When trying to watch TV movies or movies with your 2022 Roku Ultra (4802R), you may get a message that shows “HDCP Error Detected.” To see how you can remove this copy protection warning, you can take a look at this troubleshooting article at Seeking Tech.
1. The first step we recommend taking is to make sure that your television set or computer monitor is compatible with HDCP 2.2.
For the uninformed, HDCP 2.2 is a copy protection feature that will block a video if it believes that you are trying to record it.
We recommend looking at the settings menu of your TV or monitor to find if it supports version 2.2 of HDCP. You may also be able to find the copy protection information in the user manual and/or official website of the manufacturer of the screen.
2. If your screen supports HDCP 2.2 but you are still seeing the HDCP Error Detected warning, then you can try unplugging the HDMI cable and the power cycling the connected devices.
In order to do so, you can try taking the following steps:
- Unplug the HDMI cable from both the 2022 Roku Ultra (4802R) and the screen.
- Unplug the 2022 Roku Ultra from the power outlet.
- Turn off the screen and then unplug it from the power outlet.
- If you connect your Roku Ultra to another device (such as an AV system or soundbar), then you need to turn the other device off and then unplug it from the power outlet.
- Wait for at least 10 minutes.
- You then need to re-connected the HDMI cable to your Roku Ultra, screen and other the other device.
- Plug the power cables back into the power outlet.
- Turn the media player, screen and other device back on.
- Test to see if you are able to watch a video without the HDCP Error Detected message showing up.
3. If the aforementioned fix did not resolve the problem, then you can try connecting the 2022 Roku Ultra to a different HDMI port if your screen has multiple inputs.
4. Your AV system, sound bar and/or HDMI splitter may not support HDCP 2.2. In this case, we recommend that you connect the media player directly to your TV or monitor.
5. You should also inspect the HDMI cable to see if it hasn’t been damaged. If you believe that it is, then you try losing another HDMI cable that is no longer than 6 feet in length.
6. If possible, you can also try connecting the 2022 Roku Ultra to a different TV or monitor to see you are able to view videos without any problems.
7. Moreover, you can try changing the display type. In order to do so with the 2022 version of the Roku Ultra, you can take the following steps:
- Press the home button on the 2022 Roku Ultra remote.
- In the menus, find and select Settings.
- Next, you need to select Display Type.
- Change the Display Type to something else.
- Afterwards, try to watch a video to see if the HDCP issues are still present.
8. You may want to factory reset the Roku Ultra as well.