How to report a bug in the YouTube PS5 App

When using the YouTube App on your PlayStation 5 or PlayStation 5 Digital Edition, you may experience a bug or glitch. If you want to report your problem to Google so that the company may fix it in the future, then you can take a look at this article from Seeking Tech to see how you can properly do so. 

How to report a glitch for an individual video 

If you are only experiencing a bug when trying to watch a specific video, then you can try doing the following: 

1. While the video is playing press the X button to bring up the overlay menu and then press X again to pause. 

2. With the video paused, go up one time. If done correctly, the title of the video should be highlighted. 

3. Next, you need to navigate all the way to the right and then select the Settings option. 

4. From the Settings menu that appear on the right side of the screen, you then need to select Feedback from the list of available options. 

5. In the Send Feedback menu, you then have the following options: 

  • Video doesn’t play 
  • Video is poor quality 
  • Buffering 
  • Audio not working 
  • Poor audio quality 
  • Seeing a black screen 
  • Seeing a green screen 
  • Can’t fast forward or rewind 
  • Captions not working 
  • Can’t skip ad 
  • Seeing ad with Premium 
  • Autoplay not working 
  • Other 

6. After selecting one of the above, you should now be in the Video Playback menu. Here, you need to select the Submit Report option in order to let Google know about the bug or glitch you encountered. 

How to report a glitch in the YouTube PS5 App 

If you encounter the bug or glitch when browsing through the YouTube App, or across multiple videos, then you can report your issue by doing the following:  

1. If you are currently watching a video, then you need to back out. 

2. Next, you need to navigate all the way to the left side to the expanded menu. 

3. From there, you need to select Settings. 

4. Inside the Settings menu, scroll down to Send Feedback and then select the “Select Issue” option on the right side of the screen. 

5. You can then report the following in the Send Feedback menu: 

Video Playback:  

  • Video doesn’t play 
  • Video is poor quality 
  • Buffering 
  • Audio not working 
  • Poor audio quality 
  • Seeing a black screen 
  • Seeing a green screen 
  • Can’t fast forward or rewind 
  • Captions not working 
  • Can’t skip ad 
  • Seeing ad with Premium 
  • Autoplay not working 
  • Other 

App Isn’t Working:  

  • App is crashing 
  • App is freezing  

Casting from device to TV: 

  • Can’t connect 
  • Video doesn’t cast 

Accounts:  

  • Can’t sign in 
  • Signed out unexpectedly 
  • Can’t switch account 
  • Search: 
  • Can’t search 
  • Voice search isn’t working 

Suggest a Feature: 

  • Want to post and view comments 
  • Want HD or 4K video quality support 
  • Want to control playback speed 
  • Want to live stream from device 
  • Want to download videos 
  • Want to block channel 
  • Other 

6. In the next screen, select the Submit Report option to report the bug or glitch to Google.

How to fix Call of Duty: Modern Warfare II HDR issues on PS5 

When playing Call of Duty: Modern Warfare II on your PlayStation 5 or PlayStation 5 Digital Edition system, you may notice some issues with the HDR output. Some of the scenes may appear to be too dark while others may be blindingly bright. The colors may also appear to be too washed out.  

To see how you can fix these HDR problems for Modern Warfare 2, you can take a look at this troubleshooting article from Seeking Tech. 

1. The first step you can take is to check your TV or monitor settings.  

To start off, make sure that you have HDR enabled on your screen. Furthermore, we recommend turning off any ambient light sensor and energy saving features you have enabled as these may cause your TV or monitor to output at a dimmer brightness level.  

2. You should also make sure that you correctly set up your PS5 for HDR output. In order to do so, you need to take the following steps: 

  • Start by heading into the Settings menu on your PlayStation 5.  
  • From Settings, you need to go to Screen and Video and then select Video Output. 
  • You then need to scroll down and select HDR. Afterwards, we recommend setting HDR to On When Supported. 
  • Afterwards, go back to the Video Output menu and then select Adjust HDR. Follow the on-screen instructions that appear over the next few screens to calibrated your PS5’s HDR brightness output for your TV or monitor. 

3. If the HDR in MWII still appears to be too dark, too bright or washed out, then we recommend changing the RGB range to see if doing so will make a difference. 

In order to do so, go back to the Settings > Screen and Video > Video Output menu of your PlayStation 5 and then select RGB Range. Afterwards, select Limited or Full and then test out the new setting in Modern Warfare II. 

If the option you chose for the RGB Range did not work, then you can try the alternative.  

4. Unfortunately, you can only adjust the HDR brightness setting the first time you boot up Call of Duty: Modern Warfare 2 on your PlayStation 5 or PlayStation 5 Digital Edition. 

If you want to adjust it again, then you need to uninstall the game and then re-install it again. This fresh install process can take a long time as the first-person shooter is easily over 100 GB on the PS5.  

5. Alternatively, you can simply use the Accessibility menu in MW2 to adjust the HDR colors. In order to do so, you can take the following steps: 

  • Press the options button to bring up the pause menu. 
  • In the pause menu, press the R1 button to move over to the Settings tab. 
  • From the Settings tab, press the triangle button to head into to Accessibility menu.  
  • In the next screen, select All Accessibility Settings. 
  • After getting to the Display tab in the new menu, you then need to select Color Customization.  
  • Inside the Color Customization menu, you will be able to adjust the colors of the World Color Intensity.

6. If you can’t get HDR to display properly while playing Modern Warfare 2, then you can simply play the game in SDR instead.  

To do so, you need to go to the Settings menu of your PS5 and the select Screen and Video > Video Output. From there, make sure you set HDR to Off.

How to tell that you have the new and improved DualSense model 

Earlier this year, Sony made a revision to the DualSense controller. The new model features thicker trigger springs as well adding an extra plastic piece on the analog sticks. As a result, the revision should help the trigger springs last longer as well as providing better protection against stick drift.  

To see how you can identify whether or not you have a new model of the DualSense, you can take a look at this guide from Seeking Tech. 

DualSense Color Variations  

All color variations of the controller released in 2022 and later should be the new model that has improved trigger springs and extra analog stick piece. These should include the following colors: 

  • Nova Pink 
  • Starlight Blue 
  • Galactic Purple 
  • Grey Camouflage 
  • God of War Ragnarök Limited Edition 

How to check the White, Black and Cosmic Red DualSense variants 

Before 2022, Sony released the White, Midnight Black and Cosmic Red color versions of the DualSense. These variants may or may not be redesigned.

Unfortunately, the only way you can tell is to take the White, Midnight Black or Cosmic Red DualSense out of the packaging box and then check the back of the gamepad.  

On the back side, you should see the FCC ID code.

If the code ends with the number 1, then it indicates that you have the original model of the DualSense. Therefore, the gamepad will have thinner springs on the L2 and R2 buttons along with missing the extra protective plastic piece that protects the analog sticks against stick drift. 

If the FFC ID code ends with the number A, then it indicates that you have the revised DualSense model. As a result, you should get stronger springs as well as better protection against stick drifting.  

If you want a video guide to see how you can find this identification code, then you can check out the following clip done by John Glasscock: 

Thankfully, the revision should eventually fully replace the original model. Therefore, you should find less of the original being sold brand new on the marketplace as time passes.

To see a direct comparison between the original DualSense model and its revision, then you can take a look at the following video from TronicsFix: 

It is important to note that, even with the revision, the controller may eventually break. Therefore, make sure you take care of the DualSense when you are using it to play games. Furthermore, you should occasionally clean the gamepad in order to prevent any dust and other potentially harmful materials from getting inside.

How to fix Call of Duty: Modern Warfare II input lag issues on PS5

When playing Call of Duty: Modern Warfare II on your PlayStation 5 or PlayStation 5 Digital Edition system, you may notice that there is a slight delay between the buttons you are pressing and the corresponding action that appear on the screen. The input lag can be quite damaging, especially when competing with other players online.  

To see how you can reduce the input latency when playing Modern Warfare 2 on the PS5, you can take a look at this troubleshooting article from Seeking Tech. 

1. Having a slow and unstable internet connection can cause a lot of input lag when playing online matches.  

If possible, we recommend using a wired Ethernet connection.  

If you can only connect your console to Wi-Fi, then you can try to see if you can get a better wireless connection by moving the console closer to the Wi-Fi access point and then making sure that there aren’t any obstructions.  

Solid objects that are blocking the direct line of sight, as well as other wireless devices, may weakened the Wi-Fi connection between the router and your game console.  

2. Of course, you should also make sure that you aren’t using your internet bandwidth on something else as downloading, uploading and streaming will most likely add input lag when playing online. 

3. Most modern television sets also features a Game Mode. This picture setting is designed for playing video games as it lowers the input lag. 

Therefore, you should make sure that you are using this mode in the settings menu of your TV. 

4. Using Variable Refresh Rate should also lower the latency when playing Call of Duty: Modern Warfare 2. 

So, if your television set or monitor support VRR, then make sure that you enable it from the screen’s settings menu. In some cases, turning on Game Mode will also automatically enable Variable Refresh Rate. 

Of course, you should also make sure that you have this feature enable on your PS5 as well by doing the following: 

  • On the Home menu of your console, select the gear icon on the top right side of the screen so that you can open the Settings menu. 
  • In Settings, you first need to select Screen and Video.  
  • From the Screen and Video menu, you have to select Video Output on the left side. 
  • On the right side of the same screen, you then need to make sure that VRR is set to Automatic.  

5. If you don’t mind sacrificing image sharpness, then you can also try playing MWII at a frame rate that is higher than 60. The higher frames per second should improve the responsiveness of the game. 

In order to do so, you need a television screen or monitor has a refresh rate of 120 Hz. If you do, then you can enable 120 Hz output on your PlayStation 5 or PlayStation 5 Digital Edition system by doing the following: 

  • Go to the Settings menu from the Home screen. 
  • From the first page of Settings, head over to Screen and Video. 
  • Next, you need to select Video Output from the left column.  
  • On the right side of the same screen, you should then set the 120 Hz Output setting to Automatic. 

6. If you are still experiencing input delay, then you can try using your DualSense controller as a wired controller, which should help reduce latency.  

You can do so by taking the following steps: 

  • Connect your DualSense to your PS5 console by using an USB cable. 
  • You then need to go to the Settings menu.  
  • From there, select Accessories. 
  • You should then select Controller (General) on the left column. 
  • On the same screen, select Communication Method on the right side.  
  • After getting to the Communication Method menu, make sure that you select Use USB Cable.  
  • You should now be able to play MW2 by using the DualSense as a wired controller. Keep in mind that the gamepad must stay connected to the PS5 console via the USB cable. 

7. If you haven’t done so already, you should make sure that you have the latest patch for the game, as well as the newest firmware for your console, downloaded and installed.  

8. You should also make sure that your game console is directly connected to your TV or monitor. This is because a HDMI passthrough device or splitter may add lag to the video output. 

9. If possible, you can also try playing the PS5 version of the latest CoD game on a different screen to see if you can get better results. 

How to share your wish list on Xbox Series X and Xbox Series S

If you are hoping to get Xbox Series X and Xbox Series S digital games as gifts, then a recent firmware update for these consoles has made it easier to share your wish list with your loved ones so that they can easily purchase the product and send it directly to your account.  

To find out how you can share your wish list, you can take a look at this guide from Seeking Tech. 

1. To start off, make sure you update the firmware of your Series X or Series S if you haven’t done so already.  

In order to update manually, start by opening the Settings App and then going to System > Updates. The System > Updates menu should then show you if there is a new firmware to download and install. 

2. After making sure that your Xbox system is updated, you can then open the Store App. 

3. If you haven’t done so already, make sure you build up your wish list. 

In order to add a game to your wish list, you need to do the following: 

  • Open the product page for the game inside of the Store App. 
  • In the page, select the edition you want to get with the Choose Edition option if there are multiple versions of the same game available. 
  • On the same product, page, you need to select the Add to Wish List option, which has the heart-shaped icon with plus sign.  
  • Repeat this process over and over again to add more games to your wish list. 

4. Once you have built up your wish list, return to the front page of the Store App and the go all the way to the left to open the left column menu. 

5. From the left menu, select Lists. 

6. Afterwards, you need to select Wish List.  

7. In the Wish List menu, you need to select Settings. 

8. After getting to the List Settings screen, make sure that the Make This List Public option is turned on.

9. Afterwards, go back to the Wish List menu and then select the Share option. 

10. In the Choose People menu, you may see a list of your friends or family members. If you don’t, then you need to select the Find Someone option.  

11. Inside the Find Someone menu, you can search for the Gamertags of your friends or family members. 

If you have any social media accounts linked to your Xbox account, then you may see a list of acquaintances from this screen as well.  

12. Once you choose a person to send your wish list to, select the Done option.  

You can repeat this process again to send your wish list to a different person.  

13. Once your friend or family member got your wish list, they need to select the Buy as Gift option on the product page of the game. After the purchase, the game should be gifted over to your Xbox account.

How to get deal notifications on Xbox Series X and S digital games

If you are interested in buying a digital game on your Xbox Series X or Xbox Series S, but are willing to wait for a deal, then trying to keep up with any pricing changes can be a little bit troublesome. Thanks to a recent console update, however, you should have a much easier time up staying updated when a specific game has gone on sale on the Xbox store.  

To see how you can set up deal notifications on specific games, you can follow the steps from this tutorial at Seeking Tech. 

1. To start off, make sure you update your Xbox Series X or Xbox Series S if you haven’t done so already; otherwise, you may not be able to track when a digital game goes on sale.  

To see if there is a new firmware to download and install, open the Settings menu of your Xbox and then go to System > Updates. The System – Updates menu will then show whether or not the console needs to be updated.  

2. Once you make sure that you have the latest firmware install, open the Settings menu again and then select Preferences from the options available on the left column.  

3. On the right side of the same screen, you then need to select Notifications.  

4. Inside of the Preferences – Notifications menu, you need to select Xbox Notifications. 

5. After getting to the Preferences – Xbox Notifications menu, make sure that the Allow Notifications setting enabled. 

6. In the same screen, scroll all the way to the right and then make sure that the Store setting is set to On. 

7. Now you need to open the Store App. 

8. In the Store, search for the game that you want to keep track of when it comes to future deals, discounts and sales. 

9. On the product page of the game, you can select the Choose Edition option to select which version of the software you are interested in purchasing if there are multiple options available. 

10. Afterwards, you need to select the Add to Wish List option, which has the heart icon with plus sign. 

You can repeat these previous three steps over again to continue adding more games to your wish list. 

11. To check your wish list, return to the front page of the Store App and then navigate over to the left column menu. In this menu, you need to select Lists and then Wish List. 

12. In the Wish List section of the Store App, select Settings and then make sure that the Send Me Notifications setting is turned on in the List Settings menu.

13. In order to check your notifications, which may include deal alerts for the digital games you saved on your wish list, open the guide menu by pressing the Xbox button on your controller.  

On the first tab of the guide menu, scroll all the way down and to the left to select the Notification option, which should have the bell icon. 

In the Notification section of the guide menu, you should see alerts about any deals, discounts and sales involving the games on your wish list.

How to directly compare energy saving and sleep modes for Xbox Series X|S

Thanks to a new firmware update, you will now be able to compare the energy and sleep modes directly from your Xbox Series X or Xbox Series S. In order to do so, you can the step-by-step tutorial from Seeking Tech. 

1. As we stated above, the ability to compare the two power options were only added through a recent software update for these gaming consoles.  

To see if there is a new firmware available to download and install, you can try doing the following: 

  • Power on your Xbox Series X or Xbox Series S and then make sure that it is connected to the Internet. 
  • On the home screen, you then need to head over to Settings. If you can’t find Settings, then you can press the Xbox logo button on your controller to bring up the guide menu. In this menu, press the RB button several times to head over to the Profile & System tab, where you can then select Settings.  
  • Inside the Settings menu, the first thing you need to do is select System from the left column. 
  • On the right side of the same screen, you then need to select Updates.  
  • If you see the Update Console option available, then you need to select it from the System – Updates menu.  
  • Finally, select the Start Update option from the Let’s Update menu. 

2. With your game system updated, you need to go back to the front page of the Settings menu. 

3. From Settings, you need to first select General on the left column. 

4. Now on the right side of the same screen, you then need to go to Power Options. 

5. Once you get to the Power Options menu, you will see the Shutdown (Energy Saving) and Sleep cards. These cards explain the differences between the two power modes. 

If you highlight the Sleep card, then you will see the estimated power consumption difference in the “Current power use while off” section located on on the top right side of the screen.  

6. In the same menu, you will be able to switch from one power mode to another.  

You should see the words Active at the bottom of the card for the power option that is currently being used. 

In order to switch, simply select the other mode.

How to subscribe to channel in the YouTube PS5 App 

Subscribing to a YouTube channel on your PlayStation 5 or PlayStation 5 Digital Edition can be a little bit confusing if you aren’t familiar with using the app. To find out how to properly subscribe, you can take a look at this tutorial from Seeking Tech.  

To start off, you need to open the YouTube App on your console.  

After opening the application, you then need to sign into your YouTube account. You can do so by navigating all the way to the left to open the menu and then selecting the Sign In option located at the top.  

Once you are signed into the YouTube App, you will have several methods to subscribed to a YouTube channel.  

Method #1: 

The first method is to search for the channel. In the search results page, you can then select the channel (you should be able to see the number of subscribers it current has underneath its logo and name). 

In the channel’s page, navigate upwards and to the right to select the Subscribe option. It should be to the right of the Watch Trailer option.  

Method #2: 

To subscribe to a channel from that appear on your feed, you need to first highlight the video.  

With the video highlighted, press and hold the X button on your controller to being up the More Options menu that should appear from the right of the screen. From there, you need to select the Go to Channel option. 

From the channel’s page, you then need to select the Subscribe option on the top right side. 

Method #3 

If you want to subscribe to the channel for a video that you are currently watching, then you need to do the following:  

To start off, wait for the ad to finish playing or skip it if there is one playing. 

Once the actual video starts playing, press the X button twice in order to being up the overlay menu and then pause the video. 

In the overlay menu, navigate up to highlight the title of the video. 

From there, you need to navigate to the right and then select the Channel option. 

In the menu that appears from the right side of the screen, you can then select the Subscribe option.

Alternatively, you can select the Go to Channel option and then select Subscribe on the top right side of the channel’s page.

How to find missing PlayStation Plus games on your PS5 

When trying to find a PlayStation Plus game to download on your PlayStation 5 or PlayStation 5 Digital Edition, you may notice that it may be missing. To see how you can locate these titles, you can take a look at this troubleshooting article from Seeking Tech. 

1. The first step you can try is to make sure that the current PlayStation Network account you are using is subscribed to PlayStation Plus.  

You can check by going to the Home menu, which you can do by pressing and holding the PS button on your controller. In the Home menu, you can then hover over your avatar or profile picture located on the top right side. If you are a member of PlayStation Plus, then you should see a yellow plus sign next to your PSN user name. 

2. If you are a member, then the next step you can take is to open the PlayStation Plus App, which you can do from the aforementioned Home menu. 

Inside of the application, we recommend that you search for the game that you believed is missing from PlayStation Plus. This is because the PlayStation Plus App is a little bit cumbersome to navigate when it comes to listing all the games that are currently available on the subscription.  

3. If you can’t find your PlayStation Plus game from the PlayStation Plus App, then you can try searching for it from the PlayStation Store App. 

4. You can also try using the PlayStation Store website or the official PlayStation mobile app to see if you are able to locate your missing PlayStation Plus game from these outlets. 

5. It is important to note that some PS Plus games will have expiration date. Once that date has passed, then it will be removed from the PlayStation Plus service.  

To see how you can check when a game is leaving the subscription service on your PlayStation 5 or PlayStation 5 Digital Edition system, you can check out this article.  

6. Some Plus may only be exclusive to specific regions. 

For instance, you can only play PlayStation 3 games through streaming in certain countries; therefore, you won’t be able to locate PS3 games from the PS Plus if your region doesn’t have access to this feature. 

7. If you previously added PlayStation Plus games to your library, then you should be able to find them by doing the following:  

In the Home menu, scroll all the way to the right and then select Game Library. 

From the Game Library menu, you then need press the R1 button on your controller to go to the Your Collection tab. 

The Your Collection tab should show all the games that you have previously added to your library. To filter this list to only show PlayStation Plus games, you first need to select the down-pointing arrow icon with three horizontal lines located on the left side. 

Inside the pop-up menu, you then need to select Source. 

You should then select PlayStation Plus to filter the listing.  

How to customize YouTube PS5 App captions and subtitles

Enabling, disabling and customizing closed captions and subtitles can be a little confusing if you aren’t familiar with the controls of the YouTube App on the PlayStation 5. To find out how you can properly do these actions, you can take a look at this tutorial from Seeking Tech.

How to enable and disable YouTube captions and subtitles

In order to turn on or turn off closed captions, you need to take the following steps:

1. If you haven’t done so already, make sure you open the YouTube App on your PS5 or PS5 Digital Edition.

2. After opening the video streaming application, you then need to start watching a video.

3. If an ad is currently playing, then wait for it to finish or skip it.

4. Once the actual video is playing, press the X button on your DualSense controller two times. This should pause the video and bring up the overlay menu.

5. In the overlay menu, press up on the directional pad (or move the left analog stick upwards) to highlight the title of the video.

6. From the title of the video, navigate to the right side and then select the CC option.

7. If the CC option is filled in, then it indicates that the closed captions or subtitles are currently enabled. If the option is empty, then it means that the captions or subtitles are disabled.

8. If the captions do not appear to be turned on when you enabled them, then you can try toggling the CC option off and then on several times until the texts show up.

How to customize captions and subtitles

If you want to change the subtitle languages and/or change how the captions are displayed in the video, you need to do the following:

1. Open the YouTube App on your PlayStation 5 or PlayStation 5 Digital Edition console.

2. Next, you need to start playing the video that you want subtitles for.

3. While the video is playing press the X button twice to pause it and bring up the overlay menu.

4. In the overlay menu, move up and then navigate to the right to select Settings.

5. After opening the Settings menu for the video, you then need to select Captions.

6. You should now be in the Subtitles/Closed Captions menu. Here, you can choose the subtitle language of the captions if there are multiple ones available for the same video.

7. If you want to change the way the caption texts appear in the video, then you need to select the Caption Style option from the aforementioned Subtitles/Closed Captions menu.

8. In the Caption Style menu, you will be able to adjust the following elements:

  • Font Family
  • Font Color
  • Font Size
  • Text Opacity
  • Character Edge Style
  • Background Color
  • Background Opacity
  • Window Color
  • Window Opacity

If you want to return to the default visual style of captions, then you can select the Reset Style option from the Caption Style menu.