You may experience frequent crashing when playing Final Fantasy XVI on your PlayStation 5 or PlayStation 5 Digital Edition console. You may also see a CE-108255-1 error code stating that “something went wrong with this game or app.”
To see how you can prevent this Japanese role-playing game from glitching out you can take a look at this troubleshooting article from Seeking Tech.
1. For the first step, you should make sure that your PS5 isn’t overheating. There have been several reports stating that Final Fantasy 16 can cause the temperature of the console to quickly rise.
To see how you can deal with the overheating issues of this game, you can take a look at this guide.
2. If you have the game files installed on the M.2 Solid State Drive, then it may be leading to the frequent crashes.
In this case, you can try moving the files to the Console Storage. You can do so by going to the Settings menu of your PlayStation 5 and then selecting Storage.
3. While you are in the Storage menu, you should make sure that you have around 82.5 GB of free space on the Console Storage.
Otherwise, you may experience some performance issues, including crashes, when playing games on the internal SSD.
4. If you haven’t done so already, you should make sure that you have the latest system software installed. A new firmware usually comes with stability improvements, which should result in fewer crashing.
To see if there is a new system software available to download and install, go to the Settings menu of your console and then select System > System Software > System Software Update and Settings > Update System Software > Update Using Internet.
5. While you are at it, you should also make sure you have the latest patch installed for the game as well. The crashing issues seem to be common; therefore, it is likely that the problems will get fixed with future updates.
In order to manually trigger a patch download, move the menu cursor in the home screen of your PS5 to the Final Fantasy XVI game logo. Afterwards, press the Options button on the DualSense controller to bring up the pop-up window. Finally, select the Check for Update option.
6. You can also try rebuilding the database of the PlayStation 5 by doing the following:
- Completely turn off the console.
- Press and hold the power button on the console until you hear a second beeping noise.
- Connect the DualSense to the console via a USB cable and then press the PS logo button on the controller.
- Select Clear Cache and Rebuild Database from the Safe Mode menu.
- Afterwards, select Rebuild Database.
7. You can also try deleting the game files and then re-installing them again.
8. One last potential solution is to factory reset your PS5.
Before doing so, you should back up your files by going to Settings > System > System Software > Back Up and Restore > Back Up Your PS5.
To perform a factory reset, go to Settings > System > System Software > Reset Options > Reset your Console.
Once the factory reset process has been completed, restore your backed up data by heading over to Settings > System > System Software > Back Up and Restore > Restore Your PS5.