If the PlayStation VR2 isn’t turning on when you press the power button, then you can check out this troubleshooting article from Seeking Tech to see how you can potentially fix this issue.
1. For the first step, you can try restarting your PS5 by taking the following steps:
- Unplug the PS VR2 from your PlayStation 5 or PlayStation 5 Digital Edition console.
- Restart your PS5 by pressing the PS button, selecting the Power option located at the bottom menu and then selecting Restart PS5.
- Connect the PS VR2 to the USB Type-C port of the PS5 again.
- Press the power button on the PS VR2.
2. If your virtual reality headset still won’t turn on, then you should make sure that you aren’t using any extension cable to connect it to your PS5. Instead, the PS VR2 should be directly connected to the console.
3. You should also check to see if the USB cable is securely connected to the PlayStation VR2 headset.
In order to do so, pull the scope of the headset all the way out. You should then be able to find the USB connection between the scope and light shield.
If the connection appears to be loose, then try to push it inwards.
4. If the PS VR2 still won’t turn on, then you can try using it on another PlayStation 5 console if possible. If the accessory is able to power on just fine on a different system, then there may be something wrong with the USB Type-C port of the first PS5.
In this case, you need to repair the USB port of the console.
5. If the PlayStation VR2 does not work on multiple PS5 systems, then there could be something wrong with the hardware of the virtual reality headset.
For this scenario, you will most likely need to send the PS VR2 in to be repaired or replaced.