When using your LG A1, B1, C1 or G1, you may notice that the included Magic Remote is not connecting, registering or working correctly.
You can check out this troubleshooting guide at Seeking Tech to see how to fix the remote controller issues with these OLEDs.
1. The first step you can take is to replace the batteries in the remote control. For the uninformed, the Magic Remote support 1.5 V AA type.
If you don’t have that type available, then you can purchase the Amazon Basics AA 1.5 Volt Performance Alkaline Batteries with this link (#CommissionsEarned) on Amazon.
Make sure you replace both batteries as mixing old and new together may end up causing them to leak or overheat.
2. You should also make sure that your remote controller has a direct line of sight to your A1, B1, C1 or G1 television set.
3. Furthermore, you should ensure that you don’t have a sticker, tape and any other objects blocking the receiver on your TV.
4. If you have a Wi-Fi access point device located near the television set, then the Magic Remote may not work properly due to the wireless frequency interference.
Therefore, you should move the access point to at least 0.65 feet (or 0.2 meter) away from your A1, B1, C1 or G1.
5. If you haven’t done so already, make sure you register your remote to your TV.
In order to do so, you need to do the following:
- First off, make sure that the batteries for the remote controller are properly installed.
- Next, you need to press the power button on your LG TV to power it on.
- With your TV turned on, point the remote directly to the screen.
- Finally, press down on the wheel (which is the OK button) on the remote to register it to your A1, B1, C1 or G1.
- If your remote is still not registering, then you can power cycle your television by pressing the power button on the TV to turn it off and then press the same button again to turn it back on. Afterwards, you can try pressing down of the wheel on the remote again.
6. If the LG Magic Remote is still not working properly, then you can try unregistering and then re-registering it to your television.
In order to do so, you need to take the following steps:
- Make sure that the batteries are properly installed inside the remote controller.
- Press the power button on your A1, B1, C1 or G1 to turn the television it on.
- Point the Magic Remote directly at your TV.
- With the remote pointed directly at the television, press and hold both the back button and the home button at the same time for five seconds. This will deregister the remote from the TV.
- To re-register, press and hold both the home button and the quick settings button (which has the gear icon) at the same time for five seconds with the remote pointed at your television.