PS5

You can upgrade some PS4 games to the PS5 version if you insert the PS4 game disc into your PlayStation 5 or PlayStation 5 Digital Edition system. If your PS5 keeps installing the PS4 version even after you have upgraded, then you can check out this troubleshooting article to see how you can potentially fix your issue.

1. The first step you can take is to try restoring the game license on your PS5.

In order to do so, you can try taking the following steps:

• First off, head over to the home screen menu of your PS5. To get there, you can either press and hold the PS button on the DualSense controller or quick press the PS button and then select the home icon at the bottom of the screen.
• In the home press the triangle button to jump to the top right side, where you can then select the Settings icon.
• From the front Settings page, select Users and Account.
• Inside the Users and Accounts menu, you first need to select Other on the left column and then Restore Licenses.

2. Clearing the cache or rebuilding the database may also help with stopping your PlayStation 5 console from automatically installing the PS4 version of a game that has been upgraded.

To clear the system cache and/ore rebuild the system database, you need to boot up your system in safe mode. To find out how to do so, we recommend that you follow the steps laid out in this article.

3. The automatic PS4 installation issues following an upgrade were previously fixed by a firmware update in the past.

So, if you haven’t done so already, make sure that your PS5 console is up-to-date as a new update may fix your problem.

To manually check for a firmware update on your PlayStation 5 or PlayStation 5 Digital Edition, you can try doing the following:

• Enter Settings from the home screen of your console.
• In Settings, head to System.
• From the System menu, go to System Software on the left column and then select System Software Update and Settings.
• After heading over to the System Software Update and Settings menu, you then need to go to Update System Software.
• From the System Software Update menu, select your update option.

4. If you have extra space on the built-in PS5 solid state drive, then you may want to just let the PS4 game be fully installed on it until there is a new PlayStation 5 firmware available. This is because the lifespan of the SSD on your console will shorten based on the amount of data written, which occurs during installation.

If you don’t have room on the built-in solid state drive, then you can try moving the PS4 version to the M.2 expansion SSD or an external storage drive.

In order to move games from the console storage to another storage option, you need to take the following steps:

• Go to the Settings of your PS5.
• Select Storage from the Settings menu.
• On the left column of the Storage menu, select Console Storage.
• On the right side of the same screen, select Games and Apps.
• In the Games and Apps in Console Storage screen, select the PS4 game that you want to move over.
• Afterwards, select the Move option to start the transfer process.

If you have the PlayStation Plus Premium subscription, then you can play PS3 games via cloud streaming on your PlayStation 5 or PlayStation 5 Digital Edition system. These classic releases come with a digital manual, which can be very helpful if you want to look up the controls as well as learn about specific mechanics of the game.

To see how you can view the manual of a PlayStation 3 game you are streaming on your PS5, you can take a look at this tutorial from Seeking Tech.

1. To start off, turn on your console if you haven’t done so already.

2. Next, make sure you are signed into the same PlayStation Network account that is subscribed to PlayStation Plus Premium.

3. After signing in, you should be the home screen, which is where you can select which game or app to open.

If you aren’t in the home screen, then you can get there quickly by pressing and holding the PS button on your DualSense controller.

4. Next, select the PlayStation 3 game that you want to stream on your PlayStation 5 or PlayStation 5 Digital Edition console.

If the game isn’t showing up in the home screen, then you can take a look at this guide to see how you can find PS3 games on the PS5.

5. Once the connection has been established and the game has launched, press the PS button to bring up the quick menu.

6. In the quick menu, select the Now Streaming card that has the name of the current game you are playing.

7. In the expanded Now Streaming card, you then need to select Show/Hide PS3 Menu, which should bring you to the limited version of the retro XMB menu.

8. From the XMB menu, select Software Manual under the Game column.

9. With the digital manual opened, you can use the right digital pad button or move the left analog stick to the right in order to go to the next page.

If you want to go back to the previous page, you can either press the left directional pad button or move the left analog stick to the left.

If the text or image is too small for you to see, then you can press the square button to zoom closer. When zoomed in, you can then use the directional pad or left analog stick to move to other areas of the enlarged page.

10. Once you are done with looking at the digital manual, you can press the circle button to back out to the XMB menu.

11. To return to your game from the XMB menu, press the PS button to bring up the quick menu.

12. Next, you need to select the Now Streaming card.

13. Finally, select the Show/Hide PS3 Menu option in order to close the XMB menu and return to the game.

When streaming a PS3 game on your PlayStation 5 or PlayStation 5 Digital Edition console, you may experience lower than expected frame rate.

To see how you can potentially make the game run smoother, you can take a look at this troubleshooting article from Seeking Tech.

1. The first step we recommend taking is to check to see if your internet connection is suitable for streaming PS3 games.

In order to test it out, you need to do the following:

• From the home menu of your PS5 or PS5 Digital Edition, go to the PlayStation Plus App.
• After getting to the PS Plus App, navigate up and then all the way to the right where you need to select the More option (it should have an icon that features three dots).
• In the pop-up menu, select Bandwidth Test.
• After getting to the Bandwidth Test screen, you then need to select Start.

2. Even if you connection support PS3 streaming, it may not be fast enough to help with the frame rate problems.

For optimal performance, we recommend that you have a download and upload speed of at least 15 Mbps.

In order to do a speed test on your PlayStation 5 console, you need to take the following steps:

• From the home menu of your console, head into Settings.
• In the Settings screen, you need to select Network.
• After getting to the Network menu, select Connection Status in the left column.
• On the right side of the same screen, you then need to select Test Internet Connection.
• Once the test has been completed, you will be able to view your download and upload speed.

3. In order to get a faster and/or more stable internet connection, then you can try using a wired Ethernet connection if possible.

4. The PlayStation 5 and PlayStation 5 Digital Edition system supports 2.4 GHz and 5 GHz. Depending on how close your Wi-Fi router is to your console, one frequency may be better than the other.

Therefore, we recommend trying out both the 2.4 GHz and 5 GHz frequencies, if your router supports them, to see if you can get a better internet connection.

To see how you can switch between 2.4 GHz and 5 GHz on your PS5 console, you can check out this post.

5. Resetting the game on the remote PS3 console may also help fix any stuttering when streaming.

In order to reset without having to exit the stream, you can do the following:

• Press the PS button on the DualSense.
• In the quick menu, select the Now Stream card.
• Next, you need to select Show/Hide PS3 Menu.
• You then need to select Saved Data Utility.
• Select Yes to quit the game.
• Next, press the O button on the controller.
• Select Yes to return to the game.

6. It is important to note that the game you are streaming is running on a PlayStation 3. Video games from that generation tend to have lower frame rates.

Therefore, some titles may run choppier when compared to games that were released on the PlayStation 5.

With PlayStation Plus Premium subscription, you can play PlayStation 3 games via cloud streaming on your PlayStation 5 or PlayStation 5 Digital Edition console.

If you are experiencing a lot of input lag when you play these classic titles, then you can take a look at this troubleshooting article from Seeking Tech to see how you can reduce the delay.

1. To start off, make sure you meet the minimum internet connect speed requirement for streaming PlayStation 3 games.

To avoid a laggy experience, you need at least 5 Mbps for both downloads and uploads. In order to stream games at 1080p on your PS5, you will need at least 15 Mbps for both downloads and uploads.

To check the internet connection speed on your console, you need to take the following steps:

• Head into Settings from the home menu.
• In the Settings, menu, go to Network.
• From the Network menu, select Connection Status on the left side and then Test Internet Connection on the right side.
• Wait for the test to complete to see the download and upload speeds of your current internet connection when you are using your PlayStation 5 or PlayStation 5 Digital Edition console.

You can also check if your connection is fast enough to stream games by doing the following:

• Open the PS App from the home menu of your PlayStation 5.
• Inside the application, select the More option, which has the three dots icon located on the top right side.
• In the pop-up menu, select Bandwidth Test.
• From the Bandwidth Test menu, select Start.

2. If possible, we recommend using a wired Ethernet connection to connect your system to the internet as it should be faster and more reliable when compared to Wi-Fi.

3. The PS5 supports both the 2.4 GHz and 5 GHz Wi-Fi bands. If your router also supports both frequencies, then you might want to consider switch one for the other to see if you can get a better internet connection.

To see how you can do so, you can follow the steps that are laid out in this article.

4. Most recent television sets come with a game mode or similar sounding picture setting that is designed to reduce input latency when playing video games.

If you think your TV supports this feature, then you can look at its settings to enable it while playing your PlayStation 5.

5. You might also want to consider using the DualSense as a wired controller as doing so should reduce input lag.

If you are interested, then you can take the following steps:

• Go to Settings from the home menu of your PS5.
• In Settings, scroll down and select Accessories.
• After getting to the Accessories menu, select Controllers on the left side and then Communication Method on the right side.
• Inside the Communication Method menu, you then need to select the Use USB Cable option.
• Afterwards, connect your DualSense to the PS5 console by using an USB cable.

6. If you are still experiencing lag, then you might want to try closing the stream and then opening it again to see if the delay is reduced.

To close a PS3 game you are currently playing, press the PS button to open the quick menu. Afterwards, you need to select the Now Streaming card and then close game.

7. It is important to note that there will always be more input lag when streaming a game when compared to playing it natively on hardware.

Furthermore, if the streaming servers are far away from your PlayStation 5, then the lag will be worse when compared to consoles that are closer.

With PlayStation Plus Premium, you can play a curated list of PlayStation 3 games on your PlayStation 5 via cloud streaming.

By using cloud storage, you can also bring your old save file over when streaming a PS3 game by downloading it to a remote console. To find out how to do so, you can take a look at this tutorial from Seeking Tech.

1. To begin, turn on your PS5 if you haven’t done so already.

2. Next, you should be in the home screen, which is the main menu that you get to once you select your PSN profile.

If you aren’t in the home screen, then you can get to it by pressing and holding the PS button on the DualSense controller.

3. You then need to launch a PlayStation 3 game from the home screen.

Keep in mind that you can only play streamable PS3 if you have a PlayStation Plus Premium subscription. If you have a PlayStation Plus Essential or PlayStation Plus Deluxe plan instead, then you can check out this guide to see how you can upgrade to Premium on your PS5.

If you don’t see a PlayStation 3 game in the home screen, then you can take a look at this article to see how you can find a PS3 title to stream on the PlayStation 5.

4. After opening a PS3 game, wait for remote PlayStation 3 system to launch the game. This may take a little bit of time.

5. Once you are actually playing the PS3 game via streaming, you need to press the PS button on your controller.

6. You should see the quick menu. Here, you need to select the Now Streaming card.

7. Next, you need to select the Show/Hide PS3 Menu option.

8. A limited version of the classic cross media bar (XMB) menu from the PlayStation 3 should now appear. In this screen, you need to select Saved Data Utility (PS3).

9. You should now see the following message:

“To perform this operation, you must quit the game. Do you want to quit the game now?”

Keep in mind that you will lose any unsaved progress by quitting the game. Therefore, you may want to consider saving first before choosing the Yes option.

10. After you exit the PS3 game, you then need to select Online Storage.

11. In the Online Storage section, you will see a list of save files you previously uploaded to the cloud. Here, you need to select the save file that you want to download on to the remote PS3 system.

12. Next, you need to select the Copy option.

Alternatively, you can select the Copy Multiple option if you want to download multiple save files to the remote console. After selecting multiple save files, you can then select OK to start the download process.

13. Once the transfer has been completed, the saved data should now appear in the aforementioned Saved Data Utility (PS3) menu of the remote PS3 console.

If you have the PlayStation Plus Deluxe or PlayStation Plus Premium plan, then you can download game trials on your PlayStation 5 or PlayStation 5 Digital Edition system.

To see how you can locate the trial versions of games, as well as download then, you can take a look at this article from Seeking Tech.

1. Turn on your console and then make sure you are signed into the PlayStation Network if you haven’t done so already.

2. In the home screen of your PS5, open the PlayStation Plus App.

3. Inside the PlayStation Plus application, make sure you are in the Latest tab.

4. From the Latest tab, you should find the Game Trials option in the “Explore” section, “All new PlayStation Plus benefits” section and “Explore PlayStation Plus benefits” section.

5. If you aren’t already in the PlayStation Plus Trials menu, then you need to select View Games in the next screen to get there.

6. After getting to the PlayStation Plus Trials menu, you will see a list of games that are offering trial versions.

You can sort this list by selecting the icon that looks like a down-pointing arrow with three horizontal lines. It should be located on the left side.

In the pop-up menu, you will be able to sort listing based on the following criteria:

• Default
• Name (A to Z)
• Name (Z to A)
• Release Date (Old to New)
• Release Date (New to Old)
• Recently Added to PS Plus

You can also filter out the results based on the following genres:

• Action
• Role Playing
• Adventure
• Driving/Racing
• Simulation
• Sport
• Unique
• Arcade
• Shooter
• Simulator
• Strategy

7. In order to download the trial version of a game, you first need to select the game from the PlayStation Plus Trials menu.

8. On the product page of the trial version, you will see the maximum number of hours you have to played the game before it gets cut off.

To download, select the Download Trial option.

9. Once you downloaded and installed the trial version, the timer will start when you open the game.

You will get the following notifications depending on how much time you have left to play the trial version:

• “You have 30 minutes remaining on your game trial.”
• “You have 15 minutes remaining on your game trial.”
• “You have 5 minutes remaining on your game trial.”

When you run out of time, you will be kicked out of the game. If you want to continue playing, then you need to buy the full game from the PlayStation Store or get a physical copy.

It is important to note that the saved data, trophy progress and any in-game purchases you made when playing the trial version will carry over to the full version of the same game.

The game trials list should be refreshed occasionally. So, you might want to check in on the PlayStation Plus Trials menu from time to time in order to see if there is anything new that may interest you.

If you subscribed to PlayStation Plus Essential, PlayStation Plus Extra, PlayStation Plus Deluxe or PlayStation Plus Premium, then you will have access to games without having to buy them.

You can take a look at this tutorial from Seeking Tech to see how you can check when a game will be leaving the service on your PlayStation 5 or PlayStation 5 Digital Edition system.

PlayStation Plus Games Categories

Before we start, it is important to note that there are four PlayStation Plus game categories:

• PlayStation Plus Collection
• Monthly Games
• Game Catalog
• Classics Catalog

The video games in the Monthly Games section will be removed from the service on the first Tuesday of every month. With that said, you can still play these titles as long as you previously added them to your library and stay subscribed to any of the PlayStation Plus plans.

The games from the PlayStation Plus Collection, Game Catalog and Classics Catalog categories have different expiration dates.

For the PlayStation Plus Collection, you can still play the games as long as they were previously added to your library and you remained a PlayStation Plus member. Once a game leaves the Game Catalog or Classics Catalog, however, then you won’t be able to play them even if you stay subscribed to PlayStation Plus.

To find out more details about the differences between the PlayStation Plus Collection, Monthly Games, Game Catalog and Classics Catalog, you can take a look at this article.

How to view when a game will be leaving PS Plus on PS5

In order to check when a game will be leaving the PlayStation Plus service on your PS5 or PS5 Digital Edition system, you can take the following steps:

1. Turn on your gaming console if you haven’t done so already.

2. You should then sign into the PlayStation Network account that you used to subscribe to PlayStation Plus.

3. Next, you should be in the home screen menu. If you are somewhere else, then you can go to the home screen by pressing and holding the PS button on your DualSense controller.

4. In the home screen, you can select either the PlayStation Plus App or PlayStation Store App.

We recommend using the PlayStation Plus App if you want to easily browse through a list of PlayStation Plus games.

5. After getting inside either of the aforementioned applications, you can use the search feature to find a specific game. Alternatively, you can simply browse through the apps to find a game you are interested in.

6. When you select a game, you will be brought to its product page.

If you hover over to the Download and/or Stream option, you may see a listed date and time as to when the game will be leaving PlayStation Plus.

If you don’t see the Download and/or Stream option, then you need to select the icon with the three dots in the product page. Next, however over the Download/Stream option to see when a game will be leaving the service.

Keep in mind that the date may be different depending if you are downloading or streaming a game.

It should also be noted that a majority of games currently do not have an expiration date on PlayStation Plus.

The PlayStation Plus subscription will give you full access to games. So, what are the main differences between the PlayStation Plus Collection, Monthly Games, Game Catalog and Classics Catalog categories?

You can find out in this comparison guide at Seeking Tech.

PS Plus Collection vs. Monthly Games vs. Game Catalog vs. Classics Catalog Comparison Chart

You can take a look at our comparison table between the PlayStation Plus Collection, Monthly Games, Game Catalog and Classics Catalog categories below.

PlayStation Plus Tiers

The PlayStation Plus Collection is included with all available tiers of the subscription service. With that said, its games can only be access if you have a PlayStation 5 or PlayStation 5 Digital Edition system.

All four PlayStation Plus plans also comes with Monthly Games.

With the Game Catalog, you will need the more expensive Extra, Deluxe or Premium plans.

The Classics Catalog is limited to the Deluxe and Premium tiers. With both plans, you can play PS1, PS2, PSP and remastered games. The PlayStation Plus Premium is the only tier that supports PS3 games from this category.

You can find a breakdown of which category is included with the four available PS Plus tiers below:

PS Plus Collection:

• PlayStation Plus Essential (PS5 owners only)
• PlayStation Plus Extra (PS5 owners only)
• PlayStation Plus Deluxe (PS5 owners only)
• PlayStation Plus Premium (PS5 owners only)

Monthly Games:

• PlayStation Plus Essential
• PlayStation Plus Extra
• PlayStation Plus Deluxe
• PlayStation Plus Premium

Game Catalog:

• PlayStation Plus Extra
• PlayStation Plus Deluxe
• PlayStation Plus Premium

Classics Catalog:

• PlayStation Plus Deluxe (no PS3 streaming)
• PlayStation Plus Premium (with PS3 streaming)

Number of Included Games

In terms of the number of included games, the PlayStation Plus collection originally started with 20 PlayStation 4 games. However, Persona 5 was recently removed, which dwindle the list to 19 titles.

For the Monthly Games category, you will currently get at least 2 games a month.

As for the Game Catalog, you should get at least 400 PS4 and PS5 games in major regions.

When it comes to the Classics Catalog, you can get at least 300 games in major regions if you have PlayStation Plus Premium. If you have PlayStation Plus Deluxe instead, then that number is reduced drastically due to the lack of being able to stream PS3 games.

Lineup Refreshes

When it comes to refreshes to the lineup, the PS Plus Collection has remained static since it was first launched aside from the removal of Persona 5.

In the Monthly Games category, you will get a refresh on the first Tuesday of every month. The games from the previous month will be removed while at least two games will be added as replacements.

As for the Game Catalog and Classic Catalog, you will get monthly refreshes that will occur in the middle of the month. The number of new games being added to these categories will vary.

Access Removal

With the PlayStation Plus Collection and Monthly Games, you can play games that were added to your library as long as you stay subscribed to one of the PlayStation Plus tiers.

As for the Game Catalog and Classics Catalog, you will lose access to games that are removed from the lineup even if you stay subscribed.

DRM

In terms of Digital Rights Management, the PlayStation Plus Collection and Monthly Games do not require an online check-in.

For the Game Catalog or Classics Catalog, you need to log into the PlayStation Network account that is paying for your PlayStation Plus Extra, PlayStation Plus Deluxe or PlayStation Plus Premium plan in order to avoid losing access to the games from these categories.

With the PlayStation Plus Premium plan, you can play select PlayStation 3 games via streaming. If you want to upload the save files from these classic titles to the cloud, then you can check out this tutorial at Seeking Tech.

1. To start off, you need to be currently streaming a PS3 game on your PlayStation 5 or PlayStation 5 Digital Edition.

So, if you haven’t done so already, then you need to launch a PS3 game from the home screen of your console. If you aren’t in the home screen, then you can get there by pressing and holding the PS button on your DualSense controller.

If you don’t have a PS3 game to open in the home menu, then you can take a look at this guide to see how you can find these classic titles on your PS5 console.

2. After opening a PlayStation 3 game, press the PS button to open the quick menu.

3. In the quick menu, you then need to select the Now Streaming card.

4. Afterwards, you need to select Show/Hide PS3 Menu.

5. You should now be in a limited version of the cross media bar (also known as XMB) menu of a remote PlayStation 3 system.

Here, you need to select the Saved Data Utility (PS3) option under the Game column.

6. You should see the following message:

“To perform this operation, you must quit the game. Do you want to quit the game now?”

If you were playing a PS3 game previously without saving for a long time, then we recommend choosing the No option, pressing the PS button, selecting the Now Streaming Card and then selecting the Show/Hide PS3 Menu. You should then be brought back to the game, where you can save your progress.

If you are ready to exit the game, then you can choose the Yes option.

7. With the game closed, you then need to select the save data from the game that you want uploaded to cloud storage.

8. Next, you can select the Copy option to begin the upload process for the save file from that particular game.

Alternatively, you can choose the Copy Multiple option if you want to upload the saved data from more than one game. Afterwards, select the saved data that you want to copied and then select the OK button.

9. After making your selection, you will be asked to select your destination. Here, you need to select Online Storage.

10. If you already have saved data from the same game in the online storage, then you will be asked if you want to overwrite it. Select the “Overwrite and Save” option to overwrite the data stored in the cloud.

Alternatively, you can select the “Do Not Save” option if you would rather keep the saved data from cloud storage.

If you decide to overwrite the existing file, then you will get another message asking if you really want to overwrite the Save file. Select “Yes” to confirm the overwrite.

11. The file should then be uploaded to the cloud storage. The length of the upload depends on how big the save data is in terms of file size.

The new PlayStation Plus service comes with more expensive tiers that provide more benefits.

If you want to downgrade from your Extra, Deluxe or Premium plan to a cheaper alternative, then you can take a look at this article from Seeking Tech to see how you can do so on your PlayStation 5 or PlayStation 5 Digital Edition system.

1. Turn on your game console if you haven’t done so already.

2. You should also make sure that you are logged into the PSN account that you are using to pay for your current PlayStation Plus subscription.

3. Next, make sure you are in the home screen menu of your PS5 or PS5 Digital Edition system.

If you aren’t, then you can press and hold the PS button on your DualSense to go there.

4. From the home menu, you need to head to the PlayStation Plus menu where you can change your current plan. There are two ways to get to this screen.

For the first, as well as the fastest, method, you can do the following:

• Open the PlayStation Plus App from the home screen.
• In the PlayStation Plus App, select the icon that has the three dots on the top right side.
• From the pop-up menu, you should then select Manage Subscription.

For the second method, you need to take the following steps:

• Open the PlayStation Store App in the home screen.
• Inside of the PlayStation Store App, select the icon with the three dots, which should be located on the top right corner of the screen next to the shopping cart icon.
• In the pop-up menu, select Subscriptions.
• From the Subscriptions screen, you then need to select PlayStation Plus.

5. After getting to the menu where you can alter you current PlayStation Plus plan, you then need to select Change Plan.

6. In the Select a Plan menu, you can select the tier that you want to downgrade to.

To see what the differences are between the PlayStation Plus Essential, PlayStation Plus Extra, PlayStation Plus Deluxe and PlayStation Plus Premium plans, you can take a look at this comparison article.

7. After selecting a plan, you should now be in the Select a Billing Cycle screen.

In this menu, you need to select the new payment plan that will activate after your current PlayStation Plus subscription expires. You should be able to see when your current subscription will end in the same screen.

8. After selecting a new payment plan, you should then arrive at the “Confirm Plan Change” menu. This screen will show the benefits you will be missing out on after your subscription has been downgraded to a lower tier.

Here, you need to select Continue in order to confirm the change you made to your PlayStation Plus subscription.

Once you are done with downgrading your membership plan, you should still have access to the extra benefits offered by the higher tier that you previously paid for. Once the original PlayStation Plus subscription expires, however, then your new lower-tiered plan will take its place.