BenQ MOBIUZ EX3210U

How to enable BenQ MOBIUZ EX2710U and EX3210U VRR support for Xbox Series X and S

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The BenQ MOBIUZ EX2710U and EX3210U gaming monitors are capable of displaying Xbox Series X and Xbox Series S with Variable Refresh Rate.

To find out how you can enable VRR for these game consoles, you can take a look at this tutorial from Seeking Tech.

This guide will be based on the following models:

  • 27″ BenQ MOBIUZ 4K True HDMI 2.1 Gaming Monitor (EX2710U)
  • 32″ BenQ MOBIUZ 4K True HDMI 2.1 Gaming Monitor (EX3210U)

1. To start off, we recommend that you update your MOBIUZ EX2710U or MOBIUZ EX3210U to the latest available firmware. This is because a new driver may improve the performance and compatibility of the monitor’s Variable Refresh Rate capabilities.

In order to update, you can visit the following links from the official BenQ website:

2. We also recommend that you update your Xbox Series X or Xbox Series S to the latest firmware too as doing so may help improve the console’s VRR feature.

3. If you haven’t done so already, connect your game console to the HDMI port of your monitor. Make sure you are using the HDMI cable than came with your system.

The Xbox Series X should come with a HDMI 2.1 cable while the less powerful Xbox Series S should come with a HDMI 2.0 cable. Both should work with Variable Refresh Rate.

4. Next, you need to power on your monitor and game console.

5. If your EX2710U or EX3210U isn’t showing the input source from your Xbox Series X or Xbox Series, then you need to switch over to the correct input before continuing.

6. Afterwards, you need to use the 5-way controller on your EX2710U or EX3210U to head to the Quick Menu.

7. In the Quick Menu of your monitor, head over to Menu.

8. Inside of Menu, select Input.

9. You then need to select the input source that is connected to your Xbox Series X or Xbox Series S.

10. Lastly, set the HDMI input to Game to get your EX2710U or EX3210U ready for Variable Refresh Rate.

11. In the menu of your Xbox Series X or Xbox Series S console, head over to Settings.

12. Inside the Settings menu of your game console, select General on the left column.

13. Afterwards, select “TV & display options” on the right portion of the same menu.

14. From the “General – TV & display options” menu, you then have to select “Video modes.”

15. Now that you arrive at the “General – Video modes” menu, make sure that the box next to the “Allow variable refresh rate” setting is checked.

You should now be able to play videogames on your Xbox Series X or Xbox Series S game console with Variable Refresh Rate enabled on your E 27″ BenQ MOBIUZ 4K True HDMI 2.1 Gaming Monitor (EX2710U) or 32″ BenQ MOBIUZ 4K True HDMI 2.1 Gaming Monitor (EX3210U).

If you also have a PlayStation 5 or PlayStation 5 Digital Edition, then you can take a look at this article to see how you can enable Variable Refresh Rate support for these consoles with the EX2710U or EX3210U.

How to enable BenQ MOBIUZ EX2710U and EX3210U VRR support for PS5

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Both the 27” and 32” BenQ MOBIUZ 4K Gaming Monitors are compatible with the Variable Refresh Rate feature of the PlayStation 5 and PlayStation 5 Digital Edition home consoles. You can take a look at this tutorial to see how you can activate PS5 VRR for these computer screens.

This guide will be covering the following monitors:

  • 27-inch BenQ MOBIUZ 4K True HDMI 2.1 (48Gbps) Gaming Monitor (Model Number: EX2710U)
  • 32-inch BenQ MOBIUZ 4K True HDMI 2.1 (48Gbps) Gaming Monitor (Model Number: EX3210U)

1. To start off, make sure you have the latest firmware downloaded and installed for your EX2710U or EX3210U.

You can find the download pages for the newest software versions of these screens on the official BenQ website with the following links:

2. Since Variable Refresh Rate support was added through a firmware update for the PlayStation 5 and PlayStation 5 Digital Edition, you should also download and install a new software version of your home console if you haven’t done so already.

3. Now that both devices have been updated, make sure you connect your PS5 to the HDMI port of your EX2710U or EX3210U.

You should be using a HDMI 2.1 cable to connect the two. The PlayStation 5 and PlayStation 5 Digital Edition comes with this cable included in the box.

4. Turn on the gaming monitor as well as your PS5.

5. If your EX2710U or EX3210U isn’t displaying the output video from your PlayStation 5, then you need to switch over to the correct input source.

6. Press the 5-way controller found at the bottom of your gaming monitor to bring up the Quick Menu.

7. You then need to select Menu.

8. Afterwards, select Input.

9. Next, select the HDMI input that is connect to your PS5.

10. Finally, make sure that the aforementioned HDMI input is set to Game.

Your BenQ MOBIUZ EX2710U or EX3210U should now to ready to accept the Variable Refresh Rate signal from your PlayStation 5 or PlayStation 5 Digital Edition game console.

11. On your PlayStation 5, you should head over to the home screen. This is the main menu of the gaming system where you can pick which game or app to open.

12. Using the DualSense controller, select the gear icon located on the top right side on the home screen.

13. If done correctly, you should now be in the Settings menu of your PS5. From there, head to Screen and Video.

14. After arriving at the Screen and Video menu, the first thing you need to do is to select Video Output on the left side.

15. On the right side of the same screen, you should be able to find the VRR setting. If not, then you can check out this guide to see how you can make it appear.

16. Set VRR to Automatic in order to turn on Variable Refresh Rate for supported games on your PlayStation 5 or PlayStation 5 Digital Edition.

17. Optionally, you can also enable the “Apply to Unsupported Games” setting in order to activate VRR for games that don’t currently support this feature.