Netflix

How to fix distorted and glitchy Netflix videos on Xbox Series X and S

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When trying to stream a video through the Netflix App on the Xbox Series X or Xbox Series S, you may end up getting a distorted and/or glitchy picture. To see how you can fix this issue, you can take a look at this troubleshooting article from Seeking Tech.

1. Based on our experience, the distortion will most likely occur when you are streaming Dolby Vision content in the Netflix App on a compatible television screen without first enabling DV support on your Xbox.

To fix this problem, you need to open the Settings App of your Series X or Series S. Afterwards, head over to the General > TV & display options > Video modes menu. From there, make sure that the Allow Dolby Vision setting is enabled.

Afterwards, you need to do a hard reset of your console. In order to do so, go back to the front page of the Settings App and then select General > Network settings > Advanced settings > Alternate MAC Address. Afterwards, select Clear and then Restart.

Once that is done, you can try playing the same problematic Netflix video to see if it can display properly.

2. If you have Dolby Vision already enabled but are still seeing the glitchy image, then you can try factory resetting your Xbox.

To do so, head over to the Settings App and then select System > Console Info > Reset Console > Reset and Keep My Games & Apps.

3. You can also try turning off the Allow Dolby Vision setting from the General > TV & display options > Video modes menu and hen hard resetting your console.

4. You should also make sure that you have the latest patch installed for the Netflix App as well.

To manually update, press the Menu button on the controller while the cursor is over the Netflix icon in the system menus of your Xbox. Afterwards, select Manage app > Updates.

5. Power cycling the console may help as well.

In order to do so, turn off your Series X or Series S and then unplug the power cord from the system. Afterwards, wait for at least 5 minutes before plugging the power cord back in and turning on your console.

6. If you are still getting a distorted picture, then you can try unplugging the HDMI cable and then plugging it back in.

7. If possible, you can try using a new HDMI cable to connect your Xbox to the television set.

How to download and update the Netflix App on Xbox Series X and S

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The Netflix App does not come pre-installed on the Xbox Series X or Xbox Series S. To see how you can download and update this streaming application on your game console, you can take a look at this tutorial from Seeking Tech.

How to get Netflix on Xbox Series X and S

To download and install the Netflix streaming app on these Microsoft gaming console, you need to take the following steps:

1. To start off, make sure you power on your Series X or Series S if you haven’t done so already.

2. Next, you need to head over to the home screen. If you aren’t there, then you can simply press the Xbox button on your controller and then select Home.

3. From the home screen, scroll down and then select Store.

4. Inside of the Store App, move the cursor to the left in order to open the left column menu.

5. From there, select Apps.

6. In the Apps section of the store, select Netflix.

If you can’t find the streaming app, then you can scroll to the Top Entertainment Apps row, go all the way to the right and then select Show All. You should be able to find Netflix from the Top Entertainment Apps menu.

7. In the Download page of the Netflix App select the Get (Free) option.

If you previously downloaded and then deleted Netflix, then you need to select the Install (You Own This) option.

8. The download for the application should start. Once the installation has completed, you should be able to use Netflix on your Xbox Series X or Xbox Series S.

How to manually update the Netflix App on Xbox Series X and S

To manually update the Netflix App on these game systems, you need to do the following:

1. To begin, turn on your console and then go to its home screen menu.

2. From the home screen, move the cursor to Netflix and then press the Menu button.

If you can’t find Netflix in the home screen, then you need to select the My Games & Apps option. In the next screen, select Apps on the left side. You should then be able to find Netflix.

3. In the small pop-up menu, you need to select Manage App.

4. After getting to the Manage – Netflix menu, you need to select Updates.

5. The Netflix – Updates menu will show whether or not a new version of the application is available to download. If there is, then you should be able to download it directly from this screen.