How to fix Ring Glass Break Sensor detection issues

The Ring Glass Break Sensor is designed to sense glass breaking in your home. If you believe that the device isn’t detecting this activity properly, then you can take a look at this troubleshooting guide from Seeking Tech.

1. The first step we recommend taking is to make sure that your Ring Glass Break Sensor is properly connected to your Ring Base Station as the LED light on the sensor should be flashing a single green light.

To see how you can fix connection issues between these security devices, you can take a look at this article.

2. You should also make sure that you position the Ring Glass Break Sensor correctly. Ideally, the sensor should be within 25 feet of your glass doors and windows. It is also recommended that you place the device 7 feet off the ground.

3. The aforementioned 25 feet range is the maximum. That range could be shortened due to factors such as objects blocking the sensor. Other nearby devices may also interfere with the detection or wireless communication between the Ring Glass Break Sensor and Ring Base Station.

4. On the Ring App, make sure that the entire Ring System hasn’t been disarmed.

5. While you are using the Ring App, you should also make sure that the entire Ring System is set to the “Armed and Monitored Mode” if you are using the “Power Save Mode” for your Ring Glass Break Sensor. Otherwise, the sensor won’t be able to detect any glass breaking.

6. The Ring Glass Break Sensor may malfunction in extreme temperatures. For this device, Ring recommends a temperature range of 32°F to 120°F (or 0°C to 49°C).

7. Furthermore, you should also make sure that the batteries are interested correctly and is powering the sensor.

If you need to replace the batteries, you can take a look at this article.

If none of the aforementioned potential solutions help with fixing the detection problems, then we recommend contacting Ring for additional support.

How to fix Ring Alarm Glass Break Sensor connection issues with Ring Base Station

In order to make your Ring Alarm Glass Break Sensor functional, you must be able to connect the device to the Ring Base Station.

If you are experiencing issues with trying to connect these two devices, then you can take a look at this troubleshooting guide from Seeking Tech.

1. The first step we recommend taking is to press the setup button on the Ring Alarm Glass Break Sensor.

2. If you don’t see any lights coming from the sensor, then it may not be powered on. In this case, we recommend replacing all three batteries. To find out how to do so, you can take a look at this article.

3. If you see the sensor blinking three green lights at a time, then it means that it is ready to be connected.

To complete the setup, you need to take the following steps:

  • Open the Ring App on your smartphone or mobile device.
  • Inside the application, tap Set Up a Device.
  • You then need to tap Security.
  • Afterwards, tap Sensors.
  • The app should be able to locate the Glass Break Sensor. If not, then you need to press the Setup button again.

4. If you are sure that you have properly set up your Ring Alarm Glass Break Sensor and/or the light indicator on the device is displaying a blinking red, then you can try moving the sensor and the Ring Base Station closer together.

5. You should also make sure that there aren’t too many solid objects in between the Ring Alarm Glass Break Sensor and Ring Base Station as the wireless communication for these two devices may be weakened.

6. Moreover, you should make sure that there aren’t any other wireless devices in between or nearby the Ring Alarm Glass Break Sensor and Ring Base Station as these may also interfere with the wireless communication.

7. You can also get the Ring Range Extender to boost the wireless communication between the sensor and your base station. You can purchase the helpful add-on, if you are interested, on Amazon with this link. (#CommissionsEarned).

8. If the Ring Alarm Glass Break Sensor gets too cold or too cold, then it may not connect properly.

For the uninformed, the sensor should be operated within a recommended temperature range of 32°F to 120°F (or 0°C to 49°C).

9. If none of the aforementioned potential solutions help fix your connection issues, then you can try removing the battery of the glass breaking sensor and then put them back in again.

10. You can also try using new batteries to see if it will help.

11. You can also try resetting or factory resetting the sensor. To see how you can do so, you can take a look at this tutorial.

11. If you are the Ring Alarm Glass Break Sensor is still not connecting to the Ring Base Station, then we recommend contacting Ring to for additional support.

How to test Ring Glass Break Sensor

After installing the Ring Glass Break Sensor, you probably want to test it out to see if it is working properly. In order to properly do so, you can take a look at this guide from Seeking Tech.

Before we begin, it should be noted that the Ring Glass Break Sensor is designed to reduce any false alarms. Therefore, playing an audio or video recording of a breaking glass may not trigger the sensor. Instead, Ring recommends using a professional grade glass breaking simulator device if you can get your hands on one.

1. To begin, Ring recommends that you set your entire Ring System to Disarmed Mode in the Ring App. Otherwise, the test may trigger a false alarm call from the company’s monitoring center.

2. In the Ring App, you should also turn off the Power Save Mode for your Ring Glass Break Sensor. If you don’t, then the device won’t be able to detect glass breaking if you disarmed the entire Ring System.

3. Next, check to see if the Ring Glass Break Sensor is turned on and connect to your Ring Base Station. It should display a single green light. It is displaying something else, or nothing at all, then you can take a look at this troubleshooting guide.

4. With the sensor set up and ready for testing, Ring recommends that you first pound the wall close to the Ring Glass Break Sensor.

5. You can then quickly playback the audio or video file that contains the glass breaking noise.

While you can break actual glass, it is not recommended by Ring. If you are still interested in doing so, make sure that you don’t accidentally harm yourself or anyone else nearby.

6. If the sensor doesn’t appear to be detecting the glass breaking, then you can try using a different audio or video file. You can also try increasing the volume and moving the device that is playing the audio/video closer to the Ring Glass Break Sensor.

7. After testing the Glass Break Sensor, make sure you turn the Power Save Mode back on if you have it previously enabled in the Ring App.

8. You should also make sure that you set your entire Ring System to something other than Disarmed Mode inside the Ring App to reactivate the home security system after you are done with the testing.

How to replace the batteries for Ring Alarm Glass Break Sensor

The Ring Alarm Glass Break Sensor requires batteries to operate. If you want to replace the batteries for this device, then you can check out this tutorial at Seeking Tech.

What battery type is compatible with the Ring Alarm Glass Break Sensor?

The Ring Alarm Glass Break Sensor supports AA alkaline batteries. Fortunately, you should get a set of three included in the box when you purchased this sensor brand new.

If you are looking for a specific product recommendation when it comes to getting a replacement, then we suggest picking up the Duracell CopperTop AA Alkaline Batteries, which you can find on Amazon with this link. (#CommissionsEarned).

What is the battery life for the Ring Alarm Glass Break Sensor?

When you use three new batteries, then they are expected to power your glass break sensor for up to 3 years.

The battery life could shorten due to extreme temperatures as this device is designed to be operated within a range of 32°F to 120°F (or 0°C to 49°C).

Depending on how the glass break sensor is used, then the battery life could deplete sooner than expected.

How to extend the battery life for the Ring Alarm Glass Break Sensor

In order to extended the battery life of your Ring Alarm Glass Break Sensor, you can activate the Power Save Mode for the device in the Ring App.

With this mode enabled, the sensor can still detect glass breaking in Home Mode and Away Mode if you set the Mode Settings to “Armed and Monitored.”

By setting the Home Mode and/or Away Mode to either “Disarmed” or “Ignored When Armed.” then the sensor won’t be able to detect glass breaking.

How to replace the batteries for Ring Alarm Glass Break Sensor

In order to replace the batteries for your Ring Alarm Glass Break Sensor, you can take the following steps:

1. Twist the Ring Alarm Glass Break Sensor to detach the device from its mounting bracket.

2. Twist the back cover off of the sensor.

3. Remove all three AA batteries from the battery compartment of the sensor.

4. Add three new AA batteries. Make sure the + and – signs of the batteries and the compartments are aligned.

5. Twist the cover back on to the sensor. Make sure that the arrows for the back cover and the rest of the device are pointed towards each other.

6. Re-install the Ring Alarm Glass Break Sensor back onto its mounting bracket. Make sure that it is locked in tightly.

7. Press the Setup button to test if it is displaying any lights. If it does, then it indicates that the new batteries are powering the device.

How to reset and factory reset the Ring Glass Break Sensor

If you are experiencing issues with your Ring Glass Break Sensor, then you may want to reset or factory reset the device. In order to do so, you can take a look at this tutorial at Seeking Tech.

How to reset the Ring Glass Break Sensor

In order to reset your Ring Glass Break Sensor, you need to take the following steps:

1. First off, open the Ring App on your smartphone or mobile device.

2. In the Ring App, select Menu.

3. You then need to select Devices.

4. Select the Alarm Base Station.

5. Select your Ring Glass Break Sensor.

6. Select Device Settings.

7. Select Remove.

8. After removing the Ring Glass Break Sensor from the Ring App, you then need to physically detach it from your mounting bracket if you have it mounted.

9. You then need to twist the back cover off of the sensor.

10. With the back cover off, you should be able to see the Reset button. Use a paperclip, toothpick or similar tool to press the button.

11. The LED light should be displaying a red light for 3 seconds, which indicates that the device has been reset.

12. Afterwards, you can either set the Ring Glass Break Sensor up again or just store it. If you are storing the sensor, then you need to make sure you remove the batteries from the battery compartment of the device.

13. If you are planning to use the sensor again, you have to go through the set up process once again.

How to factory reset the Ring Glass Break Sensor

To factory reset your Ring Glass Break Sensor, you need to do the following:

1. To begin, open the Ring App on your phone or mobile device.

2. After opening the Ring App, go to Menu.

3. You then need to go to Devices.

4. In Devices, go to Alarm Base Station.

5. Select the Ring Glass Break Sensor you want to remove.

6. Next, you need to go to Device Settings.

7. Finally, select Remove to remove the glass breaking sensor from the Ring App.

8. With the Ring Glass Break Sensor removed from the Ring App, remove the device from the mounting bracket if it is mounted.

9. Twist the back cover off of the Glass Break Sensor.

10. Use a paperclip, toothpick or another similar tool to press and hold down the Reset button for around 10 seconds. The LED should flash green. Once the flashing green light stops, you can release the Reset button.

11. The LED light will then display red for 3 seconds.

12. If you don’t plan on using the Ring Glass Break Sensor immediately after factory resetting the device, then we recommend removing its batteries.

13. If you plan on using the device again, then you need set it up again.

Ring Alarm Glass Break Sensor light indicator guide

The Ring Alarm Glass Break Sensor comes with a light indicator that will display the status of the device. So, what are the meanings behind these light patterns? You can find out in this informational article at Seeking Tech.

What does Ring Alarm Glass Break Sensor flashing one green light indicate?

When your Ring Alarm Glass Break Sensor is blinking a single green by pressing the setup button, then it indicates that the sensor has been connected and should be communicating, without issue, with your Ring Base Station.

What does Ring Alarm Glass Break Sensor flashing three green lights indicate?

If your Ring Alarm Glass Break Sensor is blinking three green lights quickly, followed by a slight pause, and then three blinking three green lights again, then this flashing pattern indicates that the device is ready to be connected to your Ring Base Station.

What does Ring Alarm Glass Break Sensor flashing one red light indicate?

If the glass breaking sensor is displaying a singular red blinking light, then it means that the sensor can’t communicate with your Ring Base Station.

What to do when Ring Alarm Glass Break Sensor isn’t flashing any lights

When the Ring Alarm Glass Break Sensor isn’t flashing any lights at all, then the first step we recommend taking it to check its battery life on your Ring App phone.

If you need to replace the batteries for this device, then you can take a look at this tutorial.

You should also make sure that the device hasn’t been exposed to extremely high or extremely low temperatures. For the uninformed, the recommended operating temperature range for this product should be 32°F to 120°F (or 0°C to 49°C).

There is also a possibility that the sensor has been damaged to a point where it can’t be turned on and/or can’t display any lights. In this case, you should either need to get it repaired or get a replacement.