Some internet service providers may require you to use the bridge mode of your eero 6, eero 6+, eero Pro 6 or eero Pro 6E. If your ISP uses PPPoE or needs a matching MAC address, then you most likely need to use this specific mode. AT&T U-Verse also requires you to use bridge mode as its Wi-Fi and DHCP features will cause conflicts.
If you are experiencing connection issues and/or switch to a more eero-compatible internet service provider, then you can take a look at this guide at Seeking Tech to see how you can disable bridge mode.
How to disable bridge mode for eero 6, eero 6+, eero Pro 6 or eero Pro 6E
In order to unbridge your eero 6, eero 6+, eero Pro 6 or eero Pro 6E, we recommend that you take the following steps:
Before we begin, we should note that this tutorial is based on the aforementioned eero Wi-Fi 6 routers. However, it should also be applicable to the other eero routers as well.
1. Start by opening the eero app you have installed on your smartphone or mobile device.
2. Next, you need to sign into your eero account if you aren’t already logged in after opening the application.
3. Once you are signed into your eero account, you need to select Settings from the main menu of the app. You can find Settings at the bottom right corner of the screen.
4. After getting to the Settings menu, the next step you should take is to select Advanced.
5. Afterwards, make sure you select DHCP & NAT.
6. You then need to change this setting to Automatic.
If you are using a static IP, then you need to select Manual instead.
7. After making your selection, select Save on the top right corner of the screen.
Your eero 6, eero 6+, eero Pro 6 and/or eero Pro 6E routers should now be unbridged. You should now be able to use certain eero network services and advanced features that was previously locked out due to the bridge mode.
If you want to re-enable bridge mode for these Wi-Fi 6 routers, then you can take a look at this article to see how you can do so.