Earphones

When using your Google Pixel Buds A-Series, you may notice that the sound coming out of the earbuds is not sounding quite right. You can check out this troubleshooting guide at Seeking Tech to see how you can fix these audio quality issues.

1. The first step we recommend taking is to see try to play another media file as your problems may be related to the content that is playing.

2. You can also try using another pair of earbuds, headphones or the paired device’s speaker to see if the sound quality issue is isolated to your Pixel Buds A-Series.

3. If you believe that your audio issues are limited to your Google Pixel Buds A-Series, then you can make sure that your earbuds are charged.

4. You should also make sure that the aren’t any issues with the Bluetooth connection between the Google Pixel Buds A-Series and the paired device.

5. Furthermore, your earbuds may end up performing worse due to excess heat.

To find out how to prevent and fix heating issues with this product, you can take a look at this guide.

6. You can also try disabling the Bluetooth connection and the paired device and then turn it back on again.

7. Moreover, you can try resetting the paired device and then connect it again to your earbuds.

8. On the paired device, you can try forgetting the Bluetooth connection for the Pixel Buds A-Series and then set up a new pairing.

9. Make sure that both the earbuds and the paired devices are updated to the latest available firmware as well.

10. You can also switch out the ear tip size for the other two sizes that came with your Pixel Buds A-Series to see if the audio quality will improve.

11. Of course, you should also make sure that your earbuds are clean.

You can check out the official Google video on YouTube below to see how you can properly clean out your Pixel Buds.

12. You can also enable or disable several audio features on your device.

If you have a Google Pixel 6 or Google Pixel 6 Pro, for example, you can open the Settings app and then go to “Connected devices.” In the “Connected devices” menu, tap the gear icon next to your Pixel Buds A-Series.

In the “Device details” menu of the Pixel Buds A-Serie, you can toggle the “HD audio: AAC” on and off to see which will sound better.

In the same “Device details” menu, you can also tap Sound. After getting to the Sound menu, you can toggle the “Bass boost” and “Adaptive Sound” settings on and off to see what you prefer.

When using the Google Pixel Buds A-Series, you may experience problems with trying to connect to your other device. Your earbuds may also get randomly disconnected. You can take a look at this troubleshooting guide at Seeking Tech to see how you can resolve these Bluetooth connection issues.

1. To start off, make sure that your earbuds are charged.

To recharge the Google Pixel Buds A-Series, put them inside your charging case. We recommend waiting at least 15 minutes for your earbuds to charge.

You might also want to plug in the charging case to a power source if it is running out of battery life as well.

2. If your earbuds are charged and you are still experiencing connection issues, then you can try to turn off and then turn back on the Bluetooth connection on the device you are trying to connect your earbuds with (this may be a smartphone, tablet or other compatible products).

On the Pixel 6 or Pixel 6 Pro, for example, you can swipe downwards from the top of the screen to open Quick Settings. Here, you need to tap the Bluetooth setting to disable it and tap the Bluetooth setting again to re-enable it.

3. You can also upgrade the firmware versions for both your earbuds as well as the paired device. To find out how to update your Pixel Buds A-Series, you can take a look at this tutorial.

4. If you are using Wi-Fi and mobile data at the same time, then you may experience connection issues with your earbuds when you switch to Wi-Fi to mobile or vice versa.

To fix this, you can try disabling Wi-Fi from the paired device.

5. The connection of your Google Pixel Buds A-Series may also be hindered with other wireless devices.

Therefore, we recommend keeping your distance away from any microwave ovens, wireless speakers, Wi-Fi routers and other devices that use wireless communications.

6. You can also try forgetting your Google Pixel Buds A-Series from the Bluetooth menu of your paired device.

Afterwards, you can try pairing your earbuds once again to see if doing so will resolve the connection issues.

7. If none of the aforementioned potential solutions work, then one last step you can take is to reset your Pixel Buds A-Series. This process will delete everything, including firmware updates in addition to your pairing and other custom settings, with the exception of its original settings.

To see how you can factory reset your Google Pixel Buds A-Series, you can take a look at this step-by-step tutorial.

When trying to charge your Google Pixel Buds A-Series, you may notice that your earbuds and/or charging case are not recharged at all. You can check out this troubleshooting guide at Seeking Tech to see how you can potentially fix your issues.

How to charge the Google Pixel Buds A-Series

Before we begin, we should explain how recharging the Google Pixel Buds A-Series battery works.

To recharge the ear buds, you need to put them in the charging case and then close the top. However, the charging case will also need to have its batteries recharged as well.

To recharge the Google Pixel Buds A-Series charging case, you need to use an USB-A to USB-C cable (one of which is included with this product). You have to plug the smaller USB-C end of the cable to the case and the bigger USB-A end to a power adapter or other devices that can be used as a power source.

How to fix the charging issues with your Google Pixel Buds A-Series

In order to fix the charging issues with your Google Pixel Buds A-Series, you can try the following:

1. To begin, we recommend checking to see if there are any damages or obstructions on your earbuds, charging case and USB-A to USB-C cable.

2. If all of the aforementioned parts look normal, then the next step is to see if your charging case can be recharged with the USB-A to USB-C cable.

3. If the case is still not recharging, you can try another USB-A to USB-C cable.

4. You can also try cleaning the earbuds and charging case. You can find an official video on how to do so below:

5. Furthermore, you should make sure that the earbuds are properly inserted into the correct compartments of the charging case.

The earbuds and the case come with magnets that will snap the earbuds in place if it inserted correctly. You should also be able to easily close the top of the case if the earbuds were properly seated.

6. If you are sure that everything is working correctly, the next step you can take is to put your earbuds into the charging case, close the top of the case and then plug the case into a power source. Afterwards, wait for at least 30 minutes to see if your earbuds and case are recharging.

7. If your earbuds or charging case aren’t still charging after waiting for 30 minutes, the last step you can take is to factory reset the Google Pixel Buds A-Series. This process is designed to return your device to its factory settings as it will remove all your customized settings in addition to any firmware updates.

In order to factory reset this product, you can take a look at this tutorial.

The Google Pixel Buds A-Series can be easily lost. Fortunately, this product does come with several built-in features that will help you locate your missing earbuds. To find out how to do so, you can follow this step-by-step guide at Seeking Tech.

How to find the last known location of your lost Google Pixel Buds A-Series

If your Google Pixel Buds A-Series is not connected to your smartphone or device, then you can use the Find My Device feature to find the approximate last known location of your earbuds when it was connected to your phone or device.

In order to use Find My Device, you can take the following steps:

1. First off, the smartphone or device connected to the Pixel Buds A-Series must be running Android 6 or later.

2. Furthermore, you must have previously enabled the Location feature on the connected phone or device.

3. If you met the aforementioned prerequisites, the next step you should take is to open the Settings app of your Android phone or device.

4. After getting to Settings, tap “Connected devices.”

5. In the “Connected devices” menu, tap the gear icon next to your Pixel Buds.

6. Inside the “Device details” menu of your Google Pixel Buds A-Series, tap “Find Device.”

7. In the “Find device” menu, select “Last known location.”

8. For the next screen, you should see an approximate location of when your earbuds were connected to your device.

How to find the lost Google Pixel Buds A-Series that is still connected

If your lost Google Pixel Buds A-Series is still connected to your phone or device, then you should be able to make both the left earbud and right earbud ring to make them easier to located.

In order to do so, you need to do the following:

1. Open the Settings app on your connected Android phone or device.

2. Inside of the Settings app, select “Connected devices.”

3. After arriving at the “Connected devices” menu, select the gear wheel icon next to your Pixel Buds.

4. You should now be in the “Device details” menu of your Google Pixel Buds A-Series. Here, you need to select “Find device.”

5. Now that you are in the “Find device” menu, you can select the Ring Left option to make the left earbud of your ring. You can also select the Ring Right option to make the right earbud ring.

6. After selecting either option, the selected earphone should ring for around 20 seconds as it will gradually get louder.

7. After finding your earphone, you can stop the ringing by taping the side with the G logo.

The firmware for Google Pixel Buds A-Series can be updated, which may help improve the audio quality, battery life and connection performance. A new version may also fix bugs and glitched.

To find out how to update to the latest firmware for these wireless earphones, you can check out this step-by-step guide at Seeking Tech.

1. Before we begin, you will need to pair and connect your Pixel Buds A-Series to a smartphone that is running the Android 6.0 operating system or newer.

For this guide, we will be using the Google Pixel 6 with the Android 12 operation system.

2. You also need to download the Pixel Buds app from the Google Play Store.

To do so, tap the Play Store icon from the home screen. In the Play Store menu, tap the search bar and then input Pixel Buds. On the Google Pixel Buds product page, tap Install.

If you have Android 10 or newer, then the Google Pixel Buds app should already be installed on your smartphone when you first paired your earphones.

3. With the Google Pixel Buds app, your earbuds should automatically update to the latest firmware when there is a new one available.

The buds will download the firmware in the background while they are connected to your phone.

They will then install the new update once you put them back into the charging case.

4. In addition to the automatic updates, you can also manually update the firmware of the Google Pixel Buds A-Series by taking the following steps:

• Open Google Pixel Buds app.
• In the “Device details” menu, tap “More settings.”
• Inside the “More settings” menu, tap “Firmware update.”
• After getting to the “Firmware update,” you will see the “Update available” option if there is a new firmware available. Tap it to being the update process.
• In the same “Firmware update” menu, you will also see whether or not “Automatic updates” have been available in addition to being able to view the current firmware version of the left earbud, right earbud and charging case.

With the Google Pixel Buds A-Series, you can control the media playback by touching either the left earbud or right earbud.

Tapping your earbud once will either play or pause the media. Double tapping will skip to the next media track on a playlist. By triple tapping, you will either go back to the previous track or repeat the current track.

When it comes to calls, tapping your earbud once will answer an incoming call. To end or reject a call, you can either double tap or triple tap.

Finally, you can press and hold your ear bud to either activated Google Assistant or hear any unread notifications.

How to disable Google Pixel Buds A-Series touch controls

If you want to disable the touch controls of the Google Pixel Buds A-Series, you need to take the following steps:

1. To begin, make sure that your earbuds are connected to an Android device.

2. You then need to go to the Settings menu of your Pixel Buds A-Series.

If you have a device running Android 10 or newer, you can open the general Settings app, select “Connected devices” and then tap the gear wheel icon next to your Pixel Buds A-Series.

If you have a device running the older version of Android, you first need to download and install the Pixel Buds app from the Google Play Store. After installing the application, open it.

2. After getting to the “Device details” menu of your Pixel Buds A-Series, you then select “Touch controls.”

3. In the “Touch controls” menu, you will find the option to enable or disable touch controls for your earbuds.

If the switch next to it is set to the right, then that indicates that touch controls is currently enabled. If that is the case, simply tap the switch to disable the touch features.

Factor resetting your Google Pixel Buds A-Series may help fix any issues you have related to connecting, pairing, audio quality and more. To reset your earbuds to its factory settings, you can take a look at this step-by-step guide at Seeking Tech.

Before we begin, it is important to note that this procedure will erase all of the custom settings you have set for your wireless earbuds, which includes the Bluetooth pairing information.

In order to factor reset the Google Pixel Buds A-Series, you need to do the following:

1. First off, make sure that the left and ear buds are properly inserted into their designated compartments in the charging case.

If you position them correctly, they should snap into place.

2. Next, you need to use an USB-A to USB-C cable (the one that came with the ear buds should work perfectly) to connect the charging case to a power source.

The power source can be power adapter or another device that can be used as a power bank.

3. Make sure that the top of the charging case remains open.

4. Next, you need to press and hold the pairing button for around 30 seconds. This button is located at the lower back. It is shaped like a small pill.

5. When you pressed the pairing button down on the Google Pixel Buds A-Series charging case, the light indicator at the front of the charging case should start blinking a white color. Once it stops blinking, you can let go of the pairing button.

6. Afterwards, the indicator on the case will alternate between blinking white and orange. This indicates that the factor resetting process in ongoing.

7. Once the indicator starts only blinking a white light, then that signals that the reset has been completed. This also means that your earbuds are ready to be paired with another device.

If you are pairing the Google Pixel Buds A-Series to the same device as before the factory reset, make sure you forget the original pairing first on the Bluetooth menu of the device.

The Google Pixel Buds A-Series doesn’t have a traditional method where you can turn both earbuds completely off. Instead, you should be able to put them to sleep to save on battery life. In order to do so, you can check out this step-by-step guide at Seeking Tech.

Method #1: Using the Charging Case

The first method is relatively simple as you simply need to remove both earbuds from your ears and then place them into the charging case. This will disconnect the buds from your connected device. If your charging case still have some battery capacity, then this will also recharge the Pixel Buds A-Series when you close the top of the case.

Make sure you place the ear buds in the correct compartments of the charging case. They should snap into place thanks to the magnets.

To turn your Pixel Buds back on, simply put both earbuds back into your ears and they should automatically connect to your device.

Method #2: Disconnecting the Google Pixel Buds A-Series

You can also disconnect the Google Pixel Buds A-Series through the Bluetooth menu on the connected device.

For example, if you have a Google Pixel 6 of Google Pixel 6 Pro, you can do the following:

1. Go to the Settings app.

2. Inside of Settings, select the “Connected devices” option.

3. In the “Connected devices” menu, select the cog wheel icon to the right of your Pixel Buds A-Series.

4. After getting to the “Device details” menu of your Google Pixel Buds A-Series, select the Disconnect option. This will disconnect your earbuds and put them to sleep. 

5. After disconnecting your wireless buds, we recommend placing them into the charging case for safe storage. Not to mention that the case will also recharge your buds.

6. If you want to turn the Pixel Buds A-Series back on again after disconnecting it from your device, make sure to put the buds back into your ears. Afterwards, go back to the aforementioned “Connected devices” menu on your device and then select Pixel Buds A-Series.

The charging case that comes with the Google Pixel Buds A-Series has an indicator that will show different colors and blinking patterns based on its current status. You can check out this guide at Seeking Tech to see what these lights represent.

Opened Pixel Buds A-Series charging case solid white light meaning

The indicator showing a solid white light when the top of the charging case opened indicates that both Google Pixel Buds have been charged to 100% in battery capacity.

Opened Pixel Buds A-Series charging case blinking white light meaning

If you see a blinking or bouncing white light when the charging case is opened, then that means that your Bluetooth ear buds are currently in pairing mode. Therefore, you should be able to find the Pixel Buds A-Series from the list of devices on the Bluetooth menu of the device you are trying to pair it to.

Opened Pixel Buds A-Series charging case solid orange light meaning

A solid orange light indicator showing on the opened charging case should mean that one or both of the wireless ear buds inside are still charging.

Opened Pixel Buds A-Series charging case blinking orange light meaning

When you see the light indicator blinking orange three times in quick succession while the charging case is opened, then it indicates that the case has run out of battery life. However, the ear buds inside the case should still have some battery life remaining.

Opened Pixel Buds A-Series charging case blinking white and orange lights meaning

If you see the indicator alternating between the white and orange lights, then that means that the Google Pixel Buds A-Series is trying to pair with another device but can’t as one of the ear buds is not properly inserted into the charging case.

If this is happening to you, then you should take out the buds and then make sure that they are correctly inserted into their designated compartments. The ear buds should snap into place if you inserted them correctly.

Closed Pixel Buds A-Series charging case solid white light meaning

When you close the top of the Google Pixel Buds A-Series, then you may see a solid white light coming from the indicator. This means that the battery of the charging case is full or is full enough to recharge at least one of the ear buds to full capacity.

Closed Pixel Buds A-Series charging case solid orange light meaning

If you see a solid orange light when closing the charging case, then that indicates that the case is currently recharging the ear buds.

Closed Pixel Buds A-Series charging case blinking orange light meaning

If you see the indicator blinking an orange color three times in quick succession, then it means that charging case has less than 20% of battery life left. As a result, it won’t be able to fully recharge the batteries of your ear buds.

In this case, you need to recharge the charging case.

The Google Pixel Buds A-Series is vulnerable to heat and water damages. You can check out this guide at Seeking Tech to see how you can prevent your earbuds from getting harmed.

What is the operating temperature for Google Pixel Buds A-Series?

Google recommends that you use the Pixel Buds A-Series within the range of 32°F to 95°F (or 0°C to 35°C).

What is the storage temperature for Google Pixel Buds A-Series?

When you aren’t using your earbuds, Google recommends that you store them within a range of -4°F to 113°F (or –20°C to 45°C).

How to prevent Pixel Buds A-Series from overheating

In order to prevent your Google Pixel Buds A-Series from overheating, you can take the following precautionary measures:

• Avoid using the earbuds outside of the recommended operating temperature range of 32°F to 95°F (or 0°C to 35°C).
• You should also avoid storing your earbuds outside of the recommended non-operating temperature range of -4°F to 113°F (or –20°C to 45°C).
• Do not place the Pixel Buds A-Series near any heating vents.
• Do not put the wireless earbuds on your car’s dashboard during a hot day.
• When recharging, make sure that the charging case is in a well-ventilated environment.
• Do not cover the case when it is recharging.
• Avoid using a damaged case and other damaged charging accessories when recharging the internal batteries of your earbuds.
• You should also move the case away from direct sunlight contact when recharging your Bluetooth earbuds.
• Do not sleep on your Pixel Buds A-Series.
• Do not wear your earbuds when you are sleeping.

What happens when Pixel Buds A-Series overheats?

If the internal temperature of your Google Pixel Buds A-Series continues to rise, then then the devices may automatically take the following actions:

• Reduce performance
• Reduce Bluetooth connectivity
• Disable battery charging
• Turn off

How to fix an overheated Pixel Buds A-Series

In order to fix an overheated Pixel Buds A-Series, you can take the following steps:

1. If you are still wearing your earbuds, make sure you take them off.

2. If you are recharging your earbuds, then you should also remove the earbuds from the charging case.

3. Move the earbuds and the charging case into a cooler environment away from any heat sources and direct sunlight.

4. Wait for at least several minutes to let the Pixel Buds A-Series and its charging case cool down.

5. If you feel that both the earbuds and case have cooled down enough, you can try using both again.

What is the water resistance for Google Pixel Buds A-Series?

Based on the IEC standard 60529, the water protection rating for the Google Pixel Buds A-Series is IPX4. This means that your earbuds should be protected against water splashed from any direction.

With that said, your earbuds will most likely lose it water protection over time due to normal wear and tear. Taking apart the earbuds or other types of damages will further decrease its ability to protect against splashes as well.

Therefore, we don’t recommend exposing your earbuds to any liquids as they will get easily damaged. You should also avoid using the Pixel Buds A-Series in places that have high humidity.