How to fix PlayStation Plus Extra or Premium expiring license issues

When playing a PlayStation 4 or PlayStation 5 game from the PlayStation Plus Extra or PlayStation Plus Premium catalog, you may get a message saying that the license will expire in 15 minutes.

If you continue to play the game, then you will get another message saying that it will close in 5 minutes.

If you still decide to keep playing, then the game will eventually close and you will be kicked back out to the home screen menu of your console.

To see how you can potentially fix this issue, you can take a look at this troubleshooting article from Seeking Tech.

1. For the first step, we recommend that you try opening the same title after its license has supposedly expired. If you are able to play the game again, then there is likely something wrong with the authentication servers of the PlayStation Network.

In this case, there is not much else you can do but to patiently until Sony fixes the server issues on their end. You should still be able to play the game normally as long as you make sure you save before the license “expires” just in case so that you won’t lose any progress when you open the game again and then reload your save file.

2. If you can’t re-open the game that has the expired license, then you can try using the Restore Licenses feature.

On the PlayStation 4 or PlayStation 4 Pro, you need to open the Settings menu and then select Users and Accounts > Other > Restore Licenses > Restore.

On the PlayStation 5 or PlayStation 5 Digital Edition console, you need to head over to the Settings menu and then select Users and Accounts > Other > Restore Licenses > Restore.

3. If you are logged into the same PlayStation Network account that is used to subscribe to PlayStation Plus Extra or PlayStation Plus Premium, then you should make sure that your subscription hasn’t expired.

4. If you are using a different PlayStation Network account, then you should make sure that the PSN account with the PS Plus subscription has set your PlayStation 4 or PlayStation 5 as the primary console.

For the PS4 and PS4 Pro, you need to go to Settings > Account Management > Activate as Your Primary PlayStation 4 > Activate.

On the PS5 and PS5 Digital Edition, you have to select Settings > Users and Accounts > Other > Console Sharing and Offline Play > Enable.

5. If you are still getting the “this game will expire in 15 minutes” or “this game will expire in 5 minutes” errors when trying to play a title from the Game Catalog or Classics Catalog, then we recommend that you contact PlayStation Support to get additional help.

How to fix Humanity trophy glitches

When playing Humanity on PlayStation 4 or PlayStation 5, you may notice that you aren’t earning any trophies. To see how you can fix this issue with the platforming puzzle game, you can take a look at this troubleshooting article from Seeking Tech.

Based on your experience, the trophy tracking is not working properly when playing Humanity in virtual reality mode on the PlayStation VR1 or PlayStation VR2. If you start playing the game in VR, or enter the VR mode at some point, then some of the trophies may not unlock after meeting the requirements.

Even if you try playing the game in the flat screen mode again after trying it out in virtual reality, you may not see these achievements pop up as intended.

How to fix the trophy bug in Humanity

If you are willing to start from a new save file and don’t mind playing this game without PSVR1 or PSVR2, then you can try deleting your current save file.

In order to delete the save data on your PS5, go to Settings > Saved Data and Game/App Settings > Saved Data (PS5) > Console Storage > Delete. Afterwards, select the Humanity save file and then delete it.

On the PS4 and PS4 Pro, you need to head over to Settings > Application Saved Data Management > Saved Data in System Storage > Delete. From there, select the Humanity save data and then delete it.

When you start the game again after deleting your original save, you should avoid entering the VR mode as doing so may cause the trophy tracking problems to pop up again.

If you aren’t willing to start over your progress, then we recommend that you wait until Humanity gets a new patch that fixes this trophy glitch.

You can manually update the game by moving the cursor over to the Humanity icon on the home screen and then pressing the Options button. You can then select the Check for Update option in the pop-up window.

What to do if the Humanity PSVR or PSVR2 mode is not working

Humanity supports both the PlayStation VR1 and PlayStation VR2. If you can’t seem to play this puzzle platformer in virtual reality on the PS4 and PS5 consoles, then you can check out this troubleshooting article from Seeking Tech.

1. Before we begin, it is important to note that you can only play the PlayStation 4 version of Humanity in virtual reality with the PlayStation VR1 headset. To play the PS5 version of the same game in VR, you will need the PS VR2.

So, if you are playing on a PlayStation 4 or PlayStation 4 Pro, make sure you launch into the game with your PlayStation VR1 headset connected and turned on.

For the PlayStation 5 or PlayStation 5 Digital Edition, you need to make sure you have the PS5 version of the game downloaded. You can tell by going to the home screen of your console, which you can do by pressing and holding the PS logo button on the DualSense. From there, move the cursor to the Humanity icon to see if it has the PS5 label. If it has a PS4 label, then you need to delete it and then download the PS5 version from the PlayStation Store.

After making sure that you have the PS5 version, open the game with the PlayStation VR2 headset connected and turned on.

Keep in mind that you can also play the PS4 version of Humanity in virtual reality on the PlayStation 5 console thanks to backwards compatibility. In order to do so, you need to connect the PSVR1 headset with the PlayStation Camera adaptor for PS5 before starting the game.

2. Even with the correct VR headset connected, the game will boot up in big screen mode with the graphics looking flat when you look through the lenses of your PlayStation VR or PlayStation VR2.

In order to enable the VR mode in Humanity, you need to select Enter VR Mode from the title screen.

If you are currently playing the game, then you need to open the pause menu and then quit back to the title screen to turn on the virtual reality mode.

3. You should be able to tell immediately once you activate VR in Humanity as you should no longer see any borders. Not to mention that the graphics will be displayed in stereoscopic 3D.

How to fix Diablo IV 315405 and 300010 error codes

When trying to log into the Diablo IV servers, you may end up seeing the following error messages:

  • “There was a problem logging in. (Code 315405)”
  • “The operation was canceled. (Code 300010)”

To see how you can fix these sign-in problems for this action role-playing game, you can check out this troubleshooting article here at Seeking Tech.

1. We encountered these error codes when trying to link our PlayStation Network account with our Battle.net account while logging into the game on our PlayStation 5.

If you are trying to link your PSN account from your PS5 or PS5 Digital Edition system, then we recommend that you try doing it from the web browser instead.

In order to do so, you need to visit the Connected Accounts page from Battle.net. Once you are logged into your Battle.net account, select the Connect option next to PlayStation Network.

If you have a different PlayStation Network account already connected to Battle.net, then you need to disconnect your currently linked account before you can add your new PSN username.

2. If you still can’t log into Diablo 4 after linking your account, then you should make sure that you have the latest patch downloaded and installed.

3. If you are playing on consoles, then you should check to see if the PlayStation Network or Xbox Live servers are fully operational.

For the PlayStation 4, PlayStation 4 Pro and PlayStation 5 PSN servers, you can visit this link.

If you are playing the game on an Xbox One, Xbox One S, Xbox One X, Xbox Series S or Xbox Series X, then you can check out this page.

4. There is also a possibility that the Diablo IV servers are experiencing issues with login authentication.

If there are server downtime, maintenance and other problems, then you will most likely find the announcement from the official Diablo Twitter account.

You can’t do anything but patiently wait until things get fixed if there are issues with the PlayStation Network, Xbox Live and/or game servers.

How to enable negative edge inputs in Street Fighter 6

Street Fighter 6 supports negative edge inputs. To see how you can turn this feature on, you can take a look at this guide from Seeking Tech.

What is negative edge input?

Negative edge inputs will allow you to execute a string of commands by holding down and then releasing the button instead of having to properly time each input.

If you decide to throw a Hadoken fire ball, for example, then you can hold the punch button, perform the quarter circle motion with the left analog stick and then release the punch button to perform the special move with negative edge input.

Without this feature, you will need to perform the quarter circle motion first and then press the punch button.

So, if you are having a hard time with executing butting inputs for special moves and super arts in Street Fighter 6, then you may want to enable this setting.

How to turn on negative edge inputs

If you want to use this feature, then you need to take the following steps:

1. To begin, you need to head over to the Mode Select screen as you won’t be able to change controls from the pause menu while you are in the middle of a match.

2. From the Mode Select screen, press the Options button if you are playing with a DualShock 4, DualSense or PlayStation fighting stick to open the Multi Menu. If you are playing with an Xbox controller or arcade stick, then you need to press the Menu button.

3. Once you get to the Multi Menu, select Options.

4. From the Options menu, switch over to the Controls tab. You can do so by pressing R1 on a PlayStation controller or RB on an Xbox controller.

5. Next, you need to select which controller you want to enable negative edge inputs for.

If you want to enable this feature for the gamepad you have connected in the first controller slot, then you need to select Player 1 Side Control Settings (Battle).

For the second controller, you need to select Player 2 Side Control Settings (Battle).

6. From the P1 Control Settings or P2 Control Settings section, move the cursor down to Button Release Input.

7. Set the Button Release Input setting to On.

8. Press the Circle button on PlayStation or B button on Xbox to go back out.

9. You will be asked if you want to save the change you just made. Here, you need to select Yes to apply the negative edge inputs.

You should now be able to use button release inputs while fighting in the sixth mainline installment of the Street Fighter series.

How to fix Diablo IV ‘unable to connect to Battle.net’ issue

When trying to load your save file in Diablo IV, you may end up seeing the following error message:

  • “Unable to connect to Battle.net. Please check your network settings. (Code 1016)”

To see how you can fix this connection issue with this action RPG, you can take a look at this troubleshooting article from Seeking Tech.

1. For the first step, you can simply try to log back into the game again. When we encountered this error code, we were able to get connected to the server on our next attempt.

2. If you are still getting the 1016 error after trying to load your save data even after multiple retries, then you should make sure that you aren’t using the same home network to download, stream or play other online games at the same.

In you are using a lot of bandwidth, then you can try to pause or stop the other internet activities to see if you are able to log into the Battle.net without any errors.

3. If possible, we also recommend connecting your PC, PlayStation 4, PlayStation 4 Pro, PlayStation 5, PlayStation 5 Digital Edition, Xbox One, Xbox One S, Xbox One X, Xbox Series S or Xbox Series X to the internet by using a wired Ethernet connection.

By doing so, you will get a faster and more stable internet when compared to using Wi-Fi.

If you can only use Wi-Fi, then you can try moving your gaming system closer to the Wi-Fi access point. You should also make sure that there aren’t any physical objects blocking the direct line of sight between the access point and your system. Furthermore, try to remove any other wireless devices that are nearby as these could also hinder your Wi-Fi signal strength.

4. If you haven’t done so already, you should download the latest patch for Diablo 4 as it may contain a fix for the 1016 error. While you are at it, make sure you have the latest firmware installed on your PC or console as well.

5. A power cycle may also fix your login problems in the latest Diablo game. In order to perform this action, you need to turn off your modem and router(s), wait for several minutes and then turn them back on again.

Once your internet connection has gone back online, try to load your save file to see if you are able to connect to the server.

6. There is also a possibility that the game servers are down at this moment. In this scenario, you won’t be able to connect to Battle.net no matter what you do unless the servers get fixed.

How to turn off damage numbers in Diablo IV

When you deal damage to your enemies in Diablo 4, you will see a number pop up indicating how much you are hurting them. If you find that this feature is too distracting, then you can take a look at this tutorial to see how you can disable it.

1. If you want to turn off damage numbers, then the first step you need to take is to head over to the Options menu in Diablo IV.

If you have loaded into your save file, then you need to press down on the touch pad on PS4/PS5 or the View button on Xbox in order to open the Map Screen. On the Map Screen, use the L1/R1 button on PlayStation or LB/RB button on Xbox One/Series to move to the Game tab. Afterwards, select Options.

If you are still in the main menu, then you need to press the Options button on PlayStation or Menu button on Xbox to open Game Menu. From there, head over to Options.

2. From the Options menu, you need to first move over to the Gameplay tab. You can change tabs by using the L1/R1 or LB/RB buttons.

3. Once you get to the Gameplay tab, move the cursor to the Show Damage Number settings, which should have the following description:

Enabled: All damage dealt by the player is displayed as floating numbers on screen.

Disabled: Hides all damage numbers.

4. By default, this setting is enabled. To turn it off, make sure that it is not selected in the Gameplay tab of the Options menu.

5. Once you deselected Show Damage Number, press the Triangle or Y button to save and apply the change.

When you start fighting in Diablo 4 again, you should no longer see any numbers appear on the screen after you dealt damage to your targeted enemies.

How to fix Diablo IV ‘disconnected from the server’ issues

When playing Diablo IV, you may end up getting the following Warning message:

  • “Disconnected from Server.”

You may also get the following Network Error:

  • “The game connection has been lost; your client has been disconnected from the server.”

To see how you can fix these disconnection issues, you can take a look at this troubleshooting article from Seeking Tech.

1. To start off, you can try loading your save file again if you get kicked out to the main menu. This usually works for us when we get logged out of the server.

2. If Diablo 4 still keeps getting disconnected, then we recommend taking a look at the official Diablo Twitter account to see if there are any announcements regarding server issues and/or maintenance.

If the servers aren’t operational, then you can’t do anything else but wait until they are back online before you can continue playing the game.

Unfortunately, Diablo 4 require an internet connection at all times. So, even if you are playing by yourself, the game still needs to be connected to the internet.

3. If the servers appear to be fine, then you should make sure that you have the latest patch for the game installed as a new update may fix the connection problems.

On the PS5, go to the home menu and then move the cursor over to the Diablo IV icon. Afterwards, press the Options button on the DualSense and then select Check for Update to manually download and install the patch.

On the Xbox Series X or Xbox Series S, you can press the Xbox logo button to open the Guide menu. You can then move the cursor over to Diablo 4’s icon and then press the Menu button. Afterwards, select “Manage game and add-ons” and then “Updates.”

If the action RPG needs to be updated, then make sure you download and install it. You should then open the game and resume your progress to see if you are still getting disconnected.

4. If you are downloading and or streaming at the same time on the same home network then the high bandwidth usage could cause the game to disconnect.

In this case, you can try stopping or pausing your other network activities to see if you are able to fix your disconnection issues when playing.

5. You may also want to consider power-cycling your modem and router. In order to do so, you can try taking the following steps:

  • Turn off your PC or game console.
  • You should also power down your modem or router. If these devices don’t have a power button, then you need to unplug the power cords from the power outlets.
  • Wait for a minimum of two minutes.
  • Power on your modem and router again.
  • Once your home network has re-connected to the internet, turn your PC or console back on.
  • Open Diablo 4 and then try load your save file. Hopefully, you should be able to play the game without experiencing any disconnects.

How to fix Diablo IV brightness issues on PS5, Xbox Series X and S

When playing Diablo IV on your PlayStation 5, PlayStation 5 Digital Edition, Xbox Series X or Xbox Series S, you may notice that the game may look too bright, too dark or washed out.

To see how you can fix these brightness issues with this action role-playing game, you can take a look at this troubleshooting article from Seeking Tech.

1. If you are using HDR with Diablo 4, then the first step you need to take is to make sure that you have the brightness output of your console calibrated with your television set or gaming monitor.

On the PS5, you need to open the Settings menu from the home screen. Afterwards, select Screen and Video > Video Output > Adjust HDR.

For the Series X and Series S, you first need to open the Settings App. Once you do, select General > TV & display options > Calibrate HDR for games.

After getting to the Adjust HDR or Calibrate HDR for games menu, follow the instructions over the next several screens.

2. After you have calibrated the HDR output of your console, you need to calibrate the brightness level from within Diablo IV. You can do so by taking the following steps:

  • Open the Options menu in the game.
  • Once you get to the Options menu, make sure you are viewing the Graphics tab. You can use the L1/R1 buttons on the DualSense or LB/RB buttons on the Xbox controller to change tabs.
  • Select the Calibrate Brightness option in the Graphics tab.
  • In the next screen, you will be able to adjust the Black Point, Brightness and White Point. You are instructed to adjust the Black Point first as you can use the left image as a guide. You should then adjust the White Point by using the right image. Finally, adjust the Brightness slider by using the middle image.
  • You may need to re-adjust these settings occasionally when you are moving from a dark environment to a bright one or vice versa. You may also need to change the Black Point, Brightness and/or White Point if the ambient lighting of your room changes.

3. If the game still looks too bright, too dark and/or washed out, then you can try disabling HDR from your system menu.

On the PS5, you need to go to Settings > Screen and Video > Video Output > HDR and then disable HDR.

On the Series X and Series S, you need to head over to Settings > General > TV & display options > Video modes. Afterwards, make sure that the Allow HDR10, Auto HDR and Allow Dolby Vision for Gaming settings are disabled.

4. If you have another HDR-capable screen, then you can try playing Diablo 4 from there. Some TV sets and monitors are better than others when it comes to displaying HDR content for games.

How to fix Diablo IV quick resume and suspension issues

When resuming your progress in Diablo IV, you may end up seeing the following message:

  • “You have been logged out because the game has been suspended for too long.”

To see how you can potentially fix this game suspension issue, you can take a look at this troubleshooting article from Seeking Tech.

Why you are getting logged out

For the uniformed, Diablo 4 is an online only game as it requires you to connect to the internet before you can load into your character save file.

Online games do not work well with being suspended or being put in quick resume as you will eventually lose your connection to the servers if you don’t return to your game in a quick enough fashion. As a result, there is no way to fix this problem aside from waiting for the development team to remove the online connection requirement.

 

How to avoid getting logged out in Diablo 4

While you may not be able fix this issue of the game logging you out if you suspend it, you should be able to avoid the problem.

In order to do so, you need to abstain from going back to the home screen while the game still remains open. If you do need to go to the home menu, then return to Diablo 4 as soon as possible to avoid getting logged out of the servers.

You should also avoid putting your system in Rest Mode or Sleep Mode while the game is still open. Otherwise, you should end up seeing the “You have been logged out” warning message when you turn your system back on and then try to play Diablo 4.

The Xbox Series S and Xbox Series X will put the game in the quick resume queue when you go back to the home screen of the dashboard, open another app, play another game, turn off your console or put your console to sleep. When you try to resume your progress in Diablo IV, you will end up getting logged out every time.

Therefore, the only way to avoid this issue is to simply leave the game open on all platforms. This should be able to prevent the servers from logging you out. Of course, if you aren’t able play the game for a long time, then you are better off just logging out of the servers and then turning off your gaming system to save on your electricity bill.