When you plug in the PlayStation VR2 into your PlayStation 5 or PlayStation 5 Digital Edition console, you may end up seeing the following error message appear on the top right side of the screen:
- “Too many USB devices connected.”
To see how you can potentially fix this with the virtual reality headset, you can take a look at this troubleshooting article from Seeking Tech.
1. To start off, make sure you unplug any other devices you have connected to your PS5 console if you haven’t done so already.
2. You should also make sure that your PS VR2 headset is connected directly to the USB-C port of the system.
A USB extension cable or hub may end up causing connection issues.
3. If the USB connection appears to be fine, then the next step you can take is to clear the system cache and rebuilding the database by doing the following:
- You first need to completely turn off your PlayStation 5 or PlayStation 5 Digital Edition console.
- Next, you need to press and hold the power button for around 7 seconds. You should hear a beeping noise initially and then a second beep around 7 seconds later.
- You should see a screen appear asking you to plug the DualSense in to one of the USB-A ports of your PS5 and then press the PS button on the controller. So, make sure you do so.
- You should now be in the Safe Mode menu of your console. Here, you need to select “Clear Cache and Rebuild Database.”
- You can then select the “Clear System Software Cache” and “Rebuild Database” options.
4. Moreover, you can try resetting PlayStation VR2 controllers as well. To find out how to do so, you can follow the steps laid out in this PSVR 2 Sense resetting guide.
5. Even if you managed to get the virtual reality headset to work with any of the aforementioned steps, the solution will most likely end up being a temporary fix.
So, if you are still seeing constantly getting the “too many USB devices connected” warning, then it is very likely that you have defective hardware.
In this case, you need to contact PlayStation Support, or the third-party retailer where you got the VR headset from, in order to exchange the defective product for a new one.
6. If you are still getting the error even with using a brand-new headset, then the problem may be related to the USB-C port on your PlayStation 5. Therefore, you may want to consider getting the port checked out to see if it is defective.
Keep in mind that, even if the USB-C port of your PS5 works for other products, such as recharging another device, it may still be defective when it comes to being used to transfer the data needed to play on the PlayStation VR2.