Tutorials

What to do if PlayStation VR 2 is not working in Gran Turismo 7

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The PlayStation 5 version of Gran Turismo 7 added support for the PlayStation VR 2. If you can’t seem to play this racing simulator in virtual reality, then you can take a look at this troubleshooting article to see how you can potentially fix this issue.

1. Make sure you go through the setup process for your PSVR2 headset if you haven’t done so already.

2. You should also make sure that you have the latest patch downloaded for Gran Turismo 7 as the ability to play this game in virtual reality was added in version 1.29.

If you are having issues getting the update to download, then you can take a look at this patch update tutorial.

3. It is important to note that the game does not natively support the PlayStation VR 2 Sense Controllers. So, once you are done setting up your virtual reality headset, you need to switch over to use either a DualSense controller or a wheel with buttons.

You can then use the DualSense controller or wheel to control the game while viewing it from your PlayStation VR 2 headset.

4. It is also important to note that the main menus of Gran Turismo 7 will be shown just like they would over a television set or monitor in your PSVR2 headset.

You won’t be able to see the virtual reality effects until you actually start a race. During the race, you should be sent right into the car’s cockpit view in full virtual reality a few seconds after the introduction.

Gran Turismo 7 also has a VR Showroom mode that you can find in the Garage section of the world map.

How to fix crashing issues when setting up the PlayStation VR 2

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During the set-up process for the PlayStation VR 2, your PlayStation 5 or PlayStation 5 Digital Edition may end up crashing as you may see the “something went wrong with the system software” error or a similar message appear on the screen. This may occur when setting up your play area and/or scanning your room.

To see how you can fix these crashing problems, you can take a look at this troubleshooting article from Seeking Tech.

1. To start off we recommend that you check the USB connection on your headset and PlayStation 5. Make sure that the cable is securely connected on both ends.

2. Next, you can try clearing the cache on your PS5 by taking the following steps:

  • Completely turn off your console.
  • With the console turned off, press and hold the power button located directly on it for around 7 seconds. You should hear one beep initially and then a second beep a short while later.
  • The PS5 should ask you to connect the DualSense to the PlayStation 5 via a USB cable. Do so and then press the PS button on the controller.
  • Now that you have gained control in the Safe Mode menu, select Clear Cache and Rebuild Database.
  • You then need to select Clear System Software Cache.

3. If clearing the cache does not work, then you can try rebuilding the database.

To do so, you first need to go back to the Safe Mode menu and then select Clear Cache and Rebuild Database. Afterwards, select Rebuild Database.

4. You should also make sure that you have the latest firmware installed for your PlayStation 5 as the new update may improve the stability of the console.

To update, make sure that the PS5 is connected to the internet and then head over to Settings > System > System Software > System Software Update and Settings > Update System Software > Update Using Internet.

5. Furthermore, make sure that you update the firmware of your PlayStation VR 2 headset as well.

If there is an update available, you should get an on-screen prompt when you plug the virtual reality headset into your PlayStation 5 with the console connected online.

6. Make sure that the room temperature is too hot; otherwise, the console and/or headset may end up overheating.

Furthermore, you should also avoid playing the PS5 in an enclosed place as it will trap the heat generated by the system. Instead, make sure that it is surrounded by open air.

7. As a last resort, you can also try factory resetting the PlayStation 5.

In order to do so, you first need to back up your data by going to Settings > System > System Software > Back Up and Restore > Back Up Your PS5.

Next, you need to factory reset the gaming system by heading over to Settings > System > System Software > Reset Options > Reset Your Console.

Finally, you can restore your back up data by going to Settings > System > System Software > Back Up and Restore > Restore Your PS5.

How to change the PlayStation VR 2 Sense Controller haptic feedback intensity

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Just like the DualSense and DualSense Edge, the PlayStation VR 2 Sense Controller features haptic feedback. To see how you can change the intensity level for both the left and right virtual reality motion controllers, you can follow the steps laid out in this tutorial at Seeking Tech.

1. The PlayStation VR 2 Sense Controllers uses the same haptic feedback settings as the DualSense game pads. So, in order to change the rumble strength, your first step is to head over to the Settings menu of your PlayStation 5 or PlayStation 5 Digital Edition console.

You can do so by selecting the gear cog icon found on the upper right corner of the home screen.

If you are playing a game, using an app or in another menu, then you can go back to the home screen quickly by pressing and holding the PS button. You can also press the PS button and then select the home icon.

2. Inside of Settings, you need to go to Accessories.

3. From the Accessories menu, you first need to select Controller (General) from the left column.

4. On the right side of the same screen, you then need to select Vibration Intensity.

5. In the pop-up window, you will be able to select the following options:

  • The Off option will completely turn off rumble for the left and right PSVR 2 Sense Controllers.
  • The Weak option will turn the vibration down to the lowest setting possible without turning the feature completely off.
  • The Medium option is weaker than the default rumble but should still be noticeable.
  • The Strong (Standard) option is the default force feedback strength.

6. After making your choice, the changes should be applied to both the left and right PlayStation VR 2 Sense Controllers.

Keep in mind that these changes will apply to all PlayStation VR 2 games that use the DualSense. Of course, it will also be applied to regular PlayStation 5 games that use the DualSense as well.

So, if you want to change the vibration intensity level again, then you need to go back to the Settings > Accessories > Controller (General) > Vibration Intensity menu.

What to do if ‘Output 120 Hz Video to VR Headset’ is greyed out on PS5

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You are able to watch videos and play games at 120 frames per second with the PlayStation VR 2 headset on the PlayStation 5 and PlayStation 5 Digital Edition console. When you try to enable this feature from the menus, you may see that it is currently greyed out.

If you can’t select this setting, then you can take a look at this troubleshooting guide to see how you can enable it.

1. The reason why the “Output 120 Hz Video to VR Headset” setting is greyed out in the Video Output Cinematic Mode menu is most likely due to the “120 Hz Output” setting being set to Automatic in the Video Output menu.

So, for the first step, you need to head over to the first page of the Settings menu of your PS5.

2. From the front page of Settings, you need to go to Screen and Video.

3. Inside the Screen and Video menu, you need to select Video Output on the left column.

4. On the right side of the same screen, you should then select 120 Hz Output.

5. In the small pop-up window, select Off.

6. Go back to the first page of the Settings menu.

7. This time, you need to select Accessories from the Settings screen.

8. After getting to the Accessories menu, select PlayStation VR2 from the left column.

9. On the right side of the same screen, you then need to select Video Output from the Cinematic Mode section.

10. In the Video Output Cinematic Mode menu, the “Output 120 Hz Video to VR Headset” should no longer be greyed out. Select it in order to turn this feature on.

11. You should also make sure that you read the description to see how you can use this feature once you turn it on. You can find the details below:

“Output 120 Hz video to your VR headset even if the HDMI device that your PS5 is connected to doesn’t support 120 Hz output. To make it work, you need to be wearing your VR headset with the power on when you start a game or app that supports 120 Hz video.”

12. After you enable the “Output 120 Hz Video to VR Headset”, go back to the front page of Settings and then select Screen and Video.

13. Next, you need to select Video Output on the left side.

14. On the right side, you should then select 120 Hz Output.

15. Select Automatic from the small window menu. By doing so, you should be able to watch and play at up to 120 frames per second on both the PlayStation VR headset as well as the HDMI screen that is connected to your PlayStation 5.

The “Output 120 Hz Video to VR Headset” setting being greyed out is likely a bug that should eventually be fixed through an upcoming firmware update for the PS5 and PS5 Digital Edition consoles. For now, you need to follow the aforementioned steps if you can’t select it from the Video Output Cinematic Mode menu.

How to fix Atomic Heart HDR issues on PS5, Xbox Series X and S

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When playing Atomic Heart in HDR on a home console, you may notice that the colors look a little bit off. To see how you can fix this issue on the PlayStation 5, PlayStation 5 Digital Edition, Xbox Series X or Xbox Series S, you can take a look at this troubleshooting article from Seeking Tech.

Before we begin, it is very important to note that Atomic Heart does not natively support HDR at launch. So, the issues you are having may be related to your screen or console converting the SDR picture into HDR.

1. For the first potential fix, you can try adjusting the Brightness slider in Atomic Heart.

You can find this setting in the Options menu. From there, move to the Gameplay tab with the L1/R1 buttons on PS5 or LB or RB buttons on Xbox.

The Brightness slider is set to 1 by default. You are able to adjust it in increments of 0.2 from a range of 0 to 2. So, if you are finding some scenes to be too dark or too bright, then you can use this slider.

2. If you can’t still get the game to look right in HDR by using the in-game Brightness slider, then you can try calibrating your console’s HDR brightness output.

On the PlayStation 5 or PlayStation 5 Digital Edition console, you need to head over to Settings > Screen and Video > Video Output > Adjust HDR.

For the Xbox Series X or Xbox Series S, you need to go to Settings > General > TV & display options > Calibrate HDR for games.

Follow the on-screen instructions provided by your console to calibrate the HDR brightness output.

3. You should also make sure that the game has been updated. A new patch may fix the HDR issues and could even add native support.

4. If you still can’t get this game to look good in HDR, then we suggest that you play it in SDR instead.

If your television set or monitor automatically converts SDR to HDR, then look into its menus to see if you can turn this feature off.

On the PS5 or PS5 Digital Edition system, you need to go to Settings > Screen and Video > Video Output > HDR. Afterwards, make sure HDR is set to On When Supported.

For the Series X or Series S, you should go to Settings > General > TV & display options > Video modes. From the “General – Video modes” menu, make sure that the Auto HDR setting is disabled.

How to fix Wild Hearts ‘unable to connect to EA servers’ error on Xbox Series X and S

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When playing Wild Hearts on your Xbox Series X or Xbox Series S console, you may see the following error message pop up:

  • “Unable to connect to the EA servers. Please check your Internet connection, check that ‘Online Functions’ are enabled, and then try again. See ea.com/unable-to-connect for more information.”

To see how you can fix this connection issue for this monster hunter game, you can take a look at this troubleshooting article from Seeking Tech.

1. We are able to replicate this error message by putting Wild Hearts in Quick Resume mode on our Xbox Series X. If we left the game suspended for quite some time, we would end up seeing the “unable to connect to the EA servers” error when we resume playing even if we aren’t playing online.

What we did to resolve the issue is to simply restart the game by taking the following steps:

  • If you are currently playing Wild Hearts, then you need to press the Menu button in order to bring up the quick menu.
  • Inside of the quick menu, we recommend that you select the Save option so that you won’t lose your current progress.
  • Afterwards, press the Xbox button to open the Guide menu.
  • In the Guide menu, move the cursor over to the Wild Hearts icon and then press the Menu button.
  • You then need to select Quit in the pop-up window.
  • Once the game has closed, open it again in order to restart it.
  • Try to play Wild Hearts online again to see if can connect without any issues.

2. You can also check to see if the internet connection of your Xbox Series X or Xbox Series S console is suitable for online multiplayer games.

To do so, open the Settings menu of your game console. Afterwards, you need to select General > Network Settings > Test Multiplayer Connection.

If there appears to be a problem with your internet setup, then you should see a link that appears on the screen. Visit this link to see how you can fix your problem.

3. If you have other downloads and/or streams running concurrently on the same network, then you may not have enough bandwidth to play Wild Hearts online.

In this case, you can wait for the downloads or streams to be finished. Alternatively, you can simply pause or cancel these activities to see if you are able to play multiplayer in the game.

4. If you haven’t done so already, make sure you have the latest updates installed for both Wild Hearts as well as your game consoles. These new versions may improve the internet connection for the video game.

5. There is a possibility that the servers from Electronic Arts are down at this moment. If this is the case, then you need to wait until they go back online before you play multiplayer in Wild Hearts.

How to add PlayStation VR 2 support to Gran Turismo 7

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Gran Turismo 7 is one of the major standout games available for the PlayStation VR 2. To see how you can play this racing game in virtual reality, you can take a look at this tutorial from Seeking Tech.

1. For the uninformed, only the PlayStation 5 version of Gran Turismo 7 supports PS VR2. So, for the first step, we recommend that you check to see if you have the correct version of the game installed on your PS5 or PS5 Digital Edition console.

To check, open the home screen and then move the cursor over to the Gran Turismo 7 icon. You should see the white “PS5” logo to the right of the icon.

If you only have the PS4 version installed, then you will need to upgrade to the PS5 version of GT7 if you want to play the game in virtual reality.

If you only own the PlayStation 4 version, then you will need to pay an upgrade fee to get the PlayStation 5 version. In the United States region, this fee is $10. If you bought the PS5 version previously, then you don’t need to pay for anything as you can simply download it from the PlayStation Store.

2. Once you are sure that you have the PS5 version of the game, press the Options button (which is the button with the three horizontal lines) on the DualSense with the cursor on the game’s icon from the home screen.

If Gran Turismo 7 isn’t on your home screen, then you need to select Game Library. Open the game from there in order to bring the icon to the home menu. You can then return to the home screen by pressing and holding the PS button on the DualSense.

3. If done correctly, you should open a small pop-up window. Here, you should select the Check for Update option to see if there is a new patch to download.

4. Wait for the game to download and install the update.

5. Keep in mind that PlayStation VR2 support was added to the 1.29 patch of Gran Turismo 7.

To see what version of the game you have installed on your PS5, move the cursor over to the game’s icon in the home screen menu of the console. Afterwards, press the Options button to open a small window menu, where you can then select Information.

You should then be able to find the version of the racing game that is currently installed on your system. If it is 1.29 or later, then you should be able to play Gran Turismo 7 in virtual reality by using the PlayStation VR 2 headset.

6. Once you downloaded the patch, put up the PS VR2 headset and then open the game. You should then be able to play in virtual reality when you start a race. Furthermore, you will be able to view cars up close by going over to the VR Showroom mode in the Garage.

How to fix Wild Hearts frame rate issues on PS5, Xbox Series X and S

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When playing Wild Hearts on consoles, you may notice some slowdown and choppiness during gameplay. To see how you can potentially fix these performance issues on your PlayStation 5, PlayStation 5 Digital Edition, Xbox Series X or Xbox Series S console, you can take a look at this troubleshooting article from Seeking Tech.

1. For the first step, you should make sure that you are playing the game in the Prioritize Performance graphics mode. By doing so, the frame rate cap for Wild Hearts will rise to 60 fps as opposed to the choppier 30 fps cap in the Prioritize Resolution graphics mode.

In order to change graphics modes, you need to take the following steps:

  • First off, you need to head to the Title Screen in Wild Hearts. If you are actively playing the game, then you need to press the Options button on the DualSense or Menu button on the Xbox controller to bring up the in-game menu. From there, select the Return to Title Screen option.
  • From the Title Screen, select Settings.
  • In Settings, use the L1 and R1 buttons on the DualSense or LB and RB buttons of the Xbox controller to switch over to the Graphics tab.
  • Inside the Graphics tab of Settings, you should make sure that Graphics Priority is set to Prioritize Performance.
  • Press the Triangle button on the DualSense or Y button on the Xbox controller to confirm the graphics mode change.

2. You should also make sure that you have Variable Refresh Rate enabled if your television set or gaming monitor supports that feature.

To start off, see if there is an option to enable VRR on your TV or monitor. In some cases, this feature may be automatically turned on when you use game mode.

On the PlayStation 5 or PlayStation 5 Digital Edition console, you need to open the console’s Settings menu and then select Screen and Video > Video Output > VRR. Afterwards, you should set VRR to Automatic.

For the Xbox Series X and Xbox Series S, you also need to head over to your system’s Settings menu. Once you get there, select General > TV & display options > Video modes. In the “General – Video modes” screen, make sure that the “Allow variable refresh rate” setting is enabled.

3. Restarting the game may help, especially if you have it suspended or using the Quick Resume feature, as these may have been causing the frame rate issues.

4. If you have been putting your PS5 in Rest Mode or your Series X/S in Sleep Mode, then we recommend restarting your console to see if you can get better performance when playing Wild Hearts.

5. Make sure you have the latest patch downloaded for the game as a new update may make the monster hunting game run smoother.

6. You should make sure you have the latest firmware downloaded and installed on your console as well since the new system software may provide general performance optimizations.

How to disable voice chat in Wild Hearts

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By default, voice chat is turned on in Wild Hearts. If you don’t feel like chatting with other players and/or hearing their voices in this monster hunting game, then you can take a look at this guide from Seeking Tech to see how you can disable this feature.

1. For the first step, make sure that your gaming system is turned on and you have the Wild Hearts video game opened if you haven’t done so already.

2. Next, you need to head to the Settings menu. You can find it in the Title Screen.

If you are inside the game at this moment, then you can press the Options button on the PlayStation gamepad or the Menu button on the Xbox gamepad in order to bring up the in-game quick menu. From there, you should be able to select Settings.

3. Inside of Settings, you need to switch over to the Audio tab.

In order to switch tabs, you need to use the L1 and R1 buttons on the PlayStation controller or the LB and RB buttons on the Xbox controller.

4. Once you get to the Audio tab of Settings, you should scroll down to Voice Chat.

5. Next, you should make sure that the Voice Chat setting is set to Disabled.

6. To save the change you made, you need to press the Triangle button on the PlayStation game pad or Y button on the Xbox game pad.

You should no longer be able to communicate with other players through the microphone. You should also no longer hear their voices while playing in an online lobby.

How to fix Wild Hearts brightness issues on PS5, Xbox Series X and S

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When playing Wild Hearts on consoles, you may notice that some scenes may look too bright while others may look too dark. To see how you can get the brightness to display correctly in this monster hunting game, you can take a look at this troubleshooting article from Seeking Tech.

1. For the first step, we recommend that you re-calibrate the HDR brightness output of your console.

For the PS5 and PS5 Digital Edition consoles, you need to head over to the system’s Settings menu. Afterwards, select Screen and Video > Video Output > Adjust HDR. You should then follow the steps that appear on the screen.

On the Xbox Series X and Xbox Series S, you will also need to head over to its Settings menu. From there, select General > TV & display options > Calibrate HDR for games. Follow the directions on the screen to re-calibrate the HDR output.

2. You can also adjust the HDR brightness settings from within Wild Hearts. In order to do so, you need to take the following steps:

  • To start off, you need to open the Settings menu in Wild Hearts.
  • Inside of Settings, switch over to the Graphics tab. You can change tabs with the L1 and R1 buttons on PS5 or LB and RB buttons on the Xbox Series X and Xbox Series S.
  • In the Graphics tab of Settings, make sure that HDR Settings is enabled.
  • Afterwards, select HDR Detailed Settings.
  • From the HDR Detailed Settings menu, you will be able to adjust the Brightness, Maximum Luminance, Standard Luminance, Saturation and Contrast. The preview image will change when you move the slider.

  • Once you are done, press the Triangle button on PlayStation 5 or the Y button on Series X and S to apply the changes.
  • You may have to go back to the HDR Detailed Settings menu occasionally to re-adjust the sliders if you find some scenes to be overly bright or overly dark.

3. Your television screen or monitor may not be suitable when it comes to displaying games in HDR. In this case, you can try connecting your PlayStation 5, PlayStation 5 Digital Edition, Xbox Series X or Xbox Series S to a more capable HDR screen.

Alternatively, you can also try disabling HDR in the game to see if you prefer the graphics in SDR. To do so, go back to the Graphics tabs of the Settings menu in Wild Hearts. From there, make sure that the HDR Setting is set to Disabled.