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What to do when your PS5 can’t detect the M.2 SSD

Last Updated on 04/03/2023

The PlayStation 5 and PlayStation 5 Digital Edition supports expanded storage through the M.2 slot.

If your gaming console isn’t detecting your solid state drive, then you can take a look at this troubleshooting guide at Seeking Tech.

1. The first step we recommend taking is to make sure that your M.2 SSD is compatible with the PS5.

For the uniformed,you need the following requirements:

  • PCI-Express Gen4x4 interface with a Socket 3 (Key M) connector.
  • In terms of the physical size of the SSD, the PlayStation 5 supports 2230, 2242, 2260, 2280 or 22110.
  • Moreover, the storage capacity should be within a range of 250 GB through 4 TB.
  • A heat sink is required as well.
  • Last but not least, the sequential reading speed should be at least 5,500 MB per second.

2. If your SSD met all of the PS5 requirements but is still up showing up in the menus, then the next step you can take is to update the firmware of your console.

In order to do so, you can try taking the following steps:

  • Turn on your system if you haven’t done already.
  • On the home screen, select the gear cog icon on the top right side of the screen.
  • In Settings, go to System.
  • On the left side of the System menu, select System Software.
  • On the right side of the same screen, select System Software Update and Settings.
  • In the next menu, select Update System Software.
  • Next, you can use either to update over the Internet or by using an USB storage device.

3. If updating the firmware of the game system did not work with getting the M.2 SSD detected, then you can try updating the firmware of the solid state drive.

To do so, you can do the following:

  • Remove the M.2SSD from the game console.
  • Afterwards, you need to insert your M.2 storage drive to a computer with a compatible M.2 slot.
  • With the SSD inserted into your PC, you then need to follow the instructions provided by the manufacturer of the storage drive in order to be able to update its firmware.

4. After updating the firmware version of your M.2 solid state drive, you may also want to reformat the drive while it is still inserted into your computer.

5. Once you are done updating and formatting the solid state drive on the computer, then you can try reinserting the M.2 SSD into your ps5.

To do so, make sure you inserted the storage drive from a diagonally upwards position at a 30-degree angle. If aligned correctly, you shouldn’t have to force the SSD in the m.2 slot.

You can check out the official video from PlayStation to see how you can do so below: