PS5

You can use the PlayStation Store App on your PlayStation 5 or PlayStation 5 Digital Edition console to purchase games, downloadable content as well as other digital products.

If you added a product to your shopping cart but later decided to change your mind about purchasing it, then removing it can be somewhat confusing.

To see how you can remove items from the PS Store cart on your PS5 console, you can take a look at this tutorial from Seeking Tech.

1. To start off, make sure you power on your PS5 or PS5 Digital Edition gaming system if you haven’t done so already.

2. If you have multiple user profiles, then make sure you select the PlayStation Network account that has the item or items in the shopping cart that you want to remove.

3. Next, you should arrive at the home screen menu.

If you are currently playing a game or using an app, then you can get to the home screen by pressing and holding the PS button on your controller.

An alternate method to go home is to press the PS button to open the quick menu. From this menu, you then need to select the home icon from the bottom menu.

4. After getting to the home screen, make sure you are in the Games section.

If you are in the Media section, then you can press the L1 button to switch back.

5. In the Games section, scroll to the left and then select the shopping bag icon in order to head over the PlayStation Store.

6. Inside of the PlayStation Store, there are two ways that you can view your digital shopping cart.

The first method is the fastest and simplest as you can simply select the Shopping Cart icon located at the top right side of the screen from the main menu of the store.

Alternatively, you can go to the product page for any of the items in the cart. Afterwards, you need to select the In Cart option to open your shopping cart.

7. In the Shopping Cart menu, scroll to the left and the highlight the game or DLC that you want to remove.

8. With the digital product highlighted, you should see a garbage can icon located on the top left side its listing. You need to select this icon in order to remove the product from your shopping cart.

9. If you have multiple products in your cart, then you will be bought back to the shopping cart menu. Here, you can press the circle button to go back to the PlayStation Store, choose the Confirm Purchase option to buy the remaining items in the cart or remove more products from the cart.

10. If you deleted every item in your shopping cart, then you will get a message saying that the cart is empty.

You can then select Continue in order to return to the PlayStation Store.

If you are subscribed to one of the PlayStation Plus plans, then you will be able to take advantage of exclusive discounts on select games and DLC.

To see how you can locate these deals and sales on your PlayStation 5 or PlayStation 5 Digital Edition console, you can take a look at this tutorial from Seeking Tech.

1. It should be noted that, if you want to take advantage of the discounted prices, then you need to be a member of PlayStation Plus Essential, PlayStation Plus Extra, PlayStation Plus Deluxe or PlayStation Plus Premium.

2. You should turn on your PS5 or PS5 Digital Edition game console if you haven’t done so already.

3. Next, make sure you are logged into the PlayStation Network that you used to subscribe to any of the aforementioned PlayStation Plus plans.

4. You should now be in the home screen menu.

If not, you can press the PS button on the controller you are using and then select the home icon located at the bottom left side of the screen. Alternatively, you can just press and hold the PS button until the home menu shows up on screen.

5. Next, you need to get to the PlayStation Plus Exclusive Discounts menu. To do so, you can try the following methods:

Method #1:

• From the home screen, go to the PlayStation Store App.
• In the PlayStation Store, press the R1 buttons several times to switch to the Deals tab.
• Once you get to the Deals tab, scroll down until you get to the PlayStation Plus Exclusive Discounts.
• From this section, scroll all the way to the right and then select View All.

Method #2:

• Select the PlayStation Plus App from the home screen.
• After getting to the PlayStation Plus section, make sure that you are at the Latest tab.
• Next, you can scroll down to the All New PlayStation Plus Benefits section and then select Exclusive Discounts. Alternatively, you scroll all the way down to the Explore PlayStation Plus Benefits section and then select Exclusive Discounts. You can also switch over to the Benefits tab, scroll down to the Explore PlayStation Plus Benefits section and then select Exclusive Discounts.
• In the next screen, select View Games.

6. In the PlayStation Plus Exclusive Discounts menu, you will find a list of discounts that are only available to subscribers.

7. If you want to sort this listing, then make sure you select the Sort and Filter icon located to the left side of the screen.

From the pop-up menu, you can then select the Sort By option and then select the following criteria:

• Default
• Name (A to Z)
• Name (Z to A)
• Release Date (Old to New)
• Release Date (New to Old)
• Recently Added to PS Plus

You can also use the Sort and Filter menu in order to filter out the listing base of the game genre.

8. If you are interested in buying a game or DLC from the PlayStation Plus Exclusive Discounts menu, then you need to select it.

9. In the product page, you then need to select its price to add the product your cart and start the checkout process.

For the uninformed, the PlayStation Now service has been discontinued. Instead, it has been effectively replaced by PlayStation Plus Premium.

With this new plan, you can stream select games on your PlayStation 5 or PlayStation 5 Digital Edition system.

If you are having trouble finding the list of streamable games, then you can take a look at this tutorial from Seeking Tech to see where they are located on your PS5.

1. Power on your PlayStation 5 or PlayStation 5 Digital Edition console if you haven’t done so already.

2. If you plan on playing any of the stream games right away, then you need to make sure you are signed in to the PlayStation Network that is currently subscribed to the PlayStation Plus Premium plan.

3. Next, make sure you are in the home screen, which is the menu where you can select which game or app to open.

To get to the home screen, you can press the PS button and then select the house icon located at the bottom left side. Alternatively, you can simply press and hold the PS button until the home screen shows up.

4. Once you get to the home screen, select the PlayStation Plus App, which you can find in the Games section as it should be the left most option.

5. Inside of the PlayStation Plus App, make sure you are in the Latest tab.

6. From the Latest tab, you can select Cloud Streaming underneath the Explore section.

Alternatively, you can scroll all the way down to the “Explore PlayStation Plus benefits” section and then select Cloud Streaming.

7. In the next screen, select View Games.

8. The Cloud Streaming menu will show a list of games that can be streamed to your PlayStation 5 or PlayStation 5 Digital Edition if you are a member of PlayStation Plus Premium.

It is important to note that not all games available on the PS Plus service can be streamed. The PlayStation 5 games, for example, currently can’t be streamed due to the lack of PS5 server blades.

On the other hand, PS3 games are limited to cloud streaming only.

9. If you want to sort the listing, then you can select the Sort and Filter option located on the left side of the screen.

You will be able to sort the listing based on the following:

• Default
• Name (A to Z)
• Name (Z to A)
• Release Date (Old to New)
• Release Date (New to Old)
• Recently Added to PS Plus

You can also filter the listing based on the following game genres:

• Action
• Adventure
• Role Play Game
• Shooter
• Driving/Racing
• Puzzle
• Strategy
• Arcade
• Fighting
• Simulation
• Sport
• Unique
• Horror
• Casual
• Family
• Music/Rhythm
• Party
• Simulator
• Brain Training
• Educational

10. If you want to stream a game from the listing, then you need to select it first.

11. On the product page, you then need to select Stream.

On your PlayStation 5 or PlayStation 5 Digital Edition system, you can play PS3 games using the PlayStation Plus Premium streaming service.

When trying to play these classic releases over cloud streaming, you may experience skipping, stuttering or choppiness. To see how you can potentially fix these issues, you can take a look article from Seeking Tech.

1. The skipping, stuttering and/or choppy streaming problems are most likely related to an unstable internet connection.

Therefore, the first step we recommend taking is to check whether or not your internet is fast enough to stream games on your PS5.

In order to do so, you can try doing the following:

• Power on your console and then make sure you are in the home screen. If you are playing a game or using an app, then you can go home by pressing and holding the PS button.
• From the home screen, find and select the PlayStation Plus App.
• Inside of the PlayStation Plus App, select the icon that has the three dots located on the top right side of the screen.
• In the “More” menu, you need to select Bandwidth Test.
• You then need to select the Start option in begin the test.

2. Even if your internet is good enough to stream PlayStation 3 games, it may not be fast enough to prevent stuttering or choppiness.

Sony recommends a minimum of least 5 Mbps for both download speeds and upload speeds when it comes to streaming PS3 titles. In order to keep the stream running smoothly, your internet connection should be as fast as possible.

If you want to test how fast the internet connection is on your PlayStation 5 and PlayStation 5 Digital Edition, then you can try taking the following steps:

• In the home screen, go to the Settings menu by selecting the gear icon located at the top right side of the screen.
• Next, you need to select Network.
• From the Network menu, you first need to select Connection Status from the left column and then Test Internet Connection on the right.

3. If possible, you can also try changing your internet connection on your PS5.

For the fastest and more reliable connection when it comes to game streaming, we recommend connecting your console a wired LAN.

If using a wired connection is not possible, then you can try switching between the 2.4 GHz and 5 GHz Wi-Fi frequencies to see which one is better suited for your PS5. In order to do so, you can take a look at this post.

4. Moreover, you can try resetting the stream to see if you can get a more stable connection.

To exit out of a PS3 game you are currently playing on your PlayStation 5 console, press and hold the PS button to open the home screen. From there, hover over the PS3 game and then press the Options button. In the pop-up screen, you then need to select Close Game.

After closing the game, opening it again to restart the stream.

5. Avoid using the internet on multiple devices, especially if you are using the other devices to stream, download or upload as these will take up a lot of bandwidth that would otherwise be allocated to streaming PS3 games on your PlayStation 5.

6. You may experience a choppy stream during peak hours when there are a lot of other players trying to stream.

In this case, you can try streaming a PS3 game at a different time of day to see if you can get rid of the skipping, stuttering or choppiness issues.

PS1 and PSP classic games were recently added to the PlayStation 5 and PlayStation 5 Digital Edition console. If these titles appear to be darker, more washed out or don’t look the same as it did in the past, then you can take a look at this troubleshooting article from Seeking Tech.

1. The first step you can try is to change the RGB range of your console. This is because that, if the range does not match the settings of your television set, then the games may look dark, washed out or off when playing games on your PS5.

In order to change the RGB range, you need to do the following:

• Turn on your PlayStation 5 console.
• Next, you need to get to the home screen. If you aren’t there already, then you can press and hold the PS button on the DualSense. You can also quick press the PS button and then select the home icon.
• From the home screen, find and select the gear icon located on the top right corner.
• In the front page of the Settings menu, scroll down and select Screen and Video.
• After getting to the Screen and Video menu, you should select Video Output from the left column and then RGB Range on the right side.
• Test out the Limited and Full settings to see if either of these will make the PS1 and/or PSP games look more accurate.

2. Having automatic HDR set to Always On will convert the colors of non-HDR games, such as the PS1 and PSP classics, into HDR. As a result, the conversion may end up looking too dark, too washed out or have other color issues.

To turn off automatic HDR, you can try doing the following:

• Go back to the front page of the Settings menu on your PlayStation 5 or PlayStation 5 Digital Edition system.
• Next, you need to select Screen and Video.
• Inside the Screen and Video menu, you first need to select Video Output on the left side and then HDR on the right side.
• In the small HDR pop-up menu, we recommend selecting On When Supported. By using this setting, HDR will only be enabled for games that natively support it. Non-HDR games won’t be converted.

3. If you would rather keep the system-wide HDR enabled for PS1 and PSP games, then you can also try adjust the HDR on your PS5.

In order to do so, go to Settings > Screen and Video > Video Output > Adjust HDR. In the next few screens, you can adjust the HDR range of your PlayStation 5 system. Make sure you follow the on-screen instructions.

4. You can also try changing the presets of the PS1 and PSP games. The classic games emulator on your PS5 comes with a Default, Retro Classic and Modern filters that will change the way the colors are displayed.

Although the PlayStation 5 does not support PlayStation 3 games in terms of native backwards compatibility, you can still play a curated list of PS3 titles via cloud streaming.

If you are getting a blank screen when doing so, then you can check out this troubleshooting article from Seeking Tech to see how you can fix this issue.

1. If you are seeing a dark, black or blank screen when starting a stream for a PlayStation 3 game on your PS5 or PS5 Digital Edition system, then we recommend that you wait for several minutes to see if something will eventually show up.

It can take a few minutes for your console to connect to the cloud streaming server. Furthermore, it can also take a while for the game to load into the main menu.

Keep in mind that the PS3 game you are streaming is running on a remote PlayStation 3 console. Therefore, it will take more time to boot when compared to playing a PS4 or PS5 game running natively on the PlayStation 5.

2. If you are still getting a blank screen after waiting for several minutes after launching the game, or you are getting a blank screen during the middle of a streaming session, then you can try restarting the game.

In order to do so, you need to take the following steps:

• Start by pressing the PS button on your DualSense in order to launch the quick menu.
• Once you get to the quick menu, select the Now Streaming card.
• In the expanded Now Streaming card menu, you need to select Show/Hide PS3 Menu.
• After opening the XMB menu for the remote PS3 console, you then need to select Saved Data Utility (PS3).
• When asked if you want to quit the game, select Yes.
• In the next screen, press the circle button on your DualSense.
• When asked if you want to return to the game, select Yes.
• The game will then reboot.

3. If you are still seeing a blank screen after rebooting the PS3 game on your PlayStation 5, then you can try restarting the stream by doing the following:

• To start off, press and hold the PS button to bring up the home menu of your PS5 console.
• Once you are inside of the home menu, hover over the PS3 game you are currently playing and the press the Options button on the controller.
• In the small menu that pops up, select the Close Game option.
• After closing the game, re-open it to see if you will run into a blank screen again.

4. There is a possibility that the cloud stream servers for PS3 games could be overloaded at the moment, causing connection and/or loading issues.

In this case, you can try to stream the game at another time when the servers are less busy.

With the new PlayStation Plus Premium subscription, you are able to stream select PS3 games on your PlayStation 5 or PlayStation 5 Digital Edition console.

When streaming, however, you have experience disconnections that will kick you out of your current session. To see how you can prevent this from occurring, you can take a look at this troubleshooting article at Seeking Tech.

1. The first step we recommend taking is to make sure you meet the minimum internet connection speed requirements of streaming a PS3 game on your PS5.

Sony recommends that you have at least 5 Mbps for both the download speed and upload speed.

2. If you are using Wi-Fi, then we recommend that you use a wired connection instead as it should be faster and more stable. As a result, you should get less disconnections when streaming.

3. If you are limited to only using Wi-Fi, then you can try switching your Wi-Fi frequency to see if doing so will help with fixing the disconnects.

To see how you can change the Wi-Fi frequency on your PlayStation 5 or PlayStation 5 Digital Edition system, you can check out this guide.

4. To test your current internet connection on the PlayStation 5, you can take the following steps:

• Go to Settings from the home menu.
• From the Settings screen, head into Network.
• After getting inside the Network menu, you need to select Connection Status on the left column and then Test Internet Connection on the right side of the same screen.
• Finally, select Start Test.
• Once the test has ended, you will see the testing results of your download and upload speeds. To avoid disconnects, make sure that the speeds are way above the aforementioned 5 Mbps minimum.

5. Avoid downloading or streaming other content on your PS5, or other devices that are on the same home network, when you are streaming a PS3 game. Otherwise, there may not be enough bandwidth to prevent the disconnects.

6. The Wi-Fi connection between your router and PS5 may be weakened due to other wireless devices nearby. Physical objects such as walls may also make the signal weaker.

In this case, you can try moving the router and console closer together. You can also try turning off any nearby wireless devices.

7. It is important to note that the PS3 cloud streaming server will automatically disconnect you if it detects that you have been idle for 10 minutes. This is done in order to free up server bandwidth for other players trying to stream.

To prevent this from happening, you need to press any button within the 10-minute period. Afterwards, the timer will reset.

8. Sometimes the disconnection issues may be related to the PlayStation Network servers. To check the current status of the servers, you can take a look at the official PlayStation website site.

9. There may be times where the streaming servers are overloaded due to heavy traffic. In this case, you can try streaming a PS3 game on your PlayStation 5 at another time when there is less load on the servers to see if the disconnects go away.

If you are running out of battery on your controller when playing a PlayStation 3 game via cloud streaming on your PlayStation 5 or PlayStation 5 Digital Edition console, then you can easily switch gamepads.

If you want to add another player when streaming a PS3 game, then doing so easily do so as well.

To find out how you can do both of these actions, you can take a look at this tutorial from Seeking Tech.

How to switch controllers when playing a PS3 game on PS5

If you want to replace the controller from the Player 1 slot when streaming a PlayStation 3 game on your PS5 console, then you need to take the following steps:

1. Before we begin, make sure you sync the other controller to your PS5 or PS5 Digital Edition system if you haven’t done so already. In order to sync, connect the controller to your console and then press its PS button.

2. With the other controller synced, press its PS button while you are playing a PS3 game on your PlayStation 5.

3. You should see a pop-up menu asking who is using the other controller. Here, you need to select the same profile you used for the original controller.

4. After making your selection, the new controller will become Player 1 while the original controller will be turned off.

How to add players when streaming a PS3 game on PS5

If you want to add players to a PS3 game while you are streaming it on your PlayStation 5 or PlayStation 5 Digital Edition system, then you need to do the following:

1. Before you start, make sure you already sync the other gamepads to your PS5. If not, then you need to connect them to the console via a USB cable and then press the PS button to sync.

2. With the other controllers synced, press their PS buttons when you are streaming a PlayStation 3 game on your PS5.

3. In the menu that asks who is using the new controller, you need to select another PlayStation Network profile. Alternatively, you can select Add User and then either create a new profile or choose the Quick Play option in order to play as a Guest.

The new controller will be designated to the Player 2 slot. The next gamepad being added will be for Player 3 while the one being added afterwards will be for Player 4.

You can only play games locally for up to 4 players when streaming a PS3 game on your PlayStation 5 or PlayStation 5 Digital Edition.

How to switch players when streaming a PS3 on PS5

If you want to switch the player slots for your controllers when streaming a PlayStation 3 game, then you need to take the following steps:

1. While playing a PS3 game on your PlayStation 5, press the PS button.

2. Inside the quick menu, select the Now Streaming card.

3. Next, you need to select Change Controller.

4. In the Change Controller menu, you can change the Player Slot for your current controller. If the slot is current set to another controller, then the slots will be switched.

For example, the DualSense controller that was previously set to Player 1 will be moved to Player 2 if you change the DualShock 4 controller from Player 2 to Player 1.