Tablet

When using your Samsung Galaxy Tab A8, the device may crash, freeze, randomly restart or slowdown. To see how you can potentially fix these problems, you can check out this troubleshooting guide at Seeking Tech.

1. The first step we recommend taking is to make sure that the Samsung Galaxy Tab A8 does not feel hot when touched.

If your tablet is overheating, then it will automatically close apps and slow down its processing in order to cool itself down. In extreme cases, the A8 will even completely shut down in order to prevent hardware damage by rising temperatures.

To learn more about how to prevent this tablet from getting too hot, as well as what to do in order to cool it down, you can take a look at this post.

2. Having multiple applications opened at the same time will take up a lot of hardware resources for your tablet. Therefore, you should close any apps that you aren’t currently using.

Keep in mind that some videogames, along with applications that use Location features, are more taxing on this device when compared to others.

3. Furthermore, you should also close any background-running apps that you don’t need. In order to do so, you need to take the following steps:

• Open the Settings app on your Samsung Galaxy Tab A8.
• Select Battery and device care.
• Select Memory.
• Select apps that you don’t want to run in the background.
• Finally, select the Clean now option.

4. The Galaxy Tab A8 has another feature called Optimize Now that may help you fix the crashing, freezing, random restarting and/or slowdown issues. To use it, you need to do the following:

• Go to the Settings app on your tablet.
• Go to Battery and device care.
• Finally, select “Optimize now.”

5. Moreover, you can use Auto Optimise Daily to automatically use the Optimize Now feature on a daily basis by taking the following steps:

• Launch the Settings app.
• Tap Battery and device care.
• Tap Optimize now.
• Tap the icon with the three vertical dots.
• Tap Automation.
• Finally, tap Auto optimise daily.

6. If the internal storage gets too full, then it may cause performance issues with the tablet. Therefore, we recommend that you leave around 20% of free space.

If you need to clear up some space, then you can take the following steps:

• Head to the Settings app.
• Head to Battery and device care.
• Head to Storage.
• In the next screen, you will find a list of apps and other files that you can delete.

Some files can also be transfer to a microSD card. To see how you can insert and format a memory card for the Samsung Galaxy Tab A8, you can take a look at this article.

7. Restarting the Samsung Galaxy Tab A8 may also help as it will closed all apps and processes that may be causing the crashes and other issues.

To restart this tablet, you can swipe downwards from the top of the screen to bring down the Notification Panel where you can tap the power icon and then select the Restart option.

You can also press and hold the Side tablet on the A8 to open the power menu where you can then select the Restart option.

If the touchscreen is not responsive and/or the tablet is completely frozen, then you should be able to force the device to restart by pressing and holding the Side key and Volume Down key simultaneously for s minimum of 7 seconds.

8. You might also want to consider doing a factory reset on your Samsung Galaxy Tab A8. With this action, you will restore the default factory settings for the tablet, which may alleviate the crashing, freezing, random restarting and/or slowdown.

Keep in mind that this process will also delete all your personal data and files you have stored on the internal storage of the A8. Therefore, you should back up any important files you have on the tablet before proceeding.

To find out how you can factory reset this device, you can take a look at this tutorial.

9. If the Samsung Galaxy Tab A8 is still crashing, freezing, randomly restarting and/or slowing down after trying all of the aforementioned potential solutions, then you may want to contact Samsung for additional support.

If you aren’t careful, then your Samsung Galaxy Tab A8 may be susceptible to image retention.

You can take a look at this guide from Seeking Tech to see what you can do in order to prevent burn-in and ghosting issues with this tablet.

Why you see image retention of the Samsung Galaxy Tab A8 screen

If your Galaxy Tab A8 displays the same static image for an extended period of time, then the image may still appear in some form on the screen even if you switch it over to show something else. This is known as image retention or image persistence.

This image could be a temporary ghosting effect or end up being a permanent burn-in.

How to prevent Samsung Galaxy Tab A8 burn-in and ghosting issues

In order to prevent your Galaxy Tab A8 from getting image retention, we recommend taking the following precautions:

1. If you aren’t using the tablet, then you should turn off its screen by pressing and then quickly releasing the Side key.

2. You can also enable the screen timeout feature by taking the following steps:

• To begin, head into the Settings app of the Samsung Galaxy Tab A8.
• If you can’t find Settings on the home screen, swipe upwards from the bottom to reveal a list of installed applications you have on the tablet. You should be able to find it from there.
• From the very first page of the Settings app, select Display.
• Inside of the Display menu, select “Screen timeout.”
• Finally, select the time that you want to pass before the tablet automatically shuts off its screen due to the lack of user input or other activities.

3. Having higher brightness levels make the screen of the Galaxy Tab A8 more prone to burn-ins and ghosting. Therefore, we recommend keeping the brightness level as low as possible without straining your eyes.

To see how you can manually adjust the screen brightness, as well as use the adaptive brightness feature, you can check out this article.

4. If you are watching a long video or using an app that has persistent black bars, a static logo and/or other static images, then we recommend that you give the screen a short break for every hour of continuous usage.

You can do so by turning off the screen or switching over to a different video or app to avoid image retention.

How to fix Samsung Galaxy Tab A8 screen burn-in and ghosting issues

If you see some image retention, then we recommend that you turn of the screen. If you want to keep using the tablet, then avoid using the app or video that caused the ghosting to appear. Eventually, the temporary ghosting image should go away on its own.

If the image still appears after some time has passed, then the screen of your Samsung Galaxy Tab A8 may have suffered from permanent burn-in. This type of image retention can’t be fixed, which means you will need to get a brand-new tablet if you want a non-burn-in screen.

When trying to open the Camera app of the Samsung Galaxy Tab A8 Camera, you may get several error messages.

To see how you can fix problems with not being able to use the camera application on this tablet, you can take a look at this troubleshooting guide from Seeking Tech.

1. The first step we recommend taking it is to check the battery life of your Samsung Galaxy Tab A8.

The front and rear cameras will take up a lot of hardware resources on your tablet; therefore, you need to have sufficient battery capacity to be able take pictures and/or record videos.

If you have very little battery life remaining, then you might not be able to use the Camera app. In that is the case, then you need to recharge your tablet. After recharging the device, you can try to open the application again.

2. If recharging your battery does not work, then you can take a look at how much free space you have left on the internal storage of your phone.

If you are close to using the entire storage, then we recommend deleting some files in order to be able to open the Camera app of the Galaxy Tab A8.

To delete files, you can take the following steps:

• Open the Settings app on your tablet.
• From the front page of Settings, go to “Battery and device care.”
• You then need to select “Storage.”
• In the next screen, you should be able to find apps and files that you are able to delete in order to free up space on the internal storage.

You can also transfer files to a microSD card if you have one installed on the tablet.

To see how you can install a microSD card on the Samsung Galaxy Tab A8, you can check out this tutorial.

3. You can also use the optimize now feature of your tablet to free up system memory for the Camera app.

You can do so with the following steps:

• Launch the Settings app.
• Go to “Battery and device care.”
• Select “Optimize now.”

4. Furthermore, you can also use clean now option to free up more system memory by stopping apps from running in the background.

In order to do so, you need to do the following:

• Head to the Settings app.
• Tap “Battery and device care.”
• Tap Memory.
• Select the apps that you want to stop from running in the background.
• Select “Clean now.”

5. You can also try resetting the Samsung Galaxy Tab A8.

To do so, press and hold the Side key to bring up the power menu for the tablet. Afterwards, tap the Restart option.

6. You might also want to consider factory resetting this tablet. In order to do so, you can take a look at this guide.

When using the Galaxy Tab A8, you may experience issues with the automatic brightness feature of the tablet making the screen too bright and/or too dark.

To see how you can fix these display problems with this Samsung device, you can take a look at this troubleshooting tutorial at Seeking Tech.

How to disable adaptive brightness on Samsung Galaxy Tab A8

If you want your Samsung Galaxy Tab A8 to display at a specific brightness level at all times no matter the ambient lighting conditions, you need to do the following:

1. Open the Settings app of the tablet from its home screen.

If you can’t find the application on the home screen, then you should be able to locate it by swiping upwards from bottom of the screen.

2. After open the Settings app, go to Display.

3. In the Display menu, make sure that the “Adaptive brightness” setting is turned off.

How to make adaptive brightness more accurate on Samsung Galaxy Tab A8

In order to make the adaptive brightness setting more accurate, you need to manually adjust the brightness level during the day, at night time as well as under any other different lighting conditions.

Furthermore, make sure that you don’t block the light sensor, which is located next to the front camera of the Samsung Galaxy Tab A8. Otherwise, the tablet may not be able to sense the correct ambient lighting conditions.

There are two ways that you can adjust the adaptive brightness setting:

The first method is through the Quick Settings menu, which you can get to by doing the following:

1. Swipe downwards from the top of the screen two times by using one finger. Alternatively, you can use two fingers simultaneously to swipe down from the top of the screen to reveal the Quick Settings menu.

2. The brightness adjustment bar should appear. If you don’t see it, tap the icon with the three vertical dots, select “Quick panel layout” and then turn on the “Show brightness control above notifications” setting.

You can also access the brightness adjustment bar via the Settings app by taking the following steps:

1. Launch the Settings app of the Galaxy Tab A8.

2. On the front page of the Settings application, select Display.

3. In the Display menu, you should have access to the brightness adjustment bar.

Thanks to machine learning, the Samsung Galaxy Tab A8 should get better at automatically adjusting the brightness level of the screen over time.

When trying to connect the Samsung Galaxy Tab A8 to another device via Bluetooth, you may experience unstable connections, disconnects and other wireless issues.

You can take a look at this troubleshooting guide at Seeking Tech to see how you can fix the Bluetooth problems with this tablet.

1. The first step you can take is to make sure that the Bluetooth connection is currently enabled on the Galaxy Tab A8.

If the wireless connection is turned on, you should be able to see the Bluetooth icon located at the top of the screen on the tablet.

2. You can also try to refresh the wireless connection.

In order to do so, you can take the following steps:

• Swipe downwards from the top of the screen to access the Notification Panel.
• Tap the Bluetooth icon to turn the wireless connection off and then tap the same icon again to turn it back on.

3. Make sure that the device you are trying to connect the tablet to is turned on.

4. If you haven’t done so already, you need to pair the other device to your Samsung Galaxy Tab A8.

To do so, you need to take the following steps:

• Open the Settings app.
• Inside Settings, select Connections.
• You then need to select Bluetooth.
• Make sure you set the other device to Bluetooth pairing mode.
• On the Bluetooth menu of the A8, make sure that Bluetooth connection is currently enabled.
• Select the device from the list to begin the pairing process.

5. If you are still experiencing issues with the Bluetooth connection, then you can try moving the Galaxy Tab A8 and the other device closer together.

Keep in mind that the maximum Bluetooth range for this tablet is 10 feet.

6. You should also make sure that there are no solid objects in between the tablet and the device you are trying to wirelessly connect to.

7. Furthermore, you need to avoid having any other wireless devices nearby as it may also interfere with the Bluetooth connection.

8. Bluetooth signals are also weaker outdoors when compared to an indoor setting. So, if you are outside, try to move the A8 tablet as close to the other device as possible.

9. Another potential fix is to restart your device as doing so will refresh the Bluetooth connection and clear out any potential software conflicts.

To reset the Samsung Galaxy Tab A8, press and hold the Side key to bring up the power menu. In the new menu, select the Restart option.

10. You can also make sure that your tablet don’t get too hot as it may disable its Bluetooth connection as a result.

To see how you can cool down an overheating A8, you can check out this article.

11. If none of the aforementioned potential solutions worked, then you can try resetting the network settings of the tablet by doing the following:

• Go to the Settings app of the tablet.
• In the first page of Settings, tap “General management.”
• You then need to tap “Reset.”
• Afterwards, tap “Reset network settings.”
• In the next screen, tap “Reset settings.”
• Finally, tap Reset.

12. You may also want to factory reset the Samsung Galaxy Tab A8.

To find out how to do so, you can check out this tutorial.

13. If you are still encountering Bluetooth problems, then you might want to consider contacting Samsung for additional support.

Factory resetting the Samsung Galaxy Tab A8 is helpful if you planning to give away, sell or trade in the tablet. This procedure may also help fix crashing, freezing and other software-related issues with the device.

To see how you can factory reset the Galaxy Tab A8, you can take a look at this guide from Seeking Tech.

How to back up data on Samsung Galaxy Tab A8

Before you start, you may want to consider backing up some, or all, of your data you have stored on the tablet.

For the uninformed, restoring the A8 to its factory setting will delete all your personal data and files from the internal storage. Therefore, you should backup any important data that you can’t afford to lose.

You can transfer files over to a microSD card.

You can also back up your data over to cloud storage by doing the following:

• Head to the Settings app of the Samsung Galaxy Tab A8.
• From the first page of Settings, tap Accounts and backup.
• You can then back up your data and settings over Samsung Cloud and/or Google Drive. You will need to use your Samsung and Google accounts to use these cloud storage options.

How to factory reset the Galaxy Tab A8

To restore the Samsung Galaxy Tab A8 to its factory settings, you need to do the following:

• Open the Settings app for the tablet.
• From the front page of Settings, select “General management.”
• Next, select Reset.
• You then need to select “Factory data reset.”
• In the next screen, select Reset.
• Finally, select “Delete all.”

The Samsung Galaxy Tab A8 will then reboot. If you want to use the table again, then you have to go through the initial setup.

How to factory reset Samsung Galaxy Tab A8 remotely

If you can’t access your tablet, then you can also factory reset Samsung Galaxy Tab A8 remotely. In order to do so, you need to meet the following requirements:

• Set up a Samsung account to use with Galaxy Tab A8.
• Turn on Location feature on the tablet.
• Turn on the Find My Mobile feature for the A8.
• The Galaxy Tab A8 needs to be turned on.
• The tablet needs to be currently connected to a Wi-Fi network.

If you meet the aforementioned requirements, then you can take the following steps:

1. Head over to the official Samsung Find My Mobile website.

2. Log into the same Samsung account you are using for the Galaxy Tab A8.

3. If you have multiple device using the Find My Mobile feature, make sure you select the A8.

4. Next, we recommend that you select the “Back up” option to back up any important data you have on the internal storage of the tablet to the Samsung Cloud.

5. You can then select the “Erase data” option to being the factory reset process with the Samsung Galaxy Tab A8.

When trying to use the Samsung Galaxy Tab A8, you may notice that the touchscreen may be inaccurate, unresponsive or simply not working at all.

To see how you can potentially fix these issues with this tablet, you can take a look at this troubleshooting guide from Seeking Tech.

1. The first step we recommend taking it to restart the Galaxy Tab A8 by doing one of the following:

• Open the notification panel by swiping down from the top of the screen and then tap the power icon to open the power menu. You then need to tap the Restart option.
• Press and hold the Side key to open the power menu. Afterwards, tap the Restart option.
• If the touchscreen is not responding at all, then you can press and hold both the Side key and Volume Down key at the same time for at least 7 seconds. This should force the tablet to restart.

2. If restarting the device does not fix the touchscreen issues, then you may want to consider cleaning the screen. To see how you can do so properly, we recommend that you take a look at this tutorial.

3. You should also avoid using the tablet in very humid environments or when the screen is exposed to liquid.

If your Samsung Galaxy Tab A8 is wet, turn it off as soon as possible make sure that it completely air dries before turning it back on.

Do not try to dry it quickly with a heat source such as a hair blow dryer as you may risk causing the device to overheat. Instead, you can use a fan to improve the air circulation in order to speed up the drying process.

4. You should also keep your Galaxy Tab A8 from overheating.

To see how to deal with overheating issues with this tablet, you can check out this guide.

5. Avoid using gloves when touching the screen of the A8 as it may not register your gestures accurately.

6. Furthermore, you shouldn’t use the tablet near any electrical devices as the electrostatic discharges may damage the touch screen.

7. Make sure that all your apps are updated to the latest available versions.

In order to do so, head over to the Google Play Store and then tap your profile icon and then select the “Manage apps & device” option.

After getting to the “Manage apps & device” menu, select the “Update all” option.

8. You should also update the firmware of the Samsung Galaxy Tab A8 by opening the Settings app.

Inside of Settings, select the “Software update” option.

In the next screen, select the “Download and install” option.

9. Make sure you keep your fingers clean when trying to use the touchscreen of the Samsung Galaxy Tab A8.

Otherwise, you may get inaccurate or unresponsive touch controls. You may even end up scrathcing or damaging the tablet screen.

10. Try not to scratch or damage your screen by applying too much pressure and/or using sharp objects.

11. If you are still experiencing issues after try the aforementioned potential solutions, then you might want to contact Samsung about getting the touchscreen of the tablet fixed.