You are able to connect the INZONE H7 Wireless Gaming Headset and INZONE H9 Wireless Noise Canceling Gaming Headset to Bluetooth devices.
When doing so, you may experience low volume. The headphones may not even output any sound at all. You can take a look at this troubleshooting article to see how you can fix this low or muted audio issue with these Sony headsets.
1. To start off, make sure that your INZONE H7or INZONE H9 is turned on. To power it on, press and hold the power button for at least 2 seconds.
If you can’t seem to power on your wireless gaming headset, then you can take a look at this guide to see how you can potentially fix this problem.
2. You should also make sure that the Bluetooth device is also turned on. If the device is set to rest mode, sleep mode, hibernation mode or any other low-power state mode, then you might need to wake it up in order to establish a connection.
3. In order to use the Bluetooth connection, the other device needs to have the same pairing information as your wireless gaming headset.
If you are having a difficult time trying to pair your INZONE H7 or INZONE H9 to a Bluetooth device, then you should check out this troubleshooting post.
4. Try to turn up the volume by using the volume dial located on the left ear cup of your wireless gaming headset.
5. Furthermore, you can also try increasing the volume on the connected device.
6. If you are playing game or using an app, then you can check the in-game or in-app menus to see if there is a setting where you can adjust the volume.
7. On the connected device, you can also look for the setting where you can change the sound output source to the headset.
8. If you are listening to music, make sure that you are using the ASDP Bluetooth profile for the wireless connection.
You may need to look in the Bluetooth menu of the connected device to change the profile.
9. You can also try disconnecting the INZONE H7 or INZONE H9 to the Bluetooth device and then try to connect them again to see if doing so will make the sound output louder.
10. Restarting the Bluetooth device may also be helpful as it will refresh the Bluetooth connection and close any potentially conflicting apps or processes that are currently running.
11. You may also want to consider deleting or forgetting the INZONE H7 or INZONE H9 pairing information from the Bluetooth menu of the connected device. Afterwards, try to pair the headset to the same device again.
12. Resetting your headset could also solve the low volume or muted audio problems. If a regular reset does not work, then you can try restoring it to the factory default settings.
To learn about how you can reset and factory reset the INZONE H7 Wireless Gaming Headset and INZONE H9 Wireless Noise Canceling Gaming Headset, you can follow the steps from this tutorial.