What to do if the PS VR2 screen keeps going black

If your PlayStation VR2 screen keeps going black, then you can check out this troubleshooting article from Seeking Tech to see how you can potentially fix this problem.

1. For the first step, you should make sure that the USB C cable of the virtual reality headset is securely connected on both ends.

On the PlayStation VR2, you need to pull the scope outwards to find the USB connection. It should have the Circle, Triangle, Square and X symbols printed on it.

If this connection is loose, then you can try pushing it inwards.

2. Using a USB-C extension cable may cause the screen to go blank.

So, if you are using one, then we recommend that you remove it and then connect the PS VR2 headset directly to the PlayStation 5 console.

3. You can also try removing any other devices you have connected to the USB ports of your PS5.

4. The screen of the PlayStation VR2 may be turning off due to the VR headset overheating.

To see how you can prevent the temperature of this device from getting too hot, you can take a look at this previous guide.

5. Make sure you have the latest firmware downloaded for your PS5 as a new update may fix your screen issue.

You can manually download an update by heading over to your console’s Settings menu and then selecting System > System Software > System Software Update and Settings > Update System Software > Update Using Internet.

6. If possible, try to test out your PlayStation VR2 headset on another PlayStation 5.

If the virtual reality headset works just fine on the other console, then there may be something wrong with the PS5. In this scenario, you will need to send the system in for repair.

If the screen is also going dark or turning off when it is connected to the other console, then you most likely need to send your PlayStation VR2 in for repair.

How to disable damage numbers in Exoprimal

When you attack your enemies in Exoprimal, you will see the amount of damage being done pop-up in numbers. If you find that this display effect to be a little bit distracting during the middle of combat, then you can take a look at this Seeking Tech guide to see how you are able to disable it.

1. Start off by opening the Options menu in the game.

You can do so by pressing the Options button if you are using a DualSense or DualShock 4 controller or Menu button if you are using an Xbox One or Xbox Series controller.

Keep in mind that the action in Exoprimal won’t pause when you open the in-game menu. So, you should make sure that you aren’t in the middle of combat when trying to disable the damage numbers.

2. After getting to the Settings menu, you need to navigate over to Display.

You are able to change sections with the L1 and R1 buttons if you are playing with a PlayStation pad or LB and RB buttons if you are playing with an Xbox pad.

3. Next, you should make sure you are viewing the HUD tab in the Display section.

You can change tabs with L2 and R2 on a PlayStation controller or LT and RT on an Xbox controller.

4. In the HUD tab, move the menu cursor over to Damage Value Display, which should show the following description:

Toggle damage value display settings.

5. Select the Hide option next to Damage Value Display in order to disable this visual feature.

6. Once you are done, exit out of the Settings menu and then return to your game.

The next time you attack an enemy, you should no longer see any damage numbers pop-up. As a result, you should get a cleaner image during combat sequences in Exoprimal.

How to turn off camera shake in Exoprimal

During certain actions in Exoprimal, the camera will shake. If this visual feature is giving you a migraine, making you feel nauseous and/or causing you to become too distracted, then you can check out this tutorial from Seeking Tech to see how you can reduce this motion or turn it off completely.

1. To start off, make sure you aren’t in the middle of combat as you can’t completely pause in this game.

2. Once you are in a safe zone, bring up the Options menu.

If you are playing the game with a PlayStation controller, then you can do so by pressing the Options button. If you are playing with the Xbox controller, then you need to press the Menu button.

3. Next, move the cursor with the left analog stick and then select Settings from the Options menu.

4. Once you get to the Settings menu, use the L1 and R1 buttons or LB and RB buttons to change section until you get to Display.

5. From the Display section, use the L2 and R2 buttons or LT and RT buttons to change tabs until you get to Accessibility.

6. After getting to the Accessibility tab, move the menu cursor over to Camera Shake. This setting should have the following description:

Adjust the strength of camera shake.

7. The Default option will show the strongest camera movements.

Use the left and right directional pad buttons, or select the left or right arrows with the menu cursor, to change Camera Shake to either Reduce or Off.

The Reduce option will reduce the camera shake effect. You may want to try this out first to see if you are more comfortable with the lesser movement.

The Off option will completely disable camera shake.

8. After making your choice, you can exit out of the Settings menu.

You should notice the camera shake changes once you return to your game.

How to disable the damage indicator in Exoprimal

When you take damage in Exoprimal, you should see red spikes occur on the top and bottom sides of the screen as well as arrows pointing out where the damage comes from.

If you find that this visual effect to be too distracting during combat, then you can take a look at this tutorial at Seeking Tech to see how you can change or disable it.

1. For the first step, you need to make your way towards the Settings menu.

To do so, you first need to open the Options menu, which can be done by pressing the Options button on the DualSense and DualSense 4 or the Menu button on the Xbox One or Xbox Series controller.

2. From the small pop-up Options menu, you then need to select Settings.

3. Inside of the Settings menu, use the L1 and R1 buttons on the PlayStation gamepad or the LB and RB buttons on the Xbox gamepad to change sections until you get to Display.

4. Once you get to the Display section, move the cursor with the left analog stick to Damage Indicator Display. This setting should show the following description:

Toggle damage indicator display when taking damage.

5. By default, the Damage Indicator Display setting is set to Display All. You will be able to use the arrows next to it to change to any of the following:

  • The Damage Only option will only show the red spikes appearing on the top and bottom when you take damage.
  • The Direction Only option will only show the arrows indicators when you take damage.
  • The Hide All option will not show any of the spike or arrow damage indicators.

6. Once you are done, you need to exit the Settings menu and then return to your game.

If you disable all of the damage indicators, then your screen should remain clean looking the next time you take damage in Exoprimal.

How to fix ‘server error has occurred’ issues in Exoprimal

When playing Exoprimal, you get kicked out of your gaming session with the following message popping up:

  • “A server error has occurred. Failed to communicate with the server. Returning to the title screen.”

To see how you can prevent these disconnections from happening in the game, you can take a look at this troubleshooting article from Seeking Tech.

Before we begin, it is important to note that Exoprimal requires a constant online connection. So, if you decide to suspend the game and/or put your system in rest/sleep mode, then you will eventually be logged out of the servers.

If you are playing this game on the Xbox Series X or Xbox Series S, then you will keep getting this error due to Quick Resume. The only way to avoid it is to manually exit out of the game before turning off your console or putting it in sleep mode.

In order to do so, press the Xbox button on the controller to open the Guide Menu, which is where you need to move the cursor over to Exoprimal. Afterwards, press the Menu button on the controller and then select Quit from the pop-up menu.

1. If you are seeing the “server error has occurred” messages outside of resuming a suspended session, then you should make sure that you don’t have any concurrent streams or downloads happening on the same network you are using to play Exoprimal online.

Otherwise, these will eat up your bandwidth and may, as a result, cause the servers to be disconnected.

2. You can also try power cycling your networking devices to see if you can get a faster and more stable internet.

In order to power cycle, turn off your modem, router and other electronics you are using for online connection. After waiting for at least 2 minutes, turn your networking devices back on again.

Once your internet connection has been re-established, try to play Exoprimal to see if you are still seeing disconnects.

3. If possible, try to switch over to a wired Ethernet connection as it is faster and more stable than using Wi-Fi.

If you are stuck with wireless internet, then you should make sure that there aren’t any physical objects that may be weakening the Wi-Fi signal. Other wireless devices may also hinder your wireless internet as well.

4. The disconnects may occur due to server problems as well. To check for sure, you can visit the official Exoprimal Twitter page to see if there are any announcements with the game servers.

If there are, then you should wait until the issues get resolved before trying to play online again.

How to change Exoprimal subtitle size and other settings

By default, Exoprimal have subtitles enabled. To see how you can change the way these texts are displayed in the game, you can take a look at this tutorial from Seeking Tech.

1. For the first step, you need to open the in-game Options menu, which can be done by pressing the Menu button on a PlayStation controller or Options button on an Xbox controller.

Keep in mind that the game does not pause when you are using the menus. Therefore, you should make sure that you are safe from any enemy attacks beforehand.

2. Inside of Settings, you should already be in the Gameplay tab of the General section.

If you aren’t, then you can change to the General section by using the L1 and R1 buttons on PlayStation or LB and RB buttons on Xbox.

Once you are in the General section, you can use the L2 and R2 buttons on PlayStation or LT and RT buttons on Xbox to change over to the Gameplay tab.

3. In the Gameplay tab, use the right analog stick to scroll down to Subtitles.

4. From there, you can choose what type of subtitles to show on the screen with the In-Game Subtitle Display setting.

5. You can also choose to enable or disable subtitles for menus and cut scenes via the Menu/Story Subtitle Display setting.

6. Moreover, you also select whether or not to add the speaker’s name to the subtitles with the Speaker Name Display setting.

If you do turn this on, then you can also change the color of the name display via the Speaker Name Color setting located at the bottom of the menu.

7. From the same screen, you can use the Subtitle Size setting to make the texts appear smaller or bigger.

8. To make these texts more visible, you can add a background with the Subtitle Background setting and/or change the subtitle color via the Subtitle Color setting.

9. Once you are done with changing the subtitle settings, exit out of the Options menu and then return to your game.

You should see any edits you made right away in Exoprimal.

How to turn off vibrations in Exoprimal

By default, Exoprimal supports controller vibration if you are playing the game by using a compatible gamepad such as the DualShock 4, DualSense, Xbox One Controller or Xbox Series Controller.

If you find that the rumble to be too distracting or uncomfortable, then you can take a look at this Seeking Tech guide to see how you are able to disable this feature.

1. To start off, you need to head into the Options. Before doing so, make sure you aren’t doing anything important in Exoprimal as the game won’t pause when you are browsing through its menus.

To open the Options button, you need to press the Options button on the DualShock 4 and DualSense or Menu button on the Xbox One Controller and Xbox Series Controller.

2. Once you are in the Options menu, use the L2 and R2 buttons on the PlayStation controller or the LT or RT buttons on Xbox controller to make your way to the Controller section.

3. In the Controller section, make sure you are in the Controller Settings tab.

If you aren’t, then you can use the L1 and R1 buttons on the PlayStation pad or the RB and RT buttons on the Xbox pad to change tabs until you get there.

4. Next, use the right analog stick to scroll all the way down to the menu until you get to the Controller Vibration setting, which should show the following description:

  • Set controller vibration.

5. Make sure that the Controller Vibration setting is set to Off.

6. Exit out of the Options menu and then return to your game.

You should no longer notice any haptics when firing your weapons and doing any other actions.

How to fix ‘failed to communicate with the server’ issue in Exoprimal

When trying to log into Exoprimal, you may run into the following error notice:

  • “Failed to communicate with the server. Try again? Select End to return to the title screen.”

To see how you can fix this communication issue with this online-only title, you can check out this troubleshooting guide from Seeking Tech.

1. To start off, you can try selecting the Retry option on the notification to see if a subsequent attempt is successful.

2. You can also try restarting the game.

Keep in mind that the Xbox Series S and Xbox Series X console will put the game in Quick Resume. To restart these versions, you need to quit the game from the Xbox Guide menu and then re-open it again.

3. If resetting the game does not work, then you can try restarting your PC, PS4, PS5, Xbox One, Xbox One S, Xbox One X, Xbox Series S or Xbox Series X.

4. You may also want to power cycle your home networking devices.

In order to do so, turn off your router, modem and other electronics used for your internet connection. You should also shut down the PC or console you are using to play Exoprimal.

After waiting for several minutes, turn on your networking devices again. Once your home network is back online, power on your PC or console and then try to log in again.

5. A server issue may also be causing the “failed to communicate with the server.” Online connection errors can occur more frequently at launch when there are loads of players trying to log in and then play the game, potentially overloading the servers.

To check to see if there are server issues, you can take a look at the latest messages from the official Exoprimal Twitter account.

If there are connection issues, then you most likely need to wait until they are resolved on the developer’s end before you can properly connect to Exoprimal and play it again.

How to disable crossplay in Exoprimal

By default, Exoprimal supports crossplay. As a result, you will be able to match up with others that are playing on PC, PlayStation 4, PlayStation 5, Xbox One, Xbox One S, Xbox One X, Xbox Series S and Xbox Series X.

If you would like to be on an equal playing field, then you may want to consider disabling cross-platform play. To see how you can turn off this matchmaking feature, you can check out this step-by-step tutorial from Seeking Tech.

1. For the first step, you need to open the Options menu.

In order to do so, you need to press the Options button if you are using a DualSense and DualShock 4 controller and Menu button on the Xbox One or Xbox Series controller.

It is important to note that the game won’t pause while you are using the menus. So, you should make sure that you are in a safe area.

2. Next, you need to select Settings from the Options menu.

3. Once you get to Settings, you should be viewing the General section by default.

If you are in another section, then you can use the L1 and R1 buttons on PlayStation or LB and RB buttons on Xbox to navigate your way towards General.

4. From the General section in the Settings menu, make sure you are viewing the Network tab.

If not, you can change tabs with the L2 and R2 buttons on PlayStation or LT and RT buttons on Xbox.

5. After getting to the Network tab, you should see the Cross-Platform Play setting, which should be showing the following description:

Select which platform’s players can play with you. Choose “On” to play with players from other platforms, and “Off” to only play with players on the platform you are using.

6. To disable cross play, make sure the Cross-Platform Play setting is set to Off and then exit the Settings menu.

You should no longer be matched with players from other platforms when playing multiplayer in Exoprimal.

If you are playing on PlayStation, then you should only be matched with other PS4 and PS5 players.

If you are playing on Xbox, then your match making will be limited to other Xbox One, Xbox One S, Xbox One X, Xbox Series S and Xbox Series X players.

PC players will only be able to play with each other when cross-network play is disabled.

How to fix ‘no Capcom ID linked’ issue in Exoprimal

Exoprimal requires that you log into your Capcom ID account in order to start playing. When trying to sign in, you may end up seeing the following error message:

  • “No Capcom ID linked.”

To see how you can fix this sign in issue for this multiplayer game, you can check out this troubleshooting article from Seeking Tech.

1. For the first step, you should double check which account is linked to your Capcom ID.

In order to do so, you need to visit the MyPage section of the official Capcom ID website, which you can find in this link. From there, make sure you are signed into your Capcom account. Afterwards, scroll down to Platform Account Information section to see what PlayStation Network, Xbox Live or Steam accounts you have linked.

External account links section from the official Capcom ID website

If it doesn’t match the platform account you are currently using to play Exoprimal, then you can try switching over to the Capcom ID that was used to previously linked to your PSN, Xbox Live or Steam account. You may need to contact Capcom directly if you forgot your previous Capcom ID.

Unfortunately, the link between the Capcom and platform accounts are permanent. Therefore, you won’t be able to use your PSN, Xbox Live or Steam with another Capcom ID.

2. If the aforementioned MyPage showed that you haven’t linked your platform account, then you should select the Link option and then follow the on-screen instructions to complete the linkage. Afterwards, try logging in again in Exoprimal.

3. If you are still getting the “no Capcom ID linked” error, then you can try restarting the game as well as your console in order to reset the server connection.

To close the game on the Xbox Series S or Xbox Series S, then you first need to press the Xbox logo button on the controller. Afterwards, move the menu cursor in the Guide menu to the Exoprimal game icon and then press the Menu button on the controller. Finally, select the Quit option.

4. There is also a possibility that there be a current issue with the game servers that are preventing players from linking and/or logging into the online-only game.

In this case, there is not much you can do other than to wait until the server-side problems are fixed by the development team at Capcom.

To keep updated with any server issues in this game, we recommend that you check out the official Exoprimal Twitter page.