PS5

When watching YouTube on your PlayStation 5 or PlayStation 5 Digital Edition system, you may get a lot of buffering. To see how you can get the videos to play smoothly, then you can take a look at this troubleshooting guide from Seeking Tech. 

1. If you have been putting your PS5 in Rest Mode instead of completely turning it off, then it may be causing the YouTube videos to buffer.  

In this case, we recommend that you close the video streaming application and then open it again.  

To close it, long press the PS button on your controller to return to the home screen. From there, hover over the YouTube icon in the media tab and then press the Options button. You should then select Close App from the list of available options in the pop-up menu. 

2. If restarting the application does not work, then you can try restarting the game console or turn it off and then turn it back on again.  

If you don’t know how to do so, then you need to press the PS button and then select the Power option located on the bottom right side of the quick menu. After getting to the Power menu, you can then select the Turn Off PS5 or Restart PS5 option. 

3. You can also try re-installing the YouTube App. 

To do so, you first need to delete it from the internal SSD of your PS5 by highlighting the YouTube icon on the home screen and then pressing the Options button. Afterwards, select the Delete option from the pop-up menu. 

After the deletion, you can re-download the same video streaming application from the All Apps section of the Media tab in the home screen of your PS5.  

4. You should also make sure that the YouTube App has been updated to the latest version (you can check by selecting the Check for Update option in the small pop-up menu that appears when you press the Options button with the YouTube icon highlighted on the home screen). 

5. Of course, you should also check to see if you have your PS5 updated to the latest firmware as well. 

6. If the YouTube videos are still buffering, then make sure that you have a stable enough internet connection.  

To watch 1080p videos in the YouTube PS5 App, you will need at least 5 Mbps of internet download speed. For 4K videos, you will need at least 20 Mbps. 

To test your internet connection speed on your PlayStation 5, you need to head over to the home screen and then go to Settings > Network > Connection Status > Test Internet Connection.  

7. If you are using Wi-Fi to connect your console to the Internet, then it may get interrupted occasionally, causing videos to buffer in the YouTube App.

To prevent this from happening, make sure that there aren’t any physical objects that could block the wireless communication between your game console and Wi-Fi access point. Other wireless devices may also interfered with the Wi-Fi speed.  

8. If possible, we recommend using a wired Ethernet when it comes to connecting your PS5 online as you should end up with a faster and more stable connection for YouTube videos.

When watching YouTube videos directly from your PlayStation 5 or PlayStation 5 Digital Edition gaming system, you may notice that the audio is slightly delay. This can become apparent when you see someone talking as the voice does not match the lip sync.  

To see how you can fix this sound delay issue with the YouTube PS5 App, you can take a look at this troubleshooting article from Seeking Tech.  

1. For the first step, we recommend taking a look at the HDMI connecting between your game console and your TV or monitor.  

You should make sure that the PS5 is directly connected to the screen. A HDMI splitter or pass-through may cause the audio to lag behind the video. 

2. If you are using a wireless headset or connected a wired headset to the DualSense controller, then we recommend using a different audio source. This is because the wireless communication will add audio delay.  

If you are using wired speakers, the audio or HDMI cable may be too long. 

In order to switch to a different audio source, you need to head over to Settings > Sound > Audio Output > Output Device. From there, you can select a different audio output source (the sound will only come from one source at a time).  

For best results when it comes to YouTube audio sync, we recommend using the TV speakers.  

3. You can also try testing out other videos from the YouTube PS5 App to see if you are also getting out of sync audio. 

If the problem is only limited to just one video, then you can try watching it on another device. If the audio lags in the other device as well, then the audio delay may be due to how the video was encoded.  

4. If you are experiencing out of sync sound on multiple videos in the YouTube App on your PlayStation 5 or PlayStation 5 Digital Edition, then you can try restarting the application. 

5. You can also try restarting your PS5 console. 

6. Of course, you should also make sure you have the latest versions of the YouTube App and PS5 firmware installed. 

7. Unplugging and then re-plugging the HDMI cable may fix the audio delay. 

8. You can also try changing the video quality. In order to do so, you can take the following steps: 

• When the out of sync video is playing, press the X button on the DualSense two times. The first press should bring up the overlay menu while the second press should pause the video. 
• Next, you need to navigate upwards one time and then to the right several times.  
• Select Settings from the overlay menu. 
• In the Settings menu, select Quality. 
• From the Quality for Current Video menu, you should see a list of available video resolutions. 
• Select a resolution and then play the current video again to see if it fixes the audio sync. 
• If it doesn’t, then you can try a different resolution.  

9. You can also try fresh installing the YouTube PS5 App. To do so, you need to first delete the application from the internal SSD of your console and then re-download it again.

When using the official YouTube application on the PlayStation 5 or PlayStation 5 Digital Edition, you may notice that it may be running slowly. To see how you can make the video streaming application faster, you can take a look at this guide from Seeking Tech. 

1. If you have been putting your PS5 console in rest mode instead of shutting it down completely, then it may be causing the performance issues with the YouTube App.  

In this case, you can try shutting down your gaming system. In order to do so, you need to press the PS logo button on the DualSense and then select Power at the menu located at the bottom of the screen. In the pop-up menu, you need to select the Turn Off PS5 option. 

2. While your PlayStation 5 is turned off, you can try power cycling it.  

In order to do so, unplug its power cord from the power outlet. Afterwards, wait for at least 20 minutes before plugging it back into the power outlet and turning it back on. You can then open the YouTube App and test to see if it is running faster than before. 

3. The internal solid state drive of your PlayStation 5 may be too full, potentially causing the slow performance issues when using YouTube as well as other apps.  

To see how much space the SSD has, go to the Settings menu of your PS5 and then select Storage. From the Storage menu, you need to select Console Storage on the left column. On the right side, you should see the amount of free space available.  

Make sure you leave at least 20% of free space, which is around 165 GB, if you want the SSD to load efficiently. 

4. Rebuilding the database of the SSD can also help with making the YouTube App run faster. In order to do so, you need to take the following steps:  

• Make sure that your PS5 is completely turn off. 
• You then need to press and hold the power button located on the console until you hear two beeps. 
• After the second beep, you should see a message saying to plug your controller to the PS5 by using an USB cable and then press the PS button. 
• Once you connected the controller, you will be in the Safe Mode menu. Here, you need to select Clear Cache and Rebuild Database.  
• In the next screen, you can then select Rebuild Database. 
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5. You should also make sure that your internet is fast enough for the YouTube PS5 App. At the minimum, you should have at least 1 Mbps for streaming videos.  

To check your connection speed on the PlayStation 5, go to Settings > Network > Connection Status > Test Internet Connection. 

If you are having problems trying to connect to this video streaming application from your PS5, then you can check out this troubleshooting guide. 

6. If your PS5 feels hot, then you can try turning it off and unplugging it from the power outlet. Once it has cooled down, turn it back on again to see if the application will start running better.

7. Make sure you have the latest versions of the YouTube App software and PlayStation 5 system software as these updates may help improve performance.

When watching videos on the YouTube App on your PlayStation 5 or PlayStation 5 Digital Edition system, you may see some areas of the video, or the entire picture, flicker. In some cases, you may also see green or other color lines appear at the bottom of the screen.  

To see how you can potentially fix these visual glitches, you can take a look at this troubleshooting article at Seeking Tech.  

1. Before doing anything else, we recommend that you try watching a different video in the app. If the playbacks for the other videos are fine, then it may indicate that the issues may be related to just the single video.  

You can also try playing the problematic video on a different device to see if you are able to replicate the flickering and/or green line bugs. 

2. If you are seeing the glitches across multiple videos in the YouTube PS5 App, then we recommend that you change the 4K Transfer Rate of your gaming system. In order to do so, you need to take the following steps: 

• To start off, head over to the Settings menu of your PlayStation 5 or PlayStation 5 Digital Edition. 
• From there, go to Screen and Video. 
• After getting to the Screen and Video sub-menu, you need to select Video Output on the left side. 
• On the right side, you then need to select the 4K Video Transfer Rate option. 
• In the pop-up menu, change the transfer rate to -1.  
• After you made the change, open the YouTube App and then play the problematic video to see if the flickering and/or green lines have gone away. 
• If you are still experiencing problems, then you can try changing the transfer rate to –2 and then re-test. 

3. You can also try changing the resolution of the video to see if doing so fixes the visual bugs. To find out how you can do so in the YouTube PS5 app, you can follow the steps laid out in this tutorial.

4. Restarting the YouTube App may also help. 

To restart, you need to do the following:

• Press and hold the PS button to being up the home menu. 
• From there, hover over the YouTube icon and then press the Options button. 
• Inside the pop-up menu, you then need to select the Close App option. 
• Once the YouTube PS5 App has closed, open it again. 

5. You can try restarting your PS5 console as well since doing so may help clear out any temporary bugs when watching YouTube videos. 

6. If restarting the application or game system did not work, then make sure you have the latest YouTube App patch and PlayStation 5 firmware installed.  

7. You can also try switching to using a different HDMI cable as the current one you are using may be defective. 

8. If possible, you can connect your PS5 to a different television set or monitor to see if the flickering and/or green lines may stop appearing.

If you have been using the official YouTube application on your PlayStation 5 or PlayStation 5 Digital Edition system, you may notice that the videos are streaming in a bad or low-quality resolution.  

To see how you can potentially fix this issue, you can follow the steps laid out in this troubleshooting article from Seeking Tech. 

1. For the first step, you should make sure that you have a fast enough Internet. If you have network connection is slow, then you will be limited to streaming video at a lower resolution. 

To test the connection speed on your PS5, you need to take the following steps: 

• Open the Settings menu of your PlayStation 5 or PlayStation 5 Digital Edition. 
• In Settings, you need to go to Network. 
• From the Network menu, you first need to select Connection Status. 
• On the right side of the same menu, you then need to select Test Internet Connection. 
• In the pop-up menu, select the Start Test option. 
• Once the test has been completed, pay attention to the Connection Speed (Download) category. 

To play YouTube videos at the highest quality, you will need at least 20 Mbps when it comes to the download speed. 

If your internet isn’t fast enough and you are using Wi-Fi, then you can try switching over to a wired Ethernet connection if possible. Otherwise, you may need to get a faster internet connection service. 

2. You should also make sure that your game console is displaying at the highest compatible resolution of your television set or monitor. 

To check, you need to do the following: 

• Go to the Settings menu of your PS5. 
• Select the Screen and Video option from the Settings menu. 
• Inside Screen and Video, select Video Output from the left column. 
• On the right side, you then need to Resolution. 
• In the Resolution drop-down menu, make sure you select the bottom-most option. 

3. You can also try manually changing the resolution while a video is playing. In order to do so, you need to take the following steps: 

• While the video is playing (make sure that it is the actual video and not an ad), press the X button to bring up the overlay menu and the X button again to pause the video. 
• With the video paused, go up one time. 
• Afterwards, go right a few times and then select Settings.  
• In the Settings menu for the video, you need to select Quality. 
• You should now be in the Quality for Current Video menu. Here, select the top most option in order to get the best video streaming quality. 

It is important to note that some YouTube videos may be uploaded in a bad or low resolution. Therefore, you may not see higher quality options from the Quality for Current Video menu.

When trying to watch YouTube videos on your PlayStation 5 or PlayStation 5 Digital Edition system, you may see a black or blank screen instead. To see how you can get the vids to play properly, you can check out this troubleshooting article from Seeking Tech. 

1. The black or blank screen problems are most likely to related to using the Rest Mode of your PS5.  

In this case, you can try restarting your console by pressing the PS button on the DualSense controller and then selecting the Power icon located at the bottom side menu. From the Power menu, you then need to select Restart PS5.  

2. You can also try power cycling your console as it will clear out its cache of temporary files that may be causing the videos not to play correctly. To do so, you can try taking the following steps: 

• Turn off your PS5 by pressing the PS button, selecting the Power icon and then picking the Turn Off PS5 option. 
• Unplug the power cord of the console from the power outlet. 
• Wait for at least 20 minutes. 
• Plug the power cord back in. 
• Turn on your PS5 console. 
• Open the YouTube App. 

3. If you are still seeing a black or blank screen instead of the actual video, then the next potential solution you can try is to reset the app.  

To find out how to do so, you can follow the steps laid out in this tutorial. 

Keep in mind that resetting the YouTube PS5 App will log you out of your YouTube account. Therefore, you will need to sign back in again. 

4. If resetting the video streaming application does not work, then you can do a fresh install by taking the following steps: 

• Delete the YouTube App from your PS5. 
• Download the same application again from the All Apps menu in the Media section of the PS5’s home screen. 
• Test a YouTube video to see if you are still seeing a black or blank screen. 

5. You should also check to see if there is a new software update available for the YouTube App on the PlayStation 5.  

In order to do so, hover over the YouTube icon on the home menu and then press the Options button on your controller. In the pop-up menu, you then need to select the Check for Update option. 

6. If you haven’t done so already, you should also make sure that your PlayStation 5 or PlayStation 5 Digital Edition has been updated to the latest firmware.  

7. Factory resetting your console may also help fix the black or blank screen. By doing so, however, you will also delete all the other data, including game installs, save files and login information, from the system. Therefore, we only recommend doing this as a last resort.  

If you are interested in this method, then we recommend doing the following: 

• First off, you need to go to the Settings menu of your PS5 and then select System > System Software > Back Up and Restore. 
• You then need to plug in a compatible USB storage drive to your console. 
• Once you are ready, select the Back Up Your PS5 option from the Back Up and Restore. 
• Next, you need to go to Settings > System > System Software > Reset Options. 
• You then need to select the Reset Your Console option. 
• Once your console has been factory reset, go back to the System > System Software > Back Up and Restore menu and then select the Restore Your PS5 option.

When trying to watch a YouTube video on your PlayStation 5 or PlayStation 5 Digital Edition system, you may notice that there is no sound. You can take a look at this troubleshooting guide at Seeking Tech to see how you can audio to play properly when using the YouTube PS5 App.  

1. The first step you can try is to try playing a different video in the streaming application. If you can hear audio in the other video, then there may be a problem with the original one.  

If you think that the audio is muted for a specific video, then you can report it by doing the following: 

• While the video is playing press the X button twice to bring up the overlay menu and then pause the vid. 
• Next, you need to move up and then to the right so that you can select Settings. 
• From the Settings menu, select Feedback and then Audio Not Working. 

2. If you aren’t getting any sound on multiple videos, then you can try turning up the volume of your TV, speaker or headset since you may have accidentally muted it. 

3. You can also check to see if your PS5 is outputting to your preferred audio device. You can do so by taking the following steps:  

• Press and hold the PS button on your controller to bring up the Home Screen. 
• From there, select Settings on the top right side. 
• Inside of Settings, select Sound. 
• In the Sound menu, select Audio Output on the left column and then Output Device on the right side. 
• On the Output Device screen, you should see a list of connected listening devices that you can switch over to. Keep in mind that audio can only be outputted on one device at a time.  

4. You can also try disconnecting and then reconnecting the audio device to see if doing so will get the sound working in the YouTube App 

5. There is a possibility that the TV speaker, external speaker or headset you are using is defective. In this case, you can try switching over to another audio output device. 

6. If you are still getting no sound, then you can try closing the YouTube PS5 App and then opening it again.  

To close it, you can try doing the following: 

• Press and hold the PS button to show the Home Screen.  
• Hover over the YouTube App in the Home Screen. 
• Press the Options button to bring up a pop-up window. 
• In the pop-up window, you then need to select the Close App option. 

7. A new update to the YouTube App and/or to the PlayStation 5 operating system may fix the muted videos issue. Therefore, you can try updating the video streaming application and your game console to the latest versions. 

8. You can also try deleting the video streaming application and then download it again. A fresh install may get rid of the muted video playback problem.

When watching YouTube on your PlayStation 5 or PlayStation 5 Digital Edition console, you may be bombarded with video ads. To see how you can reduce or stop advertisements from playing, you can take a look at this troubleshooting article from Seeking Tech.  

1. The only way to completely block ads in the YouTube PS5 App is to subscribe to the YouTube Premium service. If you are a subscriber, then you will be able to watch YouTube videos ad-free on your PS5 as long as you are logged into a YouTube account that has Premium.  

With this membership, you will also be able download videos and watch them without having to connect your non-PlayStation device online. Furthermore, you can have the videos play in the background while you are using another app or turn the screen of your smartphone/tablet off. 

YouTube Premium also includes YouTube Music and YouTube Kids as these services will also be free of ads.  

If you are interested, you can get the subscription with this link. 

If you haven’t use YouTube Premium before, then you may be able to get a free trial before having to pay a monthly fee. 

2. If you don’t want to get YouTube Premium, then you can try reducing the ad length. 

Some video advertisements can be skipped. The skippable ones should have a short countdown appear on the bottom right corner of the video. Once the countdown has ended, you should see the “Skip ad” or “Skip ads” option. Select it in order to skip the currently playing video ad or ads. 

3. Of course, you may also run into unskippable advertisements when watching YouTube videos on your PlayStation 5 or PlayStation 5 Digital Edition. Thankfully, there is a workaround that you can use. 

In order to skip a seemingly unskippable ad, you can try doing the following: 

• While the video ad is playing, press the circle button on your DualSense controller to back out. 
• Select the same YouTube video again in order to start playing it.  
• If another unskippable ad starts to play, then you need to repeat the previous two steps until you get a skippable ad. In some cases, ads may stop showing up when you re-open the video.