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Here’s what Sony has to say about PlayStation VR2 Mura issues

You may notice that there is a bit of noise and/or cloudiness when playing a PlayStation VR2 game on your PlayStation 5 or PlayStation 5 Digital Edition console. This is most likely due to Mura, which is the result of uneven brightness and/or color consistency across pixels.

If you look through the user manual of the PS VR2, you should be able to find a section where Sony talked about this issue. According to the company, Mura is considered to be a “normal occurrence” and isn’t considered to be a sign that the virtual reality headset is not functioning properly.

While the OLED display is made with “precise technology,” the manufacturing process does not result in consistent brightness and color uniformity.

You can find the full statement below:

“Black (dark) pixels and continuously lit pixels may appear in certain locations on the screen. The appearance of such spots is a normal occurrence associated with screens and is not a sign of a system malfunction. Screens are made using highly precise technology. However, a very small number of dark pixels or continuously lit pixels may exist and color irregularities or brightness irregularities may be visible on each screen.”

It is important to note that Mura also occurs on other OLED screens, such as the original PlayStation Vita model and the Nintendo Switch OLED model. So, this issue isn’t just limited to the PS VR2.

So, what can be done if you are noticing that your PlayStation VR2 headset has Mura? For one, you can try adjusting the brightness level, either through the in-game settings or through the PS5 system menus, to see if the cloudiness will become less noticeable in darker or brighter lighting. Mura usually becomes more apparent in extremely dark areas or in places where there is only one primary color being shown.

Of course, you can simply choose to power through and play the game despite the Mura effect. Once you get fully immersed in the experience, you most likely won’t care about the graininess.

While Sony considers Mura to be normal, you may be able to still exchange your virtual reality headset for a new one as well. Some PlayStation VR2 units may have less Mura than others. Of course, there is also a possibility that Mura will be just as prevalent, if not more, with the new unit.

To find out more about how you can deal with this issue, you can take a look at this PlayStation VR2 Mura troubleshooting article.