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How to prevent and fix image retention for the A80K, A90K and A95K

Sony released three BRAVIA XR 4K OLED television sets in 2022 with the A80K, A90K and A95K. To see how you can prevent, as well as fix, image retention for these screens, you can take a look at this troubleshooting article from Seeking Tech.

How to prevent image retention for A80K, A90K and A95K

In order to prevent your A80K, A90K or A95K from getting image retention, you can try taking the following precautionary steps:

1. To start off, make sure that you turn off the television screen for at least four consecutive hours on a daily basis. This will give the OLED pixels enough time to rest.

2. If possible, avoid watching long videos that have a watermark or logo that stays in the same place of the screen.

If you can’t avoid this situation, then we recommend turning off the television screen or switch to watch a different video, for a few minutes around every hour or so in order to avoid image retention.

3. If you are playing a game with static user interface elements, check to see the game’s setting offer a dynamic option so that the UI will only show up when needed.

Otherwise, you can turn off the screen or switch it to display something else after every hour or so of playing the same game.

4. Any time you aren’t planning to look at your television screen, we recommend that you turn it off.

If you fall asleep easily when watching TV, then you can set up a Sleep Timer by going to Settings > Timers & Clock > Sleep Timer.

5. If your computer, game console, streaming stick or any other connected device have an automatic screen dimming and/or screen saver feature, then we recommend turning these on as it should help prevent any image persistence.

6. Enabling Pixel Shift should also help prevent image retention as this feature will move the image around slightly at fixed intervals. As a result, the pixels won’t stay stuck displaying the same static colors.

As long as you don’t sit really close to the television set, you will most likely not notice any of the shifts.

To enable this feature, you need to go to Settings > Display & Sound > Expert Panel Settings > Pixel Shift.

How to fix image retention for A80K, A90K and A95K

If part of your A80K, A90K or A95K screen is showing image retention, then you can try doing the following in order to fix this problem:

1. The first step you can take is to avoid playing the same game or watching the same video that caused the image retention to appear.

By making the OLED screen display other content, the ghostly image may be able to go away on its own.

2. If the image retention still persists, then you can try turning off your Sony BRAVIA XR 4K OLED television and then leave it off for at least four hours.

3. If the image still hasn’t gone away, then you can try using the Panel Refresh feature. This feature should help refresh the pixels of the OLED.

With that said, Sony suggests that you don’t use it more than once a year as it may shorten the lifespan of your A80K, A90K or A95K. Therefore, we recommend only using Panel Refresh as a last resort if the previous two steps did not resolve your issue.

In order to use this feature, go to Settings > Display & Sound > Expert Panel Settings > Panel Refresh.