen:

  • “Your streaming game closed due to inactivity. You were inactive for a while, so your game automatically closed to make room on the servers for other players. Play again when you’re ready.”

If you select the Start Again option in this screen, then the stream will restart.

How to prevent from being kicked when cloud streaming

If you want to prevent the “you have been inactive for a while” and or “your streaming game closed due to inactivity” messages from showing up, then you need to make sure that don’t leave the game inactive for 10 minutes.

This is because the servers will kick you off in order to make room for another player when it detects that you haven’t been using your controller for at least 10 minutes. Therefore, you should make sure that you are actively using your controller so that you won’t get disconnected.

If you are watching a long cut scene, then you should make sure that you move one of the analog sticks or press one of the directional pad buttons occasionally to avoid the disconnection. You can also try pressing other buttons although dosing so may cause the cut scene to be skipped.

If you need to leave the cloud streaming game on for more than 10 minutes without any controller inputs, then we recommend pausing the game first. Afterwards, place the DualSense or DualShock 4 face down in a way where the left or right analog sticks are moving upwards. This will be registered as an input by the cloud stream servers and, therefore, prevent any disconnections due to inactivity.

If you are getting an “closing your last game session” error when trying to stream PS3 games on your PlayStation 4 or PlayStation 5, then you can check out this guide to see how you can potentially fix this problem.

How to fix ‘closing your last game session’ error on PS4 and PS5

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With a PlayStation Plus Premium subscription, you can play a selection of PlayStation 3 games through cloud streaming on the PS4, PS4 Pro, PS4 and PS5 Digital Edition consoles.

When trying to start up a stream for a game you previously played, you may see the “closing your last game session” error. To see how you can potentially fix this issue, you can take a look at this troubleshooting article from Seeking Tech.

1. The first step we recommend taking is to put your controller down and then wait for at least 10 minutes.

This is because the severs should kick you out of your current gaming session once it detects that you have been inactive for 10 minutes. After that, you should see the following message:

  • “Your streaming game closed due to inactivity. You were inactive for a while. Sop your game automatically closed to make room on the servers for other players. Play again when you’re ready.”

In this screen, you need to select the Start Again option.

2. If waiting 10 minutes did not work, then you can try restarting your PlayStation 4 or PlayStation 5 console. By doing so, you should be able to refresh your Internet connection as well as your connection to the PlayStation Plus Premium cloud streaming server.

3. You can also try starting another PlayStation 3 game stream. If the other title works without any issues, then you can close it and then start your previous game.

4. There is a possibility that the “closing your last game session” issue is due to a problem with the server blades. In this case, we suggest that you simply wait until PlayStation fixes their servers before you try to play the same game again.

5. You can also try contacting the PlayStation Support team in order to get additional support.

If you managed to boot back into your streaming PS3 game but noticed that all your save files for it is gone, then the data may have been corrupted.

If you have these saved data backed up to the cloud storage, then you should be able to download them again. To find out how to download your cloud saves for these PS3 cloud streaming titles, you can take a look at the steps laid out in this previous tutorial.

There is also a possibility that any trophies you earned in your previous session may not have sync properly to your PlayStation Network. Unfortunately, you may need to re-earn them again.

How to fix ‘data is corrupted’ error on PS5

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With the PlayStation 5 and PlayStation 5 Digital Edition console, you can play select PS3 games over cloud streaming. In order to do so, you need to subscribe to the PlayStation Plus Premium service.

When trying to load the game, however, you may end up seeing the following message:

  • “The data is corrupted. (80029206)”

To see how you can potentially fix this issue when playing PlayStation 3 titles on your PS5, you can take a look at this troubleshooting article from Seeking Tech.

When you see the 80029206, then it means that your save file for the currently streaming game has been corrupted. This may happen if you disconnect from the virtual PS3 console when your progress was being saved.

As a result, you most likely lost your save file and won’t be able to continue from where you last left off. If you want to start over from the beginning for the same game, then you need to do the following:

1. Open the game that you want to stream on your PS5.

2. When the stream starts, press the PS button on the controller.

3. In the quick menu, you then need to select the Now Streaming card.

4. Next, select the Show/Hide PS3 Menu option.

5. You should now be in the XMB menu of the virtual PS3 console. Here, you need to select Saved Data Utility.

6. A message should show up that says you need to quit the game in order to continue. Select Yes to move to the next screen.

7. In the Saved Data Utility menu, you will see a list of save files you have stored on the virtual PS3 console. Select the saved data for the game you are currently streaming.

8. A menu should then appear on the right side of the screen. From there, select the Delete option.

9. When asked if you want to continue with the deletion progress, select Yes.

10. Once the corrupted save file has been deleted, press the PS button and then select the Now Streaming Card.

11. Afterwards, select the Show/Hide PS3 Menu option.

12. You should see a message saying that the Saved Data Utility menu will close and the game you are currently streaming will boot back up. Select Yes to continue.

If you are still getting the “data is corrupted,” then you can try returning to the aforementioned Saved Data Utility menu. This time, we recommend that you delete all the save files from the virtual PS3 console.

How to enable Dolby Atmos in the Disney Plus PS5 App

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Thanks to a recent update, the Disney Plus App on the PlayStation 5 and PlayStation 5 Digital Edition now supports Dolby Atmos. To see how you can take advantage of this audio format, you can follow the steps laid out in this article from Seeking Tech.

1. To start off, make sure that you have a Dolby Atmos listening device connected to your game console. Furthermore, you should also make sure that it is set up correctly.

In order to check, you need to go to the home menu of your PS5, which you can do by pressing and holding the PS button on your controller. From there, go to Settings by selecting the gear icon located on the top right side of the screen. In Settings, select Sound and then Audio Output.

In the Audio Output menu, you will be able to change and adjust the sound output of your PlayStation 5. Depending on how the sound output device is connected to the console, you may need to change the Audio Format (Priority) setting in order to get Dolby Atmos.

2. Next, you need to make sure that you have the latest version of the Disney Plus App installed on your PS5.

In order to do so, you need to take the following steps:

  • Turn on your game console and make sure it is connected to the Internet.
  • In the home screen, switch over to the Media tab by pressing the R1 button.
  • From the Media tab, move the cursor over to the Disney+ App icon and then press the Options button.
  • Finally, select the Check for Update option in the pop-up menu for the streaming application.
  • With the newest version installed, you should be able to start using Dolby Atmos.

3. Of course, not all of the videos streaming on Disney Plus support this audio format. In order to find a movie or series that take advantage of Dolby Atmos, you need to do the following:

  • Open the Disney Plus App on your PS5.
  • Next, you need to select a video that you are interested in watching. Do not select a movie or episode from the Continue Watching section as this will load you starting into the video. Instead, you need to select it from a different section so that you will get to the product page instead.
  • On the video’s product page, move the cursor down once and then to the right until you can select Details.
  • In the Details page, you can see a list of supported audio and video formats. If the movie or series supports Dolby Atmos, then you should find it listed in the “Available in the following formats” section on the lower right corner of the screen.
  • To watch the video, press the circle button to return on its product page. From there, you can simply select the Play option in order to open the stream.

What to do if the Disney Plus PS5 App is stuck on loading screen

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When trying to watch videos using the official Disney Plus streaming application on your PlayStation 5 or PlayStation 5 Digital Edition console, you may notice that it may stay be stuck on a loading screen with an animated circle.

You can take a look at this troubleshooting guide at Seeking Tech to see how you can get this app to load normally.

1. For the first step, you can try restarting the Disney Plus App.

In order to do so, you need to go back to the home screen of your PS5, you can do so by long pressing the PS button on the controller. From there, you need to move the cursor in order to highlight the Disney Plus icon. Next, you need to press the Options button and then select the Close App option in order to exit out of the streaming application.

Once the application has been successfully closed, you can try opening it again to see if the infinite loading screen has gone away.

2. Restarting your PS5 may also help as this action will close the Disney application, refresh the console’s internet connection and clear up any potential bugs or conflicts that may have been causing the app to not load properly.

3. You should also make sure that you have a stable internet speed.

Disney Plus has a minimum download speed requirement of 5.0 Mbps. For 4K streaming, you will need at least 25.0 Mbps.

If possible, try to pause or cancel downloads and any other streams you have running concurrently. By doing so, you should able to free up bandwidth that may help fix the stuck loading screens in the Disney Plus PS5 App.

4. A new version of the application may resolve this particular issue.

To see if there is a patch to download and install, press the Options button while the Disney+ icon is highlighted on the home screen of your PS5. From there, you need to select Check for Update to get the console to check if there is a new version to download.

5. A fresh installation may help as well.

To do so, you need to press the Options button while the cursor is on the app’s icon on the PS5 home screen. Afterwards, select Delete.

Once the application has been deleted, you can download and install it again from the PlayStation Store.

What to do if you can’t adjust the DualSense Edge haptic feedback intensity

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The DualSense Edge supports the same haptic feedback as the normal DualSense. If you are having trouble trying to adjust the intensity level for this controller, then you can take a look at this troubleshooting article at Seeking Tech.

1. Keep in mind that the vibration feedback will automatically set to Weak if you turn on the built-in microphone of the controller even if you previously changed it to Medium or Strong.

Therefore, we recommend that you look at the Mute button on the DualSense Edge, which should be just below the PS button.

If the button is showing an orange light, then it indicates that the mic is currently disabled. If it isn’t showing any lights, then you need to press the button to mute the microphone.

2. It is also important to note that the rumble settings you set for your videogame will override the vibration intensity setting you set for your DualSense Edge.

In this case, we recommend looking at the menus of the game you are currently playing to see if the rumble setting matches what you want.

3. For the uninformed, you can save multiple profiles directly to your DualSense Edge. If these profiles have different rumble settings, then make sure you have the right one selected.

In order to quickly switch profiles, you need to press and hold one of the two Function (Fn) buttons, which are located below the left and right analog sticks. With one of the Fn buttons held down, you can then need to press one of the face buttons (triangle, circle, cross or square) in order to change to your desired profile.

4. If you still can’t adjust the intensity level of the haptic feedback, then you can try factory resetting the DualSense Edge.

5. We also recommend that you update the firmware of the DualSense Edge as a new release may help fix the rumble issues you may be experiencing with the controller.

What to do if you can’t change the DualSense Edge trigger effect intensity

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Like the normal DualSense, the DualSense Edge features customizable trigger effects. If you can’t seem to change the intensity level, then you can take a look at this troubleshooting article from Seeking Tech to see what you can do.

1. It is very important to note that using the short or medium trigger stops on the DualSense Edge will completely disable the adaptive triggers. As a result, you won’t feel any resistance when pressing down the L2 and R2 buttons.

If you want to add resistance to these buttons, then you need to move the trigger stop sliders located on the back side of the all the way to the top-most option, which is the normal stop range.

2. If you leave the built-in microphone on the DualSense Edge turned on, then the trigger effect intensity will automatically set to Weak no what you do. This is probably done to conserve battery life as the Edge has a shorter one when compared to the normal version.

Therefore, you need to mute the built-in mic if you want a higher intensity level. In order to do so, you can simply press the small mute button located just below the PS button.

When the built-in microphone is muted, you should see the same mute button light up an orange light. You should also get an on-screen indicator as well.

3. Even if you change the DualSense Edge trigger effect intensity on a system level, the in-game settings will override it.

For example, if you have the intensity level set to Strong on your PS5’s system menus but turned off adaptive trigger support in a game, then you won’t feel any resistance when pressing the L2 and R2 buttons while playing that specific title.

Therefore, you should also check the in-game settings to see if there are any ways you can adjust the trigger effect.

4. If you still can’t adjust the adaptive trigger intensity of your DualSense Edge, then you can try resetting the controller.

5. You can also updating the controller to the latest available firmware as the trigger issues may be software related.

6. If none of the aforementioned steps have worked so far, then we suggest contacting the PlayStation Support team for additional support. There is a possibility that the controller may be defective.