How to clean the INZONE H7 or INZONE H9

The INZONE H7 Wireless Gaming Headset and INZONE H9 Wireless Noise Canceling Gaming Headset can get dirty after some time. Not to mention that the white color scheme will make it easier for dirt and grime to stand out when compared to darker colors.

To see how you can properly clean the INZONE H7 and INZONE H9, you can follow this tutorial from Seeking Tech.

What liquid can you use to clean the INZONE H7 and INZONE H9?

When it comes to what type of liquid you can use, we recommend getting a highly-concentrated isopropyl alcohol solution as it will evaporate a lot faster when compared to water and other solution types.

Not to mention that isopropyl alcohol will disinfect the headset from bacteria and germs.

If you can’t find a cleaning solution, then we recommend picking up the MG Chemicals 99.9% Isopropyl Alcohol Electronics Cleaner on Amazon with this link. (#CommissionsEarned).

What other cleaning tool can you use for the INZONE H7 and INZONE H9?

When it comes to other cleaning tools, make sure you use a soft, lint-free cloth. You can also use Q-Tips if you are only planning to clean smaller spots instead of the entire headset.

If you don’t have a lint-free cloth currently, then we suggest picking up the MagicFiber Microfiber Cleaning Cloth on Amazon via this link. (#CommissionsEarned).

How to clean the INZONE H7 and INZONE H9

In order to clean the INZONE H7 Wireless Gaming Headset and INZONE H9 Wireless Noise Canceling Gaming Headset, you can try doing the following:

1. First off make sure you turn off your headset. If you don’t, then any liquid that get inside during the cleaning process could end up causing a short circuit.

You can take a look at this guide to see how you can properly turn off your INZONE H7 or INZONE H9.

2. Make sure you also disconnect the USB Type-C cable if you have it plugged into the headset.

3. Once you are ready to start, apply the isopropyl alcohol to a soft, lint-free cloth.

Avoid applying the solution directly to the INZONE H7 or INZONE H9. This is because these headsets aren’t waterproof at all. So, any excess liquid may end up seeping inside if you accidentally put too much when applying directly on the headset.

Furthermore, you should also make sure that you don’t put too much of the isopropyl alcohol on the cloth. If you did, then you can simply squeeze out any excess liquid.

4. Next, you can start wiping your wireless gaming headset. We recommend using a circular motion for efficiency for removing the dirt and grimes from the surface.

5. Once you are done cleaning, let your INZONE H7 Wireless Gaming Headset or INZONE H9 Wireless Noise Canceling Gaming Headset sit until it completely dries up at room temperature.

With isopropyl alcohol, this should only take a few minutes.

6. Once you are sure that your headset has fully dried, you should be able to use it or recharge it again without having to worry about any liquid damage issues.

What to do if you can’t turn on your INZONE H7 or INZONE H9

The INZONE H7 Wireless Gaming Headset and INZONE H9 Wireless Noise Canceling Gaming Headset does not turn on automatically. If you are having problems trying to power on either of these devices, then you can take a look at this troubleshooting article from Seeking Tech.

1. To start off, make sure you are turning on the headset correctly.

To power it on, you need to press and hold the power button located on the right ear cup for at least 2 seconds.

To find out more details about how you can properly turn on, as well as turn off, the INZONE H7 and INZONE H9, you can check out this guide.

2. You can also try recharging your headset.

In order to do so, plug one end of the USB Type-C cable into the US Type-C port of your INZONE H7 or INZONE H9. You should then plug the other end of the cable to a power source.

To avoid any issues when it comes to charging, you should use the USB Type-C cable that came included with the headset.

If done correctly, you should see the charging port display an orange light when charging. Keep in mind that it could around 3.5 hours to recharge the batteries of your wireless gaming headset.

3. If the inner parts of your INZONE H7 Wireless Gaming Headset or INZONE H9 Wireless Noise Canceling Gaming Headset is exposed to liquid, then you may have problems trying to turn it on.

In this case, we recommend that you the device powered off until it completely dries up at room temperature. To find out more about the drying process for these headphones, you can check out this post.

4. Make sure you are withing the appropriate temperature range when turning on your headset.

According to Sony, the recommended operating range is from 0 °C to 40 °C, or 32 °F to 104 °F.

5. You can also try reset or factory resetting the wireless gaming headset.

By doing so, you may clear up any software-related issues that may have been causing the device to not turn on.

To see how you can reset and factory reset the INZONE H7 and INZONE H9, you can follow the steps laid out in this tutorial.

6. If your headset still can’t turn on after trying all of the aforementioned potential solutions, then you may have a dead battery or other hardware related issues.

For additional support, we recommend that you contact Sony.

How to check the remaining battery life for INZONE H7 or INZONE H9

The INZONE H7 Wireless Gaming Headset and INZONE H9 Wireless Noise Canceling Gaming Headset come with a rechargeable battery.

To see how you can check for the remaining battery life of these headphones, you can take a look at this guide from Seeking Tech.

About the battery life of the INZONE H7 and INZONE H9

When it comes to the battery life, the INZONE H7 can last up to 40 hours on a single full charge.

Since the INZONE H9 comes with Noise Cancellation and Ambient Sound Mode, the more expensive model actually features a shorter maximum battery life when compared to the H7 as you can only get up to 32 hours based on a single full charge.

Of course, the actual usage time depends on what modes, codecs and other factors.

To learn more about the battery life of the INZONE H7 Wireless Gaming Headset and INZONE H9 Wireless Noise Canceling Gaming Headset, you can check out this article.

How to check the remaining battery life when turning on the INZONE H7

When turning on your INZONE H7 Wireless Gaming Headset, the power indicator should be displaying a white light for around 2 seconds. This means that there is at least 21% battery charge remaining.

How to check the remaining battery life when turning on the INZONE H9

If your INZONE H9 Wireless Noise Canceling Gaming Headset has at least a 21% battery charge remaining, then you should see the left and right ring indicators display a blue or white light for around 5 seconds when you turn the device on.

What happens if the battery charge of the INZONE H7 or INZONE H9 gets too low

If the battery charge of your INZONE H7 or INZONE H9 gets to 20% or lower, then you will hear a sound notification in addition to seeing the charging indicator flashing an orange light for around 15 seconds.

What happens if the INZONE H7 or INZONE H9 battery charge is fully depleted?

If the battery charge fully depletes when you are using your INZONE H7 or INZONE H9, then you should hear a sound notification before the wireless gaming headset turns off on its own.

How to check the INZONE H7 or INZONE H9 remaining battery life on a PC

In order to check for the remain battery life of your INZONE H7 or INZONE H9 on a computer, you need to download and install the INZONE Hub. Once you done that, you then need to connect your headset to the program.

Afterwards, you should be able to see the remaining battery based on the following levels

  • 100%
  • 70%
  • 50%
  • 20%

How to check the INZONE H7 or INZONE H9 remaining battery life on a PS5

In order to check the battery life of your INZONE H7 or INZONE H9 on a PlayStation 5, you need to press the PS button on the DualSense to open the quick menu. Here, select the Accessories icon in order to view a list of accessories that are currently connected to your console.

You should be able to see the remaining battery life of your headset in this section.

How to prevent your INZONE H7 or INZONE H9 from getting liquid damage

If you aren’t careful, then you could end up causing your INZONE H7 Wireless Gaming Headset or INZONE H9 Wireless Noise Canceling Gaming Headset to get liquid damage. To see how you can prevent, and potentially fix, water damage for these devices, you can take a look at this guide from Seeking Tech.

How to prevent the INZONE H7 and INZONE H9 from getting water damage

To prevent water from getting into your headset, you can try taking the following precautionary steps:

1. Avoid exposing your INZONE H7 or INZONE H9 to rain or snow when you are outdoors. If it is raining or snowing, make sure you are properly covering the headset.

2. Of course, you should also avoid wearing your headset when taking a bath or shower.

3. Your own sweat can seep into the internal parts of the headset. So, make sure that you aren’t wearing the headphones if your head starts to get sweaty.

4. It is best to avoid using the headset if you are drinking beverage or near a body of water in order to prevent accidental drops and spills that may result in liquid damage.

5. You should also make sure that you don’t put the headset into an enclosed place with high condensation, such as in a bag that is also holding a cold bottle of water.

6. Last but not least, make sure that you dry your hands before touching the wireless gaming headset.

How to properly dry a wet INZONE H7 and INZONE H9

If your INZONE H7 Wireless Gaming Headset or INZONE H9 Wireless Noise Canceling Gaming Headset gets wet, then you can try doing the following in order to avoid any permanent liquid damage:

1. First off, make sure you turn off your headset if you haven’t done so already.

To see how you can manually shut down your INZONE H7 or INZONE H9, you can take a look at this tutorial.

2. Next, we recommend that you hold the headset in a vertically upright position and then gently shake out any excess water that may have gotten inside.

3. You can also use a dry towel to wipe off any wet areas of the headset.

4. Keep the headset vertically upright and place a dry cloth right underneath it. The cloth will help absorb any dripping liquid.

5. Let your INZONE H7 or INZONE H9 completely air dry.

If you want to speed up the drying process, then you can try putting the wireless gaming headset in a well-ventilated area such as next to the fan.

You should avoid using a heat source, such as a hair blow dryer, as you could end up damaging the headphones. So, it’s better to wait for the device to dry at room temperature.

How to connect INZONE H7 and INZONE H9 to the PS5

Sony’s new INZONE H7 Wireless Gaming Headset and INZONE H9 Wireless Noise Canceling Gaming Headset are compatible with the PlayStation 5 and PlayStation 5 Digital Edition.

To see how you can connect these devices to your console, you can take a look at this tutorial from Seeking Tech.

1. Before you start, you should make sure that the your INZONE H7 or INZONE H9 have sufficient battery life. Otherwise, you may not be able to connect it to your PS5.

2. For the best wireless connection, make sure that the headset is within 3 feet (or 1 meter) of the PlayStation 5 and PlayStation 5 Digital Edition system.

3. To begin, make sure you connect the USB transceiver to the USB Type-A port located on the front side of the console.

Although you can also use either of the USB Type-A ports at the back of the system, you may end up getting a worse wireless connection as the signal will have to go through the PS5 console in order to reach the INZONE H7 or INZONE H9.

4. After connecting the USB transceiver, make sure that the slide switch has been set to PS5.

5. Next, you can turn on your game console.

You can do so by pressing the power button located on the system or by pressing the PS button on the DualSense controller.

6. After turning on the PS5, you then need to turn on your INZONE H7 Wireless Gaming Headset or INZONE H9 Wireless Noise Canceling Gaming Headset.

In order to do so, press and hold the power button located on the right ear cup for a minimum of two seconds.

If done correctly, you should hear a notification and see the power indicator show a white light for 2 seconds if you have the INZONE H7.

For the INZONE H9, you should hear a notification as well as see the left and right show a white light for 5 seconds.

7. After turning on your headset, it should automatically try to connect to your PlayStation 5 or PlayStation 5 Digital Edition system.

If you have a INZONE H7 Wireless Gaming Headset, then the power indicator will slowly flash a white light if there is no connection. If the wireless connection has been made, then you should hear a notification as well as see the power indicator quickly flash a white light for 5 seconds before switching to a slower pace.

If you have a INZONE H9 Wireless Noise Canceling Gaming Headset, then you should hear a notification as well as see white lights flashing slowly on both the left and right ring indicators. If you can’t establish a wireless connection, and you have the Bluetooth mode disabled, then the left and right ring indicators will both quickly flash white lights.

How to fix low or muted volume issues when using the INZONE H7/INZONE H9 on PC and PS5

When connecting your INZONE H7 Wireless Gaming Headset and INZONE H9 Wireless Noise Canceling Gaming Headset to a PC or PlayStation 5, you may get low volume or even completely muted sound output.

To fix these audio problems, you can take a look at this troubleshooting article from Seeking Tech.

1. To start off, make sure that the headset, as well as your PC/PS5, are both turned on.

2. You should also make sure that USB transceiver is properly inserted into the USB port of your computer or console.

3. If possible, you can also try using a different USB port. Try to place the USB transceiver at the front of your PC or PlayStation 5 so that there aren’t anything blocking the line of sight between the transceiver and your headset.

4. Try to turn up the volume on your INZONE H7 or INZONE H9.

5. You should also try turning up the volume on your PC or PS5.

6. If your headset is connected to a computer, then we recommend that you look at the sounds settings to make sure that the audio output is coming out of the headset instead of other sources.

For example, the sound output should be set to INZONE H9 – GAME or INZONE H7 – GAME for the game audio as well as INZONE H9 – CHAT or INZONE H7 – CHAT for the chat audio.

7. Furthermore, you can check the in-game or in-app menu to see if there is a setting where you can change the sound output to your wireless gaming headset.

8. You can also check the game and chat volume balance by using the INZONE Hub app on a PC or by using the Settings of your PS5.

In order to adjust the audio balance, you can use the game/chat button located on the right ear cup of your wireless gaming headset.

9. For the chat audio, you can also ask the person on the other side of the session to turn up their microphone volume.

10. You may want to try to pair the headset to the USB transceiver again. In order to do so, you need to take the following steps:

  • Make sure that the INZONE H7 or INZONE H9 USB transceiver is connected to your PC or PS5.
  • Turn on your PC or PS5.
  • Press and hold the connect button on the USB transceiver for a minimum of 5 seconds. If done correctly, you should see the connection indicator on the transceiver repeatedly flash two times in a row.
  • With the USB transceiver flashing, turn on your INZONE H7 or INZONE H9.
  • The headset will automatically pair and connect to your PC or PS5.

11. Moreover, you can try restarting your computer or PlayStation 5 to see if doing so will get rid of the low or muted audio problems.

12. You should also consider resetting or factory resetting your headset as a potentially fix.

You can check out this guide to see how you can do both of these actions on your INZONE H7 Wireless Gaming Headset or INZONE H9 Wireless Noise Canceling Gaming Headset.

How to fix Bluetooth audio skipping and dropouts when using INZONE H7 and INZONE H9

The INZONE H7 Wireless Gaming Headset and INZONE H9 Wireless Noise Canceling Gaming Headset can be used with Bluetooth. When using this connection type, however, the audio may skip or dropout.

To see how you can fix these audio playback issues, you can check out this article from Seeking Tech.

1. To start off, make sure that you aren’t covering the Bluetooth antenna of your INZONE H7 or INZONE H9 witch stickers, clothing or other materials.

For the uninformed, the Bluetooth antenna is located on the left ear cup of these headsets. Of course, you should also make sure that you aren’t blocking the Bluetooth antenna on the connected device as well.

2. You can also try moving the INZONE H7 or INZONE H9 closer to the connected Bluetooth device as doing so may strengthen the communication, resulting in a potentially smoother audio playback.

3. While the INZONE H7 Headset or INZONE H9 Noise Canceling Gaming Headset have a Bluetooth range of 30 feet (or 10 meters), it could shorten significantly if you have any physical objects that are blocking the line of sight.

Therefore, you should make sure that there aren’t any walls, metals and/or other objects that is blocking the communication path.

Keep in mind that your own body may also block the Bluetooth connection. If you are using the headset with your smartphone, then you should move the phone to your left side so that the signal won’t have to go through your body to reach the INZONE H7 or INZONE H9.

4. If you have a Wi-Fi, microwave or other wireless devices that emit electromagnetic waves close by, then these may cause the Bluetooth audio to cut off or skip.

To prevent this from happening, you can either more to a different location or close the other wireless devices.

5. You can also try closing any apps you have running if you have your headset connected to a device that can run multiple applications at the same time.

6. Furthermore, you can also try restarting the connected device as doing so will close all the opened apps as well as refresh your Bluetooth connection.

7. Another potential fix it to set the Bluetooth connection of your INZONE H7 Wireless Gaming Headset or INZONE H9 Wireless Noise Canceling Gaming Headset to prioritize stability.

In order to do so, you need to download and then install the INZONE Hub on a computer. Afterwards, you need to connect your headset to the same computer. Once you have everything setup, change the Bluetooth Quality Setting to Priority on Stable Connection by using the hub.

8. You should also look at the Bluetooth settings of the connected device to see if there is a way to prioritize a stable connection.

9. You may also want to consider resetting your INZONE H7 or INZONE H9. If that doesn’t work, then you might want to do a factory reset as well.

To see how you can reset and re-initialize these Sony wireless gaming headsets, you can follow the steps laid out in this walkthrough.

How to reset and factory reset the INZONE H7 and INZONE H9

When trying to use your INZONE H7 or INZONE H9, you may not be able to turn it on. The wireless gaming headset may also be unresponsive and/or suffering from other problems. A common fix for these issues related to the H7 and H9 is to do a reset or a factory reset.

How to reset the INZONE H7 and INZONE H9

In order to reset the INZONE H7 Wireless Gaming Headset or INZONE H9 Wireless Noise Canceling Gaming Headset, you can try taking the following steps:

1. Connect your INZONE H7 or INZONE H9 to a power source by using the USB cable that came included in the packaging of your headset.

2. You should see the charging indicator show an orange light, which indicates that the headset is currently charging.

3. With the headset charging, press and hold both the power button and the Bluetooth button at the same time for at least 8 seconds.

After resetting your INZONE H7 or INZONE H9, we recommend that you test out your wireless gaming headset to see if it is still suffering from any of the previous issues.

Keep in mind that the pairing information, as well as several other settings, will be retained even if you reset your headset.

How to factory reset the INZONE H7 and INZONE H9

If doing a regular reset did not fix the problems with your INZONE H7 Wireless Gaming Headset or INZONE H9 Wireless Noise Canceling Gaming Headset, then you can try doing a factory reset by taking the following steps:

1. If you want to connect your INZONE H7 or INZONE H9 to the same devices again, then you need to delete the headset’s pairing information on the connected devices. This is because a factory reset will remove all of the pairing information on your INZONE.

You should be able to delete or forget the pairing information of the wireless gaming headset from the Bluetooth menu of the connected device.

2. To start the factory resetting process, you should make sure that you have enough battery life remaining on your INZONE H7 Wireless Gaming Headset or INZONE H9 Wireless Noise Canceling Gaming Headset so that it can safely go through the factory reset process.

In order to do so, turn on your headset.

The power indicator of the INZONE H7 should show a white light for around 2 seconds, which indicates that there is still battery charge. On the INZONE H9, left and right ring indicators should light up a white or blue light for around 5 seconds.

3. You should also make sure that you unplug the USB cable if you have one connected to your headset.

4. Once you have everything set up, you need to press both the power button and the Bluetooth button at the same time for around 10 seconds or more.

5. Once the factory resetting process has been completed, the power indicator of the INZONE H7 should flash a white light 4 times. On the INZONE H9, the left and right ring indicators should flash a white light 4 times.

After you have factory reset your headset, you need to go through the pairing process if you want to connect it to the same devices again.

How to turn on and turn off the INZONE H7 and INZONE H9

The INZONE H7 and INZONE H9 are the two latest gaming headsets released by Sony. These devices are mainly designed for the PC and PlayStation 5 platforms although they can also be used with other devices as well.

To find out how you can properly turn on, as well as turn off, the INZONE H7 Wireless Gaming Headset or INZONE H9 Wireless Noise Canceling Gaming Headset, you can check out this tutorial at Seeking Tech.

How to turn on the INZONE H7

In order to turn on the INZONE H7, you need to press and hold the power button located on the right ear cup for at least 2 seconds.

If you are currently wearing the headset, then you should hear a notification saying that it is powering on. If you aren’t wearing the headset, then you should see the power indicator show a white light for around 2 seconds.

How to turn off the INZONE H7

In order to turn off the INZONE H7 Wireless Gaming Headset, you can try doing any of the following actions:

1. The most efficient way to shut down the INZONE H7 is to press and hold the power button located on the right ear cup for at least 2 seconds.

You should get a notification stating that the headset is turned off if you are wearing the headset. If you aren’t wearing it, then you should see the power indicator display a white light for around 2 seconds.

2. The INZONE H7 will also shut down on its own when it detects no activities for 5 minutes, which includes the following scenarios:

  • Not being connected to Bluetooth and 2.4 GHz wireless
  • The Bluetooth pairing mode is not activated
  • The headset is not currently being charged

You can customize the automatic power off feature of the INZONE H7 in the INZONE Hub app.

How to turn on the INZONE H9

In order to power on the INZONE H9 Wireless Noise Canceling Gaming Headset, you need to press and hold the power button located on the right ear cup for at least 2 seconds.

The left and right ring indicators should display a blue or white light for around 5 seconds if you aren’t wearing the headset. If you are, then you should hear a notification indicating that the device is being powered on.

How to turn off the INZONE H9

To turn off the INZONE H9, you can try doing the following actions:

1. To manually shut down the INZONE H9, you can press and hold the power button on the right ear cup for at least 2 seconds.

If you are wearing the headset currently, then you should hear a notification that signals that it is being turned off. If you aren’t wearing the headset, then you should see the left and right ring indicators display a blue or white light for around 2 seconds.

2. The INZONE H9 will also turn off on its own based on the following scenarios:

  • Being disconnected from Bluetooth and 2.4 GHz wireless
  • Not being set to Bluetooth pairing mode
  • Not being charged

You can also change the automatic power off feature of the INZONE H7 by using the INZONE Hub app.

How to prevent INZONE H7 and INZONE H9 battery drain

The Sony INZONE H7 Wireless Gaming Headset is advertised to come with a battery life of up to 40 hours. For the Sony INZONE H9 Wireless Noise Canceling Gaming Headset, the listed maximum battery life is up to 32 hours.

If you find that the battery for your wireless headphone is draining a lot faster than what you are expecting, then you can take a look at this guide from Seeking Tech to see what you can do in order to fix this problem.

1. Using Bluetooth will heavily drain the battery of your INZONE H7 or INZONE H9. Therefore, we recommend that you utilize the USB transceiver to establish a wireless connection instead if possible.

Once you are connected to the USB transceiver, you should be able to disable Bluetooth. In order to turn off the Bluetooth connection on your gaming headset, you need to press and hold the Bluetooth button for around 2 seconds.

2. If possible, you can also try switch from the SBC Bluetooth Codec to the AAC Bluetooth Codec. By doing so, you should be able to extend the battery life by a couple of hours.

3. Furthermore, you should also make sure you are using the INZONE H7 or INZONE H9 within the recommend operating temperature range of 0 °C to 40 °C (or 32 °F to 104 °F). Outside of this range, the battery could end up depleting faster.

4. When recharging the wireless headset batteries, you should make sure to do so withing a temperature range of 5 °C to 35 °C (or 41 °F to 95 °F). If you try to charge outside of this range, then you may end up shortening the battery’s lifespan.

5. If you haven’t used your INZONE H7 or INZONE H9 for many months, then the internal battery of the headset may have been over-discharged. As a result, the maximum battery charge may be temporary reduce.

In order to fix this problem, you need to discharge and recharge the battery several times. After doing so for several cycles, you should be able to get more out of the battery life.

6. In order to save battery life, we recommend that you manually turn off your INZONE H7 or INZONE H9 instead of waiting for the headset to shut down on its own if you aren’t using the device.

To turn off the headphones, you need to press and hold the power button for at least 2 seconds. If don’t correctly, you should hear a sound notification saying that the device will turn off.

7. The Sony INZONE H9 comes with a Noise Cancellation and Ambient Sound Mode. While both of these features can be very helpful depending your listening needs, they will also drain a lot of battery charge.

If you want to disable these features in order to extend the battery life of your INZONE H9, you need to press the NC/AMB button until you hear a notification saying that both Noise Cancellation and Ambient Sound Mode have been disabled.

8. It is important to note that the internal battery of the INZONE H7 and INZONE H9 will lose its ability to hold a charge after many discharge and recharging cycles. This aging process occurs on all rechargeable batteries.

So, if you see a significant reduction in battery life, then you might want to contact Sony about potentially getting the internal battery of your INZONE H7 or INZONE H9 headset replaced.