Apps

If Pokémon Sleep keeps crashing and/or slowing down on your smartphone, then you can take a look at this troubleshooting article to see how you can potentially make this app run more stable.

1. For the first step, you should make sure that the application is compatible with your operating system.

It is recommended that you use on an Android 7 (or later) phone, iOS 14 (or later device) or iPhone 7 (or later) phone.

2. If your phone meets the minimum requirements but you are still having stability problems, you can try restarting your phone. Doing so will close all apps as well as any background processes that may have been conflicting with Pokémon Sleep.

Once your device has boot back up again, make sure that only the sleep tracking application is opened.

2. If you are still experiencing crashing and/or performance issues, then you can try closing other apps that you have running in the background.

3. Furthermore, you can try clearing the cache by tapping the Menu option in the Tap to Start screen. In the pop-up menu, select Clear Cache and then OK. Afterwards, you need to close to application and then open it again.

4. You can also try lowering the graphics.

In order to do so, tap the Main Menu option and then select Settings and More. Next, you need to select General Settings and then Other. You should now see the Performance Settings; from there, change Graphic Quality to Standard and Frame Rate to 30 FPS in order to reduce the hardware resources used to run the app.

5. Make sure you have the latest patch downloaded for the sleep tracking app as it may improve stability and/or performance.

6. Furthermore, you should also check to see if you have the latest operating system firmware installed on your device as a new update may help improve the general stability and performance.

When trying to log into your account in Pokémon Sleep, you may run into the following error message:

• “Please wait a while, then try again.”

To see how you can potentially fix this sign in problem, you can take a look at this troubleshooting article from Seeking Tech.

This message usually occurs when there is an issue with the app servers. It may be due to too many users trying to access the application at the same time. Alternatively, problems could arise due to a server glitch and/or maintenance.

Since the “Please wait a while, then try again” message is not related to the end user side, you can’t do much other than to wait until the servers are functioning normally again.

To keep updated when there is some downtime with the app, we recommend that you check the official Pokémon Sleep Twitter page with this link to see if there are any current problems.

If you don’t see any messages about the servers being down on Twitter, then the problem may be due to sever overload. In this case, you can try to log into Pokémon Sleep again after waiting a few minutes in between attempts to see if you can eventually sign into your account in the mobile application.

When you are using the Pokémon Sleep app, you may end up seeing the following message:

• “An error has occurred. You’ll now be returned to the title screen. We apologize for the inconvenience. Error Code: 010100”

If this problem keeps occurring, then you can check out this troubleshooting article from Seeking Tech to see how you can potentially fix it.

1. For the first step, you can try uninstalling and then re-installing the application.

After deleting the sleep tracking app, download it again from the Google Play Store if you are using an Android phone or Apple App Store if you are using an iPhone.

2. If you are still getting the 010100 error code, then you can try clearing the cache from within Pokémon Sleep.

In order to do so, head over to the “Tap to Start” screen. From there, tap the icon with the three horizontal lines to open the Menu. Afterwards, select Clear Cache and then tap OK when asked if you want to clear your cache.

Once the process has been completed, you have to close the app and then open it again.

3. You can also try lowering the graphical settings so that the application won’t take up as much resources.

To do so, log into your account and then tap the three horizontal lines icon from the Let’s Get Sleeping screen. From the Settings and More menu, select General Settings > Other.

You should then make sure that Graphic Quality is set to Reduced while Frame Rate is set to 30 FPS.

You may run into the following error message when using the Pokémon Sleep app:

• “The app appears to have been closed while tracking sleep data. Let’s try to reestablish the communication with the server.”

To see how you can potentially stop this error from showing up in the future, you can take a look at this troubleshooting article from Seeking Tech.

1. For the first potential fix, you should make sure that your smartphone has sufficient battery life before using it to track your sleeping habits.

If you aren’t able to charge your phone beforehand, then you can try keeping it plug into a power source.

2. This app won’t work properly in the background. Thus, you should make sure that it stays open while it is tracking your snoozing habits.

3. Furthermore, you need to avoid turning off the screen of your phone. The app should automatically darken the screen on its own with the exception of a small green dot on the corner of the screen.

4. An unstable internet connection may also be causing this issue.

In this case, you can try switching over to Wi-Fi if you were previously using mobile data or vice versa.

5. You can also try disabling any power saving features of your smartphone as those may have caused the application to close down.

6. Furthermore, you should also make sure that no other apps are running in the background as these may conflict with Pokémon Sleep.

7. Of course, you should check to see if you have the latest patch installed for the sleep tracking app to ensure that it does not crash.

8. You can try clearing the app cache. In order to do so, tap the hamburger icon from the “Tap to Start” screen. Afterwards, select Clear Cache. You should then see the following message:

• “Clearing your cache may help the app run better. Your saved progress will not be deleted. Do you want to clear your cache?”

Select the OK button to continue. Once the temporary files have been cleared, you will be asked to restart Pokémon Sleep.

When trying to track your sleeping habits in the Pokémon Sleep app, you may run into the following error messages:

• “No valid sleep data was found.”
• “No valid sleep sessions were found.”

To see how you can fix these tracking issues, you can take a look at this troubleshooting article from Seeking Tech.

1. For the first step, you should make sure that the Pokémon Sleep app is opened as it won’t be able to track your sleeping patterns if it is suspended in the background.

2. If possible, try to plug your smartphone in a power outlet to prevent the device from losing power due to low battery.

3. If you can’t keep your phone plugged in and charged, then you should make sure that you have sufficient battery life before using the app to track your sleep habits.

4. This mobile application works by detecting your body movements; therefore, try to put your phone next to your pillow or position it someplace that is close to your body.

5. If you are sleeping with another person, then it may throw off the sensors of your phones. In this case, you can either try going to bed by yourself or putting your phone closer to your body.

6. If you move around too much, then the app may stop tracking as it thinks that you have woken up.

Unfortunately, there is not much you can do in this scenario if you move around a lot in your sleep aside from repositioning the phone to a location next to a body part that you think won’t be moving around as much when you are dozing off.

You can invite up to 50 friends in the Pokémon Sleep app. To see how you can properly build up your friends list, you can take a look at this tutorial from Seeking Tech.

1. For the first step, you need to open Pokémon Sleep on your smartphone if you haven’t done so already.

2. Tap the screen in the Tap to Start screen to log into your account.

3. In the Let’s Get Sleeping screen, you should find the Friends option on the bottom right side.

4. In the Research Community menu, tap the human torso icon with the plus sign on the upper right side.

5. You should now be in the Add Friend/Your Information menu.

On this screen, you will be shown your researcher ID that you can send to your friend. There is also a QR code that your friend can scan on their phone in order to add you to their friends list.

6. In the same Add Friend/Your Information menu, you can also add a friend by using any of the following options:

• Scan 2D code
• Enter a Researcher ID
• Search via Faceboook

7. Once you add a friend to your list, return to the aforementioned Research Community menu to view your friends list.

The new Pokémon Sleep can drain the internal battery of your phone. To see how you can lower the battery usage for this mobile application, you can take a look at this guide from Seeking Tech.

1. For the first step, you can try turning down the graphical performance.

In order to do so, you need to do the following:

• Tap the hamburger icon on the top right side once you are logged into your account.
• From the Settings and More menu, you then need to select General Settings.
• Next, you should select Other at the top of the General Settings menu.
• In the Performance Settings section, make sure that the Reduced option is selected for the Graphic Quality and 30 FPS is selected for the Frame Rate option.
• Select OK to confirm and save your changes.

2. From the General Settings menu, you can also head over to the Sounds tab and then lower the volume levels for the following:

• Music
• Sound Effects
• Pokémon Cries

3. When the application is tracking your sleep, the screen of your smartphone should automatically be darkened on its own in order to save power.

If the app is playing music while it is tracking your sleep pattern, then you can either turn down the volume down or mute it completely by tapping the pause button.

4. It is recommended that you keep your phone plugged into a power source when sleep tracking is enabled in Pokémon Sleep.

If you don’t have a nearby power outlet, then you can try using a portable power bank to keep the battery life of your mobile device fully charged when you wake up.

5. Make sure you have the latest patch downloaded for Pokémon Sleep as a new update may make the mobile app run more efficiently when it comes to battery usage.