PS5

How to disable sleep mode for PS5

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Your PlayStation 5 and PlayStation 5 Digital Edition may put itself to sleep in a powered down mode. To prevent this from happening, you can take a look at this tutorial from Seeking Tech.

How to disable automatic sleep mode for PS5

In order to prevent your PlayStation 5 or PlayStation 5 Digital Edition from automatically entering into sleep mode, you need to take the following steps:

1. First off, make sure you are in the Home Screen, which is the main menu where you can select which game or app to open.

If you aren’t, then you can press and hold the PS button on the DualSense to get there.

2. From the Home Screen, select the gear icon located on the top right side of the menu.

3. Inside of Settings, select System.

4. In the System menu, you first need to select Power Saving on the left column and then select Set Time Until PS5 Enters Rest Mode on the right side of the screen.

5. Inside the Set Time Until PS5 Enters Rest Mode menu, select During Media Playback and then set this setting to Don’t Put in Rest Mode.

6. In the same Set Time Until PS5 Enters Rest Mode menu, select While Playing Games and then set it to Don’t Put in Rest Mode.

How to avoid manually putting your PS5 in sleep mode

In addition to disabling automatic sleep mode for your PlayStation 5 or PlayStation 5 Digital Edition console, you also need to manually avoid using it as well.

In order to do so with the power button located directly on your PS5 system, you need to take the following steps:

1. Press and hold it until you hear two beeping noises.

2. The first beep should come immediately after you press and hold the power button.

3. Keep holding the power button until you hear a second beep, which should come around three second after the first beep.

4. You should get a notification on the screen stating that your system is preparing to shut down.

5. Avoid unplugging the system from the power outlet until it has completely turned off.

To avoid putting your PS5 in sleep if you are using the system menu to turn off your console, you need to do the following:

1. Bring the Control Center quick menu by pressing the PS button on DualSense controller.

2. In the Control Center, select the power icon, which should be the right most option at the bottom.

3. In the Power pop-up menu, select Turn Off PS5.

4. An on-screen message should appear saying that the system is preparing to turn off.

5. Avoid unplugging the PS5 or PS5 Digital Edition console from the power outlet until the shutdown process has been completed.

How to enable and disable PS5 Boost Mode

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The PlayStation 5 and PlayStation 5 Digital Edition come with a Boost Mode, which is also known as Game Boost. To see how you can potentially enable and disable this feature, you can take a look at this article from Seeking Tech.

What is the PS5 Boost Mode?

The Boost Mode, or Game Boost Mode, of the PS5 is designed to enhance backwards compatible PlayStation 4 games by using the extra processing power of the newer console.

If a PS4 videogame has a target frame rate, such as 30 frames per second or 60 frames per second, then Game Boost will most likely make sure that it hits 30 fps or 60 fps more often than not.

If a PS4 game has a dynamic resolution scaling, then this enhancing mode will make sure that the game will display at its maximum display resolution more often than not.

How to turn on Boost Mode on PS5

Unlike the PlayStation 4 Pro where you have the option to enabled or disabled Boost Mode, the enhancement mode is automatically enabled on the PlayStation 5 and PlayStation 5 Digital Edition.

For the vast majority of PS4 games running on the new consoles, you will get a frame rate boost, resolution boost or both.

Keep in mind that there are some PlayStation 4 software titles that have multiple visual modes, with one most likely catering to better graphics and the other for better frame rate performance. To maximize frame rates, you need to select the frame rate mode from the in-game menu. To get the sharpest image quality, you need to select the resolution priority mode.

There are also some PlayStation 4 games that have been updated with a PS5-exclusive boost mode where you will get both frame rate and resolution enhancements. These games include Days Gone, Ghost of Tsushima, God of War, Ratchet and Clank as well as The Last of Us Part II.

There are also other PS4 titles where you can upgrade, either for free or by paying a fee, to the PS5 version.

How to turn off Boost Mode on PS5

Since Boost Mode is automatically enabled on the PlayStation 5 and PlayStation 5 Digital Edition system, there isn’t way you can turn off this feature.

If you have the disc version of the PS4 game that don’t have any visual customization mode until it was update via a patch, then you can try playing the game on your PlayStation 5 console offline. While the unpatched game will still most likely get a boost, it won’t be able to take advantage of any frame rate or resolution modes that were added to the patched version.

Otherwise, if you don’t want to play a boosted version of a PlayStation 4 game, you will either need to play the game on a PS4 console or a PS4 Pro console with Boost Mode disabled.

What’s the difference between the PS5 console storage, M.2 SSD and external SSD?

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Although you can use an external solid state drive with your PlayStation 5 or PlayStation 5 Digital Edition, it is limited in features when compared to the other SSD types that the game console supports.

You can take a look at this comparison guide at Seeking Tech to see what are the main differences between the console storage, M.2 SSD and external SSD.

Quick Summary

The internal console storage of the PlayStation 5 offers the most features as you can store and play both PS4 and PS5 games. Furthermore, it is also the only storage option that can store system data, save files as well as screenshots and videos captured when playing games.

With a PS5-compatible M.2 solid state drive, you can also store and play both PS4 and PS5 videogames although the save files, screenshots and recorded videos will be stored on the internal console storage instead.

For an external solid state drive, you can also store PS4 and PS5 games. However, only PS4 games can be played directly from the external storage. Furthermore, the save files, screenshots and video clips will be saved on the internal console storage.

So, if you are looking to expand the storage capacity of your PlayStation 5 or PlayStation 5 Digital Editon system, then we recommend getting a M.2 solid state drive as you will be able to play PS4 and PS5 games directly off of it.

If you are only planning to use an expansion drive for PS4 games, then you can get an external SSD instead.

PS5 Internal Console Storage vs. M.2 SSD vs. External SSD

You can take a look at our comparison table for the internal PS5 console SSD, M.2 SSD and External SSD below.

PS5 Internal Console StoragePS5-Compatible M.2 SSDPS5-Compatible External SSD
ConnectivitySoldered on to the motherboardM.2 slot of PS5USB port of PS5
Sequential Reading Speed5,500 MB per second5,500 MB per secondUp to 2,000 MB per second
Storage Space825 GB250 GB to 4 TB250 GB to 8 TB
Storage ContentPS4 games

PS5 games

System files

Save files

Saved screenshots

Saved videos		PS4 games

PS5 games		PS4 games

PS5 games
Playable GamesPS4 games

PS5 games		PS4 games

PS5 games		PS4 games

Connectivity

When it comes to the console storage, the default internal solid state drive of the PS5 is completely soldered on to the motherboard of the game console. As a result, it can’t be removed.

For the M.2 solid state drive, you need to use the M.2 slot of the game console, which you can find by removing the outer case. For this storage option, you will also need a heatsink that will fit inside of the docking bay of your PS5 or PS5 Digital Edition.

An external solid state drive can be connected to the PlayStation 5 system through the USB port.

Sequential Reading Speed

The External SSD option has the disadvantage when it comes to reading speed.

The console storage, as well as a PS5-compatible M.2 solid state drive, have read speeds of 5,500 MB per second.

In comparison, the fastest external solid state drives usually top out at around 2,000 MB per second. Not to mention that the reading speed of the external drive could also be slowed down due to other bottlenecks on the PS5.

Storage Space

You can take a look at the storage capacity ranges for all three PS5-compatible solid state drive types below:

  • Internal Console Storage: 825 GB
  • M.2 SSD: 250 GB to 4 TB
  • External SSD: 250 GB to 8 TB

Storage Content

The internal console storage, external solid state drive and M.2 solid state drive can store both PlayStation 4 games and PlayStation 5 games.

The console storage is the only drive that can also store the system data, save files and the media gallery.

Playable Games

You can play both PlayStation 4 and PlayStation 5 games directly off of the internal console storage and M.2 solid state drive.

With an external solid state drive, you can only play PlayStation 4 games. To play a PlayStation 5 game you have stored on the external SSD, you will need to transfer the game data over to either the internal console storage or the M.2 SSD.

PlayStation Plus Essential vs. Extra vs. Deluxe vs. Premium

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Sony has announced changes to the PlayStation subscription service. Instead of PlayStation Plus and PlayStation Now, most major regions have three tiers as you can choose between PlayStation Plus Essential, PlayStation Plus Extra or PlayStation Plus Premium.

In select regions, you can choose between PlayStation Plus Essential, PlayStation Plus Extra or PlayStation Plus Deluxe.

You can take a look at this comparison guide to see what are the major differences between the Essential, Extra, Deluxe and Premium tiers.

Quick Summary

PlayStation Plus Essential is the same as the original PlayStation Plus as you will get online multiplayer access, cloud save backups, exclusive discounts and downloadable monthly games.

PlayStation Plus Extra comes with all of the benefits included in PlayStation Plus Essential and adds a curated list of downloadable PS4 and PS5 games.

PlayStation Plus Deluxe gets all benefits from the Essential and Extra tiers. You will also gain access to downloadable PS1, PS2 and PSP games in addition to free game trials.

PlayStation Plus Premium comes with all the benefits from the Essential, Extra and Deluxe tiers. The exclusive features for this version include the ability to stream PS1, PS2, PSP and PS4 games. Premium is also the only tier where you can play a curated list of streamable PS3 games.

PlayStation Plus Essential vs. PlayStation Plus Extra vs. PlayStation Plus Deluxe vs. PlayStation Plus Premium Comparison Chart

You can take a look at our comparison table for the Essential, Extra, Deluxe and Premium tiers below.

PlayStation Plus EssentialPlayStation Plus ExtraPlayStation Plus DeluxePlayStation Plus Premium
Online multiplayer accessYesYesYesYes
Cloud storage for PS5 save filesYesYesYesYes
Monthly downloadable gamesYesYesYesYes
Time-limited game trialsNoNoYesYes
Curated PS1 downloadable games catalogNoNoYesYes
Curated PS2 downloadable games catalogNoNoYesYes
Curated PS3 downloadable games catalogNoNoNoNo
Curated PSP downloadable games catalogNoNoYesYes
Curated PS4 downloadable games catalogNoYesYesYes
Curated PS5 downloadable games catalogNoYesYesYes
Curated PS1 cloud streaming games catalogNoNoNoYes
Curated PS2 cloud streaming games catalogNoNoNoYes
Curated PS3 cloud streaming games catalogNoNoNoYes
Curated PSP cloud streaming games catalogNoNoNoYes
Curated PS4 cloud streaming games catalogNoNoNoYes
Curated PS5 cloud streaming games catalogNoNoNoNo

Online multiplayer access

Just like the original PlayStation Plus service, you will need either a PlayStation Plus Essential, Extra, Deluxe or Premium in order to play online multiplayer games on the PS4, PS4 Pro, PS5 and PS5 Digital Edition systems.

The exceptions are free-to-play games such as Apex Legends, Call of Duty Warzone, Fortnite and Genshin Impact. Final Fantasy XIV is another game that does not require PlayStation Plus to be played online.

Cloud storage for PS5 save files

The PlayStation Plus Essential, PlayStation Plus Extra, PlayStation Plus Deluxe and PlayStation Plus Premium are also required if you want to back up your save files from PlayStation 5 games on to the cloud storage.

Monthly downloadable games

All the new tiers are keeping the monthly downloadable games feature from the original PlayStation Plus.

As a result, you will get at least 2 games every month that you will be able to play as long as you stay subscribed to any of the Essential, Extra, Deluxe or Premium tiers.

Exclusive discounts

Occasionally, Sony will provide exclusive discounts for members of all PlayStation Plus tiers.

Time-limited game trials

Game trails is a feature that is exclusive to PlayStation Plus Deluxe and PlayStation Plus Premium. This will give you the ability to try out select games for a certain amount of time.

Curated PS1 downloadable games catalog

New to the PlayStation Plus service is a library of curated PS1 games that you can download and play directly on your PlayStation 4, PlayStation 4 Pro, PlayStation 5 or PlayStation 5 Digital Edition console.

This feature is only for the Deluxe and Premium tiers.

Curated PS2 downloadable games catalog

With PlayStation Plus Deluxe and PlayStation Plus Premium, you will also get a curated library of downloadable PS2 games on your PS4, PS4 Pro, PS5 or PS5 Digital Edition.

Curated PS3 downloadable games catalog

Currently, downloadable PS3 games aren’t supported on any of the PlayStation Plus tiers.

Curated PSP downloadable games catalog

The Deluxe and Premium versions of Plus will also grant you access to a curated list of downloadable PSP games running on the PS4 and PS5 family of systems.

Curated PS4 downloadable games catalog

The Extra, Deluxe and Premium tiers will also let you download PS4 games on your PS4, PS4 Pro, PS5 or PS5 Digital Edition.

Curated PS5 downloadable games catalog

If you have Extra, Deluxe or Premium, then you will also be able to download PS5 games if you have a PlayStation 5 or PlayStation 5 Digital Edition system.

Curated PS1 cloud streaming games catalog

With PlayStation Plus Premium, you will be able to stream PS1 games on the PC as well as the PS4 and PS5 family of consoles.

Curated PS2 cloud streaming games catalog

Cloud streaming for PS2 games is also exclusive to the Premium tier on your PC, PlayStation 4, PlayStation 4 Pro, PlayStation 5 or PlayStation 5 Digital Edition system.

Curated PS3 cloud streaming games catalog

The Premium version of Plus is the only tier that will let you stream PS3 games over the PC, PS4 and PS5 platforms.

Curated PSP cloud streaming games catalog

Cloud streaming is also unlocked if you have Premium for PlayStation Portable games on the PC, PlayStation 4 and PlayStation 5.

Curated PS4 cloud streaming games catalog

PlayStation Plus Premium is also the only version of the subscription to offer cloud streaming for PS4 games on the PC, PlayStation 4 and PlayStation 5 platforms.

Curated PS5 cloud streaming games catalog

Currently, none of the PlayStation Plus tiers support streaming for PS5 games.

How to safely remove the PS5 M.2 SSD

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After you installed your M.2 solid state drive on your PlayStation 5 or PlayStation 5 Digital Edition home console, you may decide to remove it for one reason or another. To see how you can safely take out the expansion SSD, you can take a look at this guide from Seeking Tech.

How to transfer games from M.2 SSD Storage to Console Storage

If you don’t plan on using the M.2 for your PlayStation 5 for a long time, or ever again, then you might want to consider moving any games you have installed on storage to the internal storage drive. Otherwise, you have to download and/or reinstall these games if you want to play them again.

To move transfer the games you have installed on the M.2 SSD Storage over to the Console Storage, you need to take the following steps:

1. Head to the Settings menu, which you can do by selecting the gear icon from the home screen.

2. In Settings, select Storage.

3. In the Storage menu, select M.2 SSD Storage from the left column.

4. On the right side in the same Storage menu, select Games and Apps.

5. From the Games and Apps in M.2 SSD Storage menu, select a game that you want to move over.

6. In the pop-up menu, select the “Select Items to Move” option.

7. In the next screen, select the games that you want to transfer to the Console Storage.

8. Finally, select the Move option at the bottom right side of the screen to start the transfer process.

How to remove the PS5 M.2 SSD

In order to remove the M.2 solid state drive from your PlayStation 5 or PlayStation 5 Digital Edition system, we recommend that you take the following steps:

1. Turn off your game console completely.

2. Remove the HDMI cable, power cable and any other cables/accessories attached to your PS5.

3. You should also detach the stand.

4. Next, lay the system down with the side that has the PS logo at the bottom.

5. You should also make sure that you are facing the backside of the console, which has the HDMI port and power cable port.

6. From your vantage point, place your left hand on the top left corner of the outer case and then your right hand on the bottom corner of the outer case.

7. Lift the bottom right corner of the outer case upwards and then slide the rest of the case off to the left.

8. Next, use a crosshead screwdriver to remove the screw and M.2 metal bay cover.

9. Afterwards, you need to use the same screwdriver to remove the screw and spacer holding the M.2 SSD down.

10. With the screw and spacer removed, gently lift up and then pull away the M.2 solid state drive from the M.2 slot of your PlayStation 5 system.

11. With the M.2 SSD removed, you can reassemble all the parts you previously had to remove in order to gain access to the M.2 docking bay.

12. You can then reattach the stand, cables and other accessories that you previously had to detach.

How to fix PS5 M.2 SSD crashing, frame rate and slow loading issues

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If you have a M.2 solid state drive installed on your PlayStation 5 or PlayStation 5 Digital Edition system, then you may encounter the following issues:

  • Bad frame rate performance
  • Slower loading times
  • Game crashing
  • Console freezing

To see how you can potentially fix these problems with your M.2 expansion storage drive, you can take a look at this troubleshooting article at Seeking Tech.

1. The first step we recommend taking is to check the advertised sequential reading speed of the M.2 solid state drive you have installed on your PS5 or PS5 Digital Edition console.

Sony recommends that the reading speed should be 5,500 MB per second at the minimum.

While you can use a M.2 SSD with slower reading speed, it may cause issues with some games.

2. You should also make sure that the expansion solid state drive has a heat sink installed on it as well.

Otherwise, the M.2 storage drive will get too hot, eventually slowing down its performance and may even cause your PlayStation 5 system to shut down.

To find out more about overheating issues in regards to using a M.2 SSD for your PS5, you can take a look at this article.

3. If you are currently downloading a file, then you can either cancel the download or wait for it to complete before trying to playing a game directly off of the M.2 SSD Storage.

4. If a game file is currently installing, then you should wait until the installation is complete.

5. It is a good idea that you update the firmware of your PlayStation 5 system as well if you haven’t done so already.

6. Furthermore, you should also make sure that you have the latest patch installed for all the games you have on your M.2 SSD Storage.

7. Clearing the cache and rebuilding the database for your game console may also help.

In order to perform these two actions, you need to go to the Safe Mode menu by taking the following steps:

  • Turn off you PS5 or PS5 Digital Edition if you haven’t done so already.
  • Press and hold the power button located on the system until you hear two beeps. Afterwards, you can let go of the power button.
  • Follow the instructions on screen by plugging your DualSense controller into the USB port and then pressing the PS button.
  • Select “5. Clear Cache and Rebuild Database” from the Safe Mode menu.
  • 8. You can also try reformatting the M.2 solid state drive by doing the following:
  • Head to the Settings menu on your PlayStation 5.
  • Select Storage.
  • From the Storage menu, select M.2 SSD Storage.
  • You then need to select Reformat on the right side in the same screen.

9. If reformatting your M.2 solid state drive did not fix your problems, then you might want to try a different PS5-comaptible M.2 SSD.

10. You can also just transfer the game over to the Console Storage and then play it from the built-in solid state drive of your PlayStation 5 or PlayStation 5 Digital Edition console.

PlayStation Plus Essential, Extra and Premium benefits for PS3, PSP and Vita owners

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Sony recently announced a revamp to PlayStation Plus as the subscription has been extended to the Essential, Extra and Premium tiers.

For the uninformed, PlayStation Plus originated on the PlayStation 3 home console in 2010 and was eventually expanded over to the PSP and Vita handhelds in the following years. So, how do the new changes affect these older gaming systems?

You can find out in this article from Seeking Tech.

Can you stream PS4 and PS5 games via PlayStation Plus Premium on PS3, Vita and PSP?

With PlayStation Plus Premium subscription, you are able to stream PS1, PS2, PS3, PS4 and PSP games over the cloud. The streaming feature is currently limited to the PlayStation 4, PlayStation 5 and PC.

The PlayStation 3, PlayStation Portable and PlayStation Vita systems won’t be able to stream any of the PS1, PS2, PS3, PS4 and PSP games from the PlayStation Plus Premium service.

Can you keep your previously redeemed monthly PS3, PSP and Vita games?

If you previously redeemed monthly PS3, PSP and Vita games through the original PlayStation Plus service, then you need to stay subscribe to the newer PlayStation Plus Essential, PlayStation Plus Extra or PlayStation Plus Premium tier in order to be able to play these titles.

Will you be able to play PS3 and PSP games on PlayStation Plus Premium on their native systems?

While the PlayStation Plus Premium subscription will offer a selection of PS3 and PSP games, these titles can’t be played on their native consoles.

Instead, you can download PSP games and play them directly on PlayStation 4 and PlayStation 5. You can also stream PS3 and PSP games on the PlayStation 4 and PlayStation 5 consoles in addition to the PC.

What will happen to your current PlayStation Plus and PlayStation Now subscription?

If you are currently subscribed to the PlayStation Plus and/or PlayStation Now, then your subscriptions will be converted over.

If you are a PlayStation Plus member, then you will be converted over to PlayStation Plus Essential. With Essential you will get the same benefits as before, which includes the following:

  • At least two downloadable monthly games playable on PS4 and PS5
  • PlayStation Store Discounts
  • Cloud storage for saved files
  • Online multiplayer access for select games

If you are a member of PlayStation Now, then your subscription will automatically convert over to PlayStation Plus Premium. With the most expensive tier, you will gain access to the following:

  • All the benefits from PlayStation Plus Essential
  • A library of up to 400 downloadable games playable on PS4 and PS5
  • Up to 340 classic games playable on PS4 and PS5 (PlayStation 3 games can only be streamed)
  • Game trials for select games
  • Streamable PS1, PS2, PS3, PS4 and PSP games playable on PS4, PS5 and PC

If you are currently subscribed to both PlayStation Plus and PlayStation Now, then your subscriptions will be converted over to PlayStation Plus Premium.

If your current PlayStation Now subscription expires before your current PlayStation Plus subscription, then your PlayStation Plus Premium will be reverted back to PlayStation Plus Essential once your PlayStation Now subscription ends.

What to do when your PS5 can’t format the M.2 SSD

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When trying to install your M.2 solid state drive on your PlayStation 5 or PlayStation 5 Digital Edition, you may get an error message saying that the expansion drive can’t be formatted.

To see how you can potentially fix this formatting issue, you can take a look at this troubleshooting article at Seeking Tech.

1. The first step we recommend taking is to remove the M.2 SSD from your PS5 system and then res-insert it again. Afterwards, try to format it again.

2. If you are still getting an error when formatting, then we recommend removing the drive from your system again. This time, insert the SSD into the M.2 slot of a computer.

On the computer, make sure that the storage drive doesn’t have any password or other security setup. If it does, then you need to try to disable it.

3. While you have the SSD inserted in a PC, you should also check if there is a new firmware update available for the storage drive.

4. Furthermore, you can also try formatting the drive from the computer.

After removing the password protection, updating the firmware and/or formatting the M.2 SSD, you should then re-insert the storage drive into the PlayStation 5 and then try to format it.

5. If you are still getting a formatting error, then make sure you have the latest firmware downloaded for your PS5 or PS5 Digital Edition.

To update, you need to take the following steps:

  • Turn on your PlayStation 5 console if you haven’t done already.
  • After getting to the home screen menu, which is where you get to select which game to play, select the gear icon on the top right side of the screen in order to go to Settings.
  • In the Settings menu, head over to System.
  • After getting to the System menu, you first need to select System Software from the left column.
  • From the right side of the same screen, you then have to select System Software Update and Settings.
  • In the next screen, you need to select Update System Software.
  • Afterwards, you either select to update over the Internet or update by using an USB storage device.

6. You can also try clearing the cache and rebuilding the database of your PlayStation 5 or PlayStation 5 Digital Edition by doing the following:

  • Turn off your PS5 console completely if you haven’t done so already.
  • With the console turned off, press and hold the power button located directly on the system until you hear two beeps. After the second beep you can let go of the power button as the PS5 should boot into the Safe Mode menu.
  • Inside the Safe Mode, you first need to connect the DualSense controller to the PS5 with an USB cable.
  • You then need to press the PS button on the DualSense to be able to use the controller.
  • After you gain control, select “5. Clear Cache and Rebuild Database” from the Safe Mode menu.
  • You can then select either “1. Clear System Software Cache” or “Rebuild Database.”

7. If none of the aforementioned potential solutions fix the formatting issues, then you might want to try using a different PS5-compatible SSD to see if the new drive is able to format.

If the formatting issues occurred across multiple drives, then you might want to contact Sony as there may be an issue with your PlayStation 5 or PlayStation 5 Digital Edition.

How to disable Pro Tips cards on PlayStation 5

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The new firmware update of the PlayStation 5 and PlayStation 5 Digital Edition added Pro Tips cards to the Control Center quick menu.

If you want to remove this feature, you can take a look at this tutorial at Seeking Tech.

What are Pro Tips cards?

Pro Tips cards appear when you press the PS button on your DualSense controller to bring up the Control Center quick menu. These cards are not hard to spot as they are using a blue background and placed to the right of the other cards.

Pro Tips will provide information on the various features available on your PS5 and PS5 Digital Edition system. These include screen sharing, multitasking, trophy tacking, game presets and voice command.

How to remove Pro Tips cards

In order to disable Pro Tips cards from being shown in the system menu of your PlayStation 5 or PlayStation 5 Digital Edition, we recommend taking the following steps:

1. To start off, open the Control Center quick menu by pressing the PS logo button on your Dualsense controller.

The button is located in between the speaker and the microphone mute button of the game pad.

2. Next, scroll all the way to the right at the top side of the Control Center until you get to the Pro Tips card.

3. With the Pro Tips card highlighted, press the Options button on the controller.

4. Finally, select the Remove Card option.

After selecting Remove Card, the Pro Tips cards will no longer appear on the Control Center quick menu.

How to fix PS5 voice command issues

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The voice command feature was recently added to the PlayStation 5 and PlayStation 5 Digital Edition. If you are having problems using this feature, then you can take a look at this troubleshooting article from Seeking Tech.

1. The first step we recommend taking is to make sure that your PS5 or PS5 Digital Edition system is connected to the Internet as this feature currently requires the PlayStation Network in order to function.

2. It is also important to note that voice command can only recognize the English language as of this moment. Therefore, other languages aren’t supported.

3. You should make sure that your PlayStation 5 or PlayStation 5 Digital Edition is in listening mode.

If you have the Listen for “Hey PlayStation!” setting enabled, then you simply need to say “Hey PlayStation” into the microphone in order to put your system in listening mode.

If you have the “Hey PlayStation!” setting disabled, then you need to press the PS button on your DualSense controller and then select the Voice option at the bottom of the screen to put your PS5 or PS5 Digital Edition into listening mode.

You can tell that your console is currently in listening mode by looking at the upper left corner as a white circle should appear there.

4. You should also make sure the microphone you are using for the voice command hasn’t been muted.

If you are using the DualSense, for example, you will see an orange light on the microphone button when it is muted. To unmute, press the microphone button on the controller to turn off the orange light.

To see how you can change your microphone settings on your PlayStation 5 system, we recommend taking the following steps:

  • Select the gear icon from the home screen to go to the Settings menu.
  • In the Settings menu, select Sound.
  • In the Sound Menu, select Microphone.
  • In the Microphone menu, you can change the microphone input device, adjust the microphone level, change the microphone status when you logged into your PlayStation 5 and/or change the microphone status when starting a voice chat/streaming broadcast.

5. You may also want to increase the response timeout length of the Voice Command feature by doing the following:

  • From the home screen, head over to Settings.
  • Inside of Settings, go to Voice Command.
  • In the Voice Command menu, select Response Timeout.
  • In the pop-up menu, select either Slower or Slowest.

6. Keep in mind that the Voice Command feature is currently in Preview mode, which means that the development team at PlayStation is still working on improving this feature.

Therefore, we recommend keeping your PS5 system up to date to the latest firmware as new software versions may make Voice Command better.

7. It is also important to note that the Voice Command feature is limited. While you can use it to navigate the system menus, you won’t be able to use your voice to navigate the menus when playing a game.

The best way to use Voice Command is to quickly switch between different games and other apps as well as to quickly navigate over to a specific area in the system menus.