If the left ear bud or right ear bud of the Google Pixel Buds A-Series does not appear to be working properly, then you can take a look at this troubleshooting article at Seeking Tech to see how you can potentially resolve your problem.
1. The first step we recommend taking is to recharge both ear buds. When recharging, make sure that both are properly fitted into the designated positions on the charging case.
If you have the Google Pixel Buds A-Series paired to an Android smartphone or mobile device, then you will be able to check the battery life for the left ear bud, right ear bud and charging case by going to the Settings menu, selecting Connected devices and then then taping the gear icon next to the ear buds.
Alternatively, you can tell the battery charging status by looking at the status indicator on the charging case. To see what the various colors and blinking patterns indicate, you can check out this article.
2. You should also make sure that the charging contact on your ear buds, as well as the charging case, are not dirty.
If the contacts appear to be dirty then we recommend using a cotton swap with isopropyl alcohol to clean them.
If you are looking for isopropyl alcohol, then we recommend picking up the MG Chemicals 99.9% Isopropyl Alcohol Electronics Cleaner on Amazon with this link. (#CommissionsEarned).
If you are still having issues trying to recharge the ear buds, then you can check out this guide.
3. If the problematic ear bud seems to be fully charged but does not appear to be working, then you can try pairing the Google Pixel Buds A-Series again.
To do so with the Pixel 6, for example, you can take the following steps:
- Open the Settings app on the phone.
- In Settings, select Connected devices.
- Inside the Connected devices menu, tap the gear icon next to the Google Pixel Buds A-Series.
- From the Device details menu, tap Forget.
- In the pop-up notification tap, Forget device.
- Go back to the Connected devices menu of the Pixel 6.
- Place both ear buds into the Google Pixel Buds A-Series case.
- Keep the top of the case opened.
- Press and hold the back button on the charging case until the light up front is blinking white.
- You should see a pop-up notification on the Pixel 6 screen. Here, you need to select Connect.
- Next, you can select either Done or Set up.
4. If only one of the ear buds is still working properly after you try the aforementioned steps, then updating the firmware may help as it could resolve a software glitch that may be making one of the ear buds not work.
To see how you can update the Pixel Buds A-Series, you can take a look at this tutorial.
5. A factory reset may also get one of your ear buds to work again as doing so will put the software to its original factory default settings.
In order to factory reset the Google Pixel Buds A-Series, you can check out these instructions.