When calling someone and/or receiving a call, your Google Pixel 6a may end up randomly dropping the session for no apparent reason. To see how you can potentially fix this call dropping issue, you can take a look at this troubleshooting article from Seeking Tech.
1. The first potential fix you can try is to restart your phone as doing so may help fix any temporary software bugs that could be causing your calls to cut off.
To find out how you can properly restart the Pixel 6a, you can take a look at this tutorial.
After restarting your phone, make sure that you don’t have any other apps opened during a call as these applications may end up causing potential conflicts.
2. You can also try updating your Google phone as a new firmware may help fix the dropped call problems. In order to perform a manual update this device, you can do the following:
- First off, you should open the Settings App of your phone.
- With the Settings App opened, you should head to Settings.
- Now that you are inside of Settings, you need to scroll down and then select System.
- From the System menu, you then need to go to System Update.
- In the System Update, you should select the Check for Update option.
- If there is a new firmware available, then follow the on-screen instructions in order to download and install it.
3. You can also try switching the Wi-Fi calling feature on and off to see if doing so will improve the connection.
You can check out this guide to see how you can do so.
4. You may also want to turn off the Adaptive Connectivity setting. For the uninformed, this featured will automatically manage your network connections in order to improve battery life and performance.
To disable this setting, you need to do the following:
- Go to the Settings App of your Google Pixel 6a smartphone.
- In the Settings menu, you then need to select Network & Internet.
- From the Network & Internet menu, you then need to go to Adaptive Connectivity.
- Inside the Adaptive Connectivity menu, make sure you turn off this setting.
5. You might want to consider turning on the data roaming feature as well. With that said, you may be charged extra by using it.
If you are still interested, then you can turn this feature on by doing the following:
- Head into the Settings App.
- From Settings, you need to go to Network & Internet.
- In the Network & Internet menu, you should then head to SIMs.
- You then need to make sure that the Roaming setting is enabled.
6. If you are using Google Fi, then you can try enabling the W+ Connections setting by taking the following steps:
- Start by going to the Settings App.
- You then need to head over to Network & Internet.
- Afterwards, select SIMs.
- From the Google Fi menu, make sure that the W+ Connections setting is turned on.
7. If you are using 5G, then you might want to consider switching over to another mobile connection type.
If you are interested in doing so, then you can follow the steps laid out in this tutorial.
8. You can also try moving around to get a better connection in order to get a smoother call experience.
9. Furthermore, you should avoid areas that have a lot of wireless devices as these may interfere with the call connection as well.
10. If you are still getting dropped calls on your Pixel 6a even trying all of the aforementioned potential solutions, then we recommend contacting Google in order to get additional help on your issue.