How to prevent and fix overheating issues with eero 6, eero 6+, eero Pro 6 and eero Pro 6E

When using the eero 6, eero 6+, eero Pro 6 or eero Pro 6E, the mesh router will heat up. If the heat continues to rise, then the device may end up slowing down the internet speed or even for a reboot in order to cool off.

To see how you can prevent and fix overheating issues with these Wi-Fi 6 routers, you can take a look at this article from Seeking Tech.

How to prevent eero 6, eero 6+, eero Pro 6 and eero Pro 6E overheating issues

In order to prevent overheating issues with your eero 6, eero 6+, eero Pro 6 or eero Pro 6E, you can try taking the following steps:

1. Avoid putting your router in an enclosed space such as inside the cabinet. Instead, give the device plenty of open air so that the heat will easily dissipate.

2. You should also avoid putting your eero on top of another operating device as the heat generated from the other device will go through the bottom of the router.

3. Do not cover the eero with a cloth or any other objects. Otherwise, the internal heat will have a hard time dissipating.

4. Your eero 6, eero 6+, eero Pro 6 or eero Pro 6E needs open air at the bottom side to help with cooling off. Therefore, you should avoid putting it on a bed, cushion or any other areas with a soft surface that will end up trapping the heat.

5. Avoid exposing your router to direct sunlight.

6. You should also avoid putting the eero near the heater, fireplace or any other places in your home that produce heat.

7. eero recommends that you use the power adapter that came with your router as another adapter may not be fully compatible, leading to potential overheating issues.

How to fix eero 6, eero 6+, eero Pro 6 and eero Pro 6E overheating issues

If you think that your eero 6, eero 6+, eero Pro 6 or eero Pro 6E is overheating, then you can try doing the following:

1. Unplug the Wi-Fi 6 router from the power outlet.

2. You then may want to reposition the device to ensure it gets plenty of open-air space. Make sure you avoid putting it in direct sunlight or near any heat sources.

3. After waiting for the router to cool down, you can plug it back into the power outlet.

4. After the device has been restarted, we recommend that you check its temperature occasionally to make sure that it doesn’t get as hot as before.

5. If your eero 6, eero 6+, eero Pro 6 or eero Pro 6E are still overheating even after taking all of our suggested actions, then you may have a damaged or defective unit.

If your device are still under warranty, then you can try contacting the eero support team about getting your router repaired or replaced.

To learn more about how you can fix slow internet speeds when using these Wi-Fi 6 routers, you can check out this troubleshooting guide. If you can’t update your eero 6, eero 6+, eero Pro 6 or eero Pro 6E to the latest software version, then you can check out this post.

How to fix slow internet speeds with the eero 6, eero 6+, eero Pro 6 and eero Pro 6E

You may experience slower than expected internet speed when using the eero 6, eero 6+, eero Pro 6 or eero Pro 6E. To see how you can make these Wi-Fi 6 routers faster, you can take a look at this troubleshooting article from Seeking Tech.

1. The first step we recommend taking is to try using a different device, switching to a different app and looking at a different website.

If switching to another activity managed to bring your internet speed back to normal, then the slow speeds may not be related to your router at all. Instead, a service outage may have occurred on the app or website you are using.

If the slow internet speed is only happening on a specific device, then we recommend turning off its internet connection and then turn it back on again. You can also try rebooting the device in addition to making sure that the internet connection between it and your eero router is properly set up.

2. If the internet speed is slow across multiple apps, devices and/or websites, then the next step you can try is to power cycle your eero Wi-Fi 6 router by taking the following steps:

  • Unplug the power cable from the back of your router.
  • Wait of at least 30 seconds.
  • Plug the power cable back into your router.
  • The LED light of your eero 6, eero 6+, eero Pro 6 or eero Pro 6E should turn solid white before blinking white during the boot up process.
  • Once the LED goes solid white again, then the power cycling process has been completed.

3. You can also try power cycling your modem by doing the following:

  • Unplug the power cable from your modem.
  • You then need to wait for at least 30 seconds.
  • Plug the power right back into your modem.
  • Wait until the modem complete its boot up process. This may end up taking several minutes.

4. If your eero router is connected to a different router or a modem/router hybrid, then you have a double NAT issue where your internet speed would end up being slower than expected.

If your eero router is connected to another router before it is connected to the modem, then we recommend that you remove the other router from the connection. By doing so, your eero router should be connected directly to your modem.

If your eero router is connected to a modem/router hybrid device, then you need to enable bridge mode on the hybrid. In order to do so, please refer to the user manual of the modem/router device. By using bridge mode, you will disable Wi-Fi on the hybrid networking device, which may end up speeding up your internet connection.

5. You can also make sure that your Internet Service Provider is suffering from any downtime and/or other connection issues. You can try contacting your ISP if the slow internet persists.

If you don’t think the ISP is the problem, and have tried everything else in this guide, then we recommend contacting the eero support team for additional support.

What’s the difference between Eero, Eero Pro, Eero 6 and Eero 6 Pro?

In 2020, Amazon released the Eero 6 and Eero Pro 6 Wi-Fi mesh systems. So, how does these two products compare against each other as well as the older versions of the Eero and Eero Pro?

You can find out in this comparison guide between the four wireless systems.

Quick Summary

When compared to the older versions, the new Eero 6 and Eero 6 Pro added support for Wi-Fi 6 (IEEE802.11a/b/g/n/ac/ax). The Eero 6 also has a faster maximum speed than the Eero.

The Eero Pro 6 is faster than the Eero Pro and is the fastest out of these four routers overall.

Amazon also added several new features to the Eero 6 and Eero Pro 6 such as AES Encryption, RSA, SHA-256, TLS v1.2+ Cloud Connectivity, WPA3 Encryption and Zigbee Smart Home Hub.

Out of this group, we recommend getting the Eero Pro 6 is you want the fastest speeds as well as the most features. Even if you don’t have any Wi-Fi 6 devices, the Eero Pro 6 is backwards compatible with the older Wi-Fi versions. Not to mention that newer devices will likely be Wi-Fi 6 compatible; so, your Eero Pro 6 will be future-proofed.

Eero vs. Eero Pro vs. Eero 6 vs. Eero Pro 6 Comparison Chart

You can find Seeking Tech’s comparison table for the Eero, Eero Pro, Eero 6 and Eero 6 Pro below.

Amazon Eero Mesh Wi-Fi SystemAmazon Eero Pro Mesh Wi-Fi SystemAmazon Eero 6 Mesh Wi-Fi 6 SystemAmazon Eero Pro 6 Mesh Wi-Fi 6 System
Dimensions98.0 mm x 98.0 mm x 60.0 mm121.0 mm x 121.0 mm x 32.0 mm99.4 mm x 97.0 mm x 61.4 mm142.0 mm x 138.0 mm x 48.0 mm
PlacementCountertopCountertopCountertopCountertop
WiFi StandardsWi-Fi 5 (IEEE802.11a/b/g/n/ac)Wi-Fi 5 (IEEE802.11a/b/g/n/ac)Wi-Fi 6 (IEEE802.11a/b/g/n/ac/ax)Wi-Fi 6 (IEEE802.11a/b/g/n/ac/ax)
Number of Radios2 radios (dual-band)3 radios (tri-band)2 radios (dual-band)3 radios (tri-band)
Antennas2.4 GHz: 2x2

5 GHz: 2x2
2.4 GHz: 2x2

5 GHz Hi: 2x2

5 GHz Lo: 2x2
2.4 GHz: 2x2

5 GHz: 2x2
2.4 GHz: 2x2

5 GHz Hi: 2x2

5 GHz Lo: 2x2
WiFi CoverageEero (1-pack): Up to 1,500 sq. ft.

Eero (3-pack): Up to 5,000 sq. ft.
Eero Pro (1-pack): Up to 2,000 sq. ft.

Eero Pro + 2 Eero Beacons: Up to 5,500 sq. ft.

Eero Pro (3-pack): Up to 6,000 sq. ft.
Eero 6 (1-pack): Up to 1,500 sq. ft.

Eero 6 (3-pack): Up to 5,000 sq. ft.
Eero Pro 6 (1-pack): Up to 2,000 sq. ft.

Eero Pro 6 (3-pack): Up to 6,000 sq. ft.
Speed RatingAC1300 (Up to 1300 Mbps)AC2200 (Up to 2200 Mbps)AX1800 (Up to 1800 Mbps)AX4200 (Up to 4200 Mbps)
Ethernet Ports2 auto-sensing Gigabit ports for WAN/LAN2 auto-sensing Gigabit ports for WAN/LAN2 auto-sensing Gigabit ports for WAN/LAN2 auto-sensing Gigabit ports for WAN/LAN
Processor700 MHz quad-core processor700 MHz quad-core processor1.2 GHz quad-core processor1.6 GHz quad-core processor
RAM512MB512MB512MB1GB
Internal Storage4GB4GB4GB4GB
Security and Network ServicesDHCP

Family Profiles

IPv6

NAT

Port Forwarding

Static IP

UPnP

VPN Passthrough

WPA2 Encryption
DHCP

Family Profiles

IPv6

NAT

Port Forwarding

Static IP

UPnP

VPN Passthrough

WPA2 Encryption
AES Encryption

DHCP

Family Profiles

IPv6

NAT

Port Forwarding

RSA

SHA-256

Static IP

TLS v1.2+ Cloud Connectivity

UPnP

VPN Passthrough

WPA2 Encryption

WPA3 Encryption
AES Encryption

DHCP

Family Profiles

IPv6

NAT

Port Forwarding

RSA

SHA-256

Static IP

TLS v1.2+ Cloud Connectivity

UPnP

VPN Passthrough

WPA2 Encryption

WPA3 Encryption
Smart Home Connectivity FeaturesAlexa Support

Bluetooth Low Energy 4.1
Alexa Support

Bluetooth Low Energy 4.2
Alexa Support

Bluetooth Low Energy 5.0

Zigbee Smart Home Hub
Alexa Support

Bluetooth Low Energy 5.0

Zigbee Smart Home Hub
Parental ControlsDevice/Profile Pause

Easy password sharing for Guest and Home Network
Device/Profile Pause

Easy password sharing for Guest and Home Network
Device/Profile Pause

Easy password sharing for Guest and Home Network
Device/Profile Pause

Easy password sharing for Guest and Home Network
Setup RequirementsISP (with a cable or DSL modem if necessary)

Android or iOS device
ISP (with a cable or DSL modem if necessary)

Android or iOS device
ISP (with a cable or DSL modem if necessary)

Android or iOS device
ISP (with a cable or DSL modem if necessary)

Android or iOS device
Management ToolEero AppEero AppEero AppEero App
Operating Temperature0˚Cto 40˚C0˚Cto 40˚C0˚Cto 40˚C0˚Cto 40˚C
Storage Temperature-25˚C to 60˚C-25˚C to 60˚C-25˚C to 60˚C-25˚C to 60˚C
Operating Humidity0% - 90% non-condensing0% - 90% non-condensing0% - 90% non-condensing0% - 90% non-condensing
Operating AltitudeLess than 3000 metersLess than 3000 metersLess than 3000 metersLess than 3000 meters
Warranty1-year limited warranty1-year limited warranty1-year limited warranty1-year limited warranty
PricingCheck price on Amazon.(#CommissionsEarned)Check price on Amazon.(#CommissionsEarned)Check price on Amazon.(#CommissionsEarned)Check price on Amazon.(#CommissionsEarned)

Dimensions

The size of the Eero and Eero 6 are nearly identical. The Eero Pro are bigger than both the regular edition routers while the Eero Pro 6 is the biggest of the group.

You can take a look at the measurements below:

  • Eero: 98.0 mm x 98.0 mm x 60.0 mm
  • Eero Pro: 121.0 mm x 121.0 mm x 32.0 mm
  • Eero 6: 99.4 mm x 97.0 mm x 61.4 mm
  • Eero Pro 6: 142.0 mm x 138.0 mm x 48.0 mm

Placement

All four of these mesh systems in this versus guide can be placed on a countertop.

WiFi Standards

The older Eero and Eero Pro devices utilize Wi-Fi 5 (IEEE802.11a/b/g/n/ac) while the new Eero 6 and Eero Pro 6 utilize Wi-Fi 6 (IEEE802.11a/b/g/n/ac/ax).

Number of Radios

The standard Eero and Eero 6 come with two radios (dual-band) while the Pro versions come with three (tri-band).

Antennas

You can take a look at the number of antennas for the four Mesh Wi-Fi Systems below:

Eero and Eero 6:

  • 2.4 GHz: 2×2
  • 5 GHz: 2×2

Eero Pro and Eero Pro 6:

  • 2.4 GHz: 2×2
  • 5 GHz Hi: 2×2
  • 5 GHz Lo: 2×2

WiFi Coverage

The wireless coverage depends on the configurations. In general, the 1-packs of Pro versions can cover 500 more square feet than the regular versions. The 3-packs of the Pros can cover 1,000 more square feet than the regulars.

You can take a look at the different ranges of the home networking devices below:

  • Eero (1-pack): Up to 1,500 sq. ft.
  • Eero (3-pack): Up to 5,000 sq. ft.
  • Eero Pro (1-pack): Up to 2,000 sq. ft.
  • Eero Pro + 2 Eero Beacons: Up to 5,500 sq. ft.
  • Eero Pro (3-pack): Up to 6,000 sq. ft.
  • Eero 6 (1-pack): Up to 1,500 sq. ft.
  • Eero 6 (3-pack): Up to 5,000 sq. ft.
  • Eero Pro 6 (1-pack): Up to 2,000 sq. ft.
  • Eero Pro 6 (3-pack): Up to 6,000 sq. ft.

Speed Rating

The Eero Pro 6 is easily the fastest out of this group, followed by the Eero Pro and then the Eero 6. The regular Eero has the slowest speeds.

You can check out the speed rating for all four routers below:

  • Eero: AC1300 (Up to 1300 Mbps)
  • Eero Pro: AC2200 (Up to 2200 Mbps)
  • Eero 6: AX1800 (Up to 1800 Mbps)
  • Eero Pro 6: AX4200 (Up to 4200 Mbps)

Ethernet Ports

The Eero, Eero Pro, Eero 6 and Eero Pro 6 routers each come with two auto-sensing Gigabit ports that can be used for WAN and/or LAN connectivity.

Processor

Both the Eero and Erro Pro are equipped with a 700 MHz quad-core processor. The Eero 6 is equipped with a 1.2 GHz quad-core processor while the Eero Pro 6 is equipped with a 1.6 GHz quad-core processor.

RAM

The Eero, Eero Pro and Eero 6 use 512 MB of RAM while the Eero Pro 6 uses 1 GB on RAM.

Internal Storage

All four mesh Wi-Fi systems in this comparison have 4 GB of flash storage.

Security and Network Services

With the Eero 6 and Eero Pro 6, Amazon added several security and network services like AES Encryption, RSA, SHA-256, TLS v1.2+ Cloud Connectivity and WPA3 Encryption.

You can find the lists of supported security and network features for all four WiFi routers below:

Eero and Eero Pro:

  • DHCP
  • Family Profiles
  • IPv6
  • NAT
  • Port Forwarding
  • Static IP
  • UPnP
  • VPN Passthrough
  • WPA2 Encryption

Eero 6 and Eero Pro 6:

  • AES Encryption
  • DHCP
  • Family Profiles
  • IPv6
  • NAT
  • Port Forwarding
  • RSA
  • SHA-256
  • Static IP
  • TLS v1.2+ Cloud Connectivity
  • UPnP
  • VPN Passthrough
  • WPA2 Encryption
  • WPA3 Encryption

Smart Home Connectivity Features

Amazon added built-in Zigbee Smart Home Hub for the new Eero 6 and Eero Pro 6. This feature will allow you to connect compatible smart devices to your home network.

You can find the lists of smart home connectivity features for all four products below:

Amazon Eero:

  • Alexa Support
  • Bluetooth Low Energy 4.1

Amazon Eero Pro:

  • Alexa Support
  • Bluetooth Low Energy 4.2

Amazon Eero 6:

  • Alexa Support
  • Bluetooth Low Energy 5.0
  • Zigbee Smart Home Hub

Amazon Eero Pro 6:

  • Alexa Support
  • Bluetooth Low Energy 5.0
  • Zigbee Smart Home Hub

Parental Controls

The parental controls are identical for the routers as you get the following:

Device/Profile Pause

Easy password sharing for Guest and Home Network

Setup Requirements

To setup these wireless mesh systems you will need an ISP (with a cable or DSL modem if necessary) in addition to a supported Android or iOS device.

Management Tool

You can manage your Eero routers through the Eero app on your Android or iOS device.

Operating Temperature

The operating temperature ranges are the same at 0˚Cto 40˚C.

Storage Temperature

The storage temperature ranges are also identical at -25˚C to 60˚C.

Operating Humidity

Furthermore, the recommended operating humidity range is the same at 0% – 90% non-condensing.

Operating Altitude

Amazon also recommend that you use these WiFi routers in less than 3000m when it comes to altitude.

Warranty

The Amazon Eero Mesh Wi Fi System, Amazon Eero Pro Mesh Wi Fi System, Amazon Eero 6 Mesh Wi Fi 6 System and Amazon Eero Pro 6 Mesh Wi Fi 6 System each come with a 1-year limited warranty.

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