Turtle Beach VelocityOne

How to fix Turtle Beach VelocityOne audio issues on PC, Xbox Series X and S

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If you are using the VelocityOne Flight Universal Control System, you may get no sound at all when playing Microsoft Flight Simulator.

You can take a look at this troubleshooting guide at Seeking Tech to see how you can fix these audio issues on the PC, Xbox One, Xbox One S, Xbox One X, Xbox Series S and Xbox Series X.

How to fix VelocityOne Flight Universal Control System audio issues on Xbox consoles

If you aren’t getting any sound when using the VelocityOne Flight on your Xbox One, Xbox One S, Xbox One X, Xbox Series S or Xbox Series X console, then you can try doing the following:

1. First off, make sure that you didn’t mute the volume of your TV speaker, external speaker, headphones or other listening devices.

2. You should also make sure that you properly connected the external speaker, headphones and other listening devices.

You can connect your listening device directly to the console or through the 3.5 mm audio port of the Turtle Beach VelocityOne Flight Universal Control System.

3. If you are using headphones but the audio is coming out of the TV’s speaker, then you can take a look at this step-by-step walkthrough to see how you can fix this specific problem.

4. The next step you can take is to make sure that the flight stick is correctly plug into your Xbox console.

5. Furthermore, you should also make sure you set the input mode of the Turtle Beach VelocityOne Flight Universal Control System to Xbox.

To do so, use the arrows next to the display screen of the flight control to highlight the Xbox Input Mode.

You then need to press the tick/check button to turn on that mode.

Afterwards, the VelocityOne Flight will reboot on its own to the Xbox Input Mode.

6. If you are still not getting any sound, then you can press the Xbox button on the VelocityOne while the flight stick is connected to your console.

On the menu of your console, select the speaker icon.

In the next screen, you should see volume sliders that you can adjust.

7. You can also turn off your game system and then unplug it from the power outlet.

Moreover, disconnect the Turtle Beach VelocityOne Flight Universal Control System from your Xbox consoles.

After waiting 30 seconds, plug the flight stick back to the game console and then the game console back onto the power outlet.

Turn back on the console to see if this will resolve the no sound issues.

8. If none of the aforementioned potential solutions work, then you might want to contact the support team over at Turtle Beach.

How to fix VelocityOne Flight Universal Control System audio issues on PC

The no audio issues when using the VelocityOne Flight Universal Control System on the PC may be due to the default sound output setting.

Be default, the VelocityOne Flight Universal Control System uses its own Windows Playback and Recording Devices setting so that you can use a headphone or other listening devices via the 3.5 mm audio port of the flight stick.

If you would rather have the sound coming out of the speaker or another device, then you need to take the following steps:

1. Go to the Control Panel on your Windows 10 or Windows 11 PC.

2. Click on the “Sounds” option.

3. Head over to the “Playback and Recording” tab and then select you preferred listen device.

If you are still not getting any sound output, then we recommend that you contact the support team at Turtle Beach.

How to fix Turtle Beach VelocityOne drifting and other control issues

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When using the Turtle Beach VelocityOne Flight Universal Control System to play Microsoft Flight Simulator, you may experience drifting and other control issues on the PC, Xbox Series X, Xbox Series S, Xbox One X, Xbox One S and Xbox One systems.

To see how you can fix these issues with this flight stick, you can check out this troubleshooting article from Seeking Tech.

1. To start off, try setting the Turtle Beach VelocityOne Flight Universal Control System to training mode while flying in Microsoft Flight Simulator.

Afterwards, take your hands off of the VelocityOne and don’t touch any of the buttons. You then need to check the display screen to see if the yoke is seemingly moving on its own.

If the yoke appears to be moving on its own, then the drifting or control issues is related to the flight stick.

2. One of the potential fixes is to power cycle your game system.

To do so on the Xbox Series X and Xbox Series S, for example, we first recommend that you completely close Microsoft Flight Simulator by doing the following:

  • Press the Xbox button on while you are playing Microsoft Flight Simulator.
  • In the Guide menu, hover over the Microsoft Flight Simulator icon.
  • With the Microsoft Flight Simulator icon highlighted, press the Menu button on your controller.
  • In the pop-up menu, select Quit.
  • After quitting the game, turn off your Xbox Series X or Xbox Series S console.
  • Unplug the Turtle Beach VelocityOne Flight Universal Control System from the game console.
  • We also recommend that you unplug the console from the power outlet.
  • Wait of at least 30 seconds and then plug your Xbox Series X or Xbox Series S back into the power outlet.
  • You then need to re-connect the VelocityOne back to the console.
  • Turn the console on, open Microsoft Flight Simulator and then test to see if you are still experiencing drifting or other control issues.

3. You can also try updating the firmware for the VelocityOne Flight Universal Control System. In order to do so, you can take a look at this tutorial.

4. Furthermore, you can see if there is a new update available for Microsoft Flight Simulator.

5. It is a good idea to keep your PC, Xbox One, Xbox One S, Xbox One X, Xbox Series S or Xbox Series X updated to the latest available firmware version as well.

6. If the yoke isn’t moving on its own when you set Turtle Beach VelocityOne Flight Universal Control System to training mode while flying in Microsoft Flight Simulator, then the drifting or control issues aren’t related to the flight stick.

Instead, the drifting and other control problems are most likely done on purpose in Microsoft Flight Simulator to create a realistic flying experience in windy and other bad weather conditions.

To make flying in this game easier, you can bring up the pause menu and then select Assistance Options. In the Assistance Options menu, make sure that all the of assists have been set to easy.

You can also bring up the toolbar while flying by pressing down on the left analog stick the controller on Xbox consoles. Here, you can select the Weather Icon and then change weather to Clear Skies for the most optimal flying conditions.

If you are still experiencing control issues, then you can try contacting the support team from the Turtle Beach website.

How to update Turtle Beach VelocityOne firmware and exit its update mode

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To improve the performance and get new features with the Turtle Beach VelocityOne Flight Universal Control System, then you need to update its firmware.

To find out how you can get the latest software version for this flight stick, you can take a look at this step-by-step tutorial at Seeking Tech.

How to update the firmware of VelocityOne Flight

In order to update the firmware of the Turtle Beach VelocityOne Flight Universal Control System, you can take the following steps:

1. Before you start, make sure you have a Windows 10 PC or Windows 11 PC.

2. You also need to download and install the Turtle Beach Control Center App from the Microsoft Store on your computer.

3. If you haven’t done so already, assemble the VelocityOne Flight Universal Control System.

Make sure that the Flight Throttle Quadrant is slid into place next to the Flight Yoke Base. You should also make sure that you use the blue USB cable that came with the product to connect the Flight Throttle Quadrant to the Flight Yoke Base as well.

4. Next, you need to use the red USB cable that came with the product to connect the Turtle Beach VelocityOne Flight Universal Control System to your Windows 10 PC or Windows 11 PC.

5. Open the Turtle Beach Control Center App on your computer.

6. On the Choose Your Device screen, select VelocityOne Flight.

7. Next, use the up and down buttons next to the display screen on the Flight Yoke Base to highlight the Update Mode.

8. With the Update Mode highlighted, press the tick/check button next to the display screen to confirm your selection.

9. The Turtle Beach VelocityOne Flight Universal Control System should automatically reboot into the Update Mode.

10. The Turtle Beach Control Center App will then automatically search and apply for any new firmware updates for the flight stick.

11. After being updated, the VelocityOne Flight should be rebooted to its default mode.

You should now be able to use the updated Turtle Beach VelocityOne Flight Universal Control System on your PC, Xbox One, Xbox One S, Xbox One X, Xbox Series S and/or Xbox Series X.

How to exit the Update Mode for Turtle Beach VelocityOne Flight Universal Control System

If there isn’t an update available for the Turtle Beach VelocityOne Flight Universal Control System when you are using the Turtle Beach Control Center App, then you may get stuck in the Update Mode.

In order to exit this mode, disconnect the flight stick from your Windows 10 PC or Windows 11 PC. You can then reconnect it as doing so will reboot the flight stick to its default mode.