Age of Empires II: Definitive Edition

When playing Age of Empires II: Definitive Edition on the Xbox Series X or Xbox Series S, you may encounter the following error message:

• “Cannot connect to Multiplayer Services.”

To see how you can potentially fix this problem, you can take a look at this troubleshooting article from Seeking Tech.

1. Since we were able to constantly replicate this problem by putting Age of Empires II: Definitive Edition in the Quick Resume queue, it appears that this game isn’t fully compatible with this Xbox Series X and Xbox Series S feature.

Quick Resume, which suspends the game so that you can quickly go back to where to left off when you want to play it again, has been known to cause issues, especially if you use it with games that features online multiplayer.

So, for the first potentially fix, you can try restarting the game by taking the following steps:

• Press the Xbox button to open the Guide menu.
• From the Guide menu, move the cursor over to the Age of Empires II: Definitive Edition icon.
• With the game’s icon highlighted, press the Menu button (which is the button with the three horizontal lines) on your Xbox controller.
• Select Quit in the pop-up menu.
• Once you close the game, select it from the home menu of your Xbox Series X or Xbox Series S to open it again.

2. If you are still getting the error after restarting the game, then you can try restarting your console.

To do so, you need to first close the game. Afterwards, press and hold the Xbox button on the controller to bring up the “What do you want to do?” menu, where you can then select the Restart Console option.

3. You can also test the internet connection of your Series X or Series S to see if it is suitable for online play.

In order to do so, head over to the Settings menu of the console and then select General > Network Settings > Test Multiplayer Connection.

If there is something wrong with your internet connection, then you should see a link appear on the screen that you can visit to fix your specific issue.

4. If you haven’t done so already, make sure that you updated Age of Empires II: Definitive Edition to the latest version as a new patch may have fixed the “Cannot connect to Multiplayer Services” error.

5. A new firmware update for the Xbox Series X or Xbox Series S may also help in this situation. To check if there is a new system software available, you need to go back to the Settings menu and then select System > Updates.

6. There is also a possibility that the servers for the game could be down at the moment. In this case, you should wait until the servers are working normally again before trying to play the game online.

The Xbox Series X and Xbox Series S versions of Age of Empires II: Definitive Edition support cross play as you can play online with other players on PC.

With that said, PC players may end up getting a competitive advantage due to using a keyboard and mouse control scheme. Not to mention that it is most likely easier to cheat in the PC version.

If you would like to disable cross play for the Xbox Series X and Xbox Series X version of this strategy game, then you can take a look at this tutorial from Seeking Tech.

1. To begin, make sure you turn on your console and then open Age of Empires II: Definitive Edition if you haven’t done so already.

2. When you are in the game, you need to press the Menu button. This button, which has three horizontal lines, should be located directly to the left of the X button.

3. You should now be in the Settings menu. Here, you need to head over to Options.

4. In the Options menu, you need to select Game on the left column.

5. On the right side of the same screen, you should see the Enable Crossplay setting underneath the General section.

By default, this setting is enabled. Therefore, you need to select it in order to turn off cross play in Age of Empires II: Definitive Edition on Xbox Series X and Xbox Series S.

6. After turning off cross play, you can press the B button on the Xbox controller to back out of the Settings menu and then return to the game.

7. When you create or join an online session, you should no longer be matched with PC players. Xbox Series X and Xbox Series S players should still be able to play with each other with cross play disabled.

When playing Age of Empires II: Definitive Edition on your Xbox Series X or Xbox Series S, you may hear a voice reading the texts that appear on the screen.

If you find that this feature is annoying and would like to disable it, then you can take a look at this guide at Seeking Tech to see how you can properly do so.

1. For the first step, you need to open the game on your console if you haven’t done so already.

2. With the game opened, press the Menu button, which is the button with the three horizontal lines on your Xbox controller.

3. You should now be in the Settings menu. From there, you need to select Options.

4. From the Options menu, select Audio on the left column.

5. On the right side of the same screen, scroll down to the Menu section.

6. In this section, you will be able to turn off Menu Narration, Slideshow Narration, Game Narration and Chat Narration.

You can find the description for each of these features below:

Menu Narration:

“Select to make the game read menu text aloud upon hovering it with your cursor.”

Slideshow Narration:

“Select to make the game read the slide show text. This is primarily for people who have difficulties with accents. If you have this on, please lower the voice volume so both aren’t speaking at the same time. “

Game Narration:

“Select to make the game read ingame text aloud upon hovering it with your cursor.”

Chat Narration:

“Select to make the game read chat text aloud upon hovering it with your cursor.”

It should be noted that, if you turn off Menu Narration, then it won’t be disabled right away. Instead, it will turn off once the narrator finishes its current line.

7. Once you made the necessary changes, press the B button on your controller several times until you see a message asking if you want to confirm changes that you made while in the Options menu. Select the Yes option to saved your edits.

You should no longer hear the narrator when playing Age of Empires II: Definitive Edition on your Xbox Series X or Xbox Series S.

If you are still hearing a voice when playing the game, then make sure you head back to the Audio menu and make sure that the Menu Narration, Slideshow Narration, Game Narration and/or Chat Narration features have been disabled.