The A2, B2, C2 and G2 are the latest OLED television sets released by LG. You can take a look at this guide from Seeking Tech to see how you can prevent your screen from getting image retention, ghosting and burn-in issues.
This article should apply to all the available screen sizes of the LG A2, B2, C2 and G2 series, which include the following model numbers:
- OLED48A2AUA
- OLED48A2PUA
- OLED55A2AUA
- OLED55A2PUA
- OLED65A2AUA
- OLED65A2PUA
- OLED77A2AUA
- OLED77A2PUA
- OLED55B2PUA
- OLED65B2PUA
- OLED77B2PUA
- OLED42C2AUA
- OLED42C2PUA
- OLED48C2AUA
- OLED48C2PUA
- OLED55C2AUA
- OLED55C2PUA
- OLED65C2AUA
- OLED65C2PUA
- OLED77C2AUA
- OLED77C2PUA
- OLED83C2AUA
- OLED83C2PUA
- OLED55G2PUA
- OLED65G2PUA
- OLED77G2PUA
- OLED77Z2PUA
- OLED83G2PUA
How to prevent LG A2, B2, C2 and G2 burn-in issues
In order to prevent image retention issues when watching TV and playing games with your A2, B2, C2 or G2, you can try taking the following precautionary steps:
1. First off, it is important to note that black bars could cause image retention.
So, if you are watching a video or playing a game that have black bars, then you can try doing the following:
- Press the gear button on the remote control of your television set.
- Next, select the icon with the three dots.
- After arriving in the Settings menu, select Picture.
- You then need to select Aspect Ratio.
- Afterwards, select User Selection.
- Next, you can either select Vertical Zoom or 4-Way Zoom so that you can zoom into the video in order for it to completely fill the screen. Keep in mind that this will either cut out the outer edges of the video or stretch out the image.
2. Logos that stay on the screen can also cause burn-in on your A2, B2, C2 or G2. To prevent this from happening, you can do the following:
- Press the gear button on the remote.
- Select the three dots icon.
- From the Settings menu, go to General.
- Head over to OLED Care.
- You then need to go to OLED Panel Care.
- Select Adjust Logo Brightness.
- Make sure that you set the Adjust Logo Brightness to High.
3. If you are planning to leave your television on for a long time, especially if you are watching or playing something that have a fixed graphic, then we recommend dimming the brightness of your OLED screen.
To do so, you need to take the following steps:
- Press the gear button on your TV remote.
- Select the icon that has three dots.
- Inside the Settings menu, select Picture.
- In the Picture menu, go to Select Mode and then set it to APS.
- Afterwards, go to Advanced Settings.
- In Advanced Settings, select Brightness.
- You then need to select OLED Pixel Brightness.
- Finally, lower the screen brightness.
4. You can also enable the Screen Move feature by doing the following:
- Start by pressing the gear button on the remote control.
- You then need to select the three dots icon.
- Once you are in the Settings menu, go to General.
- You should then go to OLED Care.
- Afterwards, head over to OLED Panel Care.
- In the OLED Panel Care menu, make sure that the Screen Move feature is turned on.
With Screen Move enabled, the image will move slightly at regular intervals so that the OLED screen won’t be stuck showing the same static image continuously.
5. Furthermore, we recommend using the Auto Power Off feature so that your 2022 LG OLED will turn off its own due to the lack of activity.
To use this feature, you need to take the following steps:
- Begin by pressing the gear button on your remote controller and then selecting the icon with the three dots.
- From the Settings screen, you need to go to General.
- Next, head over to OLED Care.
- You then need to go to Device Self Care.
- From the Device Self Care menu, Energy Saving.
- In the Energy Saving screen, make sure that the Auto Power Off setting has been turned on.
6. You can also try doing the following actions to prevent your LG A2, B2, C2 or G2 from getting image burn-in:
- If you are playing a videogame, then most modern games come with a customizable heads-up display that you can change in order to decrease the chances of image retention.
- Modern game consoles and media players should also have a setting that will automatically dim the screen after some time has passed due to the lack of activity.
- If you can’t avoid having a static image displayed on the OLED screen, then we recommend that you either turn off your television set or switch to an entirely different image temporarily after around every hour or so of continuous usage.
How to fix LG A2, B2, C2 and G2 burn-in issues
If you see that your screen has some image retention, then you can try to fix it by doing the following:
- To start off, press the gear button on your TV’s remote.
- Next, you need to select the icon with the three dots.
- From the Settings menu, head over to General.
- Inside of General, select OLED Care.
- Afterwards, you need to head over to OLED Panel Care.
- In the OLED Panel Care menu, select Pixel Cleaning.
If the Pixel Cleaning function did not fix your screen burn-in, then the image retention may be permanent.