When turning on your 2022 Sony television set, you may end up getting no picture or a white screen.
You can check out this troubleshooting article to see how you can fix these issues with your A80K, A90K, A95K, X80K, X85K, X90K, X95K or Z9K.
1. The first step we recommend taking is to check the LED light of your television.
You can check out this guide to find the various colors or blinking patterns indicate as well as what actions you can take.
2. You should also make sure that your TV set is turning on correctly.
If it isn’t, then you can take a look at this post to see what action you can take to resolve your issue.
3. If your A80K, A90K, A95K, X80K, X85K, X90K, X95K or Z9K appears to be working fine, then the next step you can take is to press the home button on the remote control.
If the home menu doesn’t open up, then we recommend checking out whether or not your remote is working correctly. To fix remote issues with these 2022 Sony televisions, you can check out this article.
If the home menu still isn’t appearing even though you are sure that the remote is working, then it is likely that your television set is suffering from some kind of hardware issue that may need to be repaired.
4. If you do see a home menu, then we recommend that you try changing the channel and/or switch to a different input to see if you are still not getting any picture or a white screen.
5. If you are trying to watch something from an external device such as a game console, set top box, media player, then we recommend that you check if the other device is turned on and correctly connected into your television.
6. If you are using an antenna, then you can try reposition it to get a better signal when watching TV channels on your A80K, A90K, A95K, X80K, X85K, X90K, X95K or Z9K.
7. You can also try power cycling your television set as well as the other device.
In order to do so, unplug both from the power outlet and then wait several minutes. Afterwards, plug both back into the power outlet and then turn on both devices to see if you are able to get a picture.
8. Make sure that the firmware for your 2022 Sony television set, as well as the other connected device, have been updated to the latest versions.
To find out more information about how you can update your A80K, A90K, A95K, X80K, X85K, X90K, X95K or Z9K, you can check out this tutorial.
9. You can also try factory resetting your television as well as the other device.
To find out how you can restore these 2022 Sony TVs to their original factory default settings, you can take a look at this article.
If you are still getting no picture or a white screen after trying all of the aforementioned steps, then we recommend contacting Sony for additional support.