When using your 2022 Roku Ultra, which has a model number of 4802R, you may get the following error message on your television screen or computer monitor:
“Your device is overheating”
The media player may also show a solid red light on its indicator located on the front of the devie.
To see how you can potentially fix an overheating 2022 Roku Ultra, you can take a look at this troubleshooting article at Seeking Tech.
1. The first step we recommend taking it to unplug the power adapter from the power outlet.
You can also unplug the power adapter from the media player. If you decide to go this route, however, then you might want to consider wearing gloves as the 2022 Roku Ultra may be running hot enough that it may cause skin irritation or even injury when touched.
2. Afterwards, we recommend waiting for at least 10 minutes for the media player to cool down. Since the device isn’t getting any power, it should not be generating any additional heat.
To speed up the cool down process, you can put the 2022 Roku Ultra near a fan in order to get better air circulation. Keep in mind that the device could still be hot. Therefore, you should handle it with care.
3. After letting your 2022 Roku Ultra cool down, you should then try to diagnosis the reason why the streaming device was overheating in the first place.
The most common cause of 2022 Roku Ultra is sub-optimal placement. When it comes to positioning this media player, you should avoid the following places:
- Inside an enclosed space such as a drawer or cabinet.
- Directly on top or below another electronic device.
- In an area that is constant exposed to direct sunlight.
- Near a heater, fireplace as well as near any other heat sources.
- On a sofa, cushion and other soft materials.
Therefore, you should put the 2022 Roku Ultra in an area with plenty of free air space, such as on top of a table, desk or cabinet. You should also avoid putting near direct sunlight as well as heat sources.
4. Once you re-positioned your streaming device, you can plug it back into the power outlet again and then try to use the device.
5. If the overheating issues still persist, then the next step you can take is to try plugging the 2022 Roku Ultra into a different outlet as the current one you are using could be damaged.
6. You can also try using a different power adapter, if possible, as the one you are currently using may be causing the media player to overheat.
7. If the 2022 Roku Ultra still overheats after you try all of the aforementioned steps, then we recommend that you unplug it from the power outlet.
If your device is still under warranty, then we recommend contacting Roku about getting a replacement. Otherwise, you should try another media player as the 2022 Roku Ultra may be damaged beyond repair.
If you can’t the remote control for this media player to work properly, then you can take a look at this guide.