What to do when you can’t unlock your Pixel 6 or Pixel 6 Pro

When using your Google Pixel 6 or Google Pixel 6 Pro, there may be times where you can’t unlock your phone due to the fingerprint sensor is not working properly and you forgetting the pattern, PIN or password.

You can check out this troubleshooting guide to see how you can potentially fix this issue.

1. If you can’t unlock your Pixel 6 or Pixel 6 Pro by using the fingerprint sensor, then you can take a look at this guide to see what can be done to fix this issue.

2. If you have the Smart Lock enabled then you can do the following:

  • If you are using on-body detection, make sure that your phone is next to your body.
  • If you are using trusted places, then make sure that the phone is within range of the trusted location.
  • If you are using trusted devices, then that the phone is within range and connected to the trusted Bluetooth device.

3. If you can’t unlock your Google Pixel 6 or Google Pixel 6 Pro by using your fingerprint, pattern, PIN, password, and smart lock then the only option you have left is to factory reset your phone.

Factory resetting the Google Pixel 6 or Google Pixel 6 Pro will delete all your personal data, including the aforementioned unlock settings. As a result, you will lose all files and settings that haven’t been backed up to the cloud.

In order to factory reset a locked Pixel 6 or Pixel 6 Pro phone, you need to take the following steps:

  • Press both the power button and the volume up button at the same time to bring up the power and emergency menu.
  • In the power and emergency menu, select the “Power off” option.
  • With your smartphone turned off, press and hold both the power button and the volume down button at the same time. You should feel your phone rumble and see a text-only menu show up on the screen.
  • In this menu, use the volume up and volume up buttons to get to the Recovery Mode selection.
  • Press the power button to head into Recovery Mode.
  • Next, you will find a “No command” screen with the green Android robot. Here you need to press and hold the power button.
  • With the power button held down, press the volume up button. This should bring you to the Android Recovery menu.
  • Inside the Android Recovery, use the volume up and volume down buttons to highlight the “Wipe data/factory reset” option.
  • Press the power button to select “Wipe data/factory reset.”
  • In the next screen, use the volume up and volume down buttons to highlight the “Factory data reset” option.
  • Press the power button to start the factory reset process.
  • After factory resetting your Pixel 6 or Pixel 6 Pro, you need to initialize the phone again just like the first time you turn it on.
  • During this process, you should be asked to set your fingerprint unlock and PIN unlock. This time, make sure you remember your newly-set PIN code or keep it somewhere safe so that you won’t have to factory reset your phone again.
  • During the initialization process, you should also be asked to download any backup data you previously have stored on the cloud.

How to enable and fix song recognition on Pixel 6/Pixel 6 Pro

The Google Pixel 6 and Google Pixel 6 Pro both come with a song recognition feature. You can check out this step-by-step tutorial at Seeking Tech to see how you can identify songs and fix any potential recognition issues with these smartphones.

How to enable song recognition on Pixel 6 and Pixel 6 Pro

By default, the song recognition feature is disabled on the Google Pixel 6 and Google Pixel 6 Pro. In order to turn it on, you need to take the following steps:

1. To start, head to the Settings app.

To get there, you can swipe downwards from the top of the screen two times. Afterwards, you need to select the gear icon.

Another method is to swipe upwards from an empty space in the Home screen, which should bring up a list of installed applications on your phone. From here, select the Settings app.

2. After getting inside the Settings app, select the “Sound & vibration” option from the list.

3. Next, you need to select the Now Playing.

4. In the Now Playing menu, make sure that the “Identify songs playing nearby” setting is turned on.

How to use song recognition on Pixel 6 and Pixel 6 Pro

In order to use the song identification feature of the Google Pixel 6 and Google Pixel 6 Pro, you can do the following:

1. Make sure that the “Identify songs playing nearby” setting is enabled.

2. Next, press the power button to turn the screen of your phone off.

3. Afterwards, turn the screen on again by pressing the same power button.

4. You should be on the lock screen of your Pixel 6 or Pixel 6 Pro. Here you should see the song title and artist right underneath the fingerprint sensor.

How to fix song identification issues on Pixel 6 and Pixel 6 Pro

If your Pixel 6 or Pixel 6 Pro is having a hard time identifying a song, then you can take the following steps:

1. Open the Settings app.

2. In the Settings menu, tap “Sound & vibration.”

3. Tap Now Playing.

4. In the Now Playing menu, first make sure that the “Identify songs playing nearby” setting is enabled.

5. In the same Now Playing menu, you should also make sure the “Show search button on lock screen” option is enabled as well. This feature will help identify songs that aren’t recognized by your phone by using the cloud.

6. Press the power button on your Pixel phone to turn off the screen.

7. Press the power button again to turn the screen back on and bring up the lock screen.

8. On the lock screen, tap the small music search icon located underneath the fingerprint sensor.

How to improve song recognition on Pixel 6 and Pixel 6 Pro

To make the song recognition feature more accurate, you can try doing the following:

  • If possible, try moving your phone closer to source of the unknown song.
  • If possible, try to turn up the volume of the device that is playing the unknown source.
  • You can also try to eliminate any unrelated ambient noises.

Where to find a list of recognized songs on Pixel 6 and Pixel 6 Pro

In order to find a list of songs your Pixel 6 or Pixel 6 Pro has previously recognized, you need to take the following steps:

1. Go to the Settings app.

2. Select “Sound & vibration.”

3. Select Now Playing.

4. Finally, select the “Now Playing history” option.

How to fix random lock issues with Pixel 6 and Pixel 6 Pro

When using your Google Pixel 6 or Google Pixel 6 Pro, you may get the “device was locked manually” or “PIN/pattern/password required after restarts” messages.

To see how you can get rid of these seemingly random locks, you can check out this troubleshooting guide from Seeking Tech.

How to disable Smart Lock features on Pixel 6 and Pixel 6 Pro

If you have Smart Lock enabled, then the “device was locked manually” messages could be related to that feature.

The On-Body Detection Smart Lock works by sensing your body. It should lock your phone when you put your phone aside, change your walking pattern, get in a vehicle or after 4 hours.

The Trusted Places works by using the location services on the Pixel 6 or Pixel 6. It should lock your phone once you get beyond the radius of up to 80 meters, disconnect from the location services or after 4 hours.

The Trusted Devices works by using a connected Bluetooth device. This should lock your phone once you get beyond a radius of up to 100 meters, disconnect from the Bluetooth connection, detect an unsecured Bluetooth connection or after 4 hours.

As you can see above, there are plenty of reasons why your Pixel 6 or Pixel 6 Pro will lock you out and asked you to input your PIN, pattern of password.

If you want to stop these locking issues from happening, then we recommend disabling the Smart Lock features by doing the following:

1. Open the Settings app. You can find this app by swiping upwards on an empty space in the home screen to bring up a list of applications you have installed on your phone.

2. In Settings, go to Security.

3. Inside the Security menu, select the “Advance settings” option.

4. In the “Advanced settings” menu, go to Smart Lock.

5. You will be asked to re-enter your PIN, pattern of password.

6. In the Smart Lock menu, you will be able to turn off the following:

  • On-body detection
  • Trusted places
  • Trusted devices

How to fix Pixel 6 and Pixel 6 Pro random reboots

Every time your Google Pixel 6 or Google Pixel 6 Pro restarts, it will ask you to enter your PIN, pattern of password.

If your phone seems to be randomly rebooting, then you can take a look at this troubleshooting guide.

How to update to latest Pixel 6 or Pixel 6 Pro firmware

You should also make sure that your Pixel 6 or Pixel 6 Pro has the latest available firmware as that may help resolve the random locking issues.

To see if there is a new update available, you can take the following steps:

  • Go to the Settings app.
  • In Settings, tap System.
  • Inside the System menu, tap the “System update” option.

How to fix phantom calling and pocket dialing issues on Pixel 6 and Pixel 6 Pro

If you have a Google Pixel 6 or Google Pixel 6 Pro, then your smartphone may be ghost calling or phantom calling the contacts you have saved. To fix these random dialing issues, you can check out this troubleshooting tutorial at Seeking Tech.

1. The first step we recommend taking is to delete the data and cache from the Google app. 

You can take the following steps in order to do so: 

  • First off, you need to open the Settings app. One of the ways to get there is to swipe up from an unoccupied space on the home screen to bring up a list of installed apps. You should then be able to tap the Settings app. 
  • In the Settings app, go to Apps. 
  • Inside the Apps menu, go to the “See all apps” option. 
  • In the All Apps menu, go to Google.  
  • Inside the “App info” menu for the Google app, tap the “Storage & cache” option. 
  • In the Storage menu, tap the “Manage space” option. 
  • In the Google Search Storage, tap CLEAR ALL DATA. 
  • Return to the “App info” menu for the Google app and then tap the “Clear cache” option. 

2. You can also try disabling Google Assistant responses on the lock screen of your Pixel 6 or Pixel 6 Pro by doing the following:

  • Get to the Settings app.
  • Inside Settings, scroll down and then tap Google.
  • In the Google menu, tap the “Settings for Google apps” option.
  • In the “Settings for Google apps” menu, tap Search, Assistant & Voice.
  • In the next screen, tap Google Assistant.
  • In the following screen, tap the “Lock screen” option.
  • In the “Lock screen” menu, make sure that the “Assistant responses on lock screen” setting is disabled.

3. To prevent potentially butt dialing someone, we also recommend changing the press and hold power function to open the power and emergency menu instead of activating Google Assistant.

To find out how to do so, you can take a look at this tutorial.

4. You should also consider disabling voice controls on your Pixel 6 or Pixel 6 Pro. In order to do so, you need to turn off the Hey Google feature by taking the following steps:

  • Go to the Settings app.
  • Select Google.
  • Select “Settings for Google apps.”
  • Select Search, Assistant & Voice.
  • Select Google Assistant.
  • Select Hey Google & Voice Match.
  • In the Hey Google & Voice Match menu, make sure that the Hey Google setting is disabled on your phone as well as other connected devices.

5. To prevent your Pixel 6 or Pixel 6 Pro from pocket calling someone, we also recommend disabling both the lift to check phone and tap to check phone features.

To do so, you need to do the following:

  • Open the Settings app.
  • Inside Settings, tap Display.
  • In the Display menu, tap “Lock screen.”
  • In the “Lock screen” menu, make sure that both “Lift to check phone” and “Tap to check phone” settings are disabled.

6. One last step you can take when it comes the stopping the pocket dialing someone is to perform a system update, which you can do by taking the following steps:

  • Head into the Settings app.
  • In the Settings menu, scroll down and then select System.
  • In the System menu, select “System update.”
  • In the next screen, you will see if a new firmware is available to download and install.

How to fix ‘unplug charger’ and ‘Liquid or debris in USB port’ issues with Pixel 6 and Pixel 6 Pro

When using the USB-C port of your Pixel 6 or Pixel 6 Pro, you may see the following errors messages:

  • “Liquid or debris in USB port”
  • “Unplug charger”

You can check out this troubleshooting guide from Seeking Tech to see how you can fix these issues with the USB port of your smartphone.

1. The first step you should take is to unplug the USB-C charging cable or USB-C headphones from the USB C port of your Pixel 6 or Pixel 6 Pro.

2. Next, you should inspect the male connector of the USB-C charging cable or USB-C headphones. If you are using a charging cable, make sure that the other end of the cable is disconnected from the power source as well.

If the male connector is wet, then you should let it air dry in room temperature. Do not use any heating source, like a hair blow dryer, as you could cause damage to the cable.

If you see some debris stuck inside the male connector, then point the connector downwards and then gently tap it to try to knock the debris out. You should not stick anything inside the connector as you could damage it.

3. Furthermore, you should also inspect the USB-C port of your Google Pixel 6 or Google Pixel 6 Pro.

If the USB-C port is wet, turn off your smartphone and then let it air dry in room temperature. Like the USB-C cable, do not try to speed up the drying process by using a heat source as you may end up causing harm to your phone.

If you see debris stuck inside the USB-C port, then you should hold your phone so that the port is facing downwards. You can then gently tap the outside of the port to try to knock the debris out. Try not to stick anything inside the USB port as you risk damaging it.

4. If the USB-C charging cable or USB-C headphones look damaged, then you can try using a different charging cable or USB-C headphones.

If the other connection works without issue, then the “Liquid or debris in USB port” and/or “Unplug charger” messages are only related to the damaged USB-C charging cable or USB-C headphones.

5. The “Liquid or debris in USB port” message may still appear even though you make sure that both the USB-C port of your Pixel 6/Pixel 6 Pro as well as the USB –C male connector of your charging cable/headphones are cleaned and free of any damage.

Before doing anything else, we recommend simply waiting for a few extra minutes as you should eventually get the “Okay to use USB port” message.

6. The “Unplug charger” error may also appear when your Pixel 6 or Pixel 6 Pro overheats. So, if your phone feels hot when touched, we recommend turning it off and letting it cool off.

To find out more about how you can prevent and fix the Google Pixel 6 and Google Pixel 6 Pro overheating issues, you can check out this guide.

7. If the “Liquid or debris in USB port” message is still showing up on your phone’s screen for more than several hours even after trying the aforementioned solutions, then you need to contact Google about getting your phone fixed.

8. If the “Unplug charger” message keeps appearing even after you apply the aforesaid solution, then you also need to contact Google about possibly getting your Pixel 6 or Pixel 6 Pro repaired.

How to fix auto brightness issues with Pixel 6 and Pixel 6 Pro

The Google Pixel 6 and Google Pixel 6 Pro both features an auto brightness setting that will adjust the brightness level based on the viewing environment. This feature may cause the screen to become too dim or too bright.

You can check out this guide from Seeking Tech to see how you can potentially fix this auto brightness issue.

What is Adaptive Brightness on Pixel 6 and Pixel 6 Pro?

The auto brightness feature on the Pixel 6 and Pixel 6 Pro is referred to as Adaptive Brightness. With this enabled, your smartphone will detect the surrounding ambient lighting conditions, as well as your activities on the phone, to adjust to an appropriate brightness level.

Should you turn on Adaptive Brightness on Pixel 6 and Pixel 6 Pro?

We recommend turning on Adaptive Brightness on the Google Pixel 6 and Google Pixel 6 Pro as the automatic screen brightness adjustments are more streamlined as opposed to having to manually adjust the brightness every time.

How to enable Adaptive Brightness on Pixel 6 and Pixel 6 Pro

In order to enable Adaptive Brightness on the Google Pixel 6 and Google Pixel 6 Pro, you need to take the following steps:

1. Head to the Settings app.

If you don’t know how to get to this application, you can swipe upwards from an empty space in the Home menu and then select Settings from the list of installed apps.

You can also swipe downwards from the top of the screen two times and then select the gear icon to get to Settings.

2. Inside the Setting app, select Display from the list of options,

3. In the Display menu, you should see the “Adaptive brightness” option.

How to fix auto brightness issues on Pixel 6 and Pixel 6 Pro

If the Adaptive Brightness is causing the screen of your Google Pixel 6 or Google Pixel 6 Pro to be too dark or too bright, then you can try manually adjusting the brightness level.

One of the methods is to swipe down from the top of the screen two times. Afterwards, you should be able to see the brightness bar at the very top.

You can also go to the Settings app and then select Display to find the brightness bar.

Make sure you adjust the brightness level to your liking for multiple lighting conditions (such as in the morning, noon, afternoon, nighttime, inside and outside).

Over time, your Google Pixel 6 or Google Pixel 6 Pro will learn about your brightness level preferences and should automatically adjust the brightness intensity more accurately.

Avoid blocking the cameras

One last tip in regards to resolving the auto brightness issues with the Pixel 6 and Pixel 6 Pro is to avoid blocking the cameras.

Based on our experience, these phones use its cameras to detect the lighting condition of the surround ambient environment. If your hand or another object in blocking the these camera lenses, then the Adaptive Brightness may end up not working as you intended.

How to turn off Hey Google and Voice Assistant on Pixel 6/Pixel 6 Pro

The Pixel 6 and Pixel 6 Pro support voice commands. You can check out this step-by-step guide from Seeking Tech to see how you can disable the Hey Google and Voice Assistant features.

How to disable Hey Google on Pixel 6 and Pixel 6 Pro

In order to turn off Hey Google on your Pixel 6 or Pixel 6 Pro, then you need to take the following steps:

1. First off, you need to get into the Settings app.

To do so, you can swipe down from the top of the screen two times. Afterwards, you need to select the gear icon.

You can also swipe up from the Home menu to view all the currently installed apps on your phone. From there, tap the Settings app.

2. After opening the Settings app, scroll down and then tap Google.

3. In the Google menu, tap Settings for Google apps.

4. Inside the Settings for Google apps menu, tap Search, Assistance & Voice.

5. In the next screen, tap Google Assistant.

6. You then need to tap Hey Google & Voice Match.

7. In the Hey Google & Voice Match menu, make sure that the Hey Google switch to the right of the setting is set to the left side. If the switch is to the right, then you need to select that setting to move the switch to left and thus, disable that feature.

 

How to disable Voice Assistant on Pixel 6 and Pixel 6 Pro

The Voice Assistant cannot be completely disabled on the Google Pixel 6 and Google Pixel 6 Pro. However, you can limit this feature by changing how the power button functions.

Be default, pressing and holding the power button on both of these smartphones will activate the Voice Assistant. To change this function, you need to do the following:

1. Launch the Settings app.

2. Select System from the list of options available in the Settings app.

3. In the System menu, select Gestures.

4. Inside the Gestures menu, select Press and hold power button.

5. In the Press and hold power button screen, make sure that the switch next to the Hold for Assistant setting is set to the left. If it is set to the right, then you need to select this setting in order to move the switch left and, thus, disable this feature.

After disabling this feature, you should see the following message below Hold for Assistant:

“Press and hold for the power menu”

With Hold for Assistant disabled, pressing and holding the power button on your Pixel 6 or Pixel 6 Pro will now bring up the power and emergency menu instead of activating the Voice Assistant.

The Voice Assistant can still be activated by tapping the microphone symbol on the Google search bar in the Home menu. This search bar can’t be removed.

How to turn off voice controls on Pixel 6 and Pixel 6 Pro 

To turn off the voice controls on the Pixel 6 and Pixel 6 Pro, then you need to take the following steps: 

1.  Go to the Settings app.

2. Inside of Settings, select Accessibility.

3. In the Accessibility menu, select Voice Access.

4. In the Voice Access menu, make sure that Voice Access is turned off. If the switch is to the right, then it indicates that this feature is currently enabled. To disable it, simply select Voice Access to more the switch to the left.

How to add back, home and app overview buttons to Pixel 6/Pixel 6 Pro

By default, the new Google Pixel 6 and Google Pixel 6 Pro use gestures for system navigation.

In order to go back, you need to swipe left from either the left edge or right edge of the screen. To go to the home screen, you need to swipe up from the bottom of the screen. Finally, to switch between currently opened apps, you need to swipe up from the bottom of the screen and then hold until you see the app overview.

If you would rather use on-screen buttons to go back, go home and find all the open all apps, then you can check out this step-by-step tutorial at Seeking Tech.

1. The first step is to get to the Settings app.

You can get to this app from swiping down two times from the top of the screen. You then need to tap the gear icon.

Alternatively, you can swipe up from an empty space on the Home menu to bring up a list of currently installed applications on your Pixel 6 or Pixel 6 Pro. You can then tap the Settings app.

2. Once you get to Settings, navigate down the list and then select the System option.

3. After getting to the System menu, tap the Gestures option.

4. Inside the Gestures menu, tap the System navigation option from the list.

5. In the System navigation, tap the 3-button navigation option.

This setting will replace the swipe actions with three buttons on the bottom of the screen.

The backwards play button is used to go back to a previous screen.

The circle button is used to go back to the Home menu.

The square button will show an overview of currently opened apps. Here, you can switch to another opened app or close any apps that are currently opened.

If you have concern about these buttons potentially causing the OLED screen of your Google Pixel 6 or Google Pixel 6 Pro to burn-in, then you can check out this guide to see how you can prevent these issues from occurring.

How to disable the go back, home and switch app buttons on Pixel 6/Pixel 6 Pro

If you want to disable the go back, home and switch app buttons, then you need to take the following steps:

1. Open the Settings app.

2. Go to System.

3. Go to Gestures.

4. Go to System navigation.

5. Select Gesture navigation.

The backward play, circle and square buttons will be removed from the bottom of the screen. You now have to use swipes to navigate your phone.

How to disable ‘Get to know your Pixel’ and ‘Pixel Tips’ on Pixel 6/Pixel 6 Pro

When using your Google Pixel 6 or Google Pixel 6 Pro, you may see “Get to know your Pixel” and/or “Pixel Tips” notifications occasionally appear. To see how you can get rid of these messages, you can check out this tutorial from Seeking Tech.

How to delete Pixel Tips app on Pixel 6 and Pixel 6 Pro

Unfortunately, you won’t be able to delete the Pixel Tips app from the Google Pixel 6 or Google Pixel 6 Pro.

Instead, you need to pause, force stop or disable the app to stop the “Get to know your Pixel” and “Pixel Tips” notifications from appearing when you use your smartphone.

How to pause the Pixel Tips app on Pixel 6 and Pixel 6 Pro

Pausing the Pixel Tips app will disable these help messages for the rest of the day.

In order to disable the application, you need to take the following steps:

1. On the Home screen, swipe upwards from an empty area. In done correctly, you should bring up a list of apps you have installed on your Pixel 6 or Pixel 6 Pro.

2. Next, tap and hold the Pixel Tips app. Make sure you don’t move your finger around when holding the app.

3. A small pop-up menu should open. Here, tap the “Pause app” option.

How to force stop the Pixel Tips app on Pixel 6 and Pixel 6 Pro

Forcing the Pixel Tips app to stop will close it. In addition to preventing the “Get to know your Pixel” and “Pixel Tips” notifications from appearing, this will also free up resources for your phone.

To force stop this app, you need to do the following:

1. Swipe upwards from an unoccupied space on the Home screen to open a list of installed apps.

2. You should then tap and hold the Pixel Tips app.

3. In the pop-up menu, tap the “App info” option.

4. Inside of the “App info” menu, tap the “Force stop” option.

5. In the pop-up notification, tap OK.

The Pixel Tips app will remain closed until you either restart or shut the phone down and then turn it back on again.

How to disable the Pixel Tips app on Pixel 6 and Pixel 6 Pro

Disabling the Pixel Tips app should permanently disable the “Get to know your Pixel” and “Pixel Tips” messages. This app will also be hidden from the list of installed apps on your screen.

To disable, you need to take the following steps:

1. From an empty space on your home screen, swipe upwards to reveal a list of installed apps.

2. Tap and hold the Pixel Tips app.

3. Next, you need to tap “App info.”

4. After getting to the “App info” menu, tap the Disable option.

5. In the pop-up notification, tap the “Disable app” option.

How to fix touchscreen issues with Pixel 6 and Pixel 6 Pro

When using your Google Pixel 6 or Google Pixel 6 Pro, you may notice that the touchscreen may inaccurate, unresponsive and/or contain dead zones.

If you are experiencing any of these issues, then you can check out this guide from Seeking Tech.

1. The first step you should be taking is to increase the sensitivity of the touchscreen for your Pixel 6 or Pixel 6 Pro.

You can do so by taking the following steps:

  • To start, you need to open Settings app, which you can do by first swiping upwards on an empty space in the Home screen. Next, you need to tap the Settings app from the list of installed apps.
  • Inside the Settings app, tap Display.
  • Once you arrive at the Display menu, make sure that the “Increase touch sensitivity” option is enabled.

2. If the inaccurate, unresponsive and/or dead zone issues are only occurring when you are using one specific app, then you can try updating the app.

  • To updates apps, first open the Play Store App.
  • Inside the Play Store, tap your profile icon, which should be on the right side of the search bar.
  • In the pop-up menu, tap the “Manage app & device” option.
  • In the “Manage app & device” menu, we recommend tapping “Update all” so that you can update all of your installed apps at the same time.

3. You can also try closing an app and then restarting it again. To close an app, you need to do the following: Swipe upwards from the bottom of the phone and then hold. In the next screen, swipe upwards on the app that you want to close.

4. Furthermore, you can reboot your Pixel 6 or Pixel 6 Pro. To do so, press the power button and volume up button at the same time. In the power and emergency menu, tap the Restart option.

5. You can also try updating the operating system of your Pixel 6 or Pixel 6 Pro phone.

To update to the latest firmware, you need to do the following:

  • Go to the Settings app.
  • Inside the Settings app, select the System option from the list.
  • Once you get to the System menu, select the “System update” option.
  • In the next screen, you should get a prompt to update if there is a new firmware available for the operating system.

6. The touchscreen issues may be related battery drain, which is normally caused by certain apps or settings taking up too many resources. You can check out this troubleshooting guide to see how you can fix the shortened battery life issue and, therefore, potentially fix the touchscreen issues as well.

7. A factory reset may also be helpful in getting rid of the touchscreen problems on your Pixel 6 or Pixel 6 Pro.

Keep in mind that this process will erase all the settings and files you have saved on your smartphone. Therefore, we recommend manually backing up your phone before resetting it to factory settings.

To factory reset, we suggest doing the following:

  • First off, you should open the Settings app.
  • Inside of Settings, tap Google.
  • From the Google menu, tap Backup.
  • In the Backup menu, select the “Back up now” option.
  • With your phone backed up, head back to the first page of the Settings app.
  • Next, you need to tap System.
  • Inside the System menu, tap “Reset options.”
  • After getting to the “Reset options” menu, tap the “Erase all data (factory reset)” option.
  • After your phone has been factory reset, you will have to initialize it once again. During this process, you will eventually be asked to download the backup data you previously created.

8. When using your Pixel 6 or Pixel 6 Pro, you should also make sure that your fingers and the phone’s screen are cleaned.

To find out how to properly clean these Google smartphones, you can check out this guide.

9. If you are using a screen protector and are still experiencing touchscreen issues after trying the aforementioned potential fixes, then you might want to consider removing the protector from the screen of your Pixel 6 or Pixel 6 Pro.