What to do if PlayStation VR2 can’t track surroundings

When playing a PlayStation VR2 game on your PlayStation 5 or PlayStation 5 Digital Edition console, you may see a “can’t track surroundings” error appear. To see how you can potentially fix this tracking issue, you can take a look at this troubleshooting article from Seeking Tech.

1. For the first step, make sure that you have appropriate lighting for your room.

For the uninformed, the PlayStation VR2 relies on inside out tracking method. So, unlike the PlayStation VR1, the new iteration requires a well-lit room instead of a dimmer environment.

2. You may also lose tracking if you are looking directly at a light, especially if it is from a really bright source.

So, if possible, you can either try repositioning your play area so that you don’t look directly at a light source, or move the light source around, in order to avoid looking directly into one when you are playing a PS VR 2 game.

3. If you are only looking at a white wall, or a wall that only features one color, then it will be hard for the virtual reality headset to gauge your position. This also applies to the roof and flooring of the room.

To fix this problem to get better tracking, try to place discernible objects on the wall, roof and floor to give the camera some reference points to identify. A popular method of doing so is by using Painter’s Tape as these can be removed easily without leaving behind any residues. You can also use posters, cardboard boxes and other easily distinguishable objects.

4. After making any changes to your surroundings to improve tracking, we suggest re-calibrating the tracking cameras on virtual reality headset.

In order to do so, head back to the PlayStation VR2 menu and then select Tracking Camera Calibration in the VR Headset section. You then need to follow the instructions that appear on the screen to re-calibrate.

5. If you are playing directly in front of the television set or monitor, then you can try enabling Tracking Support. By doing so, this feature will add a border to the social screen, which should help with the headset tracking.

You can find Tracking Support in the Other section of the PlayStation VR2 menu.

To get there, press the PS button and then select Quick Settings > Other Settings. You can also go to the home screen menu of your PS5 and then select Settings > Accessories > PlayStation VR2.

5. The tracking issues may become more prevalent if the PlayStation VR 2 Sense Controllers have low battery life. In this case, recharge them fully to see if you can make the “can’t track surroundings” error messages go away.

6. If you haven’t done so already, make sure update the firmware of your PlayStation VR2 and PlayStation VR2 Sense Controllers if prompted by your PlayStation 5 or PlayStation 5 Digital Edition console as a new software version may fix this tracking issue.

How to change the PlayStation VR 2 Sense Controller adaptive trigger intensity

Both the left and right PlayStation VR 2 Sense Controllers use the same adaptive trigger features as the DualSense and DualSense Edge. If you would like to modify the intensity level of the L2 and R2 buttons, or disable the trigger resistance entirely, then you can take a look at this tutorial from Seeking Tech.

1. It is important to note that the PlayStation VR 2 Sense Controllers use the same adaptive trigger intensity settings as the DualSense.

So, for the first step, you need to head over to the home menu, which you can do by pressing and holding the PS button on the controller.

2. From the home menu, select the gear cog icon located on the top right side of the screen.

3. If done correctly, you should now be in the Settings screen. From there, you need head into Accessories.

4. After getting to the Accessories menu, you then need to select Controller (General) on the left column.

5. On the right side of the same screen, you should select Trigger Effect Intensity.

6. In the small pop-up menu, you will be able to select the following options:

  • The “Off” option will completely turn off the adaptive trigger feature. This will let you use the trigger normally without having to apply any extra pressure.
  • The “Weak” option will severely limit, but won’t completely disable, the adaptive intensity.
  • The “Medium” option should weaken the resistance pressure when compared to the standard option. With that said, it should still provide a notable effect.
  • The “Strong (Standard)” option is the default setting. This provides the strongest resistance if you want the full immersive experience when it comes to using your PlayStation VR 2 Sense Controllers.

7. Keep in mind that change you made to the Trigger Effect Intensity setting will also apply to the DualSense in addition to the PlayStation VR 2 Sense Controllers.

If you would like to change or revert it in the future when you are playing another virtual reality or flat-screen game, then you need to go back to the home screen menu of your PlayStation 5 or PlayStation 5 Digital Edition console and then head into Settings > Accessories > Controller (General) > Vibration Intensity.

How to avoid smashing the PS VR2 Sense controllers

It is pretty easy to break the left and right PlayStation VR2 Sense controllers if you aren’t careful enough with your surroundings while playing in virtual reality. To see what precautionary steps you can take to prevent these motion controls from breaking, you can take a look at this article from Seeking Tech.

1. For the first step, you should make sure that you have enough free airspace around you, especially if you are using a game that features the room scale play style.

If you are using the sitting play style, then avoid using a seat that has any arm rests as you could easily hit them in you aren’t careful during your play session.

Furthermore, you should also avoid playing the PlayStation VR2 if you are right underneath a ceiling light, ceiling fan or have a low roof as you could easily hit these objects as well. Instead, try to move to a more suitable location if possible.

2. You can also try limiting the play area so that it won’t be anywhere close to a wall, television set and other solid objects.

In order to edit your play area, you need to press the PS button on one of the Sense controllers, select the Quick Settings card and then select Set Play Area.

You can also go back to the home screen menu of your PlayStation 5 or PlayStation 5 Digital Edition console. From there, head over to Settings > Accessories > PlayStation VR2 > Set Play Area.

When setting up the Play Area, make sure you manually edit the space so that it is at least several feet away from a wall, television set and other solid objects. This is to ensure that, even if you punch the PlayStation VR2 Sense controllers through the virtual wall, you most likely be hitting air instead of anything solid.

3. You can also set the Boundary Display Sensitivity setting to High, which will make the detection more sensitive to your proximity. As a result, the game should end up pausing and the PS VR2 headset will automatically go into its “View Surroundings” mode where you can see where you are in the real world.

You can find this setting by pressing the PS button, selecting Quick Settings and then selecting Other Settings. Alternatively, you can go to the home screen of your PS5, select Settings, select Accessories and then select PlayStation VR2.

From the PlayStation VR2 menu, you need to select Boundary Display Sensitivity and then set it to High. Once you do, the out of bounds warning should appear a lot sooner.

4. Of course, it is very important that you always wear the wrist strap that is attached to both the left and right PlayStation VR2 Sense controllers

Otherwise, the motion controller can end up slipping out of your hands and either fall to the floor or be sent flying into a solid objects.

How to mute the PlayStation VR2 microphone

The PlayStation VR 2 features a built-in microphone. You can check out this step-by-step tutorial to see how you can mute this mic if you don’t want other players to hear you in voice chat.

How to mute the PS VR2 mic from the Control Center

By default, you need to use the Control Center in order to mute the PlayStation VR 2 microphone. In order to do so, you need to take the following steps:

1. While wearing the virtual reality headset, press the PS button in either the left or right PlayStation VR2 Sense controllers.

2. In the Control Center menu, select the Mic icon located at the bottom menu.

3. From the pop-up menu, you then need to make sure that the Mute option is enabled.

How to add the mute button to PlayStation VR2

If you would like to add the mute button to the PlayStation VR2, then you need to change the functionality of the Function Button. For the uninformed, this is the button is located at the bottom right-hand side of the virtual reality headset. By default, this button is set to View Surroundings, which allows you to see through the headset and into the real world in black and white.

You can change the Function button to mute the microphone on the VR headset instead by doing the following:

1. To start off, you need to head over to the PlayStation VR2 menu.

You can get there by pressing the PS button to open the Control Center. From there, select Quick Settings and then Other Settings.

Alternatively, you can go back to the home screen of your PlayStation 5 or PlayStation 5 Digital Edition system. Afterwards, go to Settings > Accessories > PlayStation VR2.

2. In this menu, you need to select Function Button Assignment from the VR Headset section.

3. From the Function Button Assignment menu, make sure that Mute Microphone is selected.

4. When you press the Function button on the PlayStation VR2, you should now be able to mute the virtual reality headset’s microphone.

5. To use the see through mode with the Function button set to Mute Microphone, you need to press the PS button to open the Control Center. From there, select the Quick Settings card. Finally, select View Surroundings.

How to prevent smashing your TV when playing PS VR2

If you aren’t careful, you could easily damage your expensive television set when playing the PlayStation VR2. To see how you can prevent this accident from happening, you can take a look at this guide from Seeking Tech.

1. For the first step, we suggest that you play as few away from your television set as possible. The PS VR2 comes with a 14.7-foot (or 4.5 meter) long cable, so you should have plenty of length to move yourself back.

Furthermore, you only need 6.6 square foot (or 2 square meter) of free space if you want to take advantage of the room scale play style. For the standing and sitting play styles, you need even less room. So, you should have plenty of leeway to work with.

2. If possible, you can also try playing from the aforementioned standing or sitting position.

The room scale play style offers more movement, which will most likely lead to more accidents as you need to move around in the room.

3. If you can only play in room scale, then we recommend that you set your play area to as far away from your television set as possible.

To do so, you need to press the PS button and then select Quick Settings > Set Play Area.

Alternatively, you can go to the home screen of your PlayStation 5 or PlayStation 5 Digital Edition console and then select Settings > Accessories > PlayStation VR2 > Set Play Area.

4. You can also set the Boundary Display Sensitivity to High. By doing so, the virtual reality headset will warn you sooner as you approach the border of the play area.

You can find this setting by pressing the PS button, selecting Quick Settings and then selecting Other Settings.

You can also get to the same menu from the home screen of your PS5 by heading over to Settings > Accessories > PlayStation VR2.

5. You can also use a small carpet, flat cardboard boxes and other objects that you can stand on. By doing so, you should be able to easily tell when you step out of your play area.

6. You do not need to face your television set when playing in VR. Therefore, you can try facing the other way so that you don’t accidentally punch the screen.

Once you re-position yourself, press the hold the Options button on the controller to re-center yourself in the VR game you are currently playing.

7. After you have gone through the initial setup process, you actually don’t need to connect your PlayStation 5 to a television set at all. Thus, you can try playing PlayStation VR2 in another area if you are afraid of breaking your TV.

8. Don’t be afraid to pause the game to re-situate yourself in the real world if you feel that you have no idea of your current position.

In order to do so, press the Function button on the PlayStation VR2 headset, which should activate the see-through mode by default. Afterwards, make sure that your surrounds are safe and then press the Function button to return to the game. Finally, press and hold the Options button to re-center the in-game camera if necessary.

What to do if playing PS VR2 while sitting down is not working

While you can play PlayStation VR2 while sitting down, many players have found that they are constantly hitting against the boundary. So, if the seating position does not appear to be working correctly with this virtual reality headset, then you can take a look at this troubleshooting article from Seeking Tech.

1. For the first step, you can try adjusting the Boundary Display Sensitivity setting from the PlayStation VR2 menu.

To go to the PlayStation VR2 menu, make sure that you are wearing the headset and then head to your console’s Setting menu; from there, you need to select Accessories > PlayStation VR2. Alternatively, you can also press the PS button, select the Quick Settings card and then select Other Settings.

In the PlayStation VR2 menu, select Boundary Display Sensitivity and then set this setting to Low.

2. If your head and/or arms are still hitting the boundary, then you can try making the game you are currently playing think that you are using the standing position when you are actually sitting down. In order to do so, you can do the following:

  • In the in-game menu, change the VR play style to standing.
  • Sit down if you haven’t done so already.
  • Make sure you are staring straight ahead.
  • Press and hold the Options button located on the DualSense or the Right PlayStation VR2 Sense controller to reset re-center the in-game camera.

By making the game think that you are standing up when you are actually sitting down, you should be able to have more play area to work with.

3. If the boundary still feels too cramped when you are playing from a seated position, then you can try expanding the play area by doing the following:

To start off, press the PS button, select the Quick Settings card and then select Set Play Area. You can also go to the Settings menu of your PS5 and then select Accessories > PlayStation VR2 > Set Play Area.

Next, make sure that you have enough play area space around your seat.

Keep in mind that the play area only applies to the standing and room scale positions. Therefore, you need to select the standing play style in order for the expanded play area to apply. You can then sit down and re-center the in-game camera.

4. There is a good chance that Sony will fix this issue as it is a common complaint among players. Therefore, you should make sure that your PlayStation 5 and PlayStation VR2 have been updated to the latest firmware releases.

How to fix PlayStation VR2 ‘too many USB devices connected’ error

When you plug in the PlayStation VR2 into your PlayStation 5 or PlayStation 5 Digital Edition console, you may end up seeing the following error message appear on the top right side of the screen:

  • “Too many USB devices connected.”

To see how you can potentially fix this with the virtual reality headset, you can take a look at this troubleshooting article from Seeking Tech.

1. To start off, make sure you unplug any other devices you have connected to your PS5 console if you haven’t done so already.

2. You should also make sure that your PS VR2 headset is connected directly to the USB-C port of the system.

A USB extension cable or hub may end up causing connection issues.

3. If the USB connection appears to be fine, then the next step you can take is to clear the system cache and rebuilding the database by doing the following:

  • You first need to completely turn off your PlayStation 5 or PlayStation 5 Digital Edition console.
  • Next, you need to press and hold the power button for around 7 seconds. You should hear a beeping noise initially and then a second beep around 7 seconds later.
  • You should see a screen appear asking you to plug the DualSense in to one of the USB-A ports of your PS5 and then press the PS button on the controller. So, make sure you do so.
  • You should now be in the Safe Mode menu of your console. Here, you need to select “Clear Cache and Rebuild Database.”
  • You can then select the “Clear System Software Cache” and “Rebuild Database” options.

4. Moreover, you can try resetting PlayStation VR2 controllers as well. To find out how to do so, you can follow the steps laid out in this PSVR 2 Sense resetting guide.

5. Even if you managed to get the virtual reality headset to work with any of the aforementioned steps, the solution will most likely end up being a temporary fix.

So, if you are still seeing constantly getting the “too many USB devices connected” warning, then it is very likely that you have defective hardware.

In this case, you need to contact PlayStation Support, or the third-party retailer where you got the VR headset from, in order to exchange the defective product for a new one.

6. If you are still getting the error even with using a brand-new headset, then the problem may be related to the USB-C port on your PlayStation 5. Therefore, you may want to consider getting the port checked out to see if it is defective.

Keep in mind that, even if the USB-C port of your PS5 works for other products, such as recharging another device, it may still be defective when it comes to being used to transfer the data needed to play on the PlayStation VR2.

How to download the Moss and Moss: Book II Bundle for PS VR2

While Moss and Moss: Book II does not offer any upgrade paths from the original PlayStation VR1 versions, you are still able to purchase the PlayStation VR2 versions of both games together for a discount. To find out how to do so, you can take a look at this tutorial from Seeking Tech.

1. For the first step, turn on your PlayStation 5 or PlayStation 5 Digital Edition system if you haven’t done so already.

2. You should be in the home screen.

If you aren’t, then you can bring up the home menu by pressing and holding the PS button located on your controller. You can also press the PS button and then select the home icon from the quick menu.

3. Next, select the blue shopping icon with the PS logo from the home menu in order to open the PlayStation Store App.

4. In the PlayStation Store App, press Triangle button on the controller to move the cursor over to the Search icon and then the X button to select it.

5. In the next screen, select the “Search for games, add-ons, and apps” bar.

6. Afterwards, you need to input the term “Moss” and then press the R2 button.

7. In the search results page, select the PS5 version of Moss: Book II.

8. On the product page for the PS5 version of Moss: Book II, select the three dots icon.

9. In the pop-up window, you then need to select Moss and Moss: Book II Bundle.

10. You should be brought over to the Moss and Moss: Book II Bundle. The price listed here should be less than the combined prices of the two games if you purchase them separately.

11. To start the checkout process, select the price from the product page of the Moss and Moss: Book II Bundle.

12. Once you have made your payments, you should be taken to a download screen where you can download and install the two virtual reality games.

13. After the installation has been completed, you should be able to start playing Moss and Moss: Book II with your PlayStation VR2 headset.

How to upgrade PlayStation VR1 games to PlayStation VR2

A few games that were released on the original PlayStation VR headset have been ported over to the PlayStation VR 2. Some of these releases can be upgraded, either at a discounted price or completely free, if you own the original.

To see how you can upgrade a PSVR 1 game to the PSVR 2, you can take a look at this tutorial from Seeking Tech.

1. If you own a physical copy of a PlayStation VR 1 game that can be upgraded to the PlayStation VR 2, then you need to insert the disc into your PlayStation 5 console.

Keep in mind that it isn’t possible to upgrade from a physical PSVR1 game if you have the PlayStation 5 Digital Edition as that console does not have a disc drive.

If you are upgrading from a digital copy, then you should make sure that you are logged into the same PlayStation Network account that you used to purchase the PSVR 1 game.

2. Once you are ready, head over to the home screen. If you aren’t there already, then you can press and hold the PS button on the DualSense for around 1 second to open it.

3. From the home screen, head over to the PlayStation Store app by selecting the blue shopping bag icon with the white PS logo.

4. Inside the PlayStation Store, you should be in the Latest, Collections or Deals tab.

You can change tabs with the L1 and R1 buttons.

5. In the Latest, Collections or Deals tab, scroll all the way down to the See More section.

6. From there, you should be able to find and select PS VR2.

7. You should now be in the PlayStation VR2 menu, which shows a list of games that can be played on the virtual reality headset.

The default listing can be somewhat random. If you want to sort the list, then you need to select the Sort and Filter option, which is the icon that has an arrow with three horizontal lines located to the left.

In the Sort and Filter menu, you can then select the Sort By option.

Finally, we recommend selecting Name (A to Z) so that you can view the list in alphabetical order.

8. Browse through the PlayStation VR2 menu.

Any upgradeable PSVR 1games you previously bought digitally on the same PlayStation Network account, or the PSVR 1 game that you have inserted into the disc drive of your PlayStation 5, should show feature a white “PS5 Upgrade” logo located on the bottom left side of game’s icon.

You should also see the upgrade price on the bottom right side the game’s icon.

9. If you are interested in upgrading, then you need to select the upgradeable game from the PlayStation VR2 menu.

10. On the game’s product page, you then need to select its price if applicable. You then need to go through the checkout process to buy the upgrade.

If the upgrade is free, then you should be able to download it from the product page without having to pay.

11. You should now be able to play the upgrade game on your PlayStation VR2 headset.

If you are upgrading from a physical PSVR 1 game, then you need to have the original disc inserted in your PS5 disc drive in order to play the upgraded PSVR 2 version.

How to find PlayStation VR2 game deals on the PlayStation Store

PlayStation 5 games are constantly on sale in the PlayStation Store. Some of these titles support the PlayStation VR 2 headset. To see how you can find PSVR 2 game deals, you can take a look at this tutorial from Seeking Tech.

1. To begin, make sure you are on the home screen of your PlayStation 5 or PlayStation 5 Digital Edition console. This is where you can select which game to open and play.

If you are doing something else at this moment, then you can head over to the home screen quickly by pressing and holding the PS logo button on the controller for around 1 second. As an alternate method, you can quick press the PS button and then select the Home icon located at the bottom menu to return there.

2. In the home screen, select the blue shopping bag icon to head straight to the PlayStation Store.

3. From the front page of the PlayStation Store, you need to switch over to the Deals tab.

In order to change tabs in this shop, you can use the L1 and R1 buttons on the controller.

4. After getting to the Deals tab of the PlayStation Store, scroll down until you get to the All Deals row.

5. From the All Deals row, scroll all the way to the right side and then select the View All option.

6. You should now be in the All Deals menu. Here, you need to select the Sort and Filter option. It is the icon that features three horizontal lines with a down-pointing arrow.

7. In the small Sort and Filter menu, select VR.

8. Next, you need to make sure that only the PS VR2 option is checked.

9. The Deals listing should now be filtered to show games that either require the PlayStation VR2 or support it optionally.

10. From the same Sort and Filter menu, you can also sort the Deals listing based on different criteria.

In order to do so, select the Sort By option from the Sort and Filter menu and then select the following sorting options:

  • Default
  • Best Selling
  • Most Downloaded
  • Name (A to Z)
  • Name (Z to A)
  • Release Date (Old to New)
  • Release Date (New to Old)
  • Price (Low to High)
  • Price (High to Low)

You can then go back to the Deals menu to view the sorted listing.