How to fix Google Pixel Buds A-Series pairing issues

Before you need to connect your Google Pixel Buds A-Series to another device, you first need to go through the pairing process.

If you are having a hard time trying to pair these wireless ear buds, then you can take a look this troubleshooting guide to see how you can potentially fix this issue.

1. The first step we recommend taking is to charge your Google Pixel Buds A-Series in order to make sure that it has plenty of battery life for the pairing process.

If you are encountering problems trying to recharge this device, then you can check out this article.

2. Next, you should restart the device that you are trying to pair with your Google Pixel Buds A-Series.

3. After restarting the other device, make sure you enable its Bluetooth connection.

4. If the device also offers a location feature, then you should turn that on as well.

5. Furthermore, make sure that the other device is in the Bluetooth menu where it shows a list of devices that can be paired.

6. You then need to put your Google Pixel Buds A-Series in pairing mode by taking the following steps:

  • Open the charging case of your Google Pixel Buds A-Series.
  • If you haven’t done so already, place the left and right ear buds into their designated positions in the case. If place correctly, both buds should snap into place.
  • Press and hold the button located on the back of the charging case until you see a pulsating white light appear on the front of the case.
  • You should now be able to see the Google Pixel Buds A-Series appear on the Bluetooth menu of the other device.
  • Tap on the icon on the Bluetooth menu and you should see the option to pair your Pixel Buds A-Series.

7. If your ear buds still aren’t paired to the other device, then you can try resetting the buds by doing the following:

  • To begin, make sure you plug the Google Pixel Buds A-Series into a power source by using a USB cable.
  • Open the charging case and make sure you place the buds in their designated positions.
  • Press and hold the button on the back of the case for at least 30 seconds.
  • The status indicator on the case should blink white and orange during the reset process.
  • Once the status indicator only blinks, you can try to pair it to the other device again.

10. If you already have a Google Pixel Buds A-Series paired on the other device, then you can try deleting or forgetting it. Afterwards, you can try pairing your ear buds to see if you are able to do so.

11. We also recommend that you update the driver or firmware of the other device to see if a new release help improve the Bluetooth pairing process.

12. Moreover, you may want to consider factory resetting the other device. In order to do so, please refer to the instruction manual for the other device.

13. You can also factory reset the Google Pixel Buds A-Series by following the steps laid out in this tutorial.

If none of the aforementioned potential solutions help, then you can contact Google for additional support.

What to do if the left or right Google Pixel Buds A-Series is not working

If the left ear bud or right ear bud of the Google Pixel Buds A-Series does not appear to be working properly, then you can take a look at this troubleshooting article at Seeking Tech to see how you can potentially resolve your problem.

1. The first step we recommend taking is to recharge both ear buds. When recharging, make sure that both are properly fitted into the designated positions on the charging case.

If you have the Google Pixel Buds A-Series paired to an Android smartphone or mobile device, then you will be able to check the battery life for the left ear bud, right ear bud and charging case by going to the Settings menu, selecting Connected devices and then then taping the gear icon next to the ear buds.

Alternatively, you can tell the battery charging status by looking at the status indicator on the charging case. To see what the various colors and blinking patterns indicate, you can check out this article.

2. You should also make sure that the charging contact on your ear buds, as well as the charging case, are not dirty.

If the contacts appear to be dirty then we recommend using a cotton swap with isopropyl alcohol to clean them.

If you are looking for isopropyl alcohol, then we recommend picking up the MG Chemicals 99.9% Isopropyl Alcohol Electronics Cleaner on Amazon with this link. (#CommissionsEarned).

If you are still having issues trying to recharge the ear buds, then you can check out this guide.

3. If the problematic ear bud seems to be fully charged but does not appear to be working, then you can try pairing the Google Pixel Buds A-Series again.

To do so with the Pixel 6, for example, you can take the following steps:

  • Open the Settings app on the phone.
  • In Settings, select Connected devices.
  • Inside the Connected devices menu, tap the gear icon next to the Google Pixel Buds A-Series.
  • From the Device details menu, tap Forget.
  • In the pop-up notification tap, Forget device.
  • Go back to the Connected devices menu of the Pixel 6.
  • Place both ear buds into the Google Pixel Buds A-Series case.
  • Keep the top of the case opened.
  • Press and hold the back button on the charging case until the light up front is blinking white.
  • You should see a pop-up notification on the Pixel 6 screen. Here, you need to select Connect.
  • Next, you can select either Done or Set up.

4. If only one of the ear buds is still working properly after you try the aforementioned steps, then updating the firmware may help as it could resolve a software glitch that may be making one of the ear buds not work.

To see how you can update the Pixel Buds A-Series, you can take a look at this tutorial.

5. A factory reset may also get one of your ear buds to work again as doing so will put the software to its original factory default settings.

In order to factory reset the Google Pixel Buds A-Series, you can check out these instructions.

How to fix Google Pixel Buds A-Series low volume issues

When using the Google Pixel Buds A-Series, you may notice that the sound output is too quiet for your liking. You can check out this troubleshooting guide at Seeking Tech to see how you can potentially fix these low volume issues.

1. Before we begin, you should make sure that you didn’t set the volume low or muted on the paired device.

You may have also accidentally lowered or muted the volume in the media player running in the web browser or app.

2. You should also make sure that the Pixel Buds A-Series aren’t overheating. This is because the earbuds’ performance will be lowered if they get too hot.

You can take a look at this tutorial to see how you can prevent your earbuds from overheating.

3. Moreover, we also recommend recharging your earbuds.

If you are experiencing issues with trying to recharge the Pixel Buds A-Series and/or its charging case, you can check out this guide.

4. You should also check if there is any Bluetooth interference. Make sure that the Pixel Buds A-Series is relatively close to the paired device. You should also make sure that you aren’t close to any other wireless devices.

To find out more about how you can fix the Bluetooth connection problems, you can take a look at this tutorial.

5. You may also want to you clean your earbuds as dust and dirt could be partially blocking the sound output.

To see how to clean the Pixel Buds A-Series, you can take a look at the video from Google below.

6. If you are still having the low volume issue with your Google Pixel smartphone, then it may due to the Disable Absolute Volume setting. Therefore, you can try switch it to off in order to see if the volume increases.

To turn off the Disable Absolute Volume on a Pixel 6 or Pixel 6 Pro, you can take the following steps:

  • First off, you need to access the “Developer options” menu. To do so, open the Settings app on your Pixel 6 or Pixel 6 Pro and then select “About phone.”
  • In the “About phone” menu, you then need to quickly tap “Build number” 7 times. This should unlock “Developer options” menu, which you can find by going back to Settings and then selecting System.
  • In the “Developer options” menu, make sure that “Use developer options” is enabled and then scroll down until you see the “Disable absolute volume” setting.
  • Make sure that the “Disable absolute volume” setting is set to off.

7. If you have an Android device that isn’t a Pixel phone, you can go to the Settings menu of the paired device and the select Connections, Bluetooth and then Advanced. Here, make sure that the “Media volume sync” is turned on.

8. If you are using a non-Pixel Android device, you can also go to the device’s Settings menu, Network and then Bluetooth.

Next, go to the Settings menu of your Pixel Buds.

Afterwards, select “Edit the name of the device” and then rename it to “ABS-DO-ENABLE” (without the quotation marks).

After renaming the device, tap and hold the device name and then select Disconnect.

Finally, tap the device name again to reconnect.

How to fix Google Pixel Buds A-Series audio quality issues

When using your Google Pixel Buds A-Series, you may notice that the sound coming out of the earbuds is not sounding quite right. You can check out this troubleshooting guide at Seeking Tech to see how you can fix these audio quality issues.

1. The first step we recommend taking is to see try to play another media file as your problems may be related to the content that is playing.

2. You can also try using another pair of earbuds, headphones or the paired device’s speaker to see if the sound quality issue is isolated to your Pixel Buds A-Series.

3. If you believe that your audio issues are limited to your Google Pixel Buds A-Series, then you can make sure that your earbuds are charged.

4. You should also make sure that the aren’t any issues with the Bluetooth connection between the Google Pixel Buds A-Series and the paired device.

5. Furthermore, your earbuds may end up performing worse due to excess heat.

To find out how to prevent and fix heating issues with this product, you can take a look at this guide.

6. You can also try disabling the Bluetooth connection and the paired device and then turn it back on again.

7. Moreover, you can try resetting the paired device and then connect it again to your earbuds.

8. On the paired device, you can try forgetting the Bluetooth connection for the Pixel Buds A-Series and then set up a new pairing.

9. Make sure that both the earbuds and the paired devices are updated to the latest available firmware as well.

10. You can also switch out the ear tip size for the other two sizes that came with your Pixel Buds A-Series to see if the audio quality will improve.

11. Of course, you should also make sure that your earbuds are clean.

You can check out the official Google video on YouTube below to see how you can properly clean out your Pixel Buds.

12. You can also enable or disable several audio features on your device.

If you have a Google Pixel 6 or Google Pixel 6 Pro, for example, you can open the Settings app and then go to “Connected devices.” In the “Connected devices” menu, tap the gear icon next to your Pixel Buds A-Series.

In the “Device details” menu of the Pixel Buds A-Serie, you can toggle the “HD audio: AAC” on and off to see which will sound better.

In the same “Device details” menu, you can also tap Sound. After getting to the Sound menu, you can toggle the “Bass boost” and “Adaptive Sound” settings on and off to see what you prefer.

How to fix Google Pixel Buds A-Series connection issues

When using the Google Pixel Buds A-Series, you may experience problems with trying to connect to your other device. Your earbuds may also get randomly disconnected. You can take a look at this troubleshooting guide at Seeking Tech to see how you can resolve these Bluetooth connection issues.

1. To start off, make sure that your earbuds are charged.

To recharge the Google Pixel Buds A-Series, put them inside your charging case. We recommend waiting at least 15 minutes for your earbuds to charge.

You might also want to plug in the charging case to a power source if it is running out of battery life as well.

2. If your earbuds are charged and you are still experiencing connection issues, then you can try to turn off and then turn back on the Bluetooth connection on the device you are trying to connect your earbuds with (this may be a smartphone, tablet or other compatible products).

On the Pixel 6 or Pixel 6 Pro, for example, you can swipe downwards from the top of the screen to open Quick Settings. Here, you need to tap the Bluetooth setting to disable it and tap the Bluetooth setting again to re-enable it.

3. You can also upgrade the firmware versions for both your earbuds as well as the paired device. To find out how to update your Pixel Buds A-Series, you can take a look at this tutorial.

4. If you are using Wi-Fi and mobile data at the same time, then you may experience connection issues with your earbuds when you switch to Wi-Fi to mobile or vice versa.

To fix this, you can try disabling Wi-Fi from the paired device.

5. The connection of your Google Pixel Buds A-Series may also be hindered with other wireless devices.

Therefore, we recommend keeping your distance away from any microwave ovens, wireless speakers, Wi-Fi routers and other devices that use wireless communications.

6. You can also try forgetting your Google Pixel Buds A-Series from the Bluetooth menu of your paired device.

Afterwards, you can try pairing your earbuds once again to see if doing so will resolve the connection issues.

7. If none of the aforementioned potential solutions work, then one last step you can take is to reset your Pixel Buds A-Series. This process will delete everything, including firmware updates in addition to your pairing and other custom settings, with the exception of its original settings.

To see how you can factory reset your Google Pixel Buds A-Series, you can take a look at this step-by-step tutorial.

How to fix Google Pixel Buds A-Series charging issues

When trying to charge your Google Pixel Buds A-Series, you may notice that your earbuds and/or charging case are not recharged at all. You can check out this troubleshooting guide at Seeking Tech to see how you can potentially fix your issues.

How to charge the Google Pixel Buds A-Series

Before we begin, we should explain how recharging the Google Pixel Buds A-Series battery works.

To recharge the ear buds, you need to put them in the charging case and then close the top. However, the charging case will also need to have its batteries recharged as well.

To recharge the Google Pixel Buds A-Series charging case, you need to use an USB-A to USB-C cable (one of which is included with this product). You have to plug the smaller USB-C end of the cable to the case and the bigger USB-A end to a power adapter or other devices that can be used as a power source.

How to fix the charging issues with your Google Pixel Buds A-Series

In order to fix the charging issues with your Google Pixel Buds A-Series, you can try the following:

1. To begin, we recommend checking to see if there are any damages or obstructions on your earbuds, charging case and USB-A to USB-C cable.

2. If all of the aforementioned parts look normal, then the next step is to see if your charging case can be recharged with the USB-A to USB-C cable.

3. If the case is still not recharging, you can try another USB-A to USB-C cable.

4. You can also try cleaning the earbuds and charging case. You can find an official video on how to do so below:

5. Furthermore, you should make sure that the earbuds are properly inserted into the correct compartments of the charging case.

The earbuds and the case come with magnets that will snap the earbuds in place if it inserted correctly. You should also be able to easily close the top of the case if the earbuds were properly seated.

6. If you are sure that everything is working correctly, the next step you can take is to put your earbuds into the charging case, close the top of the case and then plug the case into a power source. Afterwards, wait for at least 30 minutes to see if your earbuds and case are recharging.

7. If your earbuds or charging case aren’t still charging after waiting for 30 minutes, the last step you can take is to factory reset the Google Pixel Buds A-Series. This process is designed to return your device to its factory settings as it will remove all your customized settings in addition to any firmware updates.

In order to factory reset this product, you can take a look at this tutorial.

How to find your lost Google Pixel Buds A-Series

The Google Pixel Buds A-Series can be easily lost. Fortunately, this product does come with several built-in features that will help you locate your missing earbuds. To find out how to do so, you can follow this step-by-step guide at Seeking Tech.

How to find the last known location of your lost Google Pixel Buds A-Series

If your Google Pixel Buds A-Series is not connected to your smartphone or device, then you can use the Find My Device feature to find the approximate last known location of your earbuds when it was connected to your phone or device.

In order to use Find My Device, you can take the following steps:

1. First off, the smartphone or device connected to the Pixel Buds A-Series must be running Android 6 or later.

2. Furthermore, you must have previously enabled the Location feature on the connected phone or device.

3. If you met the aforementioned prerequisites, the next step you should take is to open the Settings app of your Android phone or device.

4. After getting to Settings, tap “Connected devices.”

5. In the “Connected devices” menu, tap the gear icon next to your Pixel Buds.

6. Inside the “Device details” menu of your Google Pixel Buds A-Series, tap “Find Device.”

7. In the “Find device” menu, select “Last known location.”

8. For the next screen, you should see an approximate location of when your earbuds were connected to your device.

How to find the lost Google Pixel Buds A-Series that is still connected

If your lost Google Pixel Buds A-Series is still connected to your phone or device, then you should be able to make both the left earbud and right earbud ring to make them easier to located.

In order to do so, you need to do the following:

1. Open the Settings app on your connected Android phone or device.

2. Inside of the Settings app, select “Connected devices.”

3. After arriving at the “Connected devices” menu, select the gear wheel icon next to your Pixel Buds.

4. You should now be in the “Device details” menu of your Google Pixel Buds A-Series. Here, you need to select “Find device.”

5. Now that you are in the “Find device” menu, you can select the Ring Left option to make the left earbud of your ring. You can also select the Ring Right option to make the right earbud ring.

6. After selecting either option, the selected earphone should ring for around 20 seconds as it will gradually get louder.

7. After finding your earphone, you can stop the ringing by taping the side with the G logo.

How to update the Google Pixel Buds A-Series firmware

The firmware for Google Pixel Buds A-Series can be updated, which may help improve the audio quality, battery life and connection performance. A new version may also fix bugs and glitched.

To find out how to update to the latest firmware for these wireless earphones, you can check out this step-by-step guide at Seeking Tech.

1. Before we begin, you will need to pair and connect your Pixel Buds A-Series to a smartphone that is running the Android 6.0 operating system or newer.

For this guide, we will be using the Google Pixel 6 with the Android 12 operation system.

2. You also need to download the Pixel Buds app from the Google Play Store.

To do so, tap the Play Store icon from the home screen. In the Play Store menu, tap the search bar and then input Pixel Buds. On the Google Pixel Buds product page, tap Install.

If you have Android 10 or newer, then the Google Pixel Buds app should already be installed on your smartphone when you first paired your earphones.

3. With the Google Pixel Buds app, your earbuds should automatically update to the latest firmware when there is a new one available.

The buds will download the firmware in the background while they are connected to your phone.

They will then install the new update once you put them back into the charging case.

4. In addition to the automatic updates, you can also manually update the firmware of the Google Pixel Buds A-Series by taking the following steps:

  • Open Google Pixel Buds app.
  • In the “Device details” menu, tap “More settings.”
  • Inside the “More settings” menu, tap “Firmware update.”
  • After getting to the “Firmware update,” you will see the “Update available” option if there is a new firmware available. Tap it to being the update process.
  • In the same “Firmware update” menu, you will also see whether or not “Automatic updates” have been available in addition to being able to view the current firmware version of the left earbud, right earbud and charging case.

How to turn off touch controls for Google Pixel Buds A-Series

With the Google Pixel Buds A-Series, you can control the media playback by touching either the left earbud or right earbud.

Tapping your earbud once will either play or pause the media. Double tapping will skip to the next media track on a playlist. By triple tapping, you will either go back to the previous track or repeat the current track.

When it comes to calls, tapping your earbud once will answer an incoming call. To end or reject a call, you can either double tap or triple tap.

Finally, you can press and hold your ear bud to either activated Google Assistant or hear any unread notifications.

How to disable Google Pixel Buds A-Series touch controls

If you want to disable the touch controls of the Google Pixel Buds A-Series, you need to take the following steps:

1. To begin, make sure that your earbuds are connected to an Android device.

2. You then need to go to the Settings menu of your Pixel Buds A-Series.

If you have a device running Android 10 or newer, you can open the general Settings app, select “Connected devices” and then tap the gear wheel icon next to your Pixel Buds A-Series.

If you have a device running the older version of Android, you first need to download and install the Pixel Buds app from the Google Play Store. After installing the application, open it.

2. After getting to the “Device details” menu of your Pixel Buds A-Series, you then select “Touch controls.”

3. In the “Touch controls” menu, you will find the option to enable or disable touch controls for your earbuds.

If the switch next to it is set to the right, then that indicates that touch controls is currently enabled. If that is the case, simply tap the switch to disable the touch features.

How to factory reset the Google Pixel Buds A-Series

Factor resetting your Google Pixel Buds A-Series may help fix any issues you have related to connecting, pairing, audio quality and more. To reset your earbuds to its factory settings, you can take a look at this step-by-step guide at Seeking Tech.

Before we begin, it is important to note that this procedure will erase all of the custom settings you have set for your wireless earbuds, which includes the Bluetooth pairing information.

In order to factor reset the Google Pixel Buds A-Series, you need to do the following:

1. First off, make sure that the left and ear buds are properly inserted into their designated compartments in the charging case.

If you position them correctly, they should snap into place.

2. Next, you need to use an USB-A to USB-C cable (the one that came with the ear buds should work perfectly) to connect the charging case to a power source.

The power source can be power adapter or another device that can be used as a power bank.

3. Make sure that the top of the charging case remains open.

4. Next, you need to press and hold the pairing button for around 30 seconds. This button is located at the lower back. It is shaped like a small pill.

5. When you pressed the pairing button down on the Google Pixel Buds A-Series charging case, the light indicator at the front of the charging case should start blinking a white color. Once it stops blinking, you can let go of the pairing button.

6. Afterwards, the indicator on the case will alternate between blinking white and orange. This indicates that the factor resetting process in ongoing.

7. Once the indicator starts only blinking a white light, then that signals that the reset has been completed. This also means that your earbuds are ready to be paired with another device.

If you are pairing the Google Pixel Buds A-Series to the same device as before the factory reset, make sure you forget the original pairing first on the Bluetooth menu of the device.