When using the 34” Alienware AW3423DW Curved QD-OLED, you may experience the following problems:
- Blurriness
- Distortion
- Fuzziness
- Ghosting
- Jittery Video
- Scrambled Video
- Shakiness
- Tearing
To see how you can potentially fix these issues with the gaming monitor, you can take a look at this troubleshooting article from Seeking Tech.
How to fix blurriness, fuzziness and ghosting issues
If your AW3423DW is showing a blurry/fuzzy screen or a screen with a lot of ghosting effects, then you can try doing the following:
1. The first step you can try is to change the video output resolution of the connected device to see if you can get a sharper image.
2. If you are using any HDMI or DisplayPort extension cable, then we recommend that you remove them as they may be causing the image to look less sharp.
Instead, you should move the monitor closer to device so that you will only need a single video cable for the connection.
3. You can also try factory resetting the Alienware AW3423DW by doing the following:
- Start by moving or pressing the joystick controller on the bottom of the monitor.
- You should now be in the on-screen display (OSD). Here, you need to select the Menu option located at the top.
- Inside of Menu, you then need to select Others.
- Finally, you need to select the Factory Reset option located on the right side.
How to fix shaky or jittery issues
If the display image of your Alienware AW3423DW Curved QD-OLED is shaking or jittering a lot, then you can try doing the following:
1. To start off, you can try factory resetting the monitor by following the steps laid out earlier in this article.
2. Other nearby devices could also be causing electronic interference with the screen.
In this case, you can either try moving the monitor to a different location or unplug any nearby device that you think may be causing the electronic interference.
How to fix tearing and scrambled video issues
If you are seeing tearing and/or a scrambled video when using the AW3423DW, then you can try doing the following steps:
1. You can first try doing a self-test for the monitor.
You can do so by turning off the monitor and then unplugging any HDMI and/or DisplayPort cables you have connected. Afterwards, turn the monitor back on to see if you are still seeing any tearing or scrambled effects.
2. If you the same issues still show up in the self-test, then we recommend checking the video cables and ports to see if there are any potential damage.
3. A factory reset may help in this situation as well.
4. You can also try restarting the connected device in safe mode.
If the monitor is normal with the connected device in safe mode, then the tearing or scrambled picture problems is most likely not related to the monitor.