We may earn a commission if you buy something through the affiliate text links or affiliate image links on Seeking Tech.

How to fix ‘connected, not charging’ issue with the Pixel 6

When trying to recharge your Google Pixel 6, Google Pixel 6a or Google Pixel 6 Pro, you may get the following message if you check on the battery status in the Settings menu:

“Connected, not charging.”

To see how you can fix this issue, you can take a look at this troubleshooting article from Seeking Tech.

1. If you are using a wireless charger for your Pixel 6 or Pixel 6 Pro, then make sure that it is aligned correctly to the back of your smartphone.

2. The case you have on your phone may also be interfering with the wireless charging. If you believe that this is the case, then you can remove the case from the phone before trying to recharge it again.

3. If the internal temperature of your Google Pixel 6 series smartphone gets too hot, then its battery will stop charging.

In this scenario, you need to let the device cool down first at room temperature first before trying to recharge it again.

4. Of course, you should also avoid charging the phone if it and/or the charging cable/charger, are wet.

Instead, make sure all of these components are dry before you start the charging process.

5. If you are using a charging cable, then you should inspect it to see if there are any visible signs of defects.

If it appears to be damaged, then you can try using a different charging cable.

6. You should also take a look at the charger. It is seems to be damaged in some way, then you can switch to a different power source.

7. Some charging cables may not be fully compatible with your Pixel 6, Pixel 6 6a or Pixel 6 Pro.

For the best compatibility make sure you use the charging cable that came with your phone.

8. Furthermore, you can try using a different charging device as the current one you are using may not be supported by the Pixel 6 series.

9. You can also make sure that you didn’t set any USB Preferences as doing so may make your phone think that you are transferring files instead of charging.

In order to check, you need to take the following steps:

  • Open the Settings App on your Google Pixel 6 series smartphone.
  • In the Settings menu, you need to tap Connected Devices.
  • Inside the Connected Devices menu, you then need to tap Connection Preferences.
  • From the Connection Preferences menu, you need to select USB Preferences.
  • After getting to the USB Preferences menu, make sure that No Data Transfer is selected under the “Use USB for” section.

10. Moreover, you should make sure that you have Adaptive Charging disabled as this feature will stop your Pixel 6 phone from charging above 80% is some situations. In order to check, you need to do the following:

  • Launch the Settings App on your phone.
  • From the home page of the application, you then need to select Battery.
  • In the Battery menu, you need to tap Adaptive Preferences.
  • Once you get to the Adaptive Preferences menu, you need to make sure that the Adaptive Charging setting is turned off.

11. We recommend that you turn off the Battery Share feature as well by taking the following steps:

  • Launch the Settings App and then head over to the Battery menu.
  • In the Battery menu, you select Battery Share.
  • From the Battery Share menu, make sure that the Allow Battery Share setting is disabled.

12. You can try closing any opened apps before recharging your phone.

13. You can also try resetting your Pixel 6 phone as doing so will close all opened apps in addition to clear up any potential conflicting processes that may interfere with the charging process.

14. A new update to the Android operating system may help fix the “connected, not charging” error messages.

To update, head to the Settings App and the select System > System Update > Check for Update.

15. You may also want to consider factory resetting your phone by going to the Settings App.

From the home page, you then need to select System > Reset Options > Erase All Data (Factory Reset).

16. There is a possibility that your phone has some kind of hardware defect that is preventing its battery from getting recharged. In this case, you may want to get the device repaired or replaced.