How to fix Diablo IV ‘unable to connect to Battle.net’ issue

When trying to load your save file in Diablo IV, you may end up seeing the following error message:

  • “Unable to connect to Battle.net. Please check your network settings. (Code 1016)”

To see how you can fix this connection issue with this action RPG, you can take a look at this troubleshooting article from Seeking Tech.

1. For the first step, you can simply try to log back into the game again. When we encountered this error code, we were able to get connected to the server on our next attempt.

2. If you are still getting the 1016 error after trying to load your save data even after multiple retries, then you should make sure that you aren’t using the same home network to download, stream or play other online games at the same.

In you are using a lot of bandwidth, then you can try to pause or stop the other internet activities to see if you are able to log into the Battle.net without any errors.

3. If possible, we also recommend connecting your PC, PlayStation 4, PlayStation 4 Pro, PlayStation 5, PlayStation 5 Digital Edition, Xbox One, Xbox One S, Xbox One X, Xbox Series S or Xbox Series X to the internet by using a wired Ethernet connection.

By doing so, you will get a faster and more stable internet when compared to using Wi-Fi.

If you can only use Wi-Fi, then you can try moving your gaming system closer to the Wi-Fi access point. You should also make sure that there aren’t any physical objects blocking the direct line of sight between the access point and your system. Furthermore, try to remove any other wireless devices that are nearby as these could also hinder your Wi-Fi signal strength.

4. If you haven’t done so already, you should download the latest patch for Diablo 4 as it may contain a fix for the 1016 error. While you are at it, make sure you have the latest firmware installed on your PC or console as well.

5. A power cycle may also fix your login problems in the latest Diablo game. In order to perform this action, you need to turn off your modem and router(s), wait for several minutes and then turn them back on again.

Once your internet connection has gone back online, try to load your save file to see if you are able to connect to the server.

6. There is also a possibility that the game servers are down at this moment. In this scenario, you won’t be able to connect to Battle.net no matter what you do unless the servers get fixed.

How to turn off damage numbers in Diablo IV

When you deal damage to your enemies in Diablo 4, you will see a number pop up indicating how much you are hurting them. If you find that this feature is too distracting, then you can take a look at this tutorial to see how you can disable it.

1. If you want to turn off damage numbers, then the first step you need to take is to head over to the Options menu in Diablo IV.

If you have loaded into your save file, then you need to press down on the touch pad on PS4/PS5 or the View button on Xbox in order to open the Map Screen. On the Map Screen, use the L1/R1 button on PlayStation or LB/RB button on Xbox One/Series to move to the Game tab. Afterwards, select Options.

If you are still in the main menu, then you need to press the Options button on PlayStation or Menu button on Xbox to open Game Menu. From there, head over to Options.

2. From the Options menu, you need to first move over to the Gameplay tab. You can change tabs by using the L1/R1 or LB/RB buttons.

3. Once you get to the Gameplay tab, move the cursor to the Show Damage Number settings, which should have the following description:

Enabled: All damage dealt by the player is displayed as floating numbers on screen.

Disabled: Hides all damage numbers.

4. By default, this setting is enabled. To turn it off, make sure that it is not selected in the Gameplay tab of the Options menu.

5. Once you deselected Show Damage Number, press the Triangle or Y button to save and apply the change.

When you start fighting in Diablo 4 again, you should no longer see any numbers appear on the screen after you dealt damage to your targeted enemies.

How to fix Diablo IV ‘disconnected from the server’ issues

When playing Diablo IV, you may end up getting the following Warning message:

  • “Disconnected from Server.”

You may also get the following Network Error:

  • “The game connection has been lost; your client has been disconnected from the server.”

To see how you can fix these disconnection issues, you can take a look at this troubleshooting article from Seeking Tech.

1. To start off, you can try loading your save file again if you get kicked out to the main menu. This usually works for us when we get logged out of the server.

2. If Diablo 4 still keeps getting disconnected, then we recommend taking a look at the official Diablo Twitter account to see if there are any announcements regarding server issues and/or maintenance.

If the servers aren’t operational, then you can’t do anything else but wait until they are back online before you can continue playing the game.

Unfortunately, Diablo 4 require an internet connection at all times. So, even if you are playing by yourself, the game still needs to be connected to the internet.

3. If the servers appear to be fine, then you should make sure that you have the latest patch for the game installed as a new update may fix the connection problems.

On the PS5, go to the home menu and then move the cursor over to the Diablo IV icon. Afterwards, press the Options button on the DualSense and then select Check for Update to manually download and install the patch.

On the Xbox Series X or Xbox Series S, you can press the Xbox logo button to open the Guide menu. You can then move the cursor over to Diablo 4’s icon and then press the Menu button. Afterwards, select “Manage game and add-ons” and then “Updates.”

If the action RPG needs to be updated, then make sure you download and install it. You should then open the game and resume your progress to see if you are still getting disconnected.

4. If you are downloading and or streaming at the same time on the same home network then the high bandwidth usage could cause the game to disconnect.

In this case, you can try stopping or pausing your other network activities to see if you are able to fix your disconnection issues when playing.

5. You may also want to consider power-cycling your modem and router. In order to do so, you can try taking the following steps:

  • Turn off your PC or game console.
  • You should also power down your modem or router. If these devices don’t have a power button, then you need to unplug the power cords from the power outlets.
  • Wait for a minimum of two minutes.
  • Power on your modem and router again.
  • Once your home network has re-connected to the internet, turn your PC or console back on.
  • Open Diablo 4 and then try load your save file. Hopefully, you should be able to play the game without experiencing any disconnects.

How to fix Diablo IV brightness issues on PS5, Xbox Series X and S

When playing Diablo IV on your PlayStation 5, PlayStation 5 Digital Edition, Xbox Series X or Xbox Series S, you may notice that the game may look too bright, too dark or washed out.

To see how you can fix these brightness issues with this action role-playing game, you can take a look at this troubleshooting article from Seeking Tech.

1. If you are using HDR with Diablo 4, then the first step you need to take is to make sure that you have the brightness output of your console calibrated with your television set or gaming monitor.

On the PS5, you need to open the Settings menu from the home screen. Afterwards, select Screen and Video > Video Output > Adjust HDR.

For the Series X and Series S, you first need to open the Settings App. Once you do, select General > TV & display options > Calibrate HDR for games.

After getting to the Adjust HDR or Calibrate HDR for games menu, follow the instructions over the next several screens.

2. After you have calibrated the HDR output of your console, you need to calibrate the brightness level from within Diablo IV. You can do so by taking the following steps:

  • Open the Options menu in the game.
  • Once you get to the Options menu, make sure you are viewing the Graphics tab. You can use the L1/R1 buttons on the DualSense or LB/RB buttons on the Xbox controller to change tabs.
  • Select the Calibrate Brightness option in the Graphics tab.
  • In the next screen, you will be able to adjust the Black Point, Brightness and White Point. You are instructed to adjust the Black Point first as you can use the left image as a guide. You should then adjust the White Point by using the right image. Finally, adjust the Brightness slider by using the middle image.
  • You may need to re-adjust these settings occasionally when you are moving from a dark environment to a bright one or vice versa. You may also need to change the Black Point, Brightness and/or White Point if the ambient lighting of your room changes.

3. If the game still looks too bright, too dark and/or washed out, then you can try disabling HDR from your system menu.

On the PS5, you need to go to Settings > Screen and Video > Video Output > HDR and then disable HDR.

On the Series X and Series S, you need to head over to Settings > General > TV & display options > Video modes. Afterwards, make sure that the Allow HDR10, Auto HDR and Allow Dolby Vision for Gaming settings are disabled.

4. If you have another HDR-capable screen, then you can try playing Diablo 4 from there. Some TV sets and monitors are better than others when it comes to displaying HDR content for games.

How to fix Diablo IV quick resume and suspension issues

When resuming your progress in Diablo IV, you may end up seeing the following message:

  • “You have been logged out because the game has been suspended for too long.”

To see how you can potentially fix this game suspension issue, you can take a look at this troubleshooting article from Seeking Tech.

Why you are getting logged out

For the uniformed, Diablo 4 is an online only game as it requires you to connect to the internet before you can load into your character save file.

Online games do not work well with being suspended or being put in quick resume as you will eventually lose your connection to the servers if you don’t return to your game in a quick enough fashion. As a result, there is no way to fix this problem aside from waiting for the development team to remove the online connection requirement.

 

How to avoid getting logged out in Diablo 4

While you may not be able fix this issue of the game logging you out if you suspend it, you should be able to avoid the problem.

In order to do so, you need to abstain from going back to the home screen while the game still remains open. If you do need to go to the home menu, then return to Diablo 4 as soon as possible to avoid getting logged out of the servers.

You should also avoid putting your system in Rest Mode or Sleep Mode while the game is still open. Otherwise, you should end up seeing the “You have been logged out” warning message when you turn your system back on and then try to play Diablo 4.

The Xbox Series S and Xbox Series X will put the game in the quick resume queue when you go back to the home screen of the dashboard, open another app, play another game, turn off your console or put your console to sleep. When you try to resume your progress in Diablo IV, you will end up getting logged out every time.

Therefore, the only way to avoid this issue is to simply leave the game open on all platforms. This should be able to prevent the servers from logging you out. Of course, if you aren’t able play the game for a long time, then you are better off just logging out of the servers and then turning off your gaming system to save on your electricity bill.

How to move the UI in Diablo IV

By default, the user interface is placed on the bottom left corner in Diablo IV. This heads-up display will show your life bar, skill bar as well as a set of skills that can be currently used.

If you would like to move this UI to a different location of the screen, then you can take a look at this tutorial from Seeking Tech to see how you can properly do so.

1. To start off, you should head over to the Options menu in Diablo 4.

From the main menu, you can get there by pressing the Options button of the DualShock 4/DualSense or Menu button on the Xbox One/Xbox Series controller and then selecting Options.

If you are currently playing this action role-playing game, then you have to first bring up the Map Screen by pressing the touch pad of the DualShock 4/DualSense or View button on Xbox. You should then be able to find Options in the Game tab.

For the uninformed, you can change tabs by using the L1 and R1 buttons if you are playing the game on a PlayStation 4, PlayStation 4 Pro, PlayStation 5 or PlayStation 5 Digital Edition. You need to use the LB and RB buttons if you are playing on Xbox One, Xbox One S, Xbox One X, Xbox Series S or Xbox Series X.

2. From the Options menu, navigate your way towards the Gameplay tab.

3. Once you get there, move the cursor down until you get to the HUD Configuration setting, which should be showing the following description:

  • “Choose a configuration for your Life, Resource, and Skill bar.”

4. By default, this setting is set to the Left Corner. In order to change it, you need to select the drop-down menu to the right.

5. Afterwards, you can select Centered from the drop-down menu.

6. Press the Triangle button on your DualShock 4/DualSense or Y button on your Xbox controller to save and apply the change you just made to the heads-up display.

7. Exit out of the Options menu and then return to your game.

You should now be able to see the new location for the UI. You can find a comparison shot between the two different HUD locations below:

Left Corner:

Centered:

If you don’t like how the new UI position looks, then you can change it back from the aforementioned HUD Configuration setting in the Gameplay tab of Options menu.

How to turn off Diablo IV subtitles

By default, Diablo 4 will display subtitles whenever you hear someone talking in the game. To see how you can disable these captions from appearing, you can take a look at this tutorial from Seeking Tech.

How to turn off cinematic subtitles

In order to disable subtitles that are displayed during cut scenes in this action role-playing game, you need to take the following steps:

1. First off, you should head over to the Options menu in Diablo IV.

Before selecting your character from the main menu, you can get to Options by pressing the Options button on a PlayStation controller or Menu button on an Xbox controller. You should then be able to head to the Options menu from there.

If you are already loaded into a character save, then you have to press down on the touch pad button on PlayStation or press the View button on Xbox to open the Map Screen. From there, change to the Game tab by using L1/R1 or LB/RB and then select Options.

2. Next, you need to use the same L1/R1 or LB/RB buttons to either move to the Subtitles tab or Accessibility tab.

3. After doing so, scroll down until you get to the Subtitles section.

4. From there, you should find the Cinematic Subtitles section, which should have the following description:

  • “Display subtitles during cinematic cutscenes.”

5. By default, this setting is set to On. To turn it off, select the drop-down menu located to the right and then select Off.

6. After disabling subtitles for the cut scenes, you need to save and apply the change by pressing the Triangle button on PlayStation or Y button on Xbox.

You should no longer see any text appear at the bottom of the screen the next time you see a cinematic while playing Diablo 4.

Can you disable in-game subtitles in Diablo 4?

Unfortunately, there is currently no way you can turn off the subtitles that appear in-game when someone is talking. You may need to wait until the development studio adds the option to turn this feature off in a future patch update. Therefore, you can try checking the Options menu anytime the game gets patched.

For now, you can quickly remove the subtitles by either advancing through the dialogue by pressing the X button on PlayStation or A button on Xbox to advance. You can also skip the conversation completely by pressing the Circle button on PlayStation or B button on Xbox.

How to zoom in the camera in Diablo IV on console

You may find that the in-game camera in Diablo IV to be too far away. This may make some of the objects and enemies hard to see, especially if you are sitting at a good distance away from your computer monitor or television screen.

To see how you can zoom in the camera in Diablo 4 while playing the action role-playing game on a home console, you can take a look at this tutorial from Seeking Tech.

1. In order to zoom in the camera in this game, you will need to assign a button for the action. In order to do so, the first step is to head over to the Options menu.

To get there from the main menu, you need to press the Options button when playing with the DualShock 4 or DualSense on the PlayStation 4 or PlayStation 5. You need to press the Menu button if you are playing on the Xbox One, Xbox One S, Xbox One X, Xbox Series S or Xbox Series X. Afterwards, you should be able to select Options from the small window menu.

If you are already loaded into the game, then you need to bring up the Map Screen by pressing the touch pad on PlayStation or View button on Xbox. From there, use the L1/R1 buttons on PlayStation or LB/RB buttons on Xbox to head over the Game tab. Lastly, select Options.

2. Now that you open the Options menu, use the L1/R1 buttons or LB/RB buttons to head towards the Controls tab.

3. Once you get there, you need to scroll down until you get to the Console section.

4. You should find the Zoom in-game camera setting, which will show the following description:

  • “Toggles the game camera zoom.”

5. Once you select the Zoom in-game camera setting, you will be asked to assign a button to it by pressing the button on your controller.

6. After assigning a button for zooming, you have to press the Triangle button on PlayStation or Y button on Xbox in order to save your new setting.

7. Back out of the option menu and then return to your game.

8. When you press the corresponding button you previously set up while playing Diablo 4, you should now be able to zoom the camera in to get a closer view of your character as well as the surrounding area.

If you want to zoom back out at any time during gameplay, then you simply need to press the same button again.

How to prevent motion sickness while playing Diablo IV

You may start to feel a little bit nauseous when playing Diablo IV on your PC, PS4, PS4 Pro, PS5, Xbox One, Xbox One S, Xbox One X or Xbox Series S. To see how you can prevent yourself from experiencing motion sickness while playing this action RPG, you can take a look at this article from Seeking Tech.

1. For the first step, you need to head over to the Accessibility tab in the Options menu.

To do so from the main menu, press the Options button if you are playing with a PlayStation 4 or PlayStation 5 controller. If you are playing with an Xbox One or Xbox Series controller, then you need to press the Menu button. In the pop-up menu, select Options. Afterwards, use the L1/R1 buttons or LB/RB buttons to switch tabs until you get to the Accessibility tab.

If you are currently playing, then you need to bring up the Map Screen first by pressing the Options button on PlayStation or Menu button on Xbox. You then need to use the L1/R1 buttons or LB/RB buttons to head over to the Game tab, where you can then go to Options. Finally, yes the same should buttons again to navigate towards the Accessibility tab.

2. From the Accessibility tab, scroll down until you get to the Gameplay section. From there you will see the following settings:

The Screen Shake Effects setting will make your screen shake for select attacks and abilities.

The Combat Hit Flash will make the make a character flash in order to indicate that it has taken damage.

The Reduce Strobing will turn off some of the blinking lighting effects in Diablo 4.

By default, Screen Shake Effects and Combat Hit Flash are enabled while Reduce Strobing is disabled. We recommend that you disable the Screen Shake Effects and Combat Hit Flash settings and then enable the Reduce Strobing setting.

3. Also in the same Accessibility tab, you may also want to consider enabling the Display Player Highlight setting, which puts an outline on your character. By doing so, you should know where your character is at all times, which may help with your nausea.

To turn this feature on, scroll down to the Highlights section in the Accessibility tab. Afterwards, make sure that the Display Player Highlight setting is selected.

If you would like to change the color of the highlight around your character, then you can also select the Player Highlight Color. In the pop-up Color Picker menu, you should be able to switch to your preferred color.

How to turn off the Diablo IV narrator

When playing Diablo 4, you may hear a voice reading the text that appears on the screen. If you would like to turn off the narrator in this action role-playing game, then you can take a look at this article from Seeking Tech to see how you can properly do so.

1. To begin, you need to head over to the Options menu.

If you haven’t load into the game with a character, then you can open the Game Menu by pressing the Options button on the DualSesne/DualShock 4 or Menu button on the Xbox One/Xbox Series controller. Afterwards, select Options.

If you have already loaded into your save file, then you need to open the Map screen by pressing on the touchpad on PlayStation or View button on Xbox. From there, use the L1/R1 or RB/LB buttons to head over to the Game tab, where you can then select Options.

2. From the Options menu, you can either head over to the Sound tab or Accessibility tab.

If you go to the Sound tab, then you have to scroll down until you get to the Screen Reader section.

On the other hand, the Screen Reader section should already be on top of the Accessibility tab.

3. Move the cursor to the Use Screen Reader section, which should be showing the following description:

  • “Enables or disables audio that describes text and interactive elements of the current screen.”

4. Make sure that the Use Screen Reader setting is not selected.

5. Afterwards, move the cursor down to the Text to Speech setting, which contains the following description:

  • “Enables or disables all text to speech narration of in-game text chat.”

6. Make sure that the Text to Speech is not selected.

7. Press the Triangle button on PlayStation or Y button on Xbox to save and apply the change you made to these screen narrator settings.

You should no longer hear the screen reader when you use the menus, texting with other players and in other scenarios when playing Diablo 4.