How to fix inaccurate or unavailable blood oxygen level data on Amazon Halo View

When trying to measure your blood oxygen level by using the Amazon Halo View, you may notice that the data is inaccurate or unavailable.

You can check out this troubleshooting guide from Seeking Tech to see how you can resolve these issues.

1. The first step we recommend taking is to make sure you are using your fitness tracker within the recommended operating temperature range of 0°C to 35°C (or 32°F to 95°F). This is because the environmental temperatures could lead to inaccurate blood oxygen level tracking.

To find out more about how to prevent temperature-related issues with the Halo View, you can check out this guide.

2. Moreover, you can try to restart Halo View by doing the following:

  • Press the home button on the display of the fitness tracker.
  • On the home screen, swipe downwards from the top.
  • Select Settings.
  • Select Restart.

3. You can also try charging the batteries of your tracker if it is low on battery life.

4. You should make sure that your Amazon Halo View is properly fitted to your wrist as well.

The band should be at least one finger width below your wrist. The tracker should also fit snugly but not too tight.

You can refer to the Band Guide in the Amazon Halo mobile app to find the best way to wear this fitness tracker.

5. Before starting the blood oxygen level analysis, you should make sure you are within your normal heart rate range.

6. Furthermore, you should be sitting down with your wrist rested on a table at around your chest level in terms of height.

7. When you start the blood oxygen check, remain still for up to 30 seconds as even small movements could throw off the tracking of your Amazon Halo View.

How to view text messages on Amazon Halo View

With the Amazon Halo View, you will be able to view same text messages you normally get on your smartphone.

To find out how to set up texts to appear on the screen of your fitness tracker, you can check out this step-by-step tutorial from Seeking Tech.

1. If you haven’t done so already, download and then install the Amazon Halo app on your smartphone.

For this application, your device needs to be running Android 8.0 (or later) or running iOS 13.0 (or later).

You can find the app on the Google Play Store on an Android phone or the Apple App Store on the iPhone.

2. After downloading and installing the app, pair the Halo View to the Bluetooth connection on your phone if you haven’t done so already and then sync it to the Amazon Halo app.

3. Now that you got the aforementioned prerequisites have been set up, go to the Settings of the Amazon Halo app.

4. Next, you need to select Notifications.

5. Afterwards, turn on text messages in the Productivity section.

6. After turning on text massages in the Amazon Halo app, you then need to turn on notification support for the application on your phone.

If you have an Android phone, you need to go to the Settings of your device and then select Bluetooth. Next, tap the gear wheel icon next to your Amazon Halo View. In the Device Details screen, make sure that the Text Messages setting is enabled.

If you have an iPhone, go to the Settings of your device and then tap Bluetooth. In the Bluetooth menu, tap Halo View and then make sure that Show Notifications is turned on.

7. Once you set up notifications support for the Amazon Halo app on your phone, you then need to restart your Amazon Halo View.

In order to do so, swipe downwards from the top of the home screen. Afterwards, select Settings and then Restart.

After restarting the fitness tracker, it should now be able to show the same text messages that will appear on your phone.

How to fix Amazon Halo View connection and inaccurate data issues

When using the Amazon Halo View, you may have trouble connecting the device with the Amazon Halo app on your smartphone. The fitness tracker may also show data that look off.

You can check out this troubleshooting tutorial at Seeking Tech to see how you can resolve both of these issues.

1. The first step we recommend taking is to make sure that your Amazon Halo View is connected to the Amazon Halo app.

On your phone, open the Halo app, swipe down from the top of the screen and then go to Settings. Next to your fitness tracker icon, you should see whether or not it is connected.

2. You can also try syncing the tracker to your phone.

On the screen of your Halo View, press the home button. Next, you need to swipe downwards from the top of the screen and then select Settings. Finally, select Sync.

3. You should also make sure that your phone, which should have the Amazon Halo app installed on it, is less than 10 feet away from the Amazon Halo View.

4. Moreover, you should check to see if there aren’t any obstacles between the line of sight between the fitness tracker and your phone.

5. You should also avoid any wireless interferences by moving away from being nearby any microwave ovens, Wi-Fi routers, cordless phones and other devices that use wireless communications.

6. If you are outdoors, then the Bluetooth signal will be weaker due to the open air. Therefore, you should move the Halo View as close to possible to your phone.

7. You should also make sure that your phone is either connected to Wi-Fi or mobile data.

8. You can try closing the Amazon Halo app and then reopening it again.

9. Moreover, you can try disabling and the enabling the Bluetooth connection on your smartphone.

On the Android operating system, you can disable and enable Bluetooth by going to your phone’s Settings and then Connected Devices.

On the iOS, you can turn off and on the Bluetooth connection by going to your phone’s Setting and then heading to the Bluetooth menu.

10. You can try restarting the Amazon Halo View by pressing the home button on the screen of the tracker, swiping downwards from the top and selecting Settings. Next, select Restart and then confirm your selection to start the process.

11. Moreover, make sure that your fitness tracker has been charged.

12. You may also want to turn off your phone and then turn it back on again.

13. If none of the aforementioned potential solution help resolve the connection and inaccurate data issues, then you might want to factory reset the fitness tracker.

To find out how to do so, you can take a look at this tutorial.

How to factory reset Amazon Halo View

Factory resetting the Amazon Halo View will erase all the personal data and customized settings you have stored on the device.

This feature is helpful if you are planning to sell or give away the fitness tracker. It may also help resolve any issues you have with the device.

In order to factory reset the Halo View, you can follow this step-by-step guide at Seeking Tech.

How to forget Halo View Bluetooth pairing

First off, you need to forget the Bluetooth pairing of the Amazon Halo View on your Android or iPhone device.

If you have an Android device, you need to do the following:

1. Go to Settings.

2. Select Connected Devices.

3. Tap the gear wheel next to the Halo View.

4. Tap Forget.

If you have an iOS device, you can take the following steps:

1. Head to Settings.

2. Select Bluetooth.

3. Select the Halo View.

4. Select Forget this Device.

How to de-register Halo View from Amazon Halo app

Next, you need to de-register your Amazon Halo View fitness tracker from the Amazon Halo app by taking the following steps:

1. Open the Amazon Halo app on your device.

2. Inside the Halo app, tap Setting at the bottom of the screen.

3. After getting to Settings, select your Halo View from the Device section.

4. In the Halo View page, select Deregister Band.

5. Inside the pop-up notification, select Remove Device & Sign Out.

If you don’t plan on using the Amazon Halo View (or other Amazon Halo products) ever again, then you can delete the Amazon Halo app from your device as you won’t be able to use it with a Halo.

How to factory reset Halo View

After forgetting its Bluetooth connection and de-registering the Amazon Halo View, you should now be able to start the factory resetting process.

In order to do so, you need to take the following steps:

1. On the screen of your Amazon Halo View, swipe downwards from the top of the screen.

2. Next, you need to select Settings.

3. In the Settings menu, scroll down and then select Device Info.

4. Select Factory Reset in the very next screen.

5. Finally, select Yes to start the factory resetting process for your Amazon Halo View.

After the factory reset has been completed, the Halo View will restart.

If you want to use the fitness tracker again, you will need to go through the initiation process and pair it again to your Android or iOS device.

How to prevent Amazon Halo View from overheating and other temperature issues

If you used your Amazon Halo View in extreme temperatures, then your fitness tracker may not work properly.

To see how you can prevent, as well as potentially fix, these issues, you can check out this troubleshooting guide at Seeking Tech.

How to prevent Halo View overheating and over-cooling issues

You can take the following steps to prevent your Amazon Halo View from getting too cold or too hot to operate:

1. Make sure that you are using the fitness tracker within the recommended temperature range of 0°C to 35°C (or 32°F to 95°F).

2. When you are not wearing the device, you should also store it within a range of 0°C to 35°C (or 32°F to 95°F).

3. The included charging clip should also be used and stored within the recommended range of 0°C to 35°C (or 32°F to 95°F).

4. Both the device and its clip charger should be stored and used in a well-ventilated environment.

5. Do not recharge your device in very humid conditions.

6. Try not to expose the Halo View in direct sunlight during a very hot day.

What happens if your Amazon Halo View gets too hot or too cold

If you let your Halo View get too hot or too cold, the following events may occur:

1. The fitness tracker may not turn on.

2. You may not be able to recharge your Halo View.

3. The tracker may not function properly.

How to fix Halo View overheating and over-cooling issues

In order to fix overheat and other over-cooling issues for the Amazon Halo View, you can try taking the following steps:

1. If you haven’t done so already, take the fitness tracker off of your wrist.

2. If you are charging the device, then you need to unplug the tracker from the charging clip as well as the charging clip from the USB power source.

3. Take the Halo View, and the charging clip if you were charging the device, to a room that that an ambient temperature within 0°C to 35°C (or 32°F to 95°F).

4. After moving your Amazon Halo View to a room with a more appropriate temperature, you then need to wait for you’re the device to cool down if it was too hot before or heat up if it was too cold before.

5. Once your fitness tracker managed to correct itself into a more suitable temperature, you should be able to use and recharge the device normally once again.

How to clean your Amazon Halo View

Your Amazon Halo View can get dirty easily, especially if you are wearing it during workouts, when you go swimming, when you go to sleep as well as doing other activities.

To find out how you can properly clean this fitness tracker, you can check out this tutorial at Seeking Tech.

What cleaning solution can you use for cleaning the Halo View?

In order to clean the Halo View, Amazon recommends that you don’t use any abrasive solutions such as soap and other household cleaning chemicals. Therefore, plain tap water should work best for cleaning this device.

A high concentrated isopropyl alcohol should also be fine to use as well although you may want to avoid using it on the screen of the Halo View due to potential degradation of the screen coating. This solution will dry much faster than water, which will make the cleaning process quicker.

If you are looking for an isopropyl alcohol, then we recommend picking up the MG Chemicals 99.9% Isopropyl Alcohol Electronics Cleaner, which you can find on Amazon with this link. (#CommissionsEarned).

What cleaning material can you use for cleaning the Halo View?

When it comes to the cleaning material, Amazon suggests that you don’t use any rough or abrasive tools. Instead, you should use a soft cloth that is free of any lint.

We recommend getting cloths made for glasses of smartphones as these won’t potentially scratch the screen of the Halo View. If you are looking for one, then we recommend getting the MagicFiber Microfiber Cleaning Cloths, which can be found on Amazon via this link. (#CommissionsEarned).

How to clean the Amazon Halo View

In order to clean the Amazon Halo View device, you can take the following steps:

1. If you are still wearing the fitness tracker, make sure you take it off.

2. If you are recharging the batteries of the Halo View, disconnect the tracker from the charging clip.

3. Depending on how dirty your device is, you may want to run lukewarm tap water over it to quickly get rid of the dirt, sweat and other contaminants.

The Amazon Halo View is made to be swim proof. Therefore, you shouldn’t have any issues with running lukewarm tap water over it.

For more information about the water resistance of the Halo View, you can take a look at this guide.

4. If you still see some contaminants on your watch after then you can use a wet soft cloth, either mixed with plain tap water or the aforementioned isopropyl alcohol, to gently wipe them off.

If you are using isopropyl alcohol, you may want to avoid wiping the screen. Instead, you can use a wet soft cloth mixed with plain tap water for the display of the fitness tracker.

5. Once you are done wiping your Amazon Halo View clean, you can use a dry soft cloth to wipe off any excess water.

6. Finally, you need to wait for the tracker to air dry before you recharge it or put it back on to wrist.

If you want to recharge your device, make sure that the connectors are completely dry first as the charging clip is not waterproof.

If you wear a wet tracker, then it may cause skin irrational. So, it is best to wait for the Halo View to complete dry out first.

To speed up the drying process, you can use a fan to improve air circulation. We don’t recommend using a hair blow dryer or other heat sources as it may cause issues with this device.

Do you need Halo Membership for Amazon Halo View?

To be able to use all the features the Amazon Halo View, you will need to subscribe to the Amazon Halo Membership. So, do you need this subscription to go with your fitness tracker?

You can find out in this guide at Seeking Tech.

What do you get with the Halo Membership of Halo View?

By being a member of Amazon Halo, you will get access to Tone Analysis, a feature that measures how much energy and positivity you are using when you speak. This is currently designed to work mainly with American English speakers.

When it comes to fitness, this premium membership also provides Body Composition. This will measure your body fat percentage based on a photo you take with a smartphone camera. A 3D model will then be produced to show off the progress of your body fat percentage.

Body Composition currently work best for individuals that are at least 18 years old. It will be less accurate if you weigh over 500 pounds, have more than 50% body fat, pregnant, use a wheelchair, have any missing limbs as well as other physical abnormalities.

The Amazon Halo Membership also includes full access to programs, recipes and workouts to help you lose weight. Furthermore, it will also provide analysis of your movements and will give you an exercise plan to improve your mobility.

Lastly, you will also get advanced activity score, activity intensity, sleep score and sleep stages analysis.

You can find the full list of features included in the Amazon Halo Membership below:

  • Tone Analysis
  • Body Composition
  • Full Access to Programs
  • Full Access to Recipes
  • Full Access to Workouts
  • Activity Sessions
  • Activity Score
  • Activity Intensity
  • Steps
  • Heart Rate
  • Live Heart Rate
  • Calories Burned
  • Movement Health
  • Movement Score
  • Personalized Movement Program
  • Sleep Score
  • Sleep Stages
  • Time Awake
  • Time Asleep
  • Sleep Temperature

What do you get without subscribing to the Halo Membership of Halo View?

Without a membership, you can still get a limited number of programs, recipes and workouts.

You should also be able to keep track of your activity sessions, steps, heart rate and calories burned. Finally, you can also track your sleep temperature in addition to awake and sleep times.

You can take a look at the list of free features for the Amazon Halo View below:

  • Limited Access to Programs
  • Limited Access to Recipes
  • Limited Access to Workouts
  • Activity Sessions
  • Steps
  • Heart Rate
  • Live Heart Rate
  • Calories Burned
  • Time Awake
  • Time Asleep
  • Sleep Temperature

Is the Halo Membership worth it for Amazon Halo View?

If you are looking for an all-in-one fitness device, then we recommend getting the Halo Membership with the Amazon Halo View.

With this subscription, you will get to measure your body fat percentage in addition to being able to track your activity score, activity intensity, movement, sleep score and sleep stages.

While this subscription also come with Tone Analysis, that feature doesn’t seem all that useful when it comes to losing weight.

If you already have your own workout routines and meal plans set up, then you can just use the free features of the Halo view to keep track of your steps, heart rate, calories burned, awake time and sleep time.

How long is the Halo Membership included with Halo View?

Currently, you will get a 1-year trial of the Amazon Halo membership at no additional costs when you purchase the Amazon Halo View fitness tracker.

How much does the Halo Membership costs after the free trial?

After the trial period ends, the Halo Member will auto-renew at a rate of $3.99 (plus applicable tax) per month in the U.S. region.

How to turn off Halo Membership auto-renew for Halo View

If you decide that you don’t want to stay subscribed to the Amazon Halo Membership, then you need to turn off auto-renew by taking the following steps:

1. Go to Amazon.com on your web browser.

2. Sign into your Amazon account.

3. On the top right corner, you should need to select “Hello [You first name], Account & Lists.”

4. In the “Your account” page, select “Other subscriptions” in the “Memberships and subscriptions” section.

5. In the Your Memberships & Subscriptions page, you should see your Amazon Halo Membership subscription. Here, select its settings to begin the cancellation process.

If you want to restart your subscription, then you need to return to this page.

Resource:

How to prevent Amazon Halo View water damages

While the Amazon Halo View has stellar water protection, it is not fully waterproof. You can check out this troubleshooting tutorial at Seeking Tech to see how to prevent water damages for this fitness tracker.

What is the water resistance rating for Amazon Halo View?

The Halo View from Amazon has a water resistance rating of 5 ATM. This means that this device can be used when you are swimming in a pool, lake, ocean as well as any other body of water at a maximum of 50 meters (or 164 feet) in depth.

This rating also means that you will be able to take showers as well as use the Halo View when it rains or snows. Of course, you don’t have to worry about your sweat or other bodily fluids potentially causing problems with this device.

How to prevent Amazon Halo View from getting water damaged

In order to prevent water damages for your Amazon Halo View, you can take the following precautionary measures:

1. First off, you should avoid wearing this fitness tracker if you are diving into a water depth that is more than the aforementioned 50 meters (or 164 feet) limit.

2. Avoid using the product in extremely humid conditions such as a sauna or steam room.

3. You should also prevent high-velocity water and pressurized water from making contact with the Halo View.

4. Furthermore, you need to make sure you are using the official charging clip that came with the Amazon Halo View as a third-party product may cause problems.

5. The official charging clip does not offer any water resistance whatsoever. Therefore, you need to make sure you don’t get any sweat, water or other types of liquids on either ends of the clip.

6. Before connecting the Halo View with the charging clip to recharge your device, you need to make sure that the Halo View is completely dry.

If you have excess water, you can use a dry lint-free cloth to wipe the liquid off.

When it comes to drying your fitness tracker, you can use a fan to speed up the process. We don’t recommend using a heat source, such as a hair blow dryer, as doing so may cause hardware issues.

Once the Halo View is completely dry, you will be able to safely recharge it.

7. You should also make sure that the charging clip is clean and damage free. You can use a dry lint-free cloth to clean the clip.

If the charging clip is damaged, then you need to get a replacement.

8. Don’t spill any chemicals, oil, lotion or other substances onto the fitness device.

If your Amazon Halo View gets dirty, then we suggest rinsing the fitness tracker with tap water. We don’t recommend using any soap or other cleaning solutions as doing so may cause damage.

After rinsing with plain water, use a lint-free cloth to wipe the device clean and then let it completely air dry.

9. Avoid dropping or damaging the Halo View. Otherwise, you may end up compromising its water protection.

10. Just like other electronics that offer water protection, the water resistance of the Amazon Halo View will weaken over time due to normal wear and tear.

So, if your fitness tracker is several years old, then you might want to consider getting a new one.

What band size should you get for Amazon Halo View?

The Amazon Halo View is a new fitness tracker. So, which band size should your get for this product, Small/Medium or Medium/Large?

You can find out in this guide at Seeking Tech.

What are the band size measurements for Halo View?

For the Small/Medium size of the Halo View, the band size is 130 mm to 195 mm, which is converted to 13 cm to 19.5 cm and 5.12” to 7.68”.

For the Medium/Large size of Amazon’s Halo View, the band size is 160 mm to 225 mm, which is converted to 16 cm to 22.5 cm and 6.3” to 8.86”.

How to measure your wrist size for Halo View

In order to measure the wrist size for the Amazon Halo View, you can use the measuring tape to measure the circumference of your wrist.

Make sure you are measuring beneath the bone on your wrist that is sticking out. You should also avoid squeezing your wrist with the measuring tape or you will get an inaccurate measurement.

If you don’t have a measuring tape, then you can use a string, rope, cable, paper and other materials that you can wrap around wrist. Take a note of the measurement and then use a string, rope, cable, paper or any other material you used with a ruler.

If you are having trouble with the measurement, try to get another person to measure your wrist circumference.

What Halo View band size should you get if you have a ‘medium’ measurement?

As you can see above, there is an overlap between the Small/Medium and Medium/Large versions of the Halo View.

If your wrist measurements happen to overlap between the “medium” range of 130 mm to 160 mm (or 13 cm to 16 cm/5.12” to 6.3”), then you should get the bigger Medium/Large band size.

What Amazon Halo View should you get?

You can find a breakdown of what the band size you should get for the Amazon Halo View below:

If your wrist circumference measures between a range of 130 mm to 159 mm (which converts to 13 cm to 15.9 cm and 5.12” to 6.26”), then you should get the Small/Medium version of the Halo View.

If your wrist circumference measures between a range of 160 mm to 225 mm (which converts to 16 cm to 22.5 cm and 6.3” to 8.86”), then you should get the Medium/Large size of Amazon’s Halo View.

If your wrist circumference is longer than 225 mm, 22.5 cm or 8.86” than neither of these sizes will fit you.