DualSense Edge

With the DualSense Edge, you are able to adjust the volume and game/chat audio balance for the headset, headphones or ear phones you have directly connected to the premium controller without pausing the game session and opening the system menu on your PlayStation 5. To see how you can do so, you can take a look at this tutorial from Seeking Tech.

How to raise or lower the headset volume by using the DualSense Edge

In order to change the volume level of your listening device by using the DualSense Edge, you need to take the following steps:

1. To start off, make sure that your headset, headphones or ear phones are connected directly to the headphone jack of the controller. Otherwise, you won’t be able to adjust the volume by only using the game pad.

2. With your listening device connected, press and hold one of the Fn button on the controller.

3. With one of the Fn button held down, you can increase the volume of the headset, headphones or ear phones with the up directional button.

To decrease the volume, you need to press the down directional button instead.

How to adjust the game/chat audio balance with DualSense Edge

If you are using a headset with the microphone enabled, then you can also adjust the audio balance between the game and voice chat with this premium controller. You can do so by taking the following steps:

1. To begin, the headset needs to be connected directly to the headphone jack of the game pad. Otherwise, you won’t be able to use the shortcut.

2. With the headset connected, you need to press and hold one of the Fn buttons on the DualSense Edge.

3. With one of the Fn buttons held down, you can press the right directional button to make the voice chat volume louder than the game audio.

If you want to make the game audio louder than the chat audio, then you need to press the right directional button instead.

If your headset, headphones or ear phones are connected through the headphone jack of your DualSense Edge, then you would need to adjust the volume and game/chat audio balance by using the Control Center menu on your PlayStation 5 or PlayStation 5 Digital Edition console.

You can open this quick menu by pressing the PS button on the Edge. Afterwards, you need to select the Sound option at the bottom-side menu. You should then be able to adjust the volume and game/chat audio balance from there.

One of the new features added to the DualSense Edge, when compared to the standard DualSense, is the ability to disable and turn off the touch pad. This is helpful if you prevent yourself from accidentally triggering any unintended action by touching the pad. Furthermore, you may be able to extend the battery life of the Edge as well.

To see how you can disable and turn off the touch pad, you can follow the steps laid out in this tutorial at Seeking Tech.

1. If you haven’t done so already, make sure you turn on your DualSense Edge and PlayStation 5 console.

2. Next, you need to set up a custom profile for your controller.

In order to do so, you first need to press and hold one of the Fn buttons on the gamepad and then press the Options button.

3. If done correctly, you should be brought to the Custom Profiles menu.

Here, you can either select one of the three custom profiles you have stored on the controller or create a new one.

4. In the Profile menu, you need to head over to Customize Button Assignments.

5. After getting to the Customize Button Assignments menu for your current profile, select the touch pad icon. It should be located on the top middle of the layout.

6. In the pop-up menu, you should see the Turn On Touch Pad option with the following description:

“Turn on touch pad controls like tap, flick, swipe, and drag and punch.”

To turn off these features, make sure you select the Turn On Touch Pad option in order to move the circle to the right of the wording to the left. The same circle should also become black instead of white.

7. In order to completely disable the touch pad, select the touch pad icon from the aforementioned Customize Button Assignments menu.

In the small pop-up menu, you then need to select the Touch Pad Button option and then Disable.

8. Once you are done with making changes to the touch pad functionality, select the Apply option located on the bottom right side of the menu.

The touch pad should now be disabled on your DualSense Edge. Make sure you use the same custom profile in the future if you want to keep the pad turned off.

If you are experiencing problems with the DualSense Edge, then a common troubleshooting step you can take is to reset the controller. To find out how to do so, you can follow this Seeking Tech guide.

1. To start off, we recommend that you turn off the controller and disconnect it from the connected device.

In order to turn off the DualSense Edge, you can hold the PS button until you no longer see any lights coming out of it.

To disconnect the controller from the other device, you can try temporary turning off the device and disabling its Bluetooth connection. If the other connected device is a PlayStation 5 or PlayStation 5 Digital Edition console, then you can simply unplug the power cord from the power outlet.

By disconnecting the controller, it should prevent you from accidentally turning on the gamepad when you are trying to reset it.

2. Once you are ready, turn the DualSense Edge over to the back side, preferably on a flat and smooth surface so that you don’t end up scratching or damaging it.

You should be able to find a small hole in the middle of the black bottom part. The reset button is located at the bottom of the hole.

3. In order to press the Reset button, you need to use a pin that is thin enough to fit into the hole.

In our case, we used a thin sewing pin, which we were able to fit into the small hole in the back of the controller without any problems.

4. Push the pin down until you feel a little bit of resistance, which indicates that you reach the reset button. Keep pushing the pin to press the button down.

5. Once you have reset your DualSense Edge controller, you need to pair it again to the connected device

Just like the regular DualSense, the new DualSense Edge controller can be updated to a new firmware when it is connected to your PlayStation 5 or PlayStation 5 Digital Edition console. A new software version of the gamepad may fix glitches, improve performance and/or add new features.

To see how you can download and install the update, you can follow the steps laid out in this tutorial at Seeking Tech.

1. For the first step, you need to connect the DualSense Edge to your PS5 console via a USB cable.

Sony recommends that you use the braided USB cable that comes included with the carrying case of the premium controller.

With that said, the USB Type-C to USB Type-A cable that you got with your PlayStation 5 or PlayStation 5 Digital Edition should work as well.

You should also be able to use third-party cables although some may not work when it comes to updating the gamepad.

2. Connect the USB Type-C end of the cable to the top of the DualSense controller and then the USB Type-A end of the same cable to any of the available USB ports of your PS5.

3. Turn on your PlayStation 5 if you haven’t done so already.

4. When there is a new update for the DualSense Edge available, you will most likely get a notification that appear on the top right corner of the screen right after you download and install the latest firmware for your PlayStation 5.

In order to manually update your PlayStation 5, you need to head over to the Settings menu on your console. From the initial page of Settings, you then need to select System > System Software > System Software Update and Settings > Update System Software > Update Using Internet.

5. Once your system has been updated, you may see a notification pop up on the upper right corner that notifies that a new update is available for the DualSense Edge. If you press the PS button while the notification is on screen, then you should be taken to the update page immediately.

6. If you don’t see the message, or did not press the PS button on time, then you can still get to the update page by first opening the Settings menu of your PS5. From there, you need to select Accessories > DualSense Edge Wireless Controller > DualSense Edge Wireless Controller Device Software.

7. During the update process, don’t disconnect the USB cable connecting the gamepad to your console.

You should be able to unplug the cable once the download and installation has been completed.

Using the DualSesne Edge as a wired controller for your PlayStation 5 or PlayStation 5 Digital Edition console has several benefits.

For one, you don’t have to worry about having to recharge the internal battery of the gamepad as it takes power directly from the system instead. Furthermore, you may end up getting lower input lag when compared to using the same controller wirelessly over Bluetooth, which may lead to extra delay.

To see how you can set up the DualSense Edge as a wired controller for the PS5, you can follow the steps laid out in this guide from Seeking Tech.

1. If you haven’t done so already, make sure you pair the Edge with your PlayStation 5 or PlayStation 5 Digital Edition console.

2. Next, you need to use a USB Type-C to USB Type-A cable to connect your controller to the gaming system.

We highly recommend using the one that came with the DualSense Edge as it is very long, measuring at 2.8 meters (or nearly 9.2 feet), which should give you plenty of room if you need the extra space. Not to mention that it is braided, which makes it more durable.

With that said, other USB Type-C to USB Type-A cables, including the one that came with your PlayStation 5 or PlayStation 5 Digital Edition console, should work as well.

3. With the USB cable, plug the smaller USB Type-C end to the USB Type-C port of the DualSense Edge.

You can also add the connector housing accessory, which came with the controller, in order to make sure that the gamepad stays connected to the cable.

4. Next, connect the bigger USB Type-A end to one of the USB Type-A ports on your PlayStation 5 console.

5. Now turn on your PlayStation 5 and then head over to the home screen, which is where you can select which game or app to open.

If you are in another place at this moment, then you can get home quickly by pressing and holding the PS button on the DualSense Edge.

6. From the home screen, head over to Settings, which you can do by selecting the gear icon that should be located on the top right corner.

7. In Settings, head over to Accessories.

8. On the left column of the Accessories menu, you need to select Controller (General).

9. On the right side on the same screen, you then need to select Communication Method.

10. After getting to the Communication Method menu, make sure that Use USB Cable is selected.

You should now be able to use the DualSense Edge as a wired controller. Make sure that the gamepad stays connected to your console via the USB connection; otherwise, the communication method will default back to wireless Bluetooth.

If you got the new DualSense Edge premium controller for your PlayStation 5 or PlayStation 5 Digital Edition console, then you need to pair the gamepad first before you can use it. To find out how to do so, you can take a look at this tutorial from Seeking Tech.

How to pair DualSense Edge to PS5 by using USB

The fastest way to pair the DualSense Edge to your PlayStation 5 or PlayStation 5 Digital Edition console is by using the wired method. In order to do so, you need to take the following steps:

1. For the first step, make sure you turn on your gaming system if you haven’t done so already.

You can do so by pressing the PS button on another controller you have already paired to your PS5. Alternatively, you can press the power button located directly on the system.

2. With the system turned on, connect the DualSense Edge to one of the USB Type-A ports of your console. For the uninformed, the PS5 features one USB Type-A port on the front side and two more USB Type-A ports on the back.

You need to use the USB Type-C to USB Type-A cable type. The premium braided one that came with the DualSense Edge controller, as well as the one that you get with your PlayStation 5 console, should both work.

Connect the smaller USB Type-C end to the top of the DualSense Edge and the bigger USB Type-A end of the cable to one of the available USB Type-A ports of your PS5.

3. After connecting the controller via USB, press the PS button on the Edge in order to turn it on and pair it with your console.

4. You should now be able to use the DualSense Edge on your PS5. If you want to, you can unplug the USB cable to use the gamepad as a wireless controller.

How to wirelessly pair DualSense Edge to PS5

If you can’t find a USB Type-C to USB Type-A cable, then you can try to wirelessly pair the DualSense Edge to your PlayStation 5 by doing the following:

1. To start off, make sure you turn off the DualSense Edge if you haven’t done so already. It shouldn’t be displaying or flashing any lights.

In order to turn off your controller, you can try pressing and hold the PS button until you no longer see any lights.

2. Next, you need to use another gamepad to turn on your PlayStation 5 and then head over to the console’s Settings menu.

From there, you need to select Settings > Accessories > General > Bluetooth Accessories.

3. On the DualSense Edge, press and hold both the PS button and Create button at the same time.

4. The DualSense Edge Wireless should show up in the Accessories Found section of the Bluetooth Accessories menu. Select it by using the other controller.

5. You should then see the following notification:

• “Do you want to register this Bluetooth accessory?”

Here, you need to select Yes with the other controller in order to pair the DualSense Edge to your PS5.

6. To start using the DualSense Edge on your PS5 once it has been paired, press the PS button on it.