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How to fix WH-1000XM5 low volume issues

If the volume for the Sony WH-1000XM5 sounds too low, then you can take a look at this article from Seeking Tech to see how you can get a louder sound output from your wireless headphones.

1. Some devices may not be compatible with the WH-1000XM5 when it comes to syncing the volume level sync. As a result, you won’t be able to use the connected device to turn up the volume of the headphones.

To fix this issue, we recommend that you try turning up the volume of the connected device as well as the volume of the headset.

To increase the volume of the WH-1000XM5, you need to swipe from the bottom of the touch sensor panel to the top. You can do this gesture repeatedly until you get to the desired volume level.

You can also swipe from the bottom of the touch sensor panel to the top and then hold. If done correctly, the volume will continuously increase until you let go of the panel.

To find out more about how you can use touch controls for the Sony WH-1000XM5, you can take a look at this tutorial.

2. You should also check to see if the media player or media app you are using has a volume control option. If it does, then make sure you try to increase the volume level from the player or app.

3. Some apps may have a setting that automatically adjust the volume of the content being played. An example of this feature is the Normalize Volume setting of the Spotify app. This may cause the audio output to sound low.

So, if you are using an app that has this feature, then you can try enabling or disabling it to see if there is a difference.

4. Some media contents may simply have low sound level. In this case, there is not much you can do if you already tried increasing volume to the maximum on the headset, connected device and media player.

5. If the ambient noise of the surround environment is drowning out the sound output from your WH-1000XM5, then make sure you have the headphone’s noise cancellation feature enabled.

If you are having problems trying to activate noise cancellation with this product, then we recommend taking a look at this troubleshooting article.

6. The “Sony | Headphones Connect” app has several settings that you can change that may help you fix the low volume issue.

Therefore, you should download and install the application if you haven’t done so already. Afterwards, connect your WH-1000XM5 to the app and then try to change various settings to see if you can get louder sound output.

7. You can also try disconnecting the headset from the connected device and then reconnecting again.

8. If refreshing the Bluetooth connection did not work, then you can try resetting your WH-1000XM5.

You can either do a normal reset or a factory reset. When it comes to factory reset, your headphones will be returned to its original factory default settings.