When trying to turn on your iPhone 13, iPhone 13 mini, iPhone 13 Pro or iPhone 13 Pro Max, you may encounter some boot up issues.
If your phone is stuck at the Apple logo, displaying a red screen or displaying a blue screen, then you can check out this step-by-step troubleshooting guide at Seeking Tech to see how you can find these problems.
1. To begin, connect the iPhone 13 to a Mac or PC with a USB cable.
If you are using a Mac, then make sure that it is using the macOS Catalina. If you are using the macOS Mojave or earlier, you need to download and install the iTunes program.
If you are using a PC, then you need to download and install iTunes.
2. Next, you need to select the phone on your Mac or PC.
On the Mac with macOS Catalina, your iPhone 13 should appear in the sidebar of the Finder.
On the PC or Mac with macOS Mojave (or earlier), you need to open iTunes. On the top left corner of iTunes, you should see the iPhone icon. Click on it. If you have multiple devices connected, then click on the iPhone icon and then select your iPhone 13.
3. On your iPhone 13, you need to press and then quickly release the Volume Up button.
4. You then need to press and quickly release the Volume Down button.
5. Next, press and hold the Side button until you see the recovery mode appear on the screen on your iPhone.
6. On the screen of your PC or Mac, you should see a notification saying that there is a problem with your iPhone 13.
By updating your phone, which will keep your previous content and settings, you may be able to resolve the startup issues.
You can also try the restore option, which will erase all your previous content and settings. You should be able to then recover any data you previously backed up on a computer or through the iCloud (for the cloud service you will need your iCloud password).
7. Based on the aforementioned options, we recommend clicking Update first.
8. You PC and Mac will then download the software file to your iPhone 13.
If this process takes more than 15 minutes, then your phone will automatically exit out of recovery mode. If this happens, you need to select your phone again on the PC and Mac and then open the recovery mode on the iPhone 13 once more.
9. If updating your iPhone 13, iPhone 13 mini, iPhone 13 Pro or iPhone 13 Pro Max does not resolve the boot up issues, then you can try the aforementioned Restore option.
To restore, connect the iPhone 13 on your PC or Mac again if it isn’t already connected. You then need to select the smartphone from your PC or Mac. Afterwards, activate the recovery mode of your phone to bring up the option to Update or Restore.
10. This time, you need to select the Restore option.
As we stated above, this process will delete all the previous content and settings you have stored on the phone.
11. After the restoration process, you need to set up your iPhone 13 again.
12. If you have backed up your previous data, make sure you restore it on your phone.