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How to fix Gran Turismo 7 crashing issues when playing with PlayStation VR2

Gran Turismo 7 recently added support for the PlayStation VR2 headset. When playing this racing game in virtual reality, you may notice that it keeps crashing, especially when you load into a race. To see how you can prevent GT7 from hard locking in VR mode, you can take a look at this troubleshooting article from Seeking Tech.

1. If your PS5 has crashed, then you can try pressing and holding its power button to see if you can properly shut it down.

If the console can’t be turned off by using the aforementioned method, then you need to unplug it from the power outlet.

2. If you have Gran Turismo 7 installed on a M.2 SSD instead of the Console Storage, then that may be causing the crashing problems. Therefore, you can try moving the game from the M.2 SSD to the Console Storage.

In order to do so, go to the home screen of your PS5 console, which you can do by pressing and holding the PS button on the DualSense or PlayStation VR2 Sense controller. Afterwards, select Settings and then Storage. You should then be able to move games between different storage options from there.

3. If Gran Turismo 7 is still hard locking even if you have it installed on the Console Storage, then you can try rebuilding the database of your PlayStation 5 or PlayStation 5 Digital Edition console by doing the following:

  • Turn off the PS5.
  • Press and hold the power button on the console for around 7 seconds. You should hear one beep immediately and then a second beep a short while later. You can let go of the power button after the second beep.
  • On the television screen, you should see a message asking you to plug a controller into the USB port and then press the PS button.
  • If you did the previous step correctly, then you should now be in the Safe Mode menu. Here, you need to select Clear Cache and Rebuild Database.
  • Afterwards, select Rebuild Database.

4. If you haven’t done so already, make sure you have the latest patch installed for GT7. A new update may fix the crashing issue in the VR mode.

5. New firmware updates for the PS5 usually come with stability improvements. Therefore, you should make sure that you have the latest software version installed.

6. Both the PlayStation VR2 headset and PlayStation 5 console can overheat. Therefore, you should make sure that your room is well ventilated and is below 95 °F or (35 °C).

If the PS VR2 and/or PS5 feels hot when touched, then we recommend that you turn the devices off and then wait until they cool down before you turn them back on again.

To learn more about how you can prevent this virtual reality headset from overheating, you can take a look at this article.

7. If none of the aforementioned steps have worked so far when it comes to preventing GT7 from crashing when being played with the PS VR2, then we suggest that you try contacting the PlayStation Support team for additional help.