Kevin Chen, Author at Seeking Tech

How to fix Street Fighter 6 screen tearing issues on consoles

When playing Street Fighter 6, you may notice that part of the screen will start to tear. This is mainly due to the lack of a consistent frame rate. You can check out this guide at Seeking Tech to see how you can fix these graphical issues on the PlayStation 4, PlayStation 4 Pro PlayStation 5, PlayStation 5 Digital Edition, Xbox Series S and Xbox Series X consoles.

1. Based on our experience, screen tearing is really noticeable when you enable the Input Delay Reduction setting due to the lack of VSync. So, if you don’t mind the added input lag, then you can try disabling this feature.

In order to do so, you need to take the following steps:

To start off, you need to head over to the Options menu. You can do so in the Mode Select screen by pressing the Options/Menu button to open the Multi Menu and then select Options. Alternatively, you can select Options from the Pause Menu.
In the Options screen, use the L1/R1 or LB/RB buttons to change over to the Graphics tab.
After arriving at the Graphics tab, select Input Delay Reduction to set it from On to Off.

In the Confirmation screen, select the Yes option. The screen may go blank for a few seconds afterwards to apply the change.

2. If you are playing SF6 on the PS5, Xbox Series S or Xbox Series X, then you can keep the Input Delay Reduction setting enabled while also being able to remove the screen tearing problem. In order to do so, you will need a television set or gaming monitor that supports Variable Refresh Rate.

If you do, then you need to take the following steps:

Enable VRR support in the system menus of your TV or monitor.
On your PlayStation 5, open the Settings menu and then move your way towards Screen and Video > Video Output > VRR. Afterwards, set the VRR setting to Automatic.

On the Series X or Series S, open the Settings menu of the console and then go towards General > TV & display options > Video modes. From this screen, make sure that the “Allow Variable Refresh Rate” setting is selected.

VRR should help when it comes to small frame rate drops as it matches the screen’s refresh rate to the frame rate of Street Fighter 6.

With the PlayStation 5, the VRR range is 48 fps to 120 fps. The range is slightly wider on the Xbox Series consoles at 40 fps to 120 fps. Unfortunately, the PlayStation 4 and PlayStation 4 Pro do not support Variable Refresh Rate.

How to reduce Street Fighter 6 input lag on consoles

by Kevin Chen

You may notice that there is a bit of input lag when playing Street Fighter 6 on your PlayStation 4, PlayStation 4 Pro, PlayStation 5, PlayStation 5 Digital Edition, Xbox Series S or Xbox Series X console.

To see how you can reduce the latency in the sixth mainline installment of the iconic fighting series, you can take a look at this troubleshooting guide from Seeking Tech.

1. To start off, make sure that your console is connected directly to your television screen or monitor as the use of HDMI splitters and/or pass-through devices could end up adding extra input delay.

2. If you are playing this fighting game on a TV, then make sure you are doing so in Game Mode, Game Optimizer Mode or a similar picture settings. These modes are designed for playing videogames as they provide the lowest input lag possible.

Therefore, try to look for a way to change these settings in the system menus of your TV.

3. While you are looking at the system menus of your TV, we recommend that you turn off any settings that require A.I. and other extra processing as these may add to the latency. These could include upscaling, interpolation and auto HDR.

4. If your television set supports Variable Refresh Rate, make sure you enable it from the Settings menu.

On your PlayStation 5, you can then head over to the console’s Settings menu and then select Screen and Video > Video Output > VRR > Automatic. Unfortunately, the PlayStation 4 or PlayStation 4 Pro does not support VRR.

For the Xbox Series S and Xbox Series X, you need to open the system’s Settings menu and then select General > TV & display options > Video modes. From that menu, make sure that the “Allow Variable refresh rate” setting is enabled.

5. If you are playing Street Fighter VI using a wireless gamepad, then that communication method may add latency.

Therefore, you can try plugging in the controller to the console. The Xbox Series S and Xbox Series X should automatically switch over to using the wired communication method.

For the PlayStation 4 or PlayStation 4 Pro, you need to go to Settings > Devices > Controllers > Communication Method and then select Use USB Cable.

On the PlayStation 5 console, you need to head over to Settings > Accessories > Controller (General) > Communication Method and then select Use USB Cable.

6. Street Fighter 6 also comes with an input lag reduction setting. You can find it by opening the Options menu and then switch over to the Graphics tab.

From there, set the Input Delay Reduction setting to On and then select Yes when the game asked if you want to continue as the screen will go blank for a few seconds.

7. The aforementioned Input Delay Reduction setting will work better if you have a television screen or monitor that supports 120 Hz.

If you do, then you need to go to the Settings menu of your PS5 and then select Screen and Video > Video Output > 120 Hz Output. Afterwards, make sure that set 120 Hz Output to Automatic.

On the Xbox Series S and Xbox Series X, open the Settings menu of your console and then navigate towards General > TV & display options > Refresh rate. From the drop-down menu, select 120 Hz.

How to fix missing Street Fighter 6 Deluxe and Ultimate Edition content issues on PS5

by Kevin Chen

If you purchased the PlayStation 5 version of Street Fighter 6 Deluxe Edition or Street Fighter 6 Ultimate Edition, then you may not have received the extra contents that came with these premium versions. To see how you can fix this missing DLC issue, you can take a look at this troubleshooting guide from Seeking Tech.

1. Before we start, it is important to note that a lot of the extras include with the Deluxe Edition or Ultimate Edition won’t be available during the initial launch period.

For the uninformed, the Street Fighter VI Deluxe Edition comes with the Year 1 Character Pass, which includes four characters (Rashid, A.K.I., Ed and Akuma) and their costume color variations.

The Year 1 Ultimate Pass comes with two additional stages along with more costume customizations for the four DLC characters.

The aforementioned downloadable content will be released over the course of the first year after the initial launch of the game.

The only bonuses you should get right away during the launch of this fighting game are Drive Tickets.

To learn more about the differences between the SF6 Year 1 Character Pass and Year 1 Ultimate Pass, you can check out our comparison article.

2. If you aren’t able to unlock the Deluxe Edition or Ultimate Edition content you are supposed to get, then you can try restarting your PS5.

You can do so by pressing the PS button and then select the Power option located at the bottom of the Control Center quick menu. In the pop-up window, you can then select the Restart PS5 option.

Afterwards, open Street Fighter 6 to see if the bonuses show up.

3. If restarting your PlayStation 5 does not work, then you can try restoring the licenses of your PlayStation Network account by doing the following:

Go to the Settings menu of your console.
From there, you need to select Users and Accounts.
Inside the Users and Accounts sub-menu, select Other on the left column and then Restore Licenses on the right side.
On the Restore Licenses screen, select Restore.
After the restoration has been completed, open Street Fighter 6 to see if you are able to get your Deluxe Edition or Ultimate Edition extras to show up.

4. You can also try searching the PlayStation Store App on your PlayStation 5 for the Deluxe Edition or Ultimate Edition contents. Afterwards, try to download the extras and then immediately cancel it. By doing so, you may be able to get the bonuses to show up in Street Fighter 6.

5. Moreover, you can try using the PlayStation App or vising the official PlayStation Store website to see if you able to get the Deluxe Edition or Ultimate Edition contents from there.

6. If you are still having problems trying to unlock your bonuses then we suggest contacting the customer support team at either PlayStation or Capcom. They should have a record of your purchase and, therefore, be able to provide direct support for your problems with redeeming your rewards.

How to play Diablo 4 without PlayStation Plus or Xbox Live Gold

by Kevin Chen

For the uninformed, it has been discovered that you are able to play Diablo IV with a PlayStation Plus or Xbox Live Gold subscription after some initial confusion. To find out how to do so, you can take a look at this guide from Seeking Tech.

What can you do in Diablo 4 without PlayStation Plus or Xbox Live Gold?

If you decide not to subscribe to PlayStation Plus or Xbox Live Gold, you can still play through the entirety of the game by yourself as a single player or with two player via local couch co-op. You will also be able to see other players in the game.

Since Diablo 4 is an online only game, you still have to stayed logged into the game’s online server in order to keep playing. If you go offline, then you won’t be able to play at all until you are signed in again.

What can’t you do in Diablo IV without PS+ or Xbox Live Gold?

Without a PlayStation Plus or Xbox Live Gold subscription, you won’t be able to join or create clans, form parties, online co-op, partake in player versus player battles, trade with another player as well as do other multiplayer activities.

If you want to participate in online activities, then you will need to subscribe to PlayStation Plus Essential, PlayStation Plus Extra, PlayStation Plus Deluxe or PlayStation Plus Premium on the PlayStation 4, PlayStation 4 Pro, PlayStation 5 or PlayStation 5 Digital Edition console.

If you have the Xbox version, then you have to subscribe to Xbox Live Gold or Xbox Live Game Pass Ultimate on the Xbox One, Xbox One S, Xbox One X, Xbox Series S or Xbox Series X.

How to play Diablo 4 without PlayStation Plus or Xbox Live Gold

In order to play Diablo IV without a PlayStation Plus or Xbox Live Gold subscription, boot up the game and then try to sign in.

You may see a message asking you to subscribe to PS Plus or Xbox Live Gold. Here, you need to select cancel to avoid buying a sub.

Afterwards, you may get another notification that shows the limitations of playing this game without Plus or Gold. You should then be able to continue to sign into your Battle.net account and load your save file without any issues.

Along with the PlayStation and Xbox consoles, Diablo 4 was also released for the PC platform. You do not need a subscription of any kind to gain access to the multiplayer features if you have the computer version of this action role-playing game.

How to fix Diablo 4 ‘can’t use this content’ error on PS5

by Kevin Chen

When playing Diablo 4 on your PlayStation 5 or PlayStation 5 Digital Edition console, you may end up seeing the following error message:

“Can’t use this content. Can’t connect to the server to verify your license. Wait for a while, and then try again.”

To see how you can fix this specific licensing problem, you can take a look at this troubleshooting article from Seeking Tech.

1. For the first step, you should make sure that your Blizzard.net account is linked to the PlayStation Network account you used to purchase the game.

You can find out connected accounts on the Battle.net Connected Account page.

It is important to note that you aren’t able to game share Diablo 4 during the Early Access period, which ends on June 6, 2023. After that date, you should be able to game share Diablo 4 with another account on a different PlayStation 4, PlayStation 4 Pro, PlayStation 5 or PlayStation 5 Digital Edition console.

2. If you are sure that you are using the correct PlayStation Network and Blizzard.net account, then you check if you have Console Sharing enabled. You can do so by taking the following steps:

Press and hold the PS button on the DualSense to bring up the home screen of the PS5.
From there, select the gear icon that can be found on the top right side of the screen.
Inside the Settings menu, you first need to select Users and Accounts.
On the left side of the Users and Accounts. Menu, select Other.
You then need to select Console Sharing and Offline Play on the right side of the same screen.
If the Console Sharing and Offline Play screen shows that this feature is currently disabled, then you can try enabling it.

3. You can also try restoring your game licenses. In order to do so, go back to the Settings menu of your PS5. From there, select Users and Accounts > Other > Restore Licenses > Restore.

4. There is a possibility that you the Diablo 4 authentication servers are currently down or suffering from other issues. This can be common when there are a lot of players trying to log into the game.

To see if there are currently any problems with the servers, we recommend that you follow the Blizzard Entertainment North America Customer Support Twitter page.

If the “‘can’t use this content” issue is related to the authentication system, then you won’t be able to play Diablo IV until the servers get fixed by the development team.

What to do if you are stuck in the Diablo 4 ‘queued for game’ screen

by Kevin Chen

When trying to log into your Battle.net account for Diablo 4, you may notice that it will stay stuck at the “Queued for game – Start game pending …” screen. To see how you can get potentially get past this menu and then load into your save file, you can take a look at this troubleshooting article from Seeking Tech.

1. For the first step, you can try selecting the Cancel option and then try to log in again.

2. If you the game still freezes up at the “Queued for game – Start game pending …” screen, then you can try restarting your game.

If you are playing Diablo 4 on your Xbox Series X or Xbox Series S, then you should make sure you remove it from the Quick Resume queue. Otherwise, you won’t be able to restart. In order to do so, press the Xbox logo button on the controller and then move the cursor over to the Diablo 4 icon. From there, press the Menu button on the controller and then select Quit.

3. You can also power cycle your home network devices.

In order to do so, turn off your game console. Afterwards, turn off or unplug your modem, router and other networking devices. After waiting for a few minutes, turn your modem, router and other networking devices back on again.

Once your home internet has gone back online, turn on your game console, open Diablo 4 and then try to sign into your account.

4. If you haven’t done so already, make sure you have the latest patch installed for the game as the new update may fix the “Queued for game” infinite loading error.

5. There is also a possibility that there are currently some issues with the online servers of the game. Keep in mind that the latest title from the Diablo series requires an online connection even if you are playing it by yourself.

To see if there is a problem with the servers, we recommend that you follow the official Blizzard Entertainment North America Customer Support Twitter page.

If the servers are down and/or undergoing maintenance, then you have to wait until the development team fixes them before trying to sign into your account in Diablo 4.

What to do if you can’t download Diablo 4 Deluxe or Ultimate Edition on Xbox

by Kevin Chen

After making your purchase, you may not be able to download Diablo IV Deluxe Edition or Diablo IV Ultimate Edition on your Xbox One, Xbox One S, Xbox One S, Xbox Series S or Xbox Series X. Instead, you may get an error code saying that they are having trouble getting your stuff and that you should try again later.

You can check out this guide at Seeking Tech to see how you can get this game downloaded and installed.

Before we start, it is important to note that base download of Diablo 4 is the same regardless if you are getting the Standard, Deluxe or Ultimate Edition. The Deluxe Edition content or Ultimate Edition content should be unlocked once you are signed into your Battle.net account. Therefore, you shouldn’t be alarmed if Diablo IV isn’t labeled as the Deluxe or Ultimate Edition.

1. For the first potential solution, we recommend checking your game library. In order to do so, you can try taking the following steps:

Press the Xbox logo button on the controller.
In the quick menu, select “My games & apps.”
Afterwards, select “See all.”
In the Games section, check to see if Diablo 4 is already installed on your Xbox console.
If it is, move the cursor over to the game’s icon and then press the Menu button on your controller.
Next, you need to select “Manage game and add-ons.”
From the “Manage – Diablo IV” screen, select Updates.
If there is an update available, make sure you download and install the update.

2. If Diablo 4 isn’t already installed on your Xbox, then you can try going back to its product page of the game on the Microsoft Store App.

If you don’t see the option to download the game near the top, then we suggest that you scroll down until you get to the “In this bundle” row. From there, select Diablo IV.

Hopefully, you should be able to download the game from the next screen.

3. You can also go back to the aforementioned “My games & apps” screen and then select the “Full library” option. From the “Full library” switch over to the “Owned games” tab. Afterwards, see if you are able to find and download Diablo 4 from there.

4. Furthermore, you can try downloading the game from the Xbox App or Xbox Store website. You will need to sign into the same Xbox Live account you used to purchase the Deluxe or Ultimate Edition of Diablo IV.

How to find missing Diablo 4 Deluxe or Ultimate Edition content

by Kevin Chen

If you downloaded the Deluxe or Ultimate Edition of Diablo 4, you may have a hard time finding the extra content included with the more expensive version of this action role-playing game. To see how you can locate these DLC bonuses, you can take a look at this guide from Seeking Tech.

1. Before we begin, it is very important to note that the Deluxe and Ultimate Edition contents do not require a separate download. Instead, these are unlocked once you are signed into your Battle.net account in the game.

Therefore, you will end up download the standard version of Diablo IV as there isn’t a separate download for the more expensive releases.

2. It is also very important to note that you can’t share this bonus content with a different Battle.net account. Instead, these extras are tied to the account that was used to make the purchase.

3. Depending on where you are in the main campaign, you may not be able to access the in-game bonuses. For the uninformed, you will get the following extras based on the version you purchased:

Diablo IV Standard Edition:

Light Bearer Mount

Diablo IV Deluxe Edition:

Light Bearer Mount
Temptation Mount
Hellborn Carapace Mount Armor
Seasonal Battle Pass Unlock

Diablo IV Ultimate Edition:

Light Bearer Mount
Temptation Mount
Hellborn Carapace Mount Armor
Accelerated Seasonal Battle Pass Unlock
Wings of the Creator Emote

The Wings of the Creator Emote won’t be unlocked until you complete the prologue in Diablo 4. Afterwards, you should be able to find it in the action wheel, which you can access by pressing the up directional pad button if you are playing with a controller or by pressing the E eye if you are playing with a keyboard and mouse.

The Light Bearer Mount, Temptation Mount and Hellborn Carapace Mount Armor can only be unlocked after you gain the ability to ride a horse in the campaign. In order to do so, you have to get to the Act 4 in the story. Once you earn your first horse, go to a stable to find the Light Bearer Mount, Temptation Mount and/or Hellborn Carapace Mount Armor bonuses.

For the Season Pass Unlocks, you have to wait until Diablo 4 gets its first season of content before you can use these bonuses.

4. If your Deluxe or Ultimate Edition content is still missing after trying all of the aforementioned steps, then we suggest that you contact the Activision Blizzard Support team to take a look at your account and to get direct support.

How to fix Diablo 4 ‘none of your characters are eligible’ co-op error

by Kevin Chen

When playing Diablo 4 with another player through the local couch co-op feature, you may end up seeing an error saying that none of your characters are eligible. This warning may show up even if you are able to play with another player locally previously without any problems.

To see how you can potentially fix this issue with the cooperative mode in this action role-playing game, you can take a look at this troubleshooting article from Seeking Tech.

1. For the first step, you should make sure that both the first and second player have finished the prologue. If the second player only joined the game after the first player has completed the prologue, then you will need to do the following:

The first player needs to create a new character.
The second player should then join in with their existing character right away.
The first and second player should go on to start and then finish to prologue.
Restart Diablo 4.
This time, the first player should select their original character.
The second player should then join in and select their existing character.
Hopefully, you should no longer see any ineligibility errors once both players have cleared the prologue.

2. If you bought the Diablo IV Deluxe Edition or Diablo IV Ultimate Edition, then there are currently some issues with the licensing authorization system during the Early Access period that may be causing the co-op issues.

This is probably due to Activision Blizzard not allowing you to game share a copy of your game to another player during Early Access.

In this case, we recommend that you wait until June 6, 2023, which should be when the licensing restrictions should end and game sharing should start working as intended. Hopefully, the “none of your characters are eligible” issue in local co-op should be resolved on its own by that date as well.

3. You can also wait until the next hot fix or patch is deployed for Diablo 4. The update can either be done on the sever side or through a title update to the game’s files. Therefore, you should make sure that you have the latest version of this game installed on your gaming system.

Diablo IV can be played on PC, PlayStation 4, PlayStation 4 Pro, PlayStation 5, PlayStation 5 Digital Edition, Xbox One, Xbox One S, Xbox One X, Xbox Series S and Xbox Series X.

4. If you are still getting the “none of your characters are eligible” warning, then we suggest that you contact the Blizzard support team to get direct support.

How to fix Diablo 4 rubber banding, stuttering and lag issues on PS5

by Kevin Chen

When playing Diablo IV, you may notice that there are some networking connection issues such as rubber banding, stuttering in addition to some general lag. To see how you can potentially fix these problems with this action role-playing game, you can check out this troubleshooting article from Seeking Tech.

1. If you haven’t done so already, make sure you are connecting your PlayStation 5 or PlayStation 5 Digital Edition over a wired Ethernet cable. By doing so, you should get a faster and more stable connection that should lead to less problems when playing Diablo 4.

2. If you are limited to only a Wi-Fi connection, then you can try moving your PS5 closer to the Wi-Fi access point. You should also remove any physical objects that may be blocking the direct line of sight between the two.

Other wireless devices in the same vicinity may interfere with your console’s internet connection. Therefore, you can try turning off the other wireless electronics to see if the issues in the game go away.

3. Furthermore, avoid using your internet connection to stream or download at the same time when playing Diablo 4 as these activities may cause the rubberbanding, stutters and/or latency.

In these cases, try to pause or cancel the other internet connections as these could be taking up too much of your bandwidth.

4. If your internet appears to be fine enough to be playing the action RPG without any problems, then you can try restarting your game. By doing so, you will log out of the server and the log back in again. Hopefully, the new server connection should end up being more stable.

To restart your game on PS5, open the home screen by pressing and holding the PS button on the DualSense. From there, move the cursor over to the Diablo IV icon and then press the Options button on the controller. Next, select the Close Game option from the small pop-up window.

Finally, open the game again and then connect to the game server to see if you can get a smoother experience.

5. If you are playing online with others in co-op, then the internet connections of the other players may be causing the problems.

In this case, you can try telling your co-operative friends to follow the aforementioned steps in this guide to see if they can get a better internet connection in Diablo 4.

6. If you are still running into the rubber banding, jittering and/or lag errors, then there is not much else you can do but to wait until development team at Blizzard either fixes their servers or releases a patch for the game.

To manually download a patch for the action RPG on your PlayStation 5, go back to the home screen of your console. Once you get there, move the cursor over to the Diablo IV icon and then press the Options button. Finally, you need to select Check for Update from the small pop-up menu.