Kevin Chen

PlayStation Plus Essential, Extra and Premium benefits for PS3, PSP and Vita owners

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Sony recently announced a revamp to PlayStation Plus as the subscription has been extended to the Essential, Extra and Premium tiers.

For the uninformed, PlayStation Plus originated on the PlayStation 3 home console in 2010 and was eventually expanded over to the PSP and Vita handhelds in the following years. So, how do the new changes affect these older gaming systems?

You can find out in this article from Seeking Tech.

Can you stream PS4 and PS5 games via PlayStation Plus Premium on PS3, Vita and PSP?

With PlayStation Plus Premium subscription, you are able to stream PS1, PS2, PS3, PS4 and PSP games over the cloud. The streaming feature is currently limited to the PlayStation 4, PlayStation 5 and PC.

The PlayStation 3, PlayStation Portable and PlayStation Vita systems won’t be able to stream any of the PS1, PS2, PS3, PS4 and PSP games from the PlayStation Plus Premium service.

Can you keep your previously redeemed monthly PS3, PSP and Vita games?

If you previously redeemed monthly PS3, PSP and Vita games through the original PlayStation Plus service, then you need to stay subscribe to the newer PlayStation Plus Essential, PlayStation Plus Extra or PlayStation Plus Premium tier in order to be able to play these titles.

Will you be able to play PS3 and PSP games on PlayStation Plus Premium on their native systems?

While the PlayStation Plus Premium subscription will offer a selection of PS3 and PSP games, these titles can’t be played on their native consoles.

Instead, you can download PSP games and play them directly on PlayStation 4 and PlayStation 5. You can also stream PS3 and PSP games on the PlayStation 4 and PlayStation 5 consoles in addition to the PC.

What will happen to your current PlayStation Plus and PlayStation Now subscription?

If you are currently subscribed to the PlayStation Plus and/or PlayStation Now, then your subscriptions will be converted over.

If you are a PlayStation Plus member, then you will be converted over to PlayStation Plus Essential. With Essential you will get the same benefits as before, which includes the following:

  • At least two downloadable monthly games playable on PS4 and PS5
  • PlayStation Store Discounts
  • Cloud storage for saved files
  • Online multiplayer access for select games

If you are a member of PlayStation Now, then your subscription will automatically convert over to PlayStation Plus Premium. With the most expensive tier, you will gain access to the following:

  • All the benefits from PlayStation Plus Essential
  • A library of up to 400 downloadable games playable on PS4 and PS5
  • Up to 340 classic games playable on PS4 and PS5 (PlayStation 3 games can only be streamed)
  • Game trials for select games
  • Streamable PS1, PS2, PS3, PS4 and PSP games playable on PS4, PS5 and PC

If you are currently subscribed to both PlayStation Plus and PlayStation Now, then your subscriptions will be converted over to PlayStation Plus Premium.

If your current PlayStation Now subscription expires before your current PlayStation Plus subscription, then your PlayStation Plus Premium will be reverted back to PlayStation Plus Essential once your PlayStation Now subscription ends.

How to fix A80K, A90K, A95K, X80K, X85K, X90K, X95K and Z9K app issues

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The Sony A80K, A90K, A95K, X80K, X85K, X90K, X95K and Z9K support media apps like Amazon Prime, Disney Plus, HBO Max, Netflix, Crunchyroll, YouTube and more.

If you are experiencing issues with using the built-in applications on these television sets, then you can take a look at this troubleshooting article from Seeking Tech.

1. The first step we recommend is to make sure that the app you are trying to use isn’t suffering from a server outage or going through server maintenance.

If the servers are down, then you can simply wait until they are up again before you try using the problematic app.

2. If the app forced your television set to be completely frozen, then we recommend turning off your TV.

To do so, you can press and hold the power button on the remote of the A80K, A90K, A95K, X80K, X85K, X90K, X95K or Z9K for 5 seconds.

If the TV won’t turn off, you can try pressing the power button located directly on it.

If the power buttons on the remote and TV don’t work, then you can unplug your television set from the power outlet. Afterwards, we recommend waiting 2 minutes before you plug the TV set back into the power outlet.

3. You can also try clearing the cache from the troublesome app by taking the following steps:

  • Press the home button on the remote.
  • Go to Settings.
  • Head to Apps.
  • Select the troublesome app. If you can’t find the application, then you need to select See All Apps to view every app currently installed on your television set.
  • Next, select Clear Cache.
  • Finally, select Ok to delete all the temporary files.

4. Furthermore, you can try deleting all the data from the app that is causing you issues. To do so, you need to do the following:

  • On the remote control of your TV, press the home button.
  • Head over to Settings.
  • Go to Apps.
  • Select the app that is causing issues. If you can’t find this app, then you need to select See All Apps to find an expanded list of applications you have installed on the TV.
  • Afterwards, you need to select Clear Data.
  • Next, select Clear All Data.
  • Lastly, select Ok to delete all of the app data file.

5. You should also make sure that the firmware of your A80K, A90K, A95K, X80K, X85K, X90K, X95K or Z9K have been updated to the newest version.

To find out how to do so over the internet or via the USB connection port, you can check out this tutorial.

6. You should make sure that the app that is causing problems have been updated to the latest software release as well.

7. If the app still isn’t working normally, then you can try factory resetting your TV by following this guide.

If none of the aforementioned solution help with fixing the app issues, then we recommend that you avoid using the problematic application until there is a new update to the app and/or your TV.

Instead, you can try using the app on an external device (like a media player or game console) that you can connect to your television set in order to see if the application is more stable when running on the external device.

What to do when your PS5 can’t format the M.2 SSD

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When trying to install your M.2 solid state drive on your PlayStation 5 or PlayStation 5 Digital Edition, you may get an error message saying that the expansion drive can’t be formatted.

To see how you can potentially fix this formatting issue, you can take a look at this troubleshooting article at Seeking Tech.

1. The first step we recommend taking is to remove the M.2 SSD from your PS5 system and then res-insert it again. Afterwards, try to format it again.

2. If you are still getting an error when formatting, then we recommend removing the drive from your system again. This time, insert the SSD into the M.2 slot of a computer.

On the computer, make sure that the storage drive doesn’t have any password or other security setup. If it does, then you need to try to disable it.

3. While you have the SSD inserted in a PC, you should also check if there is a new firmware update available for the storage drive.

4. Furthermore, you can also try formatting the drive from the computer.

After removing the password protection, updating the firmware and/or formatting the M.2 SSD, you should then re-insert the storage drive into the PlayStation 5 and then try to format it.

5. If you are still getting a formatting error, then make sure you have the latest firmware downloaded for your PS5 or PS5 Digital Edition.

To update, you need to take the following steps:

  • Turn on your PlayStation 5 console if you haven’t done already.
  • After getting to the home screen menu, which is where you get to select which game to play, select the gear icon on the top right side of the screen in order to go to Settings.
  • In the Settings menu, head over to System.
  • After getting to the System menu, you first need to select System Software from the left column.
  • From the right side of the same screen, you then have to select System Software Update and Settings.
  • In the next screen, you need to select Update System Software.
  • Afterwards, you either select to update over the Internet or update by using an USB storage device.

6. You can also try clearing the cache and rebuilding the database of your PlayStation 5 or PlayStation 5 Digital Edition by doing the following:

  • Turn off your PS5 console completely if you haven’t done so already.
  • With the console turned off, press and hold the power button located directly on the system until you hear two beeps. After the second beep you can let go of the power button as the PS5 should boot into the Safe Mode menu.
  • Inside the Safe Mode, you first need to connect the DualSense controller to the PS5 with an USB cable.
  • You then need to press the PS button on the DualSense to be able to use the controller.
  • After you gain control, select “5. Clear Cache and Rebuild Database” from the Safe Mode menu.
  • You can then select either “1. Clear System Software Cache” or “Rebuild Database.”

7. If none of the aforementioned potential solutions fix the formatting issues, then you might want to try using a different PS5-compatible SSD to see if the new drive is able to format.

If the formatting issues occurred across multiple drives, then you might want to contact Sony as there may be an issue with your PlayStation 5 or PlayStation 5 Digital Edition.

How to disable Pro Tips cards on PlayStation 5

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The new firmware update of the PlayStation 5 and PlayStation 5 Digital Edition added Pro Tips cards to the Control Center quick menu.

If you want to remove this feature, you can take a look at this tutorial at Seeking Tech.

What are Pro Tips cards?

Pro Tips cards appear when you press the PS button on your DualSense controller to bring up the Control Center quick menu. These cards are not hard to spot as they are using a blue background and placed to the right of the other cards.

Pro Tips will provide information on the various features available on your PS5 and PS5 Digital Edition system. These include screen sharing, multitasking, trophy tacking, game presets and voice command.

How to remove Pro Tips cards

In order to disable Pro Tips cards from being shown in the system menu of your PlayStation 5 or PlayStation 5 Digital Edition, we recommend taking the following steps:

1. To start off, open the Control Center quick menu by pressing the PS logo button on your Dualsense controller.

The button is located in between the speaker and the microphone mute button of the game pad.

2. Next, scroll all the way to the right at the top side of the Control Center until you get to the Pro Tips card.

3. With the Pro Tips card highlighted, press the Options button on the controller.

4. Finally, select the Remove Card option.

After selecting Remove Card, the Pro Tips cards will no longer appear on the Control Center quick menu.

How to fix PS5 voice command issues

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The voice command feature was recently added to the PlayStation 5 and PlayStation 5 Digital Edition. If you are having problems using this feature, then you can take a look at this troubleshooting article from Seeking Tech.

1. The first step we recommend taking is to make sure that your PS5 or PS5 Digital Edition system is connected to the Internet as this feature currently requires the PlayStation Network in order to function.

2. It is also important to note that voice command can only recognize the English language as of this moment. Therefore, other languages aren’t supported.

3. You should make sure that your PlayStation 5 or PlayStation 5 Digital Edition is in listening mode.

If you have the Listen for “Hey PlayStation!” setting enabled, then you simply need to say “Hey PlayStation” into the microphone in order to put your system in listening mode.

If you have the “Hey PlayStation!” setting disabled, then you need to press the PS button on your DualSense controller and then select the Voice option at the bottom of the screen to put your PS5 or PS5 Digital Edition into listening mode.

You can tell that your console is currently in listening mode by looking at the upper left corner as a white circle should appear there.

4. You should also make sure the microphone you are using for the voice command hasn’t been muted.

If you are using the DualSense, for example, you will see an orange light on the microphone button when it is muted. To unmute, press the microphone button on the controller to turn off the orange light.

To see how you can change your microphone settings on your PlayStation 5 system, we recommend taking the following steps:

  • Select the gear icon from the home screen to go to the Settings menu.
  • In the Settings menu, select Sound.
  • In the Sound Menu, select Microphone.
  • In the Microphone menu, you can change the microphone input device, adjust the microphone level, change the microphone status when you logged into your PlayStation 5 and/or change the microphone status when starting a voice chat/streaming broadcast.

5. You may also want to increase the response timeout length of the Voice Command feature by doing the following:

  • From the home screen, head over to Settings.
  • Inside of Settings, go to Voice Command.
  • In the Voice Command menu, select Response Timeout.
  • In the pop-up menu, select either Slower or Slowest.

6. Keep in mind that the Voice Command feature is currently in Preview mode, which means that the development team at PlayStation is still working on improving this feature.

Therefore, we recommend keeping your PS5 system up to date to the latest firmware as new software versions may make Voice Command better.

7. It is also important to note that the Voice Command feature is limited. While you can use it to navigate the system menus, you won’t be able to use your voice to navigate the menus when playing a game.

The best way to use Voice Command is to quickly switch between different games and other apps as well as to quickly navigate over to a specific area in the system menus.

How to enable voice commands on PS5

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Voice commands were recently added to the PlayStation 5 and PlayStation 5 Digital Edition. To see how you can enable and use this feature, you can take a look at this article from Seeking Tech.

What is PS5 voice command?

By enabling the voice command feature on your PlayStation 5 or PlayStation 5 Digital Edition, you can use your voice to open a videogame, opening an app, control media playback as well as other system level features.

How to download and install the new firmware for PS5

Voice commands were added through a new software version of the PS5 and PS5 Digital Edition. If you haven’t done so already, you can update your system to the new firmware by doing the following:

1. Turn on the game console and then make sure it is connected online to the PlayStation Network.

2. If the firmware doesn’t start to download immediately, then you can select the gear icon located on the top right corner of the home screen. For the uninformed, the home screen is the menu where you can select which videogame to play.

3. After getting to Settings, select System from the list of available options.

4. In the System menu, select System Software on the left side and then System Software Update and Settings on the right side afterwards.

5. Once you get to the System Software Update and Settings menu, select Update System Software.

6. Finally, select Update Using Internet.

How to enable voice commands on PlayStation 5

After updating to the latest available firmware, you can enable voice commands by taking the following steps:

1. Head to Settings from the home screen by selecting the gear icon.

2. In the Settings menu, select Voice Command.

3. In the Voice Command menu, select Enable Voice Command.

4. We also recommend that you make sure that the Listen for Hey PlayStation feature is turned on. With this enabled you can simply say “Hey PlayStation” to activate voice command.

Otherwise, you will need to press the PS button on your DualSense and then select the Voice option in the Command Center quick menu in order to activate the same feature.

5. In the same Voice Command menu, you also have the following options:

  • Speech Speed will let you change how fast the AI voice will reply. You can pick between Fastest, Faster, Normal, Slower or Slowest.
  • Speech Volume will let you adjust the AI voice volume when replying. You can change it to Loudest, Louder, Normal, Quieter, Quietest or Mute.
  • With Response Timeout, you can set the length of time Voice Command will wait for your voice input before the current session closes. You can change the interval to Fastest, Faster, Normal, Slower or Slowest.
  • With the Participate in our Feedback Program, you can choose whether or not you want to share your experience of using Voice Commander to the development team at PlayStation.
  • Lastly, you can select the Learn More option if you want more information to using voice commands on your PlayStation 5 or PlayStation 5 Digital Edition.
  • With Voice Command enabled, make sure that you have a working microphone. You can use the microphone on your DualSense as well as a mic from a compatible headset.

If you are having issues using the voice command feature, then you can check out this troubleshooting guide.

How to add check marks on enabled settings for PS5

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With the PlayStation 5 and PlayStation 5 Digital Edition, you can enable and disable certain settings from the system menu.

You can normally tell whether or not a setting has been disabled by looking at the switch icon located on the right side. If the switch is white, then it indicates that this setting is currently turned on. If the switch is black, then it means that the setting is turned off.

If you have a hard time telling whether or not a setting has been turned on, then you can add a check mark to enabled settings. In order to do so, you can take a look at this tutorial from Seeking Tech.

How to update your PS5 to the latest available firmware

The “Check Mark on Enabled Settings” feature was added to the PS5 and PS5 Digital Edition through a recent firmware version.

So, if you haven’t done so, you can take the following steps to update:

  • Turn on your PlayStation 5 and PlayStation 5 Digital Edition console.
  • Make sure that your game system is connected to the Internet.
  • If you don’t get a notification that a new firmware update is being downloaded right away, then you can select the gear icon in the home screen in order to go to Settings.
  • From the Settings menu, head over to System.
  • Inside of the System menu, select System Software, which should be the first option available on the left column.
  • On the right side in the same screen, you then need to select System Software Update and Settings.
  • From the System Software Update and Settings menu, select Update System Software.
  • After getting to the System Software Update menu, select Update Using the Internet.

How to add a check mark to enabled settings for PS5

With your PlayStation 5 or PlayStation 5 Digital Edition updated to the most recent firmware, you then need to do the following in order to add a check mark to enabled settings:

  • From the home screen menu (this is where you can select which game to play), select the gear icon located on the top right side.
  • After arriving in the Settings screen, head over to Accessibility.
  • In the Accessibility menu, select Display and Sound on the left column.
  • On the right side of the same menu, select Show Check Mark on Enabled Settings.

With Show Check Mark on Enabled Settings turned on, a check mark should now appear on all the settings that have been activated in the system menus of your PlayStation 5 or PlayStation 5 Digital Edition console.

How to prevent LG A2, B2, C2 and G2 OLED burn-in issues

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The A2, B2, C2 and G2 are the latest OLED television sets released by LG. You can take a look at this guide from Seeking Tech to see how you can prevent your screen from getting image retention, ghosting and burn-in issues.

This article should apply to all the available screen sizes of the LG A2, B2, C2 and G2 series, which include the following model numbers:

  • OLED48A2AUA
  • OLED48A2PUA
  • OLED55A2AUA
  • OLED55A2PUA
  • OLED65A2AUA
  • OLED65A2PUA
  • OLED77A2AUA
  • OLED77A2PUA
  • OLED55B2PUA
  • OLED65B2PUA
  • OLED77B2PUA
  • OLED42C2AUA
  • OLED42C2PUA
  • OLED48C2AUA
  • OLED48C2PUA
  • OLED55C2AUA
  • OLED55C2PUA
  • OLED65C2AUA
  • OLED65C2PUA
  • OLED77C2AUA
  • OLED77C2PUA
  • OLED83C2AUA
  • OLED83C2PUA
  • OLED55G2PUA
  • OLED65G2PUA
  • OLED77G2PUA
  • OLED77Z2PUA
  • OLED83G2PUA

How to prevent LG A2, B2, C2 and G2 burn-in issues

In order to prevent image retention issues when watching TV and playing games with your A2, B2, C2 or G2, you can try taking the following precautionary steps:

1. First off, it is important to note that black bars could cause image retention.

So, if you are watching a video or playing a game that have black bars, then you can try doing the following:

  • Press the gear button on the remote control of your television set.
  • Next, select the icon with the three dots.
  • After arriving in the Settings menu, select Picture.
  • You then need to select Aspect Ratio.
  • Afterwards, select User Selection.
  • Next, you can either select Vertical Zoom or 4-Way Zoom so that you can zoom into the video in order for it to completely fill the screen. Keep in mind that this will either cut out the outer edges of the video or stretch out the image.

2. Logos that stay on the screen can also cause burn-in on your A2, B2, C2 or G2. To prevent this from happening, you can do the following:

  • Press the gear button on the remote.
  • Select the three dots icon.
  • From the Settings menu, go to General.
  • Head over to OLED Care.
  • You then need to go to OLED Panel Care.
  • Select Adjust Logo Brightness.
  • Make sure that you set the Adjust Logo Brightness to High.

3. If you are planning to leave your television on for a long time, especially if you are watching or playing something that have a fixed graphic, then we recommend dimming the brightness of your OLED screen.

To do so, you need to take the following steps:

  • Press the gear button on your TV remote.
  • Select the icon that has three dots.
  • Inside the Settings menu, select Picture.
  • In the Picture menu, go to Select Mode and then set it to APS.
  • Afterwards, go to Advanced Settings.
  • In Advanced Settings, select Brightness.
  • You then need to select OLED Pixel Brightness.
  • Finally, lower the screen brightness.

4. You can also enable the Screen Move feature by doing the following:

  • Start by pressing the gear button on the remote control.
  • You then need to select the three dots icon.
  • Once you are in the Settings menu, go to General.
  • You should then go to OLED Care.
  • Afterwards, head over to OLED Panel Care.
  • In the OLED Panel Care menu, make sure that the Screen Move feature is turned on.

With Screen Move enabled, the image will move slightly at regular intervals so that the OLED screen won’t be stuck showing the same static image continuously.

5. Furthermore, we recommend using the Auto Power Off feature so that your 2022 LG OLED will turn off its own due to the lack of activity.

To use this feature, you need to take the following steps:

  • Begin by pressing the gear button on your remote controller and then selecting the icon with the three dots.
  • From the Settings screen, you need to go to General.
  • Next, head over to OLED Care.
  • You then need to go to Device Self Care.
  • From the Device Self Care menu, Energy Saving.
  • In the Energy Saving screen, make sure that the Auto Power Off setting has been turned on.

6. You can also try doing the following actions to prevent your LG A2, B2, C2 or G2 from getting image burn-in:

  • If you are playing a videogame, then most modern games come with a customizable heads-up display that you can change in order to decrease the chances of image retention.
  • Modern game consoles and media players should also have a setting that will automatically dim the screen after some time has passed due to the lack of activity.
  • If you can’t avoid having a static image displayed on the OLED screen, then we recommend that you either turn off your television set or switch to an entirely different image temporarily after around every hour or so of continuous usage.

How to fix LG A2, B2, C2 and G2 burn-in issues

If you see that your screen has some image retention, then you can try to fix it by doing the following:

  • To start off, press the gear button on your TV’s remote.
  • Next, you need to select the icon with the three dots.
  • From the Settings menu, head over to General.
  • Inside of General, select OLED Care.
  • Afterwards, you need to head over to OLED Panel Care.
  • In the OLED Panel Care menu, select Pixel Cleaning.

If the Pixel Cleaning function did not fix your screen burn-in, then the image retention may be permanent.

How to fix LG A2, B2, C2 and G2 random shutdown issues

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Your LG A2, B2, C2 or G2 OLED television set may be randomly turning off. To see how you can fix these shutdown issues, you can check out this troubleshooting guide from Seeking Tech.

This article will be covering all the screen sizes from the 2022 A2, B2, C2 and G2 series, which should include the following model numbers:

  • OLED48A2AUA
  • OLED48A2PUA
  • OLED55A2AUA
  • OLED55A2PUA
  • OLED65A2AUA
  • OLED65A2PUA
  • OLED77A2AUA
  • OLED77A2PUA
  • OLED55B2PUA
  • OLED65B2PUA
  • OLED77B2PUA
  • OLED42C2AUA
  • OLED42C2PUA
  • OLED48C2AUA
  • OLED48C2PUA
  • OLED55C2AUA
  • OLED55C2PUA
  • OLED65C2AUA
  • OLED65C2PUA
  • OLED77C2AUA
  • OLED77C2PUA
  • OLED83C2AUA
  • OLED83C2PUA
  • OLED55G2PUA
  • OLED65G2PUA
  • OLED77G2PUA
  • OLED77Z2PUA
  • OLED83G2PUA

1. In order to stop your LG television set from randomly shutting down, the first step we recommend taking is to make sure that the TV isn’t using the Auto Power Off feature.

To disable it, you need to take the following steps:

  • Go to the Settings menu on your LG A2, B2, C2 or G2.
  • From the Settings menu, select General.
  • Next, go to OLED Care.
  • Afterwards, head to Device Self Care.
  • Inside the Device Self Care menu, go to Energy Saving.
  • You then need to select Auto Power Off.
  • Lastly, make sure that the Auto Power Off setting has been disabled.

2. We also recommend turning off the Screen Off feature, which you can do so by taking the following steps:

  • Open the Settings menu on your OLED television set.
  • Head to General from the Settings menu.
  • After getting to General, you then need to head to OLED Care.
  • You then need to select Device Self Care.
  • Afterwards, select Energy Saving.
  • Once you get to the Energy Saving menu, select Screen Off.
  • Finally, make sure that the Screen Off has been disabled.

3. Furthermore, you should make sure that you didn’t set any timers that will cause your A2, B2, C2 or G2 OLED to turn off at seemingly random times.

In order to check if you have a timer active, you need to take the following steps:

  • Launch the Settings menu on your TV.
  • Inside of Settings, head over to General.
  • In General, select System.
  • From the System menu, select Time and Timer.

4. If you have HDMI-CEC or SimpLink enabled on an HDMI device that is connected to your television set, then this feature may be causing you television set to shut down unintentionally.

To fix this particular issue, go to the settings menu on the connected HDMI device to see if there is an option to disable HDMI-CEC or a similar function.

5. You should also make sure that the power cable is securely connected to the back of your television set as well as the power outlet.

6. Moreover, you can try using a different power outlet as the current one your television set is connected to could be malfunctioning.

7. Make sure that the television isn’t overheating as hot temperatures may force it to shut down by itself.

To see how you can prevent your LG OLED from getting too hot, and cool it down when it does, you can take a look at this guide.

7. If your A2, B2, C2 or G2 OLED television set is still randomly turning off on its own, then we suggest contacting LG for additional support.

If your problems turn out to be hardware related, you may have to get your TV repaired or replaced.

How to fix LG A2, B2, C2 and G2 auto brightness issues

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When watching a video or playing a videogame on your LG A2, B2, C2 or G2 OLED television set, you may notice that the screen brightness may seemingly change at random.

You can take a look at this troubleshooting article from Seeking Tech to see what steps you can take to potentially fix these auto brightness issues.

Before we start, we should note that this guide should be based on all screen sizes for the 2022 LG A2, B2, C2 and G2 OLED series, which include the following models:

  • OLED48A2AUA
  • OLED48A2PUA
  • OLED55A2AUA
  • OLED55A2PUA
  • OLED65A2AUA
  • OLED65A2PUA
  • OLED77A2AUA
  • OLED77A2PUA
  • OLED55B2PUA
  • OLED65B2PUA
  • OLED77B2PUA
  • OLED42C2AUA
  • OLED42C2PUA
  • OLED48C2AUA
  • OLED48C2PUA
  • OLED55C2AUA
  • OLED55C2PUA
  • OLED65C2AUA
  • OLED65C2PUA
  • OLED77C2AUA
  • OLED77C2PUA
  • OLED83C2AUA
  • OLED83C2PUA
  • OLED55G2PUA
  • OLED65G2PUA
  • OLED77G2PUA
  • OLED77Z2PUA
  • OLED83G2PUA

1. The first step we recommend taking is to make sure that you didn’t enable the Energy Saving Step feature. In order to see whether or not it has been turned off, you need to take the following steps:

  • Open the Settings menu on your A2, B2, C2 or G2.
  • From the Settings menu, select General.
  • In General, select OLED Care.
  • You then need to select Device Self Care.
  • Next, you need to select Energy Saving.
  • Afterwards, select Energy Saving Step.
  • In the Energy Saving Step menu, make sure that this setting is set to Off.

2. We also suggest disabling any AI video processing features of your LG OLED. In order to do turn off these functions, you need to do the following:

  • Head over to the Settings menu on your TV.
  • In Settings, go to General.
  • Next, head over to AI Service.
  • After getting to the AI Service menu, you need to make sure that AI Picture Pro, AI Brightness Settings and AI Genre Selection are all turned off.

3. You may also want to disable Adjust Logo Brightness, if you have this feature turned on.

To do so, you need to take the following steps:

  • Go to the Settings menu of your LG A2, B2, C2 or G2.
  • Next, head to General.
  • You then need to select OLED Care.
  • Afterwards, select OLED Panel Care.
  • In the OLED Panel Care, select Adjust Logo Brightness.
  • Lastly, make sure that the Adjust Logo Brightness is set to Off.

4. Furthermore, we recommend that you turn off Auto Dynamic Contrast as well if you have it enabled.

In order to do so, you need to do the following:

  • To start off, go to the Settings menu of your OLED TV.
  • Next, you need to head to Picture.
  • In the Picture menu, select Advanced Settings.
  • You then need to select Brightness.
  • From the Brightness menu, select Auto Dynamic Contrast.
  • Finally, make sure that the Auto Dynamic Contrast setting is set to Off.