When using your Samsung Odyssey Neo G8, you may notice that the curved gaming monitor is running hot. To see how you can prevent this display from overheating, you can take a look at this troubleshooting article from Seeking Tech.
How to prevent your Odyssey Neo G8 from getting too hot
In order to avoid overheating your curved gaming monitor, you need to do the following:
1. The first step we recommend taking is to make sure you have enough space behind the monitor. Samsung suggests that you should leave at least 10 cm of open-air space for proper heat dissipation.
2. You should also avoid putting the Odyssey Neo G8 is an enclosed space as doing so will trap the heat being dissipated from the screen, causing the monitor to heat up faster than normal.
3. Do not place the curved gaming monitor near any heat source such as a fireplace, heater or stove.
4. When it comes to temperature, the Samsung Odyssey Neo G8 should be operated within the recommended range of 10 °C to 40 °C (or 50 °F to 104 °F).
For non-operation, the monitor should be stored within the range of -20 °C to 45 °C (or -4 °F to 113 °F).
5. For humidity, the device should be operated within a range of non-condensing 10% to 80%.
The recommended humidity range for storage is a little bit wider at non-condensing 5% to 95%.
6. The aforementioned precautionary steps for the screen should also be applied to the AC/DC adapter as well since this part can easily overheat and may end up causing issues.
7. Keeping your Samsung Odyssey Neo G8 dust-free should also help with heat dissipation.
You can check out this guide to see how you can properly clean this gaming monitor.
8. If your monitor heats up easily even if you take all of the aforementioned precautionary steps, then we suggest contacting Samsung in order to get additional support.
What to do if your Odyssey Neo G8 gets too hot
If your Samsung Odyssey Neo G8 gets very hot, then you can try doing the following:
1. To start off, turn off the curved gaming monitor.
2. After shutting down the device, unplug it from the power outlet.
3. You may also want to unplug any other cables you have connected to the screen as well.
4. Next, we recommend that you let your Samsung monitor cool down at room temperature.
If you want to cool down the screen faster, you can use a fan in order to increase the air circulation around the device.
5. Once the Odyssey Neo G8 has cooled down, you can plug it back into the power outlet and then reconnect any cables you previously unplugged.
6. You should be able to turn the screen back on and then use it normally.
Keep in mind that you may hear cracking or popping noises when your monitor is heating up and cooling downing. This is due to the internal components of the device expanding or contracting. While it may sound alarming, these noises are considered to be normal.