Reflashing your Motorola Edge 2021 may help resolve some of the software-related issues you may be experiencing on the smartphone.
In order to reflash your Edge 2021 phone, you check out this step-by-step tutorial from Seeking Tech.
Before you start, we recommend backing the data on your phone as reflashing it will delete all data you have stored on the internal storage.
To find out how to do so, you can check out this guide.
1. If you haven’t done so already, you need to download and install Rescue and Smart Assistant (LMSA) on your computer.
This program has a Windows 7 or Windows 10 operating system requirement.
2. Open the Rescue and Smart Assistant program on your PC.
3. Click on the Rescue option.
4. You will be presented with the Log in screen.
Click on the Sign in or Sign up option.
5. You then need to enter your Lenovo ID and then click on the Next option.
If you don’t have a Lenovo ID, you need to click on the Sign up link instead. Afterwards, follow the on-screen instructions to create a new account.
6. On the next screen, you need to enter the password associated with your Lenovo ID. Click Next once you are done to continue.
If you forgot your password, click on the Forgot password link and then follow the on-screen instructions.
7. Now that you are in the Rescue menu, click on the Rescue Now option.
8. On your Motorola Edge 2021, press and hold the power button until you open the power menu.
9. Tap the Power off option to turn off your phone.
10. Connect your Motorola Edge 2021, which should be turned off, to your PC via an USB cable.
11. On your phone, press and hold the volume down button until you see a green Android figure appear on the screen of the Edge 2021.
12. On you PC, click on the download option in the Rescue and Smart Assistant program.
13. Once the download has been completed, click on the X symbol to close the download menu.
14. Now that you are back in the Rescue menu, click on the Rescue Now option, which should be now highlighted with an orange color.
15. In the Information Collection notification pop-up, click on the Proceed option.
16. In the “Have you backed up your data?” notification, click on the Proceed option.
17. Once the Rescue process has been completed, click on the OK option.
18. After returning to the Rescue menu, click on the Finish option.
19. Your Motorola Edge 2021 will automatically reboot.