We may earn a commission if you buy something through the affiliate text links or affiliate image links on Seeking Tech.

How to fix LG A3, B3, C3, G3 and Z3 magic remote issues

If the magic remote control of your LG A3, B3, C3, G3 or Z3 does not appear to be working, then you can take a look at this troubleshooting guide from Seeking Tech to see how you can fix it.

1. For the first step, we recommend taking a look at the battery compartment of the TV remote. You should make sure that the batteries are properly aligned to the positive and negative terminals.

2. If possible, you can also try replacing the alkaline batteries to see if the magic remote controller will power on.

3. Make sure you aren’t blocking the middle front portion of the television; otherwise, you may be hindering the wireless signals between the remote and TV screen.

4. If you have a lot of wireless devices nearby, then these may also be interfering with the communications between the LG magic remote and the TV.

In this case, you can try moving the remote closer to the television. If possible, you can also try turning off other nearby wireless devices to see if you are able to get the TV remote to work correctly.

5. If the IR sensor of your LG is exposed to bright lights, including sun light, then it may not be able to proely detect your remote.

In this case, you can see if turning off the lights and/or using blinders on the windows will make the remote controller more responsive.

6. If the remote appears to power on just fine and there are no obstacles that may be hindering its communcation with the TV, then the next step is to ensure that you have pairred it to your LG A3, LG B3, LG C3, LG G3 or LG Z3.

In order to pair the controller, you need to take the following steps:

  • Turn on your television set.
  • Wait for at least 20 seconds.
  • Point the remote towards the OLED screen and then press the Wheel/OK button on the remote.
  • If done correctly, you should see a pairing complete message appear on the TV screen.

6. You can also try re-registering the television remote.

The fastest way in doing so is to press and hold both the home and settings buttons on the remote for at least 5 seconds while it is pointed towards the screen. You should see some instructions that appear on the TV about de-registering and re-registering the television remote.

Alternatively, you can press and hold the back and home buttons at the same time for at least 5 seconds with the remote pointed towards the OLED. This will de-register the remote controller. Afterwards, press the Wheel/OK button again to re-pair the remote.